(Translated by Google) My name is Alba. I did veterinary assistant practices at this center, and I want to record what I saw. They do not treat patients badly, because they treat them with affection, but what is their staff, they leave a lot to be desired. I felt uncomfortable already from the beginning when, just to request the internship hours they tell you that they only give you 100 hours because not all of them serve this (emergencies). They pass you, they do not greet you at all, and you are the girl / or of the errands. Obviously this from the managers, the woman who was in reception and the head of the assistants at that time. Total indifference, apart from unfortunate comments about their political ideologies, which make it very clear if you have an interview with the manager or if you use a language that is not what they want. All the others help each other, as many vets as auxis, and it is d to be grateful. Some time later they offered me to extend the practices, even to leave my CV, but after the treatment received, not only me, but also the other people, I decided that I wanted to leave. I understand that they do not have a permanent team, and that they always look for personnel in both areas. But with the terrible conditions of the offers and the treatment, honestly, it is not paid. If you treated the people who go there to work and learn better, you would earn much more and you would be competent. Treat veterinarians who work and strive to be good in this complicated profession well, and above all do not underestimate the auxiliaries, where in more and more places they have more responsibilities and are dedicated to patient care from other basic and important functions . Infirmary, go. We are not less for studying something different or studying on our own and wanting to dedicate ourselves to this. We are not worth only 800 euros and long faces as if we were idiots. Without trying to offend, it is a reflection, that you should stop to think. (Original) Me llamo Alba. Hice prácticas de auxiliar veterinario en este centro, y quiero dejar constancia de lo que vi. No tratan mal a los pacientes, pues los tratan con cariño, pero lo que es a su personal, dejan mucho que desear. Me sentí incomoda ya desde el principio cuando, solamente por solicitar las horas de prácticas te dicen que solo te dan 100 horas porque no todos sirven para esto (urgencias). Pasan de ti, no te saludan para nada, y eres la chica/o de los recados. Obviamente esto de parte de los gerentes, la mujer que habia en recepcion y la jefa de auxiliares en aquel momento. Indiferencia total, a parte dd comentarios desafortunados sobre sus ideologias politicas, lo cual te dejan muy claro si tienes una entrevista con la gerente o si utilizas un idioma que no es el que ellos quieren. Todos los demás se ayudan, tantos vetes como auxis, y es d agradecer. Tiempo despues me ofrecieron alargar las practicas, incluso dejar mi cv, pero despues del trato recibido, no solo a mi, si no a las demas personas, decidi que queria irme. Entiendo que no tengan un equipo fijo, y que siempre busquen personal en ambos ámbitos. Pero con las pésimas condiciones de las ofertas y el trato, sinceramente, no está pagado. Si trataseis mejor a la gente que va alli a trabajar y a aprender, ganariais mucho mas y seriais competentes. Tratad bien a los veterinarios que trabajan y se esfuerzan por ser buenos en esta profesion tan complicada, y sobretodo no menosprecieis a los auxiliares, en donde cada vez en mas sitios tienen mas responsabilidades y se dedican al cuidado del paciente desde otras funciones basicas e importantes. Enfermería, vaya. No somos menos por estudiar algo diferente o estudiar por nuestra cuenta y querer dedicarnos a esto. No valemos solo 800 euros y caras largas como si fuéramos idiotas. Sin intentar ofender, es una reflexion, que deberiais pararos a pensar.

(Translated by Google) I do not recommend it, my dog ​​comes in urgently, one person receives it, the diagnosis is made by another person, and another person gives it to me, giving me some instructions from another patient, I followed them just as it was at this point and the diagnosis of other traumatologists outside this clinic, They say that it is necessary to operate and for the time that has elapsed, this surgery may not be well and it is necessary to amputate, very bad service in survet also very expensive (Original) No lo recomiendo, mi perrita entra por urgencias la recibe una persona , la diagnostica otra persona, y me la entrega otra persona dándome unas indicaciones seguramente de otro paciente, las seguí tal cual y a esta altura el diagnóstico de otros traumatólogos fuera de esta clínica, dicen que hay que operar y por el tiempo que ha transcurrido talvez no quede bien esta cirugía y haya que amputar, pésimo servicio en survet además muy costoso

(Translated by Google) HORRIBLE and VERY EXPENSIVE VETERINARIANS IN THE ER! INEPTITUDE HAS SERIOUS CONSEQUENCES !! YOU WILL LOSE YOUR PET !! AND 800e in a DAY admission! !! A PREPOTENT VETERINARIAN WITHOUT EXPERIENCE CANNOT BE IN THE ER! IRRESPONSIBILITY HAS SERIOUS AND DEADLY CONSEQUENCES !! ANIMALS ARE NOT THINGS !! THEY HAVE LIFE !! A LIFE TO LIVE IT AND CARE FOR IT !!! (Original) HORRIBLES y CARISIMOS VETERINARIOS EN URGENCIAS!LA INEPTITUD TIENE GRAVES CONSECUENCIAS!!PERDERAS A TU MASCOTA!!Y 800e en un DIA ingreso! !!UNA PREPOTENTE VETERINARIA SIN EXPERIENCIA NO PUEDEN ESTAR EN URGENCIAS! LA IRRESPONSABILIDAD TIENE GRAVISSIMAS Y MORTALES CONSECUENCIAS!!LOS ANIMALES NO SON COSAS!!TIENEN VIDA!!UNA VIDA PARA VIVIRLA Y CUIDARLA!!!

