1/5 Laura A. 1 year ago on Google
If
I
could
give
a
Zero
rating
I
would.
I've
ordered
there
3
times.
With
my
first
order,
my
sandwich
was
made
incorrectly.
The
second
time
I
ordered
3
bowls
of
soup
and
received
only
1.
I
reviewed
Potbelly
on
the
food
delivery
website
and
later
that
evening,
I
got
an
email
from
Potbelly
asking
that
if
there
is
a
problem
with
my
order,
to
contact
the
store
manager.
I
thought
maybe
my
review
was
written
in
haste
and
I
wanted
to
give
them
another
chance
since
the
one
bowl
of
soup
I
did
get
was
pretty
good.
I
ordered
again
the
next
day
to
include
3
bowls
of
Broccoli
soup
and
1
cup
of
Chicken
pot
pie.
When
my
order
arrived,
I
had
3
bowls
of
Chicken
pot
pie
and
the
1cup
I
did
order.
How
can
the
employees
look
at
my
order
and
give
me
3
bowls
of
soup
that
weren't
even
in
my
order?
I
contacted
Potbelly
where
the
manager
on
that
night
was
apologetic
and
told
me
to
order
1
cup
of
soup
the
next
day,
cancel
the
order,
call
the
store
and
talk
to
the
Manager
on
that
night
and
they
would
send
me
the
6
bowls
of
soup
I
hadn't
received
in
my
last
2
orders.
I
had
not
received
a
correct
order
all
3
times
and
at
this
point
I
didn't
want
anymore
to
do
with
this
place.
It's
not
rocket
science.
It
merely
requires
an
employee
looking
at
an
order
and
placing
those
items
in
a
bag.
There's
no
cooking
involved.
Simple
right?
Not
for
this
Potbelly
location.
I'm
done
and
I'm
out
$70.
In
the
words
of
the
person
from
Potbelly
who
sent
me
an
email
after
the
2nd
messed
up
order,
I
send
"Peace,
light
and
love."
Clearly,
the
manager
needs
it
more
than
I.
I
will
stick
with
that
other
National
soup
and
sandwich
chain
who
in
ALL
my
orders,
NEVER
messed
up
an
order,
packaged
it
perfectly,
I
received
it
hot
and
ALWAYS
delicious.
Potbelly
just
has
way
too
many
problems.
1 person found this review helpful 👍
