All staffing is good but medical staff is worst take too much time all members are Busy on mobile phones. Doctor reception take only 20 to 30 minutes but medical staff service very very poor. I will request to authority of brij health care please take action and check working process of medical staff.very very disappointed by medical

1. No Emergency Service Available. 2. I had visited today around 5:30 AM for emergency service. Treatment was being done by Compounder. 3. No doctor was available in the morning. 4. Not recommended at all. 5. Hospital should remove the deatils of available service i.e. 24*7. 6. Very disappointed.

This review Specially for Eye department. Worst then government hospitals. Management is too much bad they are just manipulating and wasting time of peoples specially the girls on the doors of the doctors cabin. Management is not responsive and also ignore you if you ask some questions. Also they have scheme if you want early number pay 200 rs more even though you have to waste your whole day for just small checkup. I advise to do not go in this hospital government hospitals are better then this hospital or choose other private hospitals.

Gud service by hospital

Brij Healthcare & Research Center is the best hospital and Doctors are very prompt experienced and nurses staff are very Co operative and helpful in nature and other hospital staff marketing staff also are very helpful in nature.

Hospital 🏥 with great ambience friendly staff well maintained and take good care of cleanliness ➡️ Steps to follow: 1. Please bring the patient with you for registration it will hardly take 5 minutes to register here. 2. After this they will discuss with the patient about their history, their recent condition, family history, any other health problems. (they will mention it in their records) Discussion after a basic eye exam 3. They will send the report to the doctor. Then the doctor will examine you and treat you accordingly. 🥰 Personally I like the way the staff dress 👩🏼 ⚕️🏥 What I didn't like is that we have to wait a lot ☹️

State of the art facility with all modern facility ,OPD and Emergency facility available. The OPD has some good doctors especially Dr Diwakar ,many people come to consult him .conveniently situated in the main road connecting Mathura Vrindavan and is close to Attala Chungi Naka. The OPD charges is 400 Rs and one has to register at the counter before checkup.

Hospital is good but there is a consultant radiologist named Dr. kalyani Agrawal. She behaved unethical - we were supposed to get the ultrasound done and she said machine isn't working and we need to come back tomorrow to get it done and she said she is about ot leave, somehow just to get the information like is there any way to get it done tomorrow or today ,i went to her office and there was one lady there and she said machine is working fine and we'll do the ultrasound today only. I have waited again and my father was on wheelchair. our number came and i forgot to remove my shoes and she started scolding me and i Said I'm sorry i forgot and i was focused on getting my father inside room as he was on wheelchair and she lied to us earlier. even after lying she said she'll not do ultrasound and she was like I'll see who'll do the ultrasound now and she left for the day. i dont understand how people can take this job on ego and treat people like nothing. please escalate her or let me know how can i do that.

Staff uncivilized bed behavior unprofessionally

I recently had an unfortunate experience with a technician at the pathology lab of this hospital. It pains me to say that this guy displayed a complete lack of empathy and proper communication skills when dealing with patients. During my visit, I witnessed this technician yelling at patients who were already under immense stress and anxiety due to their loved ones' health issues. It was disheartening to see someone in a healthcare profession behaving in such an inconsiderate manner. It is evident that there is a struct need for training, especially in customer service, for the staff in this lab. They should understand that they are providing a service paid for by patients and their families, not just performing tasks for their own benefit. Basic etiquette and compassion should be fundamental components of their interactions with patients. I wholeheartedly urge the hospital organization to address this issue promptly by providing training and guidance to improve the behavior and communication skills of their staff. Patients and their families deserve to be treated with respect and understanding during what is already a difficult time. I am myself a healthcare professional and , it is particularly disheartening to witness a fellow healthcare worker lacking empathy and proper communication skills. We, of all people, understand the importance of compassion and understanding when dealing with patients and their families during challenging times. People like him are such a shame to healthcare facilities.

Well managed hospitals with coopertaing staff and best doctors

Worst ICU place and uneducated ICU incharge Bhanu never go there

Worst condition, taking consultancy in cash making it as a black money, you will never gets the doctor on the mentioned time.

It provide you almost free service by taking small amount of charge and good hospital for TB or to check eyes

I found this doctor unhelpful .. he dont know he had to also focus on patient history … My father is diabetic thyroid patient … He only give diabetic medication .&.within 15 days he got lean and knee joint got affected … because of Nil Vit D level and Hyperthyroidism effects…… I dont know how people can trust these type of doctors.. I am also a Doctor ,, i got embarrassed by other doctors who make patient more ill … Totally disappointed

Not good as I think

Good Hospital. Doctors are good and experianced and fees are nominal.

Mathura

Since the time Dr Diwakar Has joined this hospital this hospital has become one of the most popular hospital of Mathura District

Good Hospital facilities, best hospital at mathura,vrindavan

I recently had an unfortunate experience at Brij Healthcare, and I feel compelled to share my disappointment. The hospital's inability to provide timely and accurate diagnosis, coupled with a money-driven approach and an unhelpful ICU incharge named Bhanu, made the entire ordeal even more frustrating. Furthermore, despite being registered with our insurance company, they denied us the cashless insurance facility, wasting valuable time and exacerbating our concerns. From the moment we arrived at Brij Healthcare, it was evident that their primary focus was financial gain rather than patient care. The lack of empathy and compassion displayed by the staff was disheartening. We felt like mere numbers rather than individuals in need of medical attention. One of the most distressing aspects of our experience was the hospital's inability to diagnose our condition properly even after several tests they wasted our time at such crucial situation and there lunch duration is 2.5 hrs even if you have some emergency. Furthermore, the behavior of the ICU incharge, Bhanu, was unacceptable. Bhanu displayed a complete disregard for patient well-being, exhibiting an unprofessional and apathetic attitude throughout our interaction. Any inquiries or requests for updates were met with dismissiveness, leaving us feeling neglected and unheard. The lack of communication and transparency added to our frustration and anxiety during an already stressful time. To compound our disappointment, Brij Healthcare, despite being registered with our insurance company, refused to provide us with cashless insurance facilities. This unexpected denial left us burdened with the financial strain of medical expenses when we were already dealing with the physical and emotional toll of our condition. This lack of coordination between the hospital and the insurance provider highlights a serious flaw in Brij Healthcare's administration and their commitment to patient care. In conclusion, my experience at Brij Healthcare was deeply unsatisfactory. The hospital's focus on profit, coupled with the incompetence of the medical staff, particularly the ICU incharge, Bhanu, made it clear that patient well-being was not their priority. The inability to diagnose our condition in a timely manner and the refusal to honor our cashless insurance further compounded our frustration. I cannot in good conscience recommend Brij Healthcare to anyone seeking quality healthcare and compassionate treatment.

Average

Worst hospital of mathura..never go there

I like this hospital very much because its open 24*7 and very neat and clean and here's all staff are working honestly

I am trying to contact on the mentioned number but there is no response. Could you please confirm how to book an appointment?

Good Hospital with good Doctors. The staff is helpful.