Hesburger image

Hesburger

Restaurant Fast food restaurant

😠 Hesburger went so low with hygiene and its products. Having 6 years work experience in food industry, I was honestly shocked. The young lady took my order and then went eating a burger behind the shelve thinking I cant see her. After that (when my food was ready), she took napkins with her dirty han... People often mention order, drive,


Address

Ozo g. 9, 08203 Vilnius, Lithuania

Website

hesburger.lt

Contact

+370 695 13219

Price rating

$ $$$

Rating on Google Maps

4.10 (299 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 10 pm
  • Sunday: 11 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: (Day of Restoration of the State of Lithuania), 10 am to 10 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: order (6) drive (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 K L. 2 years ago on Google • 30 reviews
    Hesburger went so low with hygiene and its products. Having 6 years work experience in food industry, I was honestly shocked. The young lady took my order and then went eating a burger behind the shelve thinking I cant see her. After that (when my food was ready), she took napkins with her dirty hands and put them into the bag for me. The elder lady was a bit better, but also used her gloves to touch her face and then prepared food, but thankfully she used utensils for it. Disgusting experience
    2 people found this review helpful 👍

  • 2/5 Piotr M. 8 months ago on Google • 173 reviews
    Did I pay a couple of more EUR for "additional sauce" in the biggest burger they have?... Their burgers are really dry. Not recommending this. Bad food.
    1 person found this review helpful 👍

  • 5/5 Bhatt S. 1 year ago on Google • 99 reviews
    All the vegetarian people should visit this place, Loved the price and food. Also don't forget to take student discount on ISAC card 😅😇
    1 person found this review helpful 👍

  • 4/5 Ovidijus S. 4 years ago on Google • 302 reviews
    Just opened, clean, fresh, smiley staff. Hurry till it becomes regular chain restaurant :)

  • 5/5 Mahmut Barış A. 7 months ago on Google • 172 reviews
    There is not that much hesburger in Lithuania. There should be more. 🤤

  • 5/5 Emmanouel K. 4 years ago on Google • 87 reviews
    My local Hesburger. Drive through is easy from Ozo gatve. English speaking staff. The store is the newest addition of the franchise, nice and clean. This fast food place is much better than the plastic Macdonald's, that's for sure

  • 4/5 Ignas K. 4 months ago on Google • 30 reviews
    Very tasty tortila with chicken

  • 1/5 Arnas M. 3 years ago on Google • 27 reviews
    Ordered via app, order did not go through to the shop, and they did not know how to help me. Basically said sorry and that's it, cannot refund me and cannot give me the food, even if I have proof, they need to see the order on their screen. There are no contacts on the app, after some searching I found contacts for local office, called, they asked for email and promised the refund. Months passed and I still have not heard back (emailed them a couple times) or got refund back. Pathetic customer support channels, and staff is not trained to handle such cases they just shrug and that's it, they don't even know where to direct you.

  • 1/5 Arvydas S. 4 years ago on Google • 21 reviews
    Came 10:20pm. All doors closed, even it supposed to work till 11 pm. Girl not paying attention to me and other peple. Looks like she made decision on her own to close restaurant early. Bad business management.

  • 5/5 ami G. 2 years ago on Google
    I have been ordering food here for several years and I have not been disappointed once

  • 5/5 Asman H. 2 years ago on Google
    Price to quality ratio is oddly satisfying. Their fries suck though, sorry :)

  • 5/5 Windows L. 2 years ago on Google
    A neat little Hesburger where can buy some tasty fast foods :)

  • 4/5 Edvinas R. 1 year ago on Google
    Fast food chain, you know what you get and for good price. The simple cheeseburger for example for me is better than McDonald's because it has mayonnaise not just ketchup

  • 1/5 Ernestas K. 6 months ago on Google • 7 reviews
    Very cold place, the AC is blasting too much

  • 5/5 Edvin D. 4 years ago on Google
    (Translated by Google) Neat delicious. Uncomfortable access (Original) Tvarkinga skanu. Nepatogus privažiavimas

  • 5/5 Marcos V. 3 years ago on Google
    Great place!! Good food for cheap prices, when you have the app become even more better

  • 1/5 Justas K. 3 years ago on Google
    (Translated by Google) Slow, very slow service :) (Original) Lėtas, labai lėtas aptarnavimas :)

  • 5/5 Jurgita J. 3 years ago on Google
    (Translated by Google) Everything is fine. Delicious food. There were a lot of people waiting a long time (Original) Viskas gerai. Skanus maistas. Buvo labai daug žmonių ilgai laukėm

  • 4/5 MrGrompok 3 years ago on Google
    Nothing too special, just your average fast food joint although has pretty nice breakfast offers.

