Have to add my voice to the others who found this gym dirty and over priced. I was also unimpressed with management - they need to be sent to customer service training urgently - management isn't about ego, it's about making the customer feel welcome and loyal - you don't feel that here. You feel disgusted and unwelcome, like a dirty motel run by mobsters imho.

This health club does have a few good features to it , for instance the classes are good and the physio department were helpful to me. But overall it is not good value for money. The gym equipment is average, and either the steam room or sauna is always out of action. The showers are poorly maintained eg; broken locks, leaking showers, no soap. They also raised the prices twice in the year I was a member and when I cancelled the membership even though I was out of contract they made me pay another month worth of fees. I would never join this gym again.

Excellent facilities, wish it was a bit cheaper for students.

Nice place enjoyed the sports activities

This could be such a really good health and fitness centre but it is spoilt by the reluctance of the management to fix things when they break. I have been a member for a couple of years and have been constantly frustrated by things not working. At the moment one of the Jacuzzis is out of action and has been for weeks. The sauna is stuck on full heat and the steam room is intermittently hot. There is no communication from management at all just "It's in hand" or "we will inform maintenance". It's a shame as the staff are friendly and with a bit of money spent on maintaining the facility it could be a so much better.

I am researching which gym to start using and I can not believe that after all there one or two star reviews over a long time you have not sorted yourselves out yet. You are losing business this way. Up to you but I'll pass.

Visit fairly regularly for badminton and occasional squash. The staff are sometimes quite rude, recently hassling us over our student status. I understand they need to know, but I would appreciate not being spoken down to like a misbehaving child. Also we had leaks from the roof onto our court, to which we told to just put a bucket down and only use half of the court, no refunds, no moving out court, just simply deal with it. We sometimes play at the John moores sports centre, there the staff are always super helpful and accommodating, helping to set up equipment and ask if we need any extra equipment, the courts are clean and rooms air conditioned. It's a shame the UoL sports centre couldn't be more like them.

Not allowed bags in the gym Only 2 benches that are taken 100% of the time Equipment feels tacky Too expensive for uni students, should be discounted at least somewhat. Wouldn't reccomend

Great gym. Lovely receptionists. Personal trainers all very informative and nice. Good faciltys and a ladies only gym. Highly recommend!! x

I enjoy swimming in the pool, and recently have received friendly help to use equipment in the gym recommended after having a back operation. One question. Is the management aware of the thousands of litres of water - heated water- that is pouring away each week through showers that one cannot turn off completely. There is a constant trickle or flow of water from at least 7 of the showers. Surely this is a waste of money and energy?

Nice pool and spa let down by tired showers and almost constant absence of spin dryer. Reporting problem brings only "it's awaiting maintenance" response. Decent cafe on site and pleasant staff in all areas.

Great gym. Only problem about air conditioning, im sick now, third time in this year :(

Overpriced,unclean facilities, bad management. Stay away!

This is the worse gym I've ever been to. It is filthy and management doesn't care about its customers - the management attitude is lazy and arrogant.

Great gym for classes, cardio,and weights. My favourite part is the infrared sauna in the locker rooms. Can get crowded during peak times (5-7 pm) but if you time it right it's easy to get all the equipment you need.

Spacious, modern gym. Can get very busy at lunch time and after work, but you should be able to find a nice spot to work out. The classes they offer are quite good.

Good luck trying to reach these guys by phone for bookings or any enquiries. Every single time I call over the last two months no one ever answers the phone, and then when I go to the gym they’re not even busy at the front desk so can’t even use that as an excuse 😒

It is a good option if you live close. There is nothing special provided in it. The working hours are limited specially in the off term period and holidays. The gym is a bit crowded but you always manage to find empty machines to train. The changing rooms could be improved. I choose it because of the convenience of it's location. Never tried the swimming pool.

Regardless of the other not up to university standard sports facilities, but the squash courts are by far the worst I have ever seen… not much care and attention is given to promote sports in this university…

Visited to play badminton, after booking a court online. Staff at reception were incredibly rude and patronising and tried to charge us double. Online prices are 3.50 for the entire court for non-members but they tried to charge us entrance fees each despite the website saying nothing about this. Overall the customer service is the worst I have ever come across!! Would not recommend.

Joined this gym to use the bouldering wall. Requested that my name be added to the training list (as required by the gym) in November 2018. Have become so tired of calling back and checking to see if there is any sign that a training day will be put on that I've decided to cancel my membership. Pretty poor communication and access to facilities.