(Translated by Google) REPORTABLE. The most expensive and abusive vet in Barcelona. Do not go! After two medical tests 400 euros of invoice. They give you the wrong diagnosis. My dog ​​is feeling worse and I have to take him to another vet. The two doctors propose hospitalization and an X-ray, which is more precise, why hasn't it been done before? Price another 390 euros. They are unscrupulous scoundrels who are going to take a COMPLAINT from the best law firm and the diagnosis of another vet. Abusive for taking advantage of the patient in the emergency room. WE ARE TALKING ABOUT THE LIVES OF AN ANIMAL. (Original) DENUNCIABLE. El veterinario más caro y abusivo de Barcelona. NO Vayan! Después de dos pruebas médicas 400 euros de factura. Le dan un diagnostico erróneo. Mi perro se encuentra peor y le tengo que llevar a otro veterinario. Las dos doctoras me proponen hospitalizacion y una radiografia, que es más preciso, por qué no se ha hecho antes? Precio otros 390 euros. Son unas sinvergüenzas sin escrúpulos que se van a llevar una DENUNCIA del mejor bufete de abogados y el diagnóstico de otro veterinario. Abusivos por aprovecharse del paciente en urgencias. ESTAMOS HABLANDO DE VIDAS DE UN ANIMAL.

We took our dog there and there are only two things to mention: very expensive (you can get the same test in other 24h hospitals for much less price) and the vets were acted competent (the senior ones) but were`nt and too inexperienced (the younger ones). We ended up in another vet and we finally got our dog sorted out.

(Translated by Google) It is the worst thing in attention and diagnosis, because of it I must amputate a hand to my pet, this would not have happened if it will guide us better, more expensive and the procedures are not the best, I do not recommend them, I hope they close that joint. (Original) Es lo más malo en atención y diagnóstico , por su culpa le debo amputar una mano a mi mascota esto no ubiese pasado si nos guiará mejor además costosisimo y los procedimientos no son los mejores la verdad no los recomiendo espero cierren ese antro.

(Translated by Google) Thanks for the reply. To my 2019 one-star rating on my 2018 visit, I have now added my opinion because I see that, two years later, there are still cases similar to mine. I have also been slow to respond because my stomach turns every time I remember that day and I did not feel like thinking about it. In the case of my cat, a lot of emphasis was placed on thromboembolic disease and hospital admission, all very coldly. Here I see many opinions along the same lines: lack of empathy, determination to enter pets ... Sorry, but I cannot trust this veterinary center. _____ Original answer: In response to Survet, I took my cat in because he was complaining and had some hind leg problem. The vet concluded that he had a serious problem with his arteries and that he could die in 24 hours, that it was best to admit him and that he had little chance. After thinking about it many times, I did not enter him and at home I discovered that he had a wound on his leg hidden in the fur. During the visit there was no gesture of empathy on the part of the veterinarian when she saw my despair, no kind words, I imagine she was counting the money she was going to get from me. That attitude gave me a lot of distrust. It put me through disproportionate anguish, as well as the expense of the visit and the blood test. (Original) Gracias por la respuesta. A mi calificación de una estrella de 2019 sobre mi visita de 2018 he añadido ahora mi opinión porque veo que, dos años después, sigue habiendo casos parecidos al mío. También he tardado en responder porque se me revuelve el estómago cada vez que recuerdo aquel día y no me apetecía pensar en ello. En el caso de mi gato, se puso mucho énfasis en la enfermedad tromboembólica y en el ingreso hospitalario, todo con mucha frialdad. Aquí veo muchas opiniones en la misma línea: falta de empatía, empeño en ingresar a las mascotas... Lo siento, pero no puedo confiar en este centro veterinario. _____ Respuesta original: En respuesta a Survet, llevé a mi gato porque se quejaba y tenía algún problema en la pata trasera. La veterinaria concluyó que tenía un problema grave en las arterias y que podía morir en 24h, que lo mejor era ingresarlo y que tenía pocas posibilidades. Tras darle muchas vueltas, no lo ingresé y en casa descubrí que tenía una herida en la pata oculta entre el pelaje. Durante la visita no hubo ningún gesto de empatía por parte de la veterinaria al ver mi desesperación, ninguna palabra amable, imagino que contaba el dinero que me iba a sacar. Esa actitud me dio mucha desconfianza. Me hizo pasar una angustia desproporcionada, tanto como el desembolso de la visita y el análisis de sangre.

Very good. The visit was long because they did all the necessary tests on the cat, but the diagnosis was so good that after the first dose she started to feel well.

(Translated by Google) I want to inform those who are in an emergency situation with their pet that this is not the place to take them because they fail in the basics. They do not know how to diagnose and also charge a lot, that is to say much more than what they charge in other clinics in Barcelona also for emergencies but The people who work here do not have enough experience or criteria to make accurate diagnoses without resorting to a million tests, all very expensive and that if they are not directed to an initial prediangostic they are ineffective. The emergency visit is € 114 and entering the cat € 112, this is already more than 30% of what they charge in other clinics in Barcelona, ​​intravenous serum and surveillance € 90. These prices are not reasonable for what they offer and the guarantees they give. I took my cat with a pleural effusion caused by heart failure and general inflammation of the intestine. Knowing that this was exactly what he had has necessitated analysis, x-rays and an abdominal and cardiac ultrasound. As soon as she saw him, my veterinarian saw that he was not breathing well, there was something strange, he had no voice and as a result of this we did tests and we saw that he really had. In survet I paid € 200 and the only thing they saw was that I was dehydrated, they did not see something OBVIOUS AND EVIDENT at first, and that is that the cat was breathing badly and that the cat was doing something strange when breathing, I saw it and said it. I said that the cat was meowing without a voice, and that it made a strange noise at the end of each expiration. The cat was under their care for 12 hours and they did not see that it was breathing badly, its discharge report does not mention anything about breathing. (Original) Quiero informar al que se encuentre en situación de emergencia con su mascota que este no es el sitio para llevarlo porque fallan en lo básico. No saben diagnosticar y además cobran muchisimo, es decir mucho mas de lo que cobran en otras clínicas de Barcelona también de urgencias sino Las personas que trabajan aqui no tienen suficiente experiencia o criterio para hacer dignosticos acertados sin recurrir a un millon de pruebas todas costosisimas y que si no van dirigidas a un prediangostico incial son ineficaces. La visita de urgencias son 114€ y ingresar al gato 112€, esto ya es mas del 30% de lo que cobran en otras clínicas de Barcelona, suero intravenoso y vigilancia 90€. Estos precios no son razonables por lo ofrecen y las garantias que dan. Llevé a mi gato con un derrame pleural provocado por una insuficiencia cardiaca y una inflamación general del intestino. Saber que era eso exactamente lo que tenia ha necesitado análisis, radiografía y una ecografía abdominal y cardiaca. Mi veterinaria nada mas verlo vio que no respiraba bien, había algo raro, no tenia voz y a resultas de esto hicimos pruebas y vimos que tenia realmente. En survet me pagué 200€ y lo único que vieron era que estaba deshidratado, no vieron de entrada algo OBVIO Y EVIDENTE y es que el gato respiraba mal y que el gato hacia algo raro al respirar lo vi yo y lo dije. Dije que el gato maullaba sin voz, y que hacia un ruido raro al final de cada expiranción. El gato estuvo bajo sus cuidados 12 h y no vieron que respiraba mal, su informe de alta no menciona nada de la respiración.

