SPOT ON 90372 Hotel Arum Jaya image

SPOT ON 90372 Hotel Arum Jaya

Hotel

😠 The service is not good at all. Standard room for 165,000 at OYO: 1. Check in at 9 pm, checkout at 7 am after negotiable bs checkout at 10 am. 2. The room's front lights are turned off for no reason. 3. The atmosphere of the hotel is quiet. The room is dirty and very dusty 4. The hotel staff is ver... People often mention hotel, online, room, tidak, dengan,


Address

Jl. Pancaka No.27, Mataram Bar., Kec. Selaparang, Lombok, Nusa Tenggara Bar. 83133, Indonesia

Website

www.oyorooms.com

Contact

+62 21 29707601

Rating on Google Maps

3.50 (221 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (31) online (13) room (9) tidak (8) dengan (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wieke W. 1 year ago on Google
    (Translated by Google) The service is not good at all. Standard room for 165,000 at OYO: 1. Check in at 9 pm, checkout at 7 am after negotiable bs checkout at 10 am. 2. The room's front lights are turned off for no reason. 3. The atmosphere of the hotel is quiet. The room is dirty and very dusty 4. The hotel staff is very unfriendly and the appearance of the staff does not reflect a hotel with a price of 500 thousand (he said) 5. The bathroom is dirty, there are no toiletries. 6. The sky is a hole in the room, 7. It says the AC is broken even though it can't be used 8. On the front it is written not accepting guests ordering online while the hotel name is written on OYO. 9. For the standard of the hotel near the city center, very bad. (Original) Pelayanannya tidak bagus sama sekali. Standar room dengan harga 165.000 di OYO : 1. Check in jam 9 malam, checkout jam 7 pagi setelah nego bs checkout jam 10 pagi. 2. Lampu depan kamar di matikan tanpa alasan. 3. Suasana hotel sepi. Ruangan kotor dan sangat berdebu 4. Staf hotel sangat tdk ramah dan penampilan staf tdk mencerminkan hotel dengan harga 500 ribu (katanya) 5. Kamar mandi kotor, tdk ada fasilitas perlengkapan mandi. 6. Langit kamar bolong, 7. Katanya AC rusak padahal memang tidak bs digunakan 8. Di depan tertulis tdk menerima tamu order online sedangkan nama hotel tertulis di OYO. 9. Untuk standar hotel di dekat pusat kota, sangat buruk.
    7 people found this review helpful πŸ‘

  • 1/5 syitha l. 1 year ago on Google
    (Translated by Google) He said he didn't accept orders via online but the hotel name was listed in the application. already paid And when I arrived the hotel was refused to check in because the hotel said the price was not appropriate. When I refunded it, the charge was equivalent to the price I paid so my money didn't come back at all. Epic collaboration! Thank you! ️ (Original) Katanya tidak menerima pesanan via online tapi nama hotel tertera di aplikasi. sudah bayar Dan ketika sampai hotel di tolak untuk check in karna pihak hotel bilang harga tidak sesuai. Ketika saya refund malah biaya charge nya setara dengan harga yg saya bayar jadi uang saya tidak kembali sama sekali. Kerja sama yang epic ! Terimakasih! 🀣
    4 people found this review helpful πŸ‘

  • 1/5 Tul P. 1 year ago on Google
    (Translated by Google) I'm very disappointed with this hotel. I ordered via the application, but when I got there he said he didn't receive online messages and he said the room was broken, so there was no room. If you can't order online, don't enter it in the application. Tired of going there, disappointed that I got. (Original) Sy sangat kecewa dgn hotel ini. Sudah pesan lewat aplikasi, tapi pas ke sana katanya tdk terima pesan online dan katanya kamarnya rusak, jadi tdk ada kamar. Seharusnya kalau tdk bisa pesan online jangan masukkan dlm aplikasi. Sudah capek-capek ke sana kecewa yg sy dpt.
    2 people found this review helpful πŸ‘