The Pool need to be clean

Stressful and dirty... You can never get into classes as some members set their alarms at 7am to book a class 8 days ahead - this is common with Pilates, Yoga, Body Balancd, Boxfit. You get an unpleasant email from reception when you miss a class... I might add that they sometimes only give you 30mins notice of a space becoming available and no notifications through their app. For example today I checked if I had a place on the 10am yoga at 9am... no I was still on the waiting list. At some point after they booked me on without notifying me, so I missed the class and got a warning e-mail! The pool is dirty, with black muck, plasters, tissue paper floating in the water and in particular the dirty particles never seem to get cleaned up! They let very slow swimmers in the fast lane without comment. Equipment is forever breaking down steam room, jacuzzi etc Look elsewhere if you want a good gym - I’m stuck in a 12 month contract I deeply regret.

visited this gym whilst on holiday. Nuffield member at another gym. Found the changing area very dated, ceiling absolutely filthy, with air con vents covered in dirt. Many of the showers would not turn off, or where not temperature adjustable. Steam room and sauna where fine. Very odd pool layout across the diagonal of the room. Do you really need three jacuzzi?

Most of the members of staff are lovely and friendly (especially the staff on the desk) been here for about a year now and the gym always feels like a nice place to be! I was disappointed in the management system though as today I was approached by the manager in a rude way. What he was saying was a fair point but there are nicer ways of approaching people and I felt that considering I have been paying around £50 a month for a membership that the manager wouldn’t approach paying customers in such a rude way. Before approaching me I then saw this same manager be really rude to another member! In general this place is so nice so luckily I wasn’t put off by this member of staff as I’ve been here a long time however I think this needs to change as if I was a new member I probably would have been inclined to change gyms.

Went here for a year and paid £51 per month for the pleasure. As other reviews have said, there is a lot to be desired in terms of cleanliness. The equipment is usually dusty and the changing/shower rooms are quite grubby. On the plus side, for swimming in Norwich the pool is very quiet - so if you can afford to pay a premium and like lots of room it could be great for that. The management here is very good and dealt with an issue of guys cat-calling very quickly, which was nice this was taken seriously. If you want a "health club" then Nuffield may well be for you. If you just want a gym, you can get better value elsewhere in my opinion.

NevDr been here

In terms of the cafe, I was hugely disappointed. Disgusting cup of coffee. In one particular case having purchased a slice of cake, when probing into it I was shocked to to find it was rock solid and stale. On returning it I was told the cakes arrive frozen and are defrosted before being served - appaling. Furthermore staff were extremely noisy and abnoxious. Overall very poor.

Big space but lots of machines not working or permanently in use, only one double multi cable machine.I joined 3 weeks ago, in the womens changing room are 3 toilets one is permanently locked, at busy times a queue is not acceptible in a private gym.There are big plywood panels on the walls which make it look like its half made.

If you can avoid peak times then this is the perfect gym for you. £19.99 is cheap, wide selection of equipment, very popular classes. The problem is that it's a victim of its own success, lunch and after work periods are very busy. Don't expect to be able to use all of equipment you want. That said you can usually get on a treadmill or a free weights bench. Summary, good equipment, good price, very busy at peak times. 4/5

Basic but nice gym in a great central location. Always nice and clean and has great staff. Unfortunately it’s massively oversubscribed meaning that it’s really difficult to have any kind of meaningful workout at busy (all weekday afternoons and evenings).

Great swimming

To many posers

(Translated by Google) A lot of equipment (Original) Dużo sprzętu

Awesome spot

One trampoline was broken whilst the other seriously lacked in bounciness. Hall is great to use for many other events however.

The gym is alright. Nothing special. Some machines are missing, but you can find alternatives. With regard to the swimming pool. They advertise it as “open 7 days a week” which is very deceiving. It’s not open the same time as the gym. You’d think because it says open from 7-10 on weekdays that the pool is the same but it’s not. It closes at 8 on weekdays which isn’t very bad, but it closes on Saturday while only open on Sunday for a few hours in the morning. Very inconvenient as signed up for the University’s gym specifically for the swimming pool given that other gyms in the area are cheaper. Additionally there isn’t other facilities usually expected like a Sauna or a hot tub.

Great place, lovely staff, clean and well maintained ! Thank you Mr Tamer , you're great swimming teacher . My children improveed a lot . Thanks to all the staff. Brilliant efforts,!

Great staff , great price , clean facilities given the amount of people accommodating. Swimming pool is a bliss 😊 apart of some days that is closing down for lessons and then gets hectic. It does not help that a large area of the swimming pool is closed for one or two kids lessons and the rest of the lanes are 5 people and more trying to squeeze for their work out !