(Translated by Google) My dog ​​was hospitalized for the weekend at this vet (which would have to be closed to all this due to its lack of professionalism). They only knew how to tell us that the dog needed to stay more time there for tests and more tests. At first they gave us hope and then when we got serious with them, they were direct (which they should have been from the beginning). This vet just wants to bill, without taking anything else into account. IF YOU WANT YOUR PET, DO NOT BRING IT HERE. (Original) Mi perro estuvo el fin de semana hospitalizado en esta veterinaria (que a todo esto tendría que estar cerrada por su falta de profesionalidad). Sólo sabían decirnos que el perro necesitaba estar más tiempo ingresado ahí para hacerle pruebas y más pruebas. Al principio nos dieron esperanzas y luego cuando fuimos serios con ellos, fueron directos (cosa que tendrían que haber sido desde el principio). Esta veterinaria sólo quiere facturar, sin tener nada más en cuenta. SI QUERÉIS A VUESTRA MASCOTA, NO LA TRAIGÁIS AQUÍ.

(Translated by Google) I give it a star for not giving it 0 since there is no such option. This center should close because of how they treat animals. Surprising since they are supposed to be dedicated to healing, caring for them, etc. But empathize with them 0. Your animal will not only be sick but will be psychologically poorly treated. Good advice, don't take your animals there. (Original) Le doy una estrella por no darle 0 ya que no existe esa opción. Este centro debería cerrar por como tratan a los animales. Sorprendente ya que se supone que se dedican a curarlos, cuidarlos, etc. Pero empatía con ellos 0. Vuestro animal no solo estará enfermo sino que estará mal tratado psicologicamente. Un buen consejo, no lleveis a vuestros animales allí.

Now I understand where all the bad reviews come from. I came there with my cat, they did a couple of easy tests, not even a blood analysis. And they wanted me to pay 160 euros! If only they told me in advance that it would cost so much, I wouldn't agree to do all that.

Very expensive

(Translated by Google) UPDATED: They only look for the money. They only knew how to tell us that they had to do tests and more tests, pay in advance and that she had to be admitted. The dog died and they didn't even call us. Mention that they inflate prices and charge you to breathe. I am not saying that they are not good professionals, but they look more for the money than for the animal. NOTHING recommended. I cannot answer the answer, so I add it here: NOBODY contacted me to say that he had died, but to get paid, they rushed to call. I sent them an email a few days later asking for the death report and I have not received a response either. (Original) ACTUALIZADO: Solo miran por el dinero. Solo sabían decirnos que tenían que hacerle pruebas y más pruebas, pagar por adelantado y que tenía que estar ingresada. La perra murió y ni nos llamaron. Mencionar que inflan los precios y te cobran por respirar. No digo que no sean buenos profesionales, pero miran más por el dinero que por el animal. NADA recomendable. No puedo contestar a la respuesta, así que lo añado aquí: NADIE se puso en contacto conmigo para comunicar que había fallecido, eso sí para cobrar sí que se dieron prisa en llamar. Les envié un email días después pidiendo el informe de defunción y no he obtenido respuesta tampoco.

(Translated by Google) Calling them usurers is an understatement. They should set up a bank instead of a veterinary clinic. It is about my partner's dog that had an accident and they kept him for a whole week when according to our reporter it was not necessary, so they could charge a good fee. Apart from this they kept him in lamentable hygienic conditions. With the prices they charge they should include shower and massage as a minimum. Without further delay I hope that no one ever has to go to this "clinic" so little concerned about the health of animals. (Original) Llamarlos usureros es quedarse corto. Deberían montar un banco en lugar de una clínica veterinaria. Se trata del perro de mi pareja que tuvo un accidente y lo retuvieron una semana entera cuando según nuestro verteinario no era necesario, así se pudieron cobrar unos buenos honorarios. Aparte de esto lo tuvieron en condiciones higiénicas lamentables. Con los precios que cobran deberían incluir ducha y masajes como mínimo. Sin más dilaciones espero que nunca nadie tenga que acudir de urgencias a esta "clínica" tan poco preocupada por la salud de los animales.

