1/5 Hannes K. 1 year ago on Google • 3 reviews
I
would
all
further
users
of:
Agoda
as
a
booking
website
and
Aloravilla
as
a
hotel,
strongly
recommend
to
not
proceed
with
booking.
We
came
to
the
hotel,
checked
in
the
room
and
were
greeted
by
a
nasty
stink.
When
we
checked
for
general
cleaness,
we
were
not
surprised
by
finding
the
sheets
all
dirty
and
moldy.
There
were
literally
black
spots
on
the
white
sheets.
After
speaking
to
the
staff,
we
got
offered
another
room,
which
was
as
bad
as
the
other
one,
so
we
decided
to
flee
the
hotel
in
disgust.
It
didnt
stop
here,
because
the
hotel
wouldnt
refund
the
price
of
the
room,
while
saying
that
agoda
is
responsible.
Agodas
customer
support
on
the
other
hand
side,
isnt
refunding
anything
(Never
pay
a
room
in
advance,
that
is
the
lesson).
We
have
now
payed
for
a
room
we
havent
slept
in.
Dont
book
with
agoda.
Dont
go
to
Aloravilla!
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