At the University for our daughter's graduation. Great place and lovely people. Excellent day! 😁

Very clean and friendly swimming teachers. My 5 years daughter enjoyed her swimming lessons.

Nice facilities. The only suggestion is to update the websites regularly in case the pool is closed for maintenance

New virgin climbing wall! Lots of auto descenders.

If price isn't your biggest concern this is the place to be for all your fitness needs. The fitness centre spans across two floors and has recently been revamped with state of the art fitness equipment. The floor above hosts an olympic swimming pool and indoor rock climbing. Among other things, tennis, football, cricket, martial arts, fencing and archery are all available at the centre. The X burn classes are also something to opt for if you are not into the whole weight training, and then there are plenty of other amenities such as yoga and meditation to opt for if you are into that.

Super... We visited just pool but it was really nice and quite place for swimming and chilling

A wide range of sports and leisure equipment, so there will be something to suit your taste. The showers in the pool changing area haven't run hot for a while now, but the prices are very reasonable, especially if you're a student.

My son is doing so well at university and he loves the city as a whole, so much so when he finishes university he doesn't want to leave the city and hopes to work there.

Very convenient location for gym usage, and the gym is very well equipped. Around busy times for students, the gym is very quiet. Everything is easy to find and to use, but remember to bring your own padlock because the staff don't like lending them!

Great gym with a vast range of equipment to suit all abilities. Free classes and open 24 hours. Friendly, helpful trainers who have extensive experience and knowledge.

Halls are good, but dusty. Gym is good, but has leaks from the ceiling often. Staff is nice. I haven’t been to the pool in over a year, and for good reasons: the pool was at that point practically furry, floors in the changing room dirty and the showers mouldy. Walls, door and ceiling green and furry as well as paint chipping. Not going in there again.

Brilliant.

A good sports venue with plenty of high quality equipment and access to a pool. I use this venue regularly to train with my club in the dance studio and it's a very accommodating size

Good swimming pool... Many more to explore in comming days

Great

I love this place !!!

No sports undertaken but swift team of well drilled individuals made it a pleasant visit

Great for covid 19 testing Unit no queuing very military but fast and efficient took 20mins in facility and 30mins for results would highly recommend for tests

Generally good. Helpful staff. Small gym

Whether your goal is strength and fitness, mental health and fitness or just all round wellbeing, the University sports and gym offers a relaxing, friendly atmosphere. Even in these different and difficult days with Covid, you can manage your routine in safety and within the Covid guidelines.

Great facilities and brilliantly helpful staff

Very good. Good staff. Well organised booking system. Very good showers.

Greatsl swimming pool and facilities

Nice

Top venue

Nice gym

Toilets in the swimming pool area are never up to a satisfaction standard and the showers are often to cold to even use.

Lots of facilities shame you have to pay car parking.

Lots to do

Good facilities !!!

Really good gym with reasonable price. Only £220/year

Brilliant new gym installed

great pool

Very fantastic staff

Wow wish i was a student again. The sports facilities at Liverpool university are outstanding

Excellent facilities and well organised open day.

good Gym

Too expensive to be called a "University" Sport Centre. The price is not student friendly, unless you are a relatively wealthy oversea or local student. But if you're going to use the swimming pool, basketball court, badminton and the gym... then it's worth it for the price that they are setting. A relatively decent gym in liverpool at student price is... 1) £14 To £19.90 a month 2) £3 To £4.5 for a day pass Whereas this place at student price is... 1) £26+ (minimum) a month 2) £6.50 (basketball court etc. Including gym) or £3 (swimming pool etc. Except the gym) for a day pass A piece of advice, if you're finding a gym in Liverpool, find some other gyms around your area before hastily purchasing an annual or 6 months pass for this place. They are much better places if you are just finding for a gym.

Very good sport centre

Fine facilities but completely overpriced for what is available

Since moving to Norwich I have been coming to Nuffield very regularly. I find all the staff very friendly & helpful, there is always equipment available in the gym I have never had to wait. The classes are fun & instructors willing to assist & keep a close eye on people not using the equipment properly. I always enjoy my time there.

The negatives with the gym as I see it.The showers need a total refit, water stations updating, car park code should be changed weekly to avoid abuse, pricing, realitively few beginners classses, (some feel uneasy joining in established groups), and classes on the upstairs landing...Now the positives, quality cardio room, a good selection of weight machines (there are a couple I'd like to see but space is limited) friendly, professional reception staff (number seems to be growing weekly), accessable management, and fitness trainers who if asked will show you proper technique, and no question is left unanswered, so yes like all public based operations that have high volume of daily members it's going to be pushed to it's limits, but all in all it is a great gym, and can only get better with members feedback. There is also a great bistro, again run by nice people, but not promoted enough...More competitions, sporting events televised, new members nights, singles nights!!