Our dog had to be brought to the clinic at a Sunday afternoon. Despite the fact that the personnel was limited to the essentials (one vet and one assistant, who dubbed as secretary and cleaner as well), our dog received immediate experienced attention and help. She had to spend there two night while she was treated and subjected to all the necessary blood exams and even an ultrasound. We appreciated the knowledge and experience of the vet and the time dedicated to explaining to us the situation and options. It is true, that the clinic is expensive, but one gets to pay for the privilege of 24 hours access and the quality of the services provided.

My story with Survet is a real dilemma. They were the only vets who agreed that I would bring to them an injured pigeon my son has found, and that is a positive thing that other clinic in the area should be ashamed for rejecting an injured animal. They were understanding, and tried to do their best. They explained to me the prices for their services. The initial visit was 100 Euro, which is substantially higher than most vets. This price doesn't include other fees that Survet charges for observation, medicine, treatment. Since I brought an injured pigeon who had little chance of surviving, they agreed to charge me only for actual work they will do on the pigeon. That ended up to be 132 Euros, after the refunded me 18 Euros they didn't spend. I'm happy I showed my son that animals need our help, and unfortunately Survet couldn't save the bird, her injuries were too serious. My impression which is based on many visits of many vets in many countries, is that Survet is a prestigious clinic, however, like many other clinic or "vet hospitals" are not prepared, trained or ready for animals in trauma - at least not for birds. My recommendation to people reading this is if you are considering bringing a found injured animal to a vet, to rather use the internet as a knowledge resource, and try to take care of the animal at your home.

These guys are great vets. No doubt about it. But. This is a really expensive vets. They don’t tell you prices openly before they do stuff. I was there an hour and it cost me 230 euros! They did xrays and tests that I had no idea they were going to do. If you are rich then go ahead. If not. Be careful

(Translated by Google) I am bothered by complaints about the money that I see here, clearly you do not know places like AR * ... (incredible specialists but super expensive) I arrived with my dehydrated and hypothermic anorexic cat, both the veterinarian and I knew she needed admission and he was predicting a 24-hour admission in which they asked me for authorization to perform any test that proceeded while the cat was with them. They gave him IV, medication, and hot water bottles. They basically revived my cat. We did not find out what he has, nor did I leave there with all the answers, but that is an emergency center, and I knew where I was going and what. I also knew what my cat needed from them and what my vet had to do afterwards, which is to continue investigating. It is worth mentioning that we considered the idea of ​​performing an ultrasound but we decided to do it the next day with a specialist, and the vet offered me to do a basic ultrasound to have something until we got to the specialist and that in addition to these two ultrasounds I would be charged for one. I decided not to make the cat dizzy since one day she did not come, and I did it on Monday at my vet so as not to move my cat up to diagonal, because we live far from there. From the initial budget they returned money to me because the amount of medicine originally planned had not been spent. They were giving money back to other clients who were there, as well as they gave me some food because it was Sunday, nine at night, imminent curfew and all the excitement when I went out with the cat. Good for that and because I am very nice :) My cat is still ill and perhaps within a week she will be crying her loss, today we still don't know what she has. But I am aware enough of the reality that an animal gets sick in this society, and I do not blame them, the professionals on the front line. The problem we have with the non-existent animal health system lies long before we reach the veterinarians. They are not to blame and Survet specifically does not inflate its prices at all. The costs of an emergency service are expensive, but if there were no social security and you received a bill after each intervention, you would be more aware of what it costs to maintain an emergency room. (Original) Me molestan las quejas por el dinero que veo aqui, claramente no conocéis lugares como AR*... (increíbles especialistas pero super caros) Llegué con mi gata anorexica deshidratada e hipotermica, tanto el veterinario como yo sabíamos que necesitaba ingreso y se quedó pronosticando un ingreso de 24h en el que me pidieron autorización para realizar cualquier prueba que procediera mientras el gato se encontraba con ellos. Le pusieron suero, medicación y bolsas de agua caliente. Básicamente revivieron a mi gata. No averiguamos qué tiene, ni me fui de alli con todas las respuestas, pero es que eso es un centro de urgencias, y yo sabía a dónde iba y a qué. También sabía lo que mi gata necesitaba de ellos y lo que después mi veterinario tenía que hacer, que es, seguir investigando. Cabe mencionar que sopesamos la idea de realizar ecografia pero decidimos hacerla al dia siguiente con una especialista, y el veterinario me ofrecio hacerle una ecografia básica para tener algo hasta llegar a la especialista y que además de estas dos ecografias se me cobraría una. Yo decidi no marear a la gata puesto que de un día no venía, y la hice el lunes en mi veterinario para no trasladar a mi gata hasta diagonal, pues vivimos lejillos de ahi. Del presupuesto inicial me devolvieron dinero porque no se habia gastado la cantidad de medicamento inicialmente previsto. A otras clientas que estaban ahi le estaban devolviendo dinero también, ademas de que me dieron algo de comida porque era domingo, nueve de la noche, inminente toque de queda y toda la movida cuando salí con la gata. Bueno por eso y porque soy muy maja :) Mi gata sigue enferma y quizás dentro de una semana esté llorando su pérdida, hoy por hoy aun no sabemos qué tiene. Pero soy lo suficientemente consciente de la realidad de que un animal se enferme en eata sociedad, y no les echo la culpa a ellos, los profesionales a primera linea. El problema que tenemos con el inexistente sistema de salud para animales reside mucho antes de llegar a los veterinarios. Ellos no tienen la culpa y Survet en concreto no infla sus precios, en absoluto. Los pecios de un servicio de urgencias son caros, pero si no hubiera seguridad social y recibieran ustedes una factura después de cada intervención, serían mas conscientes de lo que cuesta mantener una sala de urgencias.

