1/5 Naomi K. 1 month ago on Google • 35 reviews New
I
recently
had
an
incredibly
negative
experience
at
Smart
Gym,
particularly
with
the
personal
trainer
assigned
to
me,
Emmanuel.
I
paid
him
for
a
month
of
training
sessions,
but
his
lack
of
professionalism
and
disrespectful
behavior
left
me
extremely
dissatisfied
and
frustrated.😣
First
and
foremost,
communication
with
Emmanuel
was
nearly
impossible.
Whenever
I
tried
to
reach
out
to
him
through
messages,
he
would
consistently
ignore
them,
leaving
them
unread.
When
I
confronted
him
about
this
issue,
he
simply
stated
that
he
preferred
not
to
be
called
or
texted.
This
left
me
perplexed
as
to
how
I
was
supposed
to
maintain
effective
communication
with
my
personal
trainer.
It
is
essential
to
have
clear
and
open
lines
of
communication
in
order
to
achieve
fitness
goals
and
address
any
concerns
or
questions
that
may
arise
during
the
training
process.
Furthermore,
Emmanuel's
behavior
during
the
training
sessions
was
completely
unacceptable.
He
would
make
derogatory
jokes
about
my
workout
techniques,
often
involving
other
trainers
at
the
gym
who
would
laugh
at
my
expense.
This
not
only
created
a
hostile
and
uncomfortable
environment
but
also
undermined
my
confidence
and
motivation
to
continue
my
workouts.
As
a
personal
trainer,
his
role
should
be
to
provide
guidance,
support,
and
encouragement
to
help
clients
achieve
their
fitness
goals,
rather
than
belittling
and
mocking
them.
What
made
matters
worse
was
Emmanuel's
favoritism
towards
my
workout
mate.
While
he
would
actively
encourage
and
assist
them
in
their
workouts,
he
seemed
to
disregard
my
progress
and
even
discouraged
me
from
lifting
weights.
This
blatant
favoritism
made
me
feel
undervalued
and
undermined
my
trust
in
his
abilities
as
a
personal
trainer.
Based
on
my
experience,
I
cannot
recommend
Smart
Gym
to
anyone.
💔
The
unprofessional
behavior,
lack
of
communication,
and
favoritism
displayed
by
Emmanuel
have
left
me
feeling
disheartened
and
discouraged.
A
gym
should
be
a
supportive
and
motivating
environment,
but
my
time
at
Smart
Gym
was
anything
but
that.☹️
In
summary,
my
encounter
with
Emmanuel,
a
personal
trainer
at
Smart
Gym,
was
highly
disappointing.
His
disregard
for
communication,
disrespectful
behavior,
and
favoritism
towards
other
clients
made
my
experience
unpleasant
and
demoralizing.
I
strongly
advise
against
choosing
Smart
Gym
for
your
fitness
needs,
as
it
fails
to
provide
the
professionalism
and
supportive
atmosphere
that
one
would
expect
from
a
reputable
fitness
facility.
1 person found this review helpful 👍