Absolutely Shocking Service!!!! This morning I rang up to book the badminton court for this evening for 8-9pm which was confirmed. Later in the afternoon received a phone call stating that they are sorry and cannot honour the booking for that time slot due to an over sight of a block booking made by another third party. However, they said they have an earlier slot at 6-7pm which was available so I agreed to book the earlier slot. We arrived by 5.45pm ready to start for 6pm when we were told by a member of the staff to vacate the court because there was another booking at the same time that took precedence over our confirmed booking to my utter dismay. Seriously, you could not make this up for the sheer level of incompetency. An absolute shambles of poor management and miscommunication!!! I asked to speak to the Duty Manager and was told he was not available. This has left a very sour taste and frustration since this was not the first time this has happened to me.

Absolutely brilliant gym. Started going around a month ago after getting a little tired of Puregym. What Puregym lacked with the hollow corporate feel with staff who ignore almost everyone makes for a stark contrast to YMCA with friendly staff who are always approachable and willing to greet you with a smile and the wonderful facilities. I can’t lie and claim that it has better facilities then a big brand like Puregym, but it has almost everything you’d need for a general workout and it is incredibly peaceful and comfortable being far less busy, which especially for new gym go-ers who may be hesitant to join for the sort of intimidation you’d find at a less community driven gym. Makes me feel like a member of a strong community and there’s really no comparison to be made. The only issue I could possibly think of is the lack of an ab machine which would make a world of effort. But a few dumbbells and a little extra effort can achieve the same end so I can hardly complain, especially with the reduced cost for students like myself. Couldn’t recommend higher.

Great customer service and clean and well organised

Went in weedy. Came out tired and weedy.

Did some sort of renovation over the holidays 2018 dec. I honestly can't see anything different downstairs in the badminton halls. Upstairs I don't know about. Very friendly staff always.

Badminton and gym are active

Quite family friendly. Very polite and cooperative staff

No hassle and friendly staff. Great place to do your work out

Very reasonable priced and great qikwando classes

Nice small gym with friendly staff

1 star is more than this place deserves, crappy facility with constant broken resistant machines and not to mention the sheer incompetence of the staff

Really nice gym with nice people running it.

Great location and good parking.

Excellent array of equipment and facilities, with friendly and helpful staff

Great customer service clean gym , the only thing is would like it open a little earlier than 9 at the weekend

They cancelled Badminton night which is why I don't go here anymore but other than that the gym is OK for the price

Perfectly decent but does not stand out in any way

Young man, there's no need to feel down I said, young man, pick yourself off the ground I said, young man, 'cause you're in a new town There's no need to be unhappy Young man, there's a place you can go I said, young man, when you're short on your dough You can stay there, and I'm sure you will find Many ways to have a good time Its fun to exercise at the Nuffield Health Centre down the road Its fun to exercise at the at the Nuffield Health Centre down the road

Great gym, easy parking & lovely staff.

One YMCA community gym is absolutely brilliant. All the staff are helpful and very approachable if any support is needed. I would definitely recommend this gym to anyone that wants to start at a gym and feel like that they fit in.

Good value of money. Lacking in few areas specifically swimming, Sauna, ab machines, squash

Great place to learn self defence (krav maga)

Friendly staff. We always play badminton here and the staff sort out the nets prior to our arrival, clean sports hall too

Excellent experience with the kindest staff and a lovely atmosphere. Badminton courts for life!

Very friendly and efficient staff, spacious and clean courts.

I don't think i need to go to any other gym when i can use the facilities here and i can just pay as you go as i only use the gym once or twice a week 🙂

It’s a pretty solid gym, there is a lack of benches and at peak times it’s a bit annoying but 90% of the time there 3-4 people in at a time, and you can move from the machine room to the free weight room. It could be improved if it had an easy access app where you could book the badminton courts since I couldn’t book on the website. It’s pretty clean, some equipment is a bit worse for wear but it’s alright.

The morning HIIT classes are great value in comparison with alternative outdoor bootcamps, and I have enjoyed going for over a year now. Staff and other gym goers are approachable and easy-going. I can always get a space in classes. Great gym, thanks guys

YMCA is my local gym and my stop for fitness for years, it’s consistently tidy with a team that’s always ready to assist. I can also find everything I need inside, from cardio to weights to machinery

Bathrooms are clean and floor is always spotless. Staff friendly.

Great equipment and staff. Very good prices

Really good value gym with great range of brand new equipment, studios and a sports hall. Also there are quite a few classes included in the membership.

Don't use gym, take my dd to little black belts every Thursday, always clean tidy hall, and little black belts is grt

Great gym with good facilities, offering good value for money & nice, friendly staff - happy to answer any queries. Ample free on-site parking too!

Great Pilates and yoga classes. Staff is very helpful and friendly.

Good gym for the monthly fee which also includes various fitness classes

Tucked away in the corner of a little parade of shops/Spar etc. Car park can get very busy. Quite a small site. Average.

I went here today for a Covid test. Very well run and every single member of staff made you feel at ease and were also very friendly.

Good local no frills gym

Basic decent Gym

I use the large hall for a dance class. It's good. Haven't used other facilities.

Parking and spacious

Small gym but overall is okay staff are nice friendly people u get what u pay for !!!😉

Cheap and good

This place is serious value for money. Although it's small, it has plenty of free weights and most of the equipment is modern.

Staff are great

First time to a yoga class on a sunday morning at this gym. Members of the class had to sweep the floor because it hadn't been swept. The studio was absolutely freezing, as the heating was off and not on any timer to come on prior to the class. It was so cold the yoga instructor refused to do the class in that studio, so took us to a smaller studio which heated up a lot quicker. But again, one of the class member took it upon her staff to sweep the floor because it was so dirty. Not a good first impression of the gym facilities. Thank goodness the yoga class was fantastic. Thanks kate :-)

Love this gym. Staff so friendly, helpful and always have a smile ☺ on their faces to greet you. Definitely would recommend this gym to others xxx

Weights room is very small but its not that sort of gym so... Lots of oap's and social events but not a hardcore gym.

Top footie pitch!

Staff are polite and helpfull. It's very clean.

Fantastic outdoor 4g pitch.