(Translated by Google) Before telling all the experience I want to emphasize that my annoyance is that they are sold as an EMERGENCY veterinary hospital and have two girls who clearly do not have the capacity to attend an emergency (I emphasize that mine was probably not the worst emergency, no I want to imagine one of life or death because the animal does not tell it). And I clarify, the girls were kind but what one expects in a situation like this is much more than kindness. I visited the clinic in the early morning for an emergency, my dog ​​had been vomiting, his face was good but it was already too much vomit and I did not want to wait any longer, two nice girls received me, one of them checked him and told me that he looked good but that it was necessary to do an X-ray, before he mentioned the price (€ 80 + € 110 for the consultation) I agreed regardless of the cost because of the concern I had. My mistrust began there, when I realized that they had no idea how to use the device, they half took the X-ray thanks to the help my husband donated to control my dog, after that they started talking on the phone, it was clear they had no idea what to do. After about 15 min, the one who checked it came out and told me that nothing was wrong and pointed out that she had not been able to take the X-ray completely well because the dog did not allow it and that she suggested sedating it, my distrust was already very great as well. I openly told him and told him that he only wanted my X-ray and nothing else, to which he replied that he could not leave it at that, evidently I let him know that I would take him to another place. Fortunately I found a hospital less than a km from there and my dog ​​is fine. (Original) Antes de contar toda la experiencia quiero destacar que mi molestia radica en que se vendan como un hospital veterinario de URGENCIAS y tengan a dos chicas que claramente no tienen la capacidad para atender una urgencia (destaco que probablemente la mía no era la peor urgencia, no quiero imaginarme una de vida o muerte porque no la cuenta el animalito). Y aclaro, las chicas fueron amables pero lo que uno espera en una situación así es mucho más que amabilidad. Visité la clínica en la madrugada por una urgencia, mi perro había estado vomitando, su semblante era bueno pero ya era demasiado vómito y no quise esperar más, me recibieron dos chicas amables, lo revisó una de ellas y me dijo que lo veía bien pero que era necesario hacerle una radiografía, antes me hizo mención del precio (80€ + 110€ por la consulta) accedí sin importar el costo por la preocupación que tenía. Mi desconfianza comenzó ahí, cuando me di cuenta que no tenían ni idea de como usar el aparato, medio tomaron la radiografía gracias a la ayuda que donó mi esposo para controlar a mi perro, después de eso se pusieron a hablar por teléfono, era claro que no tenían ni idea que hacer. Después de unos 15 min, salió la que lo revisó y me dijo que no se veía nada malo y señaló que no había podido tomar del todo bien la radiografía porque el perro no lo permitió y que sugería sedarlo, mi desconfianza ya era muy grande así que abiertamente se lo dije y le comenté que solo quería mi radiografía y nada más, a lo cuál contestó que no podía dejar lo así, evidentemente le hice saber que lo llevaría a otro lugar. Afortunadamente encontré un hospital a menos de un km de ahí y mi perro está bien.

We went downtown on Sunday afternoon very scared. We are not ones to leave the dog untied, but it seems that she ate something and it caused her to vomit a lot and have a lot of blood in her stool. They treated us wonderfully and took care of Tula with a lot of love and professionalism. We were informed at all times; We were able to visit her and take her for a walk, despite being hospitalized. After 24 hours we were able to take it home. She is still recovering, but she is already starting to be our usual Tula. The same veterinarian called us a while ago to find out how she is. I repeat, treatment of 10!! We want to thank the entire SURvet team, and especially Dr. Buena.

We requested an ambulance service to transport our 35kg dog. With stretcher; Obviously it takes 2 people to move the animal, but they only send one person. So you have to perform the contracted service yourself. You also cannot go with the animal in the van, because it is not prepared or approved for transport, it is a van, so the animal goes alone in the back box without assistance in case it needs it (obviously it needs it). The worker who came had an excellent and professional treatment, but she was not the right person for this service since I suppose due to her youth she had just gotten her driving license and had no security, and due to her weight she was not strong enough to carry a dog of 35 kg. In summary, the service and resources were insufficient and mediocre on the part of the veterinary company; the girl who gave the service a 10 for her effort in providing mediocre service from her company.

(Translated by Google) My cat fell off the balcony of the house. I took him to the emergency room because he had a lame leg. They did x-rays on him and said he might have a fissure. But the picture was not entirely good and I took it at 4 days for a visit with a traumatologist vet. The trauma wanted to repeat the X-rays, under anesthesia, and after a blood test. He told me to operate on the cat and otherwise the injury would become chronic and much worse. I was charged about € 700 for both visits and tests. I refused to repeat the RXs. Luckily I asked 2nd opinion from another outside vet! Finally, conservative treatment and enough! 2 months have passed and the lameness is gone. At Survet they want money and don't care about the quality of care. The patient's name is GROUCHO CARRETERO. Date of the visit: 12/04/2020. (Original) El meu gat va caure pel balcó de casa. El vaig portar d’urgències perquè tenia coixera a una cama. Li van fer radiografies i deien que potser tenia una fisura. Però la imatge no era del tot bona i vaig portar-lo als 4 dies per visita amb un veterinari traumatòleg. El trauma volia tornar a repetir les RX, sota anestèsia, i prèvia analitica de sang. Em va parlar d’operar al gat i que sinó ho feia la lesió es faria crònica i seria molt pitjor. Em van cobrar uns 700€ per les dues visites i les proves. Em vaig negar a repetir les RX. Sort que vaig demanar 2a opinió a un altre veterinari extern! Finalment, tractament conservador i prou! Han passat 2 mesos i la coixera ha desaparegut. A Survet volen els diners i no miren per la qualitat de l’atenció. El nom del pacient és GROUCHO CARRETERO. Data de la visita: 12/04/2020.

