Jakob who is the manager at this location has always been so kind. I live in Arlington Virginia but will only come to that location to seek out any help. It started with one ring and now to along with earrings in across. I am that annoying customer who accidentally came in before close and then had 1 million questions to learn about diamonds. He took his time with me as if it was the middle of the day. And there was no cell to be made given I came in to have my ring size. The time before that, I had came in to purchase a gift for my mother and ironically I just found out that her cancer had most likely returned. Upon walking in and being someone who never cries I found myself helpless with a few tears swollen in my eyes trying to act as though everything was fine. One of the ladies on staff stopped and took a genuine interest in my feelings without pushing me to speak. This was not her responsibility but rather confirmation of her great character Their jewelry is detailed and customizable. What you get from them you will not find in retail locations. And for something that is costly and timeless for life to have it specifically only on your hand she never be seen with anyone else holding amplifies the purpose of that purchase. This team is great I appreciate them and I will be a lifelong customer I am 35 years old just learning about diamonds.

American Jewelry is fantastic! I ordered a pair of earnings for a gift and wound up not happy with them (my fault, not theirs). I shipped them back to exchange for a different pair. Emily made this transaction so easy, and was incredibly helpful! I highly recommend them. Being in the service industry I sincerely appreciate the patience and willingness to help regardless of the amount of money being spent. I will definitely shop with them in the future. Thank you again!

Sailor and the entire team made for an outstanding experience. A review of numerous pieces of jewelry was conducted to evaluate for repair, health and updates. It was amazing to see Sailor at work and his “guesses” as to the material used in them were on the money. When I needed 3 pairs of earrings completed ahead of schedule, not only was my need accommodated but somehow they finished the whole job and I picked up all 8! This is a jewelers you can come to and rest assured your treasures are being cared for with skill, knowledge, passion and integrity. Recommend 100%!

My ring is like NEW! Went to American jewelry and they did an amazing job rebuilding the prongs and setting the stone. All was polished and gleaming have not seen my ring look this good since I received!

Jacob at American Jewelry helped me design the ring of my dreams! He was absolutely fantastic to work with. The entire staff there is welcoming and makes you feel comfortable throughout the whole process. The best jewelry store we have ever purchased from!

Jacob was very helpful, knowledgeable and pleasant. He patiently helped me design exactly what I was looking for. Really liked the hometown feel of the store. Highly recommend American Jewelry in Mount Juliet TN!

I took my sterling silver watch to American Jewelry Company in Brentwood, to have a new clasp put on it. I'm so happy that I did. The jeweler, Sailor, worked patiently with the clasp to get it to fit just right, and did it cheerfully! All of the employees were super friendly. I'm a happy customer! I highly recommend American Jewelry Company!

Always such a wonderful experience every time I go in! Everyone who works here is so kind and makes sure you feel welcome and really gives you all their undivided attention. I love all my items I’ve purchased and been gifted from them!

We went to our friend Braylan Hammer at this store. She was so helpful and kind. Everyone we talked to was great and the jeweler was so knowledgeable. He came out to talk to us about customizing my ring and walked us through the process. We are so excited to continue purchasing from them for all our jewelry! We had a terrible experience with a jewelry store in the Opry Mills Mall and ended up returning my engagement ring, so we were absolutely thrilled to work with such a great company. Braylan worked with us to find options like my previous ring and new options she thought I would like. We were able to find the perfect diamond and band within our budget thanks to her help.

From out of town. My watch stopped.. needed a battery. These nice folks had me back on my way in 5 minutes. Had a friendly chat while I waited. Fine experience. (Noted some really beautiful jewelry on display... if I were in the market, great place to shop).

When my father law left us some antique jewelry for my daughters I knew that I couldnt just trust anyone with them. I made him a promise before he died that his granddaughters would have those pieces remade for them. They turned a solid gold key chain from the 1960s into a beautiful bracelet and necklace bar set. They're now working on remaking my engagement ring for our 23rd anniversary. Update: my ring is beyond my dreams. They took an old heirloom ring and my 23 year old engagement ring and made it into a dream.

This is my original wedding band from 1973. I only wore it for seven years, years plus kids equal a ring that didn't fit anymore. We took the ring to American Jewelry and Wow! They enlarged the ring 2 full sizes. They did an outstanding job!! You cannot see that they did anything to the ring but it fits now! The ring looks brand new. Fantastic workmanship!!!!

We have purchased a custom necklace with my wedding anniversary, my engagement ring & wedding band and now just ordered a custom name necklace with my son’s name. The quality of the pieces is amazing! They are all beautiful! Also, we love the staff! They are all so friendly & helpful.

These were some of the nicest people I’ve met since moving to Brentwood. They did the work I needed done on a ring at no charge. And there was no high pressure to sell me anything. I will definitely go back!!

Needed something special for a little girl who survive multiple surgeries for medical problems The gold cross they found for mer was perfect. Such beautiful wrapping. They were joyous about her survival and made my gift very special. Just what I needed

Phenomenal service! My very old and well-loved silver tea strainer had snapped its handle off yesterday and they fixed it while I was waiting!! I was expecting to leave it and come back in a week or so. It's all shiny and brand new again!! So HAPPY!! 💃

Erica helped us today at the Brentwood location, and she was so kind and efficient! She offered to clean my rings while we waited. We will definitely be back!

Can’t say enough good things! The setting of my engagement ring was a little complex and they were able to put together a custom build for a band that I couldn’t be more excited about! They truly made my vision come to life. Their attention to detail is 10/10! Highly recommend.

We love shopping at American Jewelry's Co. They have a large selection, and everyone is so friendly and helpful. They let us look and are never pushy. Erica helped us this time. She showed us everything we asked to see, and didn’t mind when I wanted to see something again. Even as she checked us out, I changed my mind, and Erica was so patient and friendly. We’ll be back.