  • 4/5 Hour S. 3 years ago on Google
    (Translated by Google) Pog champ (Original) Pog champ

  • 5/5 Tomas G. 3 years ago on Google
    (Translated by Google) Convenient and delicious quite fast service (Original) Patogu ir skanu gan greitas aptarnavimas

  • 5/5 Marina M. 3 years ago on Google
    👍👍👍..

  • 5/5 Povilas L. 4 years ago on Google
    Small and neat Hesburger

  • 3/5 Vainius D. 3 years ago on Google
    (Translated by Google) As a fast food restaurant, it really took a long time for our order to be accepted on the drive (Original) Kaip greito maisto restorane, tai tikrai ilgai laukėme, kol mūsų užsakymas buvo priimtas drive

  • 1/5 Gintautas M. 3 years ago on Google
    (Translated by Google) The approach is tragic. When you approach and order at the booking terminal, immediately turn 90 degrees onto the narrow road. You need to either give it back or climb on the curb. Whoever designed it a real peckel should have at his expense all this corrected. If a bigger machine and little skill is better not drive there (Original) Privažiavimas tragiškas. Prie užsakymo terminalo privažiavus ir užsakius iškart posūkis 90 laipsnių į siaurą keliuką. Reikia arba atgal padavinėt, arba ant bordiuro lipt. Kas tai suprojektavo tikras peckelis, turėtų but jo sąskaita visa tai ištaisyta. Jei didesnė mašina ir mažoka įgūdžių geriau ten nevaziuokit

  • 4/5 Mantas B. 4 years ago on Google
    (Translated by Google) The newest Hess of Vilnius. Neat and beautiful, but not with parking (Original) Naujausias Vilniaus hesas. Tvarkinga ir gražu, bet su parkingu ne kas

  • 2/5 Kęstutis K. 3 years ago on Google
    (Translated by Google) The only one that doesn't have that. I didn't go to him, but he's the closest :) (Original) Vienintelis kuriame tai to tai ano neturi. Neičiau į jį, bet jis arčiausias :)

  • 4/5 Tomas K. 3 years ago on Google
    (Translated by Google) The awkward exit towards the acre, to drive and turn around the hillside of the hill takes a good 7 min. (Original) Nepatogus išvažiavimas link akros, davaziuoti ir apsisukti kalvaros sankrizoj užima geruoju 7 min.

  • 1/5 Egidijus R. 3 years ago on Google
    (Translated by Google) The food is good. But the drive option is tragic. Couldn’t a wider road be made when exiting? I do not recommend going there because it is inconvenient to leave, who has such a status angle? And to break the rims! (Original) Maistas geras. Bet drive opcija tragiška. Ar nebuvo galima padaryti platesnio kelio išvažiuojant? Nerekomenduoju ten važiuoti, nes išvažiuoti nepatogu, kam toks status kampas? O tam, kad ratlankius nudaužyti!

  • 1/5 Algirdas Z. 3 years ago on Google
    (Translated by Google) I ordered a couple of rolls. I was down for fifteen minutes even though there were no people. None of the two machines in front of me were serviced. And the people inside were not served either. I turned around and left without receiving my order. :) (Original) Uzisakiau pora surainiu. Prastovejau penkiolika minuciu, nors zmoniu nebuvo. Ne viena is dvieju esanciu masinu manes priekyje nebuvo aptarnauta. Ir viduje zmones taipat nebuvo aptarnauta. Apsisukau ir isvazevau nesulaukes savo uzsakymo. :)

  • 5/5 Pavelas M. 3 years ago on Google
    (Translated by Google) Served quickly. (Original) Aptarnavo greitai.

  • 5/5 Agness A. 3 years ago on Google
    (Translated by Google) I really enjoyed the service, the food was the same as in other Hesburgers (Original) Labai patiko aptarnavimas, maistas toks pats kaip ir kitose Hesburger🥰

  • 4/5 Šarunas 3 years ago on Google
    Convenient place when without car.

  • 5/5 Noel M. 3 years ago on Google
    Very good

  • 5/5 noel m. 3 years ago on Google
    Brilliant and not expensive

  • 5/5 Šarūnas 3 years ago on Google
    (Translated by Google) Good and prompt service (Original) Geras ir greitas aptarnavimas

  • 5/5 Malin O. 3 years ago on Google
    (Translated by Google) Fast and tasty, very welcoming (Original) Быстро и вкусно, очень приветливые

  • 5/5 Mantas x. 3 years ago on Google
    (Translated by Google) No queues (Original) Nėra eiles

  • 2/5 Andrej K. 3 years ago on Google
    (Translated by Google) Case service .... (Original) Lietas aptarnavimas....

  • 5/5 Максим �. 3 years ago on Google
    (Translated by Google) Very convenient at home (Original) Очень удобно у дома


Call +370 695 13219 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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