(Translated by Google) What they have of good service to the public they have as sloppy; I took my dog ​​to the emergency room due to a fairly advanced skin bacterial infection, and instead of treating it, they waxed it, with the damage that the animal suffered (now it does not move from a corner of the house, it dreads us all), and it does not they prescribed no antibiotics; yes, the € 300 of the emergency if they nailed me. Terrible, NOTHING recommended. (Original) Lo que tienen de buena atención al público lo tienen de chapuceros; llevé a mi perro de urgencias por infección bacteriana cutánea bastante avanzada, y en vez de tratársela, la depilaron, con el daño que pasó el animal (ahora no se mueve de un rincón de casa, nos tiene pavor a todos), y no le recetaron ni antibióticos; eso sí, los 300€ de la urgencia si me los clavaron. Pésimos, NADA recomendables.

(Translated by Google) Very negative. We went in with a dog with epilepsy, and we had to get her out of the hospital because we don't know how she got worse, and she lost her sight. They didn't tell me. We were lucky enough to go to Ars Veterinary. (Original) Molt negativa. Vam entrar amb un gos amb epilèpsia, i la vam haver de treure-la de l’hospital per que no se sap com va empitjorar, i es va quedar sense visió. No m’ho van dir. Vam tenir sort d’anar a Ars veterinària.

(Translated by Google) When you need your pet to get well, the good treatment and professionalism of the entire team is appreciated. Thank you! (Original) Cuando necesitas que tu mascota se ponga bien se agradece el buen trato y profesionalidad de todo el equipo. Gracias!

(Translated by Google) In full confinement the Survet team (Gloria, Jesús, Josep ...) was truly exemplary. Formidable facilities, treatment and human equipment in a delicate situation in the face of an accident that could have cost the kitten's life. (Original) En pleno confinamiento el equipo de Survet (Gloria, Jesús, Josep...) fue realmente ejemplar. Instalaciones, tratamiento y equipo humano formidables en una situación delicada ante un accidente que podría haberle costado la vida a la gatita.

(Translated by Google) Very happy to have taken Nate to this hospital. They have saved his life. The staff takes care of the animals, caring for them and treating them like they are their children, and very close to the people we go to. Very professional with the work they do and very good. They had to operate on my dog ​​for two things, and despite being a difficult operation, they acted very quickly and everything went well! On the economic front, it is expensive, but it must be borne in mind that the animals are controlled 24 hours a day, they do not lack re, and act in the face of any problems immediately and very effectively. However, they have always made it easy for me and given me a lot of options. So I recommend them 100% (Original) Molt contenta d’haver portat al Nate a aquest hospital. Li han salvat la vida. El personal es desviu pels animals, els cuiden i tracten com si fossin els seus fills, i molt propers amb les persones que hi anem. Molt professionals amb la feina que fan i molt bons. Van haver d’operar al meu gos de dues coses, i tot i ser una operació difícil van actuar amb molta rapidesa i tot va sortir bé! En el tema econòmic, es car, però s’ha de tenir en compte que els animals estan controlats 24h, no els hi falta re, i actuen davant de qualsevol problema de seguida i amb molta eficàcia. Tot i això, a mi sempre m’ho han posat fàcil i m’han donat moltíssimes opcions. Així que els recomano 100%

(Translated by Google) Hello! We took my cat on Saturday night since he was fine, an external veterinarian who came to our home recommended this clinic ... We went because he informed us that the cat had to have a plate and an analysis since he did not he breathed well and it was not known why it was ... We took him and they only made the plate when the first thing to do is an analysis to find out how the cat is ... They kept him internal and only one night and the plate they charged us € 537 ... The next day, according to them, the cat was already better, he was breathing better and we took him home with a chronic medication, Ventolin, in addition to giving us hope that our cat would live between 3 and 4 more years ... But of course the problem that he had The cat was not respiratory ... The next day we took it to the Veterinarian Vidas de Sant Vicents dels Horts, an excellent clinic / protector where they want the animals, not like the other one that only wanted to make the cat stay to sleep to earn more money and they put as an excuse that they had to do the analysis after being the internal cat 24h ... My cat had a problem with the kidney, the kidneys were not working, apart from the fact that he had hypothermia, he was at a temperature that was not normal and they did not inform us either, we left him internal to see if with serum they could make the kidneys by themselves could work ... Finally my cat died the next day ... So please do not go to this vet, they will only make you get money without the intention of saving the animal. A disastrous clinic where you want to call to ask how your pet is and they do not want to give you an answer if it is not at a specific time that they tell you ... We call at 11 in the morning and we get a fight from the ciborium ... On the other hand, the other Vidas clinic send you Whatsapps and are constantly waiting to inform you of the evolution of your pet ... But finally for my part the complaint is taken away ... (Original) Hola! Llevamos a mi gato el sábado por la noche ya que nos estaba bien, un veterinario externo que venia a domicilio nos recomendó esta clínica... Ibamos porqué el nos informo que el gato se le tenia que hacer una placa y una analítica ya que no respiraba bien y no se sabia por que era... Lo llevamos y le hicieron solo la placa cuando lo primero que se tiene que hacer es una analítica para saber como esta el gato... Se lo quedaron interno y solo una noche y la placa nos cobraron 537€... El día siguiente según ellos el gato ya estaba mejor, respiraba mejor y nos lo llevamos para casa con una medicación crónica el Ventolin, ademas de darnos esperanzas que nuestro gato viviría entre 3 y 4 años más... Pero claro el problema que tenia el gato no era respiratorio... Al día siguiente nos lo llevamos al Veterinario Vidas de Sant Vicents dels Horts una clínica/protectora excelente donde quieren a los animales no como la otra que solo querían hacer que el gato se quedara a dormir para ganar más dinero y ponían como excusa que le tenían que hacer la analítica después de estar el gato 24h interno... Mi gato el problema que tenia era en el riñón, los riñones no le funcionaban, aparte de que tenia hipotermia, estaba a una temperatura que no era normal y eso tampoco nos lo informaron, lo dejamos interno para ver si con suero podían hacer que los riñones por si solos le pudieran funcionar... Finalmente mi gato al dia siguiente falleció... Así que por favor no acudáis a este veterinario solo harán que sacaros dinero sin la intención de salvar al animal. Una clínica nefasta donde quieres llamar para preguntar por como esta tu mascota y no te quieren dar respuesta si no es en una hora concreta que te dicen ellos... Llamamos a las 11 de la mañana y nos llevamos una bronca del copon... En cambio la otra clínica Vidas te envían Whatsapps y están pendientes constantemente de informarte de la evolución de tu mascota... Pero enfin por mi parte la denuncia se la llevan...

