It would have been a 5 Star up until today, when they sent an email out saying they are shutting the Spa down for the Autumn and Winter months because it is expensive to run. I have just signed up for a year's membership but if they don't do a U-turn within a week, I'll be cancelling my membership. I heard at least 10 people saying the same thing earlier. This will backfire on them.

Not worth the price at all! Says immediate cancellation too but that's not the case. People paying half the price I am for the same facilities? The equipment is awful, cheap and gym in need of massive improvement. There are literally 4 benches, 2 squat racks, 1 Smith machine, and 2 bench press machines which is a joke for the price you pay. Gets really cramped for space, lack or equipment and have made 0 changes in the past 3 years has really run down. Definitely not worth the price you pay at all and do not recommend.

Really quite like this place. It’s a full on gym with all the usual equipment and plenty of it was on top of that a very nice swimming pool plus health spa area and even a separate pool for small kids with an adult to go in. There is a subscription which is around about medium priced but without you get access to all of the classes that go on weekly you just need to book and then turn up. There’s also swimming lessons available for your children and I believe you don’t have to be a member of the gym to take part in the swimming lessons but they are slightly higher priced if you are not a member. The other good thing with swimming lessons is every so often they hold a gala on the weekends which allows all kids of all abilities to feel included and have a very slight competitive swimming gala with medals. There’s a lovely sitting area to have coffee or sandwich or a healthy snack, there’s also Internet access which is free whether you are a member or not (so if you’re just visiting and dropping off your children for swimming lessons you can sit there quite happily and do a little bit of work while they swim) Plenty of parking too!

The reason I’m a member of this gym is the pool. When I first joined the pool was managed very well with a fast, medium and slow lane for regular swimmers. Now it seems the management is only interested in kid’s swimming classes as this has been reduced to 2 lane’s which at busy times are often packed. Today I wanted to swim and there was only one dedicated lane which was busy with people of all abilities. At least the kids had 80% of the pool to themselves. I gave up after a few lengths stuck behind some old lady. I have spoken to many other members who are serious swimmers who hold the same opinion. Maybe time to find somewhere new.

Basic, old machinery, spa and jacuzzi shut and they still increased the monthly fee halfway through my contract. Not worth the price, if you decided to increase the fee, at least make the facilities available!

Great , spacious, clean gym. Swimming pool is a really good size. Sauna and steam rooms are nice , kids pool with slide is great. Only issues are the classes. All the classes seem to be full and have waiting lists due to covid and restricted numbers. They need to run more classes to cater for the demand. Yoga and spin classes especially seem to get booked up well in advance.

The spa is working now ... well, it was just missing water 😅 ... just wish they woukd enforce the towel in the sauna rule... benches are soaked in other people's sweat that makes it stink 😒 ... ... oh, and no hose to wash the seat in the steam room ... 🙄😒

Pre Covid this was a fab gym, but since then they did away with discounted memberships unless with Vitality, have facilities closed all the time and very out dated equipment. Customer service has declined massively - Its a shame as so many other gyms with a more modern approach are popping up with better value :(

The gym equipment is extremely poorly maintained. Not what you'd expect for a premium gym with a £53 per month membership fee. I've been a member (soon to be a former member) for 23 years and the equipment in the gym today (May 2023) is the same equipment that was there when I first joined. The lack of investment by Nuffield is all too obvious and from a recent conversation with the management, that is not going to change in the foreseeable future. One notable positive for the gym is the trainer Inny, a really inspirational trainer who motivates everybody in his classes.

Dirt everywhere. Really old shabby equipment.zero cleaning being done . Algae on stairs to pool. Sauna is grim needs some management.EVERY PERSON PAYS A DIFFERENT MONTHLY .FROM 25 TO 50 POUNDS .Three day trial was enuff

It's absolutley not a 1 star gym, but I can understand the issues raised by people as having been a member for a long time from before it was Nuffield. The staff are friendly and the cafe is a great asset to have, but the cleaning regime is not up to scratch recently. Congealed sweat on equipment and dirt/dust mix isn't a good look. I thought this was a one off, but seems to be now a regular thing. Kind of feels the gym is resting on it's laurels in this regard, especially as it seems much busier even at off-peak time than I can remember. Let's just say I wouldn't be cutting it as much slack if I was signing up to pay £55 p/m. UPDATE: Sept 2023 - Cleaning seems to have improved

I truly love it! Until recently I have never been a big gym goer prefering to pursue alternative exercise methods. However, the facilities are great, unless you are into ball or racket sports, the staff are fantastic and there is a real sense of community.

Great pool, though not much space for more than 1 swimmer per lane. I was too slow for the middle lane and too fast for the slow lane & got chucked out of both, ending up in the slow lane and overtaking the other swimmer there who wasn't happy with me. Lovely clean pool, steam room, showers & changing rooms but VERY disappointed no tumble drier any more - what are you supposed ti do with a dripping swimsuit now???