Great facilities - COVID secure and feeling safe visiting and especially swimming. One way systems in place, booking systems for swimming etc and really friendly staff. Lockers are dated and could do with replacing though that's a very small part of the experience. Highly recommend Nuffield Norwich

Nice clean gym and helpful staff, great to see the cleaners keeping the changing room smart and tidy unlike my old Nuffield, Good range of classes although for a while they had shortened some of them, seem to be back to the full class now, plenty of parking and great instructors.

3/4 stars, been going here for a while and it used to be 5 stars however recently it seems staff/members have stopped caring, weights are all over the place and you always find yourself waiting for someone sitting on the machine that you want to be on that is texting for 5 minutes between sets, staff on the desk and cleaners are always friendly, depends what day you catch the management on.

Good pool and nice spa facilities, the gym is well equipped and the whole place has a nice open atmosphere. The staff are friendly and helpful but the place is let down somewhat by minor maintenance issues, showers not being in the best repair, doors missing locks, etc. Overall the price is worth it if you go several times a week and you could do a lot worse when looking for a swimming gym.

Got a free day trial pass and am loving it! Loads of gym equipment. Just stopped for a bite to eat in their cafe and the goats cheese and onion chutney panini is a must try, reasonably priced too. Haven't been in the pool yet but it's a decent size and has Jacuzzis. Let's hope it's nice and warm :D

Loving the facilities and easy/ flexible access.

Easy to get to, very friendly staff, I enjoy going.

I am cancelling my membership. The facilities are poorly maintained and dirty. Swimming in the pool you can smell that foisty "I left a damp towel out for a week smell" - changing rooms are filthy, dusty and mouldy too. This is a vent from the shower room - where you're meant to get clean! Hasn't been touched in weeks. Disgusting.

Super clean. Pool only 2 lanes, but great.

Thought it would be bigger and more spacious. Feels a little cramp but is a nice place. Staff always helpful and friendly. Turnstiles operated by pin code. Feel like the reception is tucked away from the turnstiles, not always someone on them.

I do like this gym. It's big with plenty of space and equipment. Staff and clientele are all relaxed and friendly. The vibe is just right, people are there focussed on working out, not just "hanging around" or gawping at their phones for 10 mins between sets so consequently you can get on most machines or equipment pretty much when you want. The place is clean, airy and completely welcoming of all ages and abilities - it's completely free of ego and non-judgmental. In short, it's a great place to workout and get fit. The sheer size of it means it can operate fully in accordance with covid restrictions. My experience there over past few months is that the staff and members are fastidious about complying with distancing and sanitising equipment.

I am missing here cold shower (just hot) but everything else is good

Good facilities and a wide range of equipment. However gym is always full to capacity at any time of day and desperately needs an expansion.

More than 1 year being my gym and hopefully for a long time after the lockdown ends.

Great for a work out.

Jam packed in JD. A nice Gym in a good location. But for me the equipment is a bit behind the competition in terms of age. For example another gym (don't really want to say which one) has treadmills, cross trainers and bikes with fancy screens. Also for where it's located the actual size is small. However the staff are nice and it's near the City centre so it has some things in its favour.

(Translated by Google) Great room everything is there. Instructions on how to sign up for ours who have English. Not really. Come in and call the guy from the reception, if there is no one, then press the green button on the wall to the left of the turnstile, someone will come. Further, at least on your fingers, at least hum, but show him what you want in the hall. He will deploy a computer to you at the reception desk and fill out the form on it. You need three things: an email, a bank card and a telephone. When you sign up for an account, you will receive a numeric password to enter the hall and a direct to the card will also be charged twenty one month in advance. They don't take cash! Everything, nothing else is needed except sports. clothes. Changing rooms immediately to the left behind the reception, lockers are closed with a padlock, which you can bring your own or take at the reception. The staff are very friendly, so don't worry too much, go for it! Ps. Once I lost my phone there, got upset, of course, and when I left I asked for the reception, but what if they found it ?? !!! And what do you think .. He was there, someone found and returned to the reception, such things. (Original) Отличный зал все есть. Инструкция как записаться для наших у кого англ. не очень. Заходите и зовете паренька с рецепшена, если никого нет то жмите зеленую кнопку на стене слева от турникета, ктото придет. Далее хоть на пальцах, хоть мычите, но покажите ему, что хотите в зал. Он развернет к вам комп на рецепшене и на нем заполните форму. Вам надо три вещи емайл, банковская карта и телефон. Когда оформите аккаунт, то получите числовой пароль для входа в зал и директ на карту также будет списана двацатка за месяц вперёд. Наличку они не берут! Все, больше ничего не надо кроме спорт. одёжки. Раздевалки сразу налево за рецепшеном, шкафчики закрываются на замочек, который можно принести свой либо взять на рецепшене. Стаф очень дружелюбные поэтому не парьтесь излишне, действуйте! Пс. Однажды потерял там телефон, растроился конешноже и когда уходил спросил на рецепшен, а вдруг нашли ??!!! И что вы думаете.. Он был там, ктото нашел и вернул на рецепшн, такие дела.