(Translated by Google) The best place to carry a bird that has fallen out of the nest or any similar accident. Very good attention and speed, fill out a form and keep it! (Original) El millor lloc per portar un ocellet que hagi caigut del niu o qualsevol accident similar. Molt bona atenció i rapidesa, s'ompla un formulari i se'l queden!

(Translated by Google) The interests of the director of this center is solely economic, in addition to being incompetent. With the treatment of the rest of the workers and treatment of pets, I would put a 10 (Original) El Intereses del director de este centro es únicamente económico, además de ser un incompetente . Con el trato del resto de trabajadores y trato a a las mascotas les pondría un 10

They are very little human and only think about billing

They attended to my emergency dog ​​on a Sunday at 7am. All very well.

The treatment has been excellent. We arrived very concerned about the state of our kitten's health, and they immediately attended to us, explained to us what tests they would do and were very tactful when it came to explaining to us what was happening. We were treated by 2 girls and 1 boy, and the truth is that all three of them were very well and the kitten came out recovered😊

(Translated by Google) The girl who has treated me has done it in a very professional way, guaranteeing my immediate peace of mind and the well-being of my dog. Some time ago I had my internal cat in the center and I was also very happy with the veterinarians. The price is a bit excessive for my taste but when it comes to your pet there is no money that can pay for fast and excellent care. (Original) La chica que me ha atendido lo ha hecho de forma muy profesional, garantizando mi tranquilidad inmediata y el bienestar de mi perro. Hace tiempo tuve a mi gata interna en el centro y también quedé muy contento con l@s veterinari@s. El precio es un poco excesivo para mi gusto pero cuando se trata de tu mascota no hay dinero que pueda pagar una rápida y excelente atención.

(Translated by Google) We went to SURvet referred by our regular vet. Our cat was hospitalized for 5 days, during which we felt very well accompanied. All the vets were very professional and empathetic, and had a lot of patience telling us every test, every possible diagnosis, and so on. (The vet in charge of our cat was Dr. Neus, but we were also cared for by Dr. Gonzalo and Dr. Jesus). The auxiliaries were also excellent (I think their names were Lydia and Anna but I’m not sure). We want to highlight the special professionalism and tact of the receptionist Josep, who made the whole "bureaucratic" part not a concern so that we could focus completely on our cat. Despite the efforts of the whole team, our cat had three viruses, one of them deadly, and it did not come out, but we are very grateful for all the attention received (even and especially at the time to communicate the bad news and help us make the appropriate decisions). In addition, we saw with our own eyes how in this center the priority is patients (animals), and they care about their well-being at all times. We hope that our other two cats will live many years and in very good health but, if there is ever any urgency, we will definitely take them to SURvet. Thanks for everything. (Original) Vam anar a SURvet referits per la nostra veterinària habitual. El nostre gat va estar hospitalitzat 5 dies, durant els quals ens vam sentir molt ben acompanyats. Tots els veterinaris van ser molt professionals i empàtics, i van tenir molta paciència explicant-nos cada prova, cada possible diagnòstic, etc. (la veterinària encarregada del nostre gat va ser la Dra. Neus, però també ens van atendre el Dr. Gonzalo i el Dr. Jesús). Les auxiliars també van ser excel·lents (crec que es deien Lidia i Anna però no n'estic segura). Volem destacar l'especial professionalitat i tacte del recepcionista Josep, que va fer que tota la part "burocàtica" no fos una preocupació perquè ens poguéssim enfocar completament en el nostre gat. Malgrat els esforços de tot l'equip, el nostre gat tenia tres virus, un d'ells mortal, i no se'n va sortir, però estem molt agraïts per tota l'atenció rebuda (fins i tot i especialment a l'hora de comunicar les males notícies i ajudar-nos a prendre les decisions corresponents). A més, vam veure amb els nostres ulls com en aquest centre la prioritat són els pacients (els animals), i es preocupen del seu benestar en tot moment. Esperem que els nostres altres dos gat visquin molts anys i en molt bona salut però, si mai hi ha cap urgència, sens dubte els portarem a SURvet. Gràcies per tot.

(Translated by Google) Our dog urgently needed to be euthanized. Unbeatable treatment from the first telephone call to the professional who went to the home. The vet, Gerard, was incredibly attentive, efficient and humane. Thank you so much for relieving us in these very painful moments. (Original) La nostra goseta necesitava urgentment ser eutanasiada. Tracte inmillorable desde la primera atenció telefónica fins el profesional que es va desplaçar al domicili. El veterinari ,Gerard,va ser increíblement atent ,eficient i humà. Mil gràcies per aliviarnos en aquest dolorosíssims moments.

Dr.Itala and Dr.Ignacio are very efficient, we have a lot of confidence in them. My dog ​​recently had surgery and it was truly a success. Dr. Itala treated my dog ​​for serious things on several occasions and we are very grateful to her and her team. I couldn't recommend another place. They convey professionalism from the first moment. And honey.