Temporarily closed on a regular basis. I personally fre the gym is over priced. Infant pool needs renovating and the pool area isn’t the cleanest

I previously rated the gym 5/5, although the longer i've been a member the more tired i've noticed the facilities are. Very small spin studio. Generally very tired changing rooms and shower facilities. About time the gym started re-investing membership into improvements. The gym itself is great and the general vibe of the place is great, just needs to up the standard slightly given the price point.

A bit run down, needs a good clean. Gym instructors are nice, classes are good. They keep closing the sauna and turning off the air on to save money.

Good range of facilities, up to date equipment.

Go 3 times a week, staff always friendly and helpful. The gym is always clean and well presented.

Lot of money to train we should be encouraging people to get fit health at them prices. Not good JD gym offer the best package ive seen by far

Best gym I've signed up for in Preston and I've been a member of a fair few! Their facilities are incredible, well kept and the members and staff are the friendliest of any gym I've attended which makes for a really nice vibe. Gets the full 5 star from me. I will say it can be expensive over £50 a month I believe however you can get discounts with work schemes or if you know PTs there 👌

Fantastic gym. Not only are the facilities first class but the staff are genuinely friendly. There's a great cafe to chill. Only downside is that it closes by 10pm which is not always ideal for a night bird like myself

I called the Preston site to enquire about paying for a day pass to see if I like the facilities. The person on the phone said that’s fine. So I travelled 30 minutes to the site. Once I get there I was refused entry as I had to come with a member. Nobody told me this in my earlier conversation. I was looking to become a member, good job turning away a potential customer.

Excellent customer service today from Rebecca Woods. Very professional and understanding!

Back to their best. welcome back.

Given the HUGE number of swimming lessons at the weekends and between 16.00 and 19.30 each week day, if you are a serious swimmer....I'd think twice if you are joining for the pool. That said I went during the day this week and again swimming lessons and the fact there were single length breast strokers in the medium lane and a medium swimmer in the fast lane slowing things down, basically meant there were 4 slow lanes out of the 4 lanes available. ( Mind you only 2 available on a week night before 19.00 / 19.30) Perhaps, the lifeguarding staff should be more proactive in the managing the lanes.

Just called the Preston site to enquire about paying for a day pass to see if I like the facilities as I’ve been with my current gym for just over 2 years but miss the pool and sauna only to be told I can only come in with a member? Despite the website saying there are free passes available subject to managers discretion, all I can say is you guys must be doing fantastically well to not want to accommodate a potential customer that’s more than happy to pay to try your facilities.

Great facilities, lots of room to work out. Great personal trainers who are always on hand to ask questions. Pool and spa are always kept clean and there are plenty of showers available.

Excellent pool... Ozone sterilisation rather than chlorine, which is far less likely to sing your eyes, and less chlorine smells!

Love this gym! The classes are fab and the staff are literally so nice.

Had a lovely morning, great swim, with different lanes for everybody's ability and preference. Spa was fab, steam room, sauna and amazing jacuzzi/ whirlpool with integrated longe beds and massage showers. Even got an ice bucket shower if you dare!!!

I love this gym, there are great classes and equipment. The staff are always friendly and helpful. Nstars is the best aspect though, my 6 year old loves going and begs to go all of the time.

The gym is overall very good. Some equipment needs some maintenance or replacement now. Spa area is good too. Some of the decisions made for Autumn/Winter 2022/23 are puzzling. Little pool in the spa area is being switched off now to help reduce the cost of energy. Very unpopular decision.

Not my usual gym. Preston Nuffield was the closest to where I was staying for a short break. Great staff plenty of gym equipment and hats off to James who was very welcoming helpful and eager to ensure you had the greatest experience.

ALL Nuffield gyms have turned off their jacuzzi/spa's to save energy and as a result the entire area stinks of stagnant water (the preston capitol centre at least) If I wasn't in a contract I would have left.

I attend swimming lessons here. I'm amazed every time I go down the steps to the pool I don't slip and injure myself, the layout is daft. The pool is also really cold

Very old interior. Swimming pool is small. Spa facilities look like they have not been renovated in ca. 20 years. Sales rep loves their job a bit too much as well. David Lloyd is far superior.

Great atmosphere and Pt trainer Mel a must for her classes and personal PT sessions, great to see an old face James who is now on the gym floor. I also use the pool and spa facilities and have no hesitation in recommending this health centre

First session at Nuffield Preston for my partner and I and I have to say what fantastic customer service from the lovely lady on the reception desk. Nothing was too much. Great first impression. Great facilities and fantastic spa pool 👍 👌 we can't wait to return

A joke for a gym!!! They close early and don’t even bother to update there website!! I can understand closing early on Christmas and new year but any other days is taking the pisss Gym is about fitness commitment and routine which this gym cares nothing about Joke !!! You need to sort your hours out close to as to early

Been coming here since January. Initially it was great, however I feel I was drawn in by the pool, spa, and the fantastic classes that are run in the gym. The staff are great and so welcoming, but the equipment and the space itself just needs a huge update. Most of the equipment is old and run down, and the fact there’s only one deadlifting platform is a shame. Nuffield has an incredible space and it’s just not being used to it’s full potential. Considering how much the gym actually costs in comparison to others in the area, it’s surprising that the gym itself isn’t more up to date and upmarket. I will continue to come until my contract runs out as the spa is brilliant after a workout, but it’s not something I would stay for.