Helpfull staff !

Whoever said this is a small gym is a loon.

Excellent Gym.

Amazing gym staff great.

Great gym

Just great

(Translated by Google) ☝️ (Original) ☝️

Good luck at getting on the machine you want it's way to over subscribed

lovely gym teachers polite Tony and Linda my favorite But crowded every day. and I can't do a nice workout.

Love this place. Staffs are very helpful , friendly and attentive.

Well equipped gym right in the Liverpool Innovation Centre. About 20£ monthly subscription.

Nice gym and friendly staff

It's got lots of heavy things and it's cheap.

Nice and great place to get some weight nice crowd u feel like your on your own everyone is to themselves

Very Good great service some very educated teachers

Great gym, well equipped and staff are very friendly and helpful. New and experienced gym goers will find this a good place to train.

Outstanding place with excellent friendly staffs. I like this place.

Staff was good. Show me all of there

Well equipped, easy access, fairly priced membership. Can get very busy at peak times & opening times at the weekend are a little restrictive.

The guys working at the gym kind of not friendly which makes me like😕😕😕😕

Great gym but need more space sometimes get in busy, but the staff are friendly and helpful, I like it a lot especially the Zumba instructor Linda she's amazing, wish you all the best. Diffintly recommend it.

Decent equipment and facilities. Excellent price.

Seems to be enough equipment for the number of people, but very dense and not much space to move about. Equipment is a bit outdated and not calibrated (some cycling machines underpredict speed and distance). That said, good facilities, good atmosphere and good value. Perfect for those that just go once or twice a week.

Great gym

Best gym

Boss place you can chill And the weights are nice and light

I joined the Swimming pool, but on entry to the sports center I noted umeducated nonsense surrounding facemask mandates, The staff are cool 👍

Excellent sports facilities.

Very nice place

Great swimming pool

It was fantastic, I just walked past it?

Just a great meeting place with my friends from back in the day ...,😁💓 It's walluys nice to catch up, right! I totally recommend even to just peace fully walk your pet.

Great facilities for playing table tennis or basketball in front of sports centre

Nice halls in beautiful gardens, please stop locking the basketball courts 😒

I love going swimming here nice and early about 8 or 9 am it is nice and quiet and the other people who come are so friendly and the staff are so friendly. The swimming pool is a bit dirty

Poor disabled facilities Has lift but only 1 changing room for swimming and that is shared with baby changing ! Pool needs to adjust steps in and out to facilitate people with mobility problems . Shameful for a university

Poor facilities, expensive for students (ljmu offer their students free gym).

It's convenient because it's on campus but that's the only reason. The opening hours horrible.

Staff friendly and welcoming. Great facilities

Tiniest gym area ever and ive been to many gyms. Absolutely no fans in the gym. Very compact and nearly fainted several times on the running machines. Gets very packed almost all of the time. Limited types of machines compared to most other gyms. No parking nearby. Opening times are absolutely discusting. Opens at 8 on a Saturday and 9 on a sunday. Shocking times for a gym! Also staff are rude and arsy.

Awesome facilities for the students at lower price

What a fantastic facility! Even though I've lived in Liverpool for 8+ years, I always assumed this venue was only for the Uni students. While primarily it is, it is also open for use by the public. Furthermore, some of the facilities are free to use too. Many thanks University of Liverpool - I'll be attending as much as I can hoping to become a fitter 48 year old!

Great courts

They have 25m swimming pool and the timetable for general lane is very suitable for students and for external people. 2023/2024 Membership for only using the pool is around £147 annual fee.

Great place to workout..Gym Memebership includes access to swimming pool,badminton and squash courts.

Love, love, love! Although wish the gym was 24hrs