Was calling in a order for my job. It was a rather large order around $100 or so. Would have ordered online but our boss was paying with cash. Nobody ever answered the phone so we went with Jersey Mike's instead

Hadn't been to any Mr. Hero in awhile. I'm talking a long time. Years! Based on local reviews I gave this one a shot. Very clean. Staff wearing masks and seem to get along great. Was very patient as I had to give the unfamiliar to me menu a once over since it had been awhile. Got me in and out and food tasted somewhat as I remember from decades ago (portions have shrunk from what I remember Mr. Hero to be but thats to be expected). Would definitely come back to this location!

A little pricey for fast food. But what isn’t pricey these days. Atleast you can count on the food always being Fresh 👍🏼

Yes as I remember from years ago great roman burger..

Food was good. Customer service wasn’t. As I tried to place my order, an associate though it’s was smart to vacuum while I was talking. Kinda rude. But I hope that’s not the standard here

Super friendly food super good I love is place

They are advertising a new and improved buttery cheesesteak sandwich. I didn't find it to be a significant difference from the old original. Look for their promotions, which may not be on their website menu. Two smaller sandwiches are currently priced at less than the larger single one and together have more food.

Visited the Richmond Heights Mr. Hero location on a Monday evening, and I just had to leave a review to say the two guys behind the counter were really working their butts off. Even with the endless online orders streaming in and a sudden rush of people in the door, they maintained their composure and professionalism, while delivering timely/accurate/tasty orders. They deserve a raise. Or at least some help and a stiff drink.