(Translated by Google) These people are rabble who are only going to worry about getting your money. Very bad at diagnoses and only seek to do the maximum possible tests at crazy prices. Until you realize it and go somewhere else. They play with the desperation of the moment that you do whatever it takes for your dog. In fact we are going to report them. (Original) Esta gente son gentuza que solo se van a preocupar de sacarte el dinero. Muy malos en diagnósticos y solo buscan el hacer el maximo de pruebas posibles a precios de locura. Hasta que te das cuenta y vas a otro sitio. Juegan con la desesperacion del momento que haces lo que sea por tu perro. De hecho vamos a denunciarlos.

(Translated by Google) We have had to euthanize our dog, and the staff has been very kind and responsive at all times. They give you the time to get fired and take care of everything else. Thanks, Gonzalo. Noa is gone in the best possible way ... (Original) Hemos tenido que sacrificar a nuestra perra, y el personal ha sido muy amable y sensible en todo momento. Te dejan el tiempo necesario para la despedido y se ocupan de todo lo demás. Gracias, Gonzalo. Noa se ha ido de la mejor manera posible...

They took excellent care of my dog, who stayed two nights in the doggie hospital. I am very thankful for the kindness they gave him and how diligent they were with the diagnosis.

I brought my dog from Brazil to live in Barcelona with me and she has an auto inmune disease. They take care of Vida soooo well. I am really grateful for them. Highly recommend it.

Mb!

(Translated by Google) Our cat fell through the window and they operated on it, about € 4,000, and a few days later he died of something other than the operation and that they had not detected or did not want to tell us to consent to the operation. Our impression has been that they knew that the cat was not going to survive and they operated on it for minor things to earn money. People go to help an animal that is part of the family and we feel that they take advantage of that need to do business. A pity that they use the center for those purposes, WE DO NOT RECOMMEND IT. (Original) Nuestro gato se cayó por la ventana y lo operaron, unos 4000€, y a los pocos días ha muerto de otra cosa que no era de la operación y que no habían detectado o no quisieron decirnos para consentir la operación. Nuestra impresión ha sido que sabían que el gato no iba a sobrevivir y lo operaron de cosas leves para ganar dinero. Las personas acudimos a socorrer a un animal que es parte de la familia y sentimos que se aprovechan de esa necesidad para hacer negocio. Una lástima que usen el centro para esos fines, NO LA RECOMENDAMOS.

Excellent professionals, same day response, absolut reliable.

(Translated by Google) An excellent treatment, you feel at home. Thank you all for the attention received to our little Indi and to us. (Original) Un trato excelente, te sientes como en casa. Gracias a todos por la atención recibida a nuestra pequeña Indi y a nosotras.

(Translated by Google) Great professionals! Excellent treatment of animals (Original) Grandes profesionales! Trato excelente a los animales

(Translated by Google) I don't understand very well about showing interest, but since I was delighted with my Silvestre, I also wrote it down. Look, my cat is not very "easy" but they understood it. Congratulations team !!! (Original) Lo de muestras de interés no lo entiendo muy bien, pero como salí encantada con mi Silvestre, pues también lo apunto. Mira q mi gato no es muy "fácil" pero supieron entenderlo. Felicidades equipo!!!

A few months ago we took our puppy in because she had a series of symptoms. They did a general check up and as she continued to deteriorate she remained at the hospital for a few days and seemed to be getting better, but then took a turn for the worse. It turned out she had distemper, there was really very little to be done, but the entire time they explained what was happening, what we could expect, answered all of our questions and even when the time to say goodbye came they were there for us to go through the difficult moment. I even noticed the personnel was rather upset because they'd been rooting for her. They went far and beyond and their care was more than evident. Thank you for all your help.

(Translated by Google) Very professional, always at the foot of the canyon when others rest. Thank you! (Original) Muy profesionales, siempre al pie del cañón cuando los demás descansan. Gracias!

(Translated by Google) Very professional and very good care with all my pets. Recommended for excellent care of them. Thanks for always being so good! (Original) Muy profesionales y muy buena atención con todas mis mascotas. Recomendables para una excelente cuidado de ellas. Gracias por ser tan buenos siempre!

(Translated by Google) Very good professionals, they attended to me at dawn, and with all the attention and care, I greatly appreciate the effort of those hours (Original) Muy buenos profesionales, me atendieron de madrugada, y con toda la atención y cuidado, valoro mucho el esfuerzo de esas horas

(Translated by Google) I went with my dog ​​Charly and they diagnosed exactly what he had. (Original) Fui con mi perro Charly y diagnosticaron exactamente lo que tenía.

(Translated by Google) Very good professionals. I took my dog ​​with a pretty bad kidney disease and they took him out. Now Manny is back to what he was. Thank you very much (Original) Muy buenos profesionales. Lleve a mi perro con una enfermedad del riñón bastante grave y me lo sacaron adelante. Ahora Manny vuelve a ser el que era. Muchas gracias

(Translated by Google) Thanks for helping Gora !!!!! (Original) Gracias por ayudar a Gora!!!!!

(Translated by Google) I needed Survet’s services for an emergency euthanasia. Both the treatment of the person who answered my phone and that of the vet who traveled were exquisite. We felt well treated and accompanied at a time as complicated as the walk of a dog with whom you have lived for years and who is part of the family. We are grateful. (Original) He necessitat els serveis de Survet per una eutanasia d'urgència. Tant el tracte de la persona que em va atendre al telèfon com el del veterinari que es va desplaçar van ser exquisits. Ens vam sentir ben tractats i acompanyants en un moment tan complicat com és el de la marxa d'un gos amb el que has conviscut per anys i que forma part de la família. Quedem agraïts.

(Translated by Google) Reference emergency veterinary center. They treated my pet very well. (Original) Centre veterinari d'urgències de referència. Van tractar molt bé la meva mascota.