  • 4/5 Akmal B. 1 year ago on Google
    (Translated by Google) A place to stay overnight is comparable to the price, cheap and makes the pocket not perforated. As a hotel located in a city, in the future it needs serious management so that users will feel more comfortable and far from feeling disappointed. Hopefully there will always be blessings for friends who stay in the city of Mataram Lombok, just enjoy the good side. Greetings Beloved Country, Akmal Basinda. #akmalbasindaYoutube #cahPulasariDieng #rumahBerbagiMomenTerindah (Original) Tempat bermalam sebanding dengan harga, murah meriah bikin kantong tidak bolong. Sebagai hotel yang berada di dalam kota, kedepannya perlu keseriusan pengelolaannya biar para pengguna semakin merasakan kenikmatan dan jauh dari rasa kecewa. Semoga selalu ada berkahnya buat sahabat sahabat yang menginap di kota Mataram Lombok, nikmati saja sisi baiknya. Salam Negeri Tercinta, Akmal Basinda. #akmalbasindaYoutube #cahPulasariDieng #rumahBerbagiMomenTerindah
    1 person found this review helpful πŸ‘

  • 1/5 AlGhiffari B. 1 year ago on Google
    (Translated by Google) In March, when there was MotoGP, new nights came. I booked well in advance, it turned out to be unilaterally canceled that night. Even though I have contacted the hotel admin if you want to check-in at night. Where from far away in the city of people again. The receptionist even blamed the booking.com. Strange (Original) Bulan Maret pas ada MotoGP, malem-malem baru dateng. Udah booking jauh-jauh hari ternyata dibatalin sepihak pas malem itu juga. Padahal udah kontak sm admin hotelnya kalo mau check-in malem. Mana dari jauh di kota orang lagi. Resepsionis malah nyalahin booking.com nya. Aneh
    1 person found this review helpful πŸ‘

  • 1/5 Rafif M. 1 year ago on Google
    (Translated by Google) Very bad. Already booked online and paid, when it arrived it was rejected on the grounds that the room was full. The hotel also does not want to be responsible. Loss, but I am much more annoyed with the attitude of the hotel that is irresponsible. Avoid this kind of hotel (Original) Buruk sekali. Sudah booking online dan bayar, ketika sampai malah ditolak dengan alasan kamar penuh. Pihak hotel juga tidak mau bertanggung jawab. Rugi, tapi saya jauh lebih kesal dengan sikap pihak hotel yg lepas tanggung jawab. Hindari hotel seperti ini
    1 person found this review helpful πŸ‘

  • 1/5 Khairul M. 1 year ago on Google
    (Translated by Google) Fyi I don't accept online bookings anymore, so don't book in the app, let alone pay directly online (Original) Fyi Sudah tidak terima bookingan online jadi jangan booking di aplikasi apalagi bayar langsung lwat onine

  • 5/5 Latifa B. 4 years ago on Google
    My favorite, since the staffs always willing to help

  • 2/5 bielfell 3 months ago on Google New
    jujur saja, ini bagus tetapi perabotan nya sudah tdk berfungsi sprti air kran dll, tp halaman nya luas

  • 2/5 Fachrul N. 10 months ago on Google
    Tbh its a good location hotel but the rooms look deserted, need to clean up a mess regularly

  • 1/5 Putu Ari S. 1 year ago on Google
    No recommend hotel πŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌ

  • 1/5 Sami J. 1 year ago on Google
    I don't recommend for anyone

  • 4/5 Pulau B. 2 years ago on Google
    (Translated by Google) Simple place to rest. (Original) Tempat sederhana untuk Istrahat.

  • 2/5 Syahrul H. 2 years ago on Google
    (Translated by Google) Comfortable and the service is good πŸ™ (Original) Nyaman dan pelayanan nya bagus πŸ™

  • 3/5 Salman A. 3 years ago on Google
    (Translated by Google) The hotel atmosphere is quiet ... April 4, 2021 (Original) Suasana hotel saat ini sepiiii... 4 april 2021

  • 5/5 A.R.B.Y 3 years ago on Google
    (Translated by Google) Clean, the standard room has AC and Tipi ... Pokoe Recommend the place, it's in the center of Mataram city ... (Original) Bersih, room standarnya sdh ada AC dan Tipi...pokoe Rekomen deh tempatnya, ada dipusat kota mataram..

  • 5/5 bintang resi f. 5 years ago on Google
    classic place

  • 5/5 S.A.Zβ€’GAMING S. 4 years ago on Google
    Good

  • 4/5 M. Ilman R. 4 years ago on Google
    Good


Call +62 21 29707601 Open on Google Maps

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