Too expensive for what it is. The tour I had wasn’t all that great. I felt rushed and it was more about me signing a 12 month contract. There wasn’t really a personal feel so I decided to pay the £10 more a month and sign with the Marriott Health Club which gave a very personal and warm feeling as soon as I stepped through the door.

Havent used all the classes/equipment. I attend a physio group there which is very comfortable atmosphere, I have used the pool too. I use the slow lane, but sometimes, when theres a few of us using the lane, you can feel rushed and anxious

Great facilities best in Preston for me! No issues with parking, staff always friendly and ready to help...a great gym

Friendly staff, plenty of classes, for all abilities & lots of equipment. They also do fitness mot's which you can have done every 3 months.

Not a huge fan of gyms, this is a better one

Just joined

Good friendly gym, equipment seems dated compared to other gyms. Needs a refurbishment. Update my review because they finally have enough equipment wiping facilities.. I've been going on about this for years.

Great gym, friendly members & staff. A bit restricted on cardio machines since needing to implement social distancing but it's quieter than pre lockdown. Personally, I like that you can pay a higher monthly membership that means you're not tied into a contract but it is pretty expensive at £55pm when gyms like JD charge £20. That said, I wouldn't pay it if I didn't like the place

I love Nuffield. The staff are friendly. The spa area is relaxing. The best bit is no Chlorine when swimming

Great club. Done so much to make members feel safe. Thanks. Visiting- especially during these times- is bliss!

The staff are so friendly and helpful. The gym, pool and classes are great too!

A great place to come. Whether you want to work out in the gym or relax in the spa. I would recommend it.

Staff always welcoming and facilities clean.

Nice and clean changing rooms, sauna, steam room, pool etc is clean and nice but the gym has not been changed for over a decade massive let down but the reason I have stayed is the sauna,steam facilities.

Great service setting up a gym membership. I go there specifically for the hydro pool which is great. There is a lovely cafe too which has great food and costa coffee.

I needed 1-2-1 tuition for swimming and this was the only place that was available, the instructor (Justin) who was brilliant and extremely considerate understood exactly what I wanted to learn. Great communication (confidently speaking). Friendly staff, maintained well, showers were nice though they could do with locks and it was also very clean Only downside is the price which is extortionate compared to others in Preston. It was £100 for 4 half an hour sessions and the membership is £44/42 a month. Could do with a lower price Definitely recommended

Fairly large gym and pool complex with plenty of parking. Pool has recently been upgraded and is now very clean and at a good temperature. Weights and machine section is well stocked. Steam room is awesome!

Average Council Gym is better than this place. Also certain gentlemans using Jacuzzi in trousers from tracks suit skipping shower time. Overpriced and not recommendet.

Great Gym. Very clean.

Great physiotherapy & gym

Great team of coaches.

Good place for gym or swim and staff on hand to help.

Very clean and lovely helpful staff

Excellent facilities

Great place to workout and chill, plus staff are all great.

Friendly, helpful staff, plenty of equipment, great facilities

Brilliant!!!!

Over priced was better when was virgin.

Very clean, lots of space and friendly staff.

Nice place, shame about the music in the changing rooms...... truely appauling ! 70s funk FFS !!!!! ....... 🙄🙄🙄

Great place

Brilliant atmosphere from when you enter the gym from the reception you are greeted with a warm welcome as soon as you go upstairs you can straightway see the pt’s helping out each individual who want to achieve there own goal and jus a very welcoming gym n leisure centre the sauna is always hot like your in Pakistan haha and the newly refurbished steam room really opens up your pours and it does feel like it’s more powerful with the upgraded steam room well done to everyone who goes that extra mile at this Nuffield in Preston your all doin a brill job from Dhilawar Khan 👌👌

All staff working really hard after lockdown... I only use the classes Please please can we have more yoga.. and more of Steve Jenkinson and Karen Smith please.

Hated it

Expensive

Friendly staff, cleanliness gone down hill of late. Numerous complaints but not much has improved. Cockroaches in changing rooms was a bit more than disappointing.

Excellent friendly atmosphere. The whole family love it.

Great gym and pool. Shame about the price. Baby swimming lessons worth every penny though!

Friendly and welcoming gym. All the amenities you’d expect from the brand

Pump de iron

Great place friendly staff

Good size, lots of m/c's so never waiting :-)