Kindest people! Another jeweler told me I would have to send my ring in for repair and they couldn’t get me in for months and I walked into American Jewelry and they repaired it on the spot. Anytime I want jewelry I know where I’m going. Thank you!

We were warmly greeted by Erica Camille. We told her what we were looking for. She immediately began to find a specific watch. She showed us a variety of them. We made our decision and Erica Camille took efficient care to finalize our purchase. We were very satisfied with everything about this purchase.

I can’t say enough good things about American Jewelry - Brentwood! Emily and Dustin made our experience buying my engagement ring and wedding band easy and effortless. They were so kind, helpful, and accommodating. They even had different center stones delivered to the store so I could see which one looked best in the setting and fit our budget. They truly made our experience wonderful. We will definitely be shopping with them again!

American Jewelry's customer service is far beyond other jewelry stores in the area. They are friendly, low pressure, and trustworthy. My custom ring is absolutely beautiful! They are simply the best!

Sailor & his team have always gone above and beyond for me. I highly recommend this place for their beautiful selection, one of a kind custom pieces and incredible customer service

I love shopping at American Jewelry in Mt. Juliet. They have quality items and good prices. They carry a good selection of various items. The service is always wonderful, helpful and knowledgeable. They are kind and patient. I have shopped with them since they were in the small block building they started in. I have not shopped at any other jewelry store as I always find what I want here at American Jewelry. The young man who helped me today did an excellent job.

I went to American Jewelry based on the recommendations of several neighbors. I could not be more pleased. I had three rings that needed resizing. They helped me quickly, the work was done rapidly, and my rings came back looking like new. They also have a great selection of jewelry. They are very customer service oriented and they have fair prices. I highly recommend them.

I now have 6 pieces by American Jewelry! I have nothing but great things to say about them! They’re always willing to help and find the perfect jewelry for you! They also brought one of my grandmas old pendants back to life! I was blown away from what they created! Love love love this business. You won’t be disappointed! ⭐️⭐️⭐️⭐️⭐️

Going to American Jewelry is like coming home to family. Everyone there is truly wonderful! They are absolutely professional with a loving family like atmosphere. Their workmanship and quality is top-notch custom work is one of their specialties! I have had several pieces made by American Jewelry and I have been absolutely delighted with the outcome! Just recently had a ring sized for my daughters graduation coming up and they did a fantastic job and I got it back looking better than it ever has before. I would highly recommend this company for any of your jewelry needs.

100% recommend American Jewelry. Extremely pleased with the ring they designed. They redesigned my original engagement ring. The ring turned out to be everything I wanted and more. From start to finish, we had a wonderful experience. They have been in the business for many years and are extremely knowledgeable, reasonably priced, and a pleasure to work with!

Had an excellent experience here! I had lost a chip in my engagement ring and American Jewelry was quick to help me. I was so thrilled when I picked it up, it looked absolutely stunning! The price, service and turnaround time for repair was excellent. Will definitely be back.

American Jewelry has become a place I am fond of for many reasons. One example is the sincerity of the people that work there. There is a feeling of family and comfort as you shop around. Likewise, no one is ever pushy or tries to steer you away from what you are looking for. I also like the customization piece of it. Jewelry is something that is usually intimate and meant to last a lifetime. Sailor makes this a reality during consults by bringing ideas to life and leaving you wondering what the next venture will entail. While there are other jewelry stores in the area, I can’t think of a better place with better values than American Jewelry. Thank you for all you do!

American Jewelry was referred to us by a jewelry designer. My daughter and I brought many pieces to be repaired or resized. They are very knowledgeable and they do quality work with a quick turnaround.

The staff (Gigi) provided exceptional service and attention that made me feel like they really heard what I was looking for. After purchasing wedding rings last year from them with personalized service I have returned for additional jewelry. They are great to work with in every way and I highly recommend them!

Amazing place and amazing employees. I went to have some of my possessions appraised as well as choose an engagement ring. I wasn’t pushed to the most expensive products like most other places which I deeply respect. Taylor really went above and beyond for me. She helped me in every way and gave me her honest opinion on each ring I asked about. I won’t choose another jewelry shop from here on out. Thank you Taylor for making myself and my wife super happy, hassle free

I don’t know where to start with American Jewelry Company. This place is fantastic! Emily and her team went far above and beyond to help us design a custom ring in time for our celebration. Not only did Emily & her team take great care of us, they made the whole process a wonderful experience. Don’t bother going anywhere else, this is the go to spot for all of your jewelry needs in central TN

Thank you to the wonderful people who worked with me in designing a beautiful, one-of-a-kind custom wedding ring. From start to finsh everything was handled professionally, the communication was excellent, and all the work took place in-house. I am a very happy customer and I will look to American Jewelry Co. first for all my jewelry needs and wishes.

Sailor described the diamond cuts in my heirloom 1940’s wedding band from my mother-in-law. Then he replaced the small missing diamond and reset a new one in its place. All this was done at a reasonable cost and in about ten minutes after dropping it off. Great customer service! The young sales lady helping me was very helpful and attentive, too. I enjoy my time at American Jewelry!

These guys are the real deal! Making dreams come to life and truly have the best customer service ever! I reached out to them after many friends highly recommended them. They made my fiancés ring idea become reality and the final product was beyond our expectations! She ended up getting my ring from there as well and it’s great. Sailer and Taylor are both incredible to work with. Please go here and let them create your perfect piece!

I had the best experience at American Jewelry Co.. They were so easy to work with and very knowledgeable. They were patient as I changed my mind multiple times about what I wanted. They are now the only jewelers I will go to.

Purchased a beautiful brown leather band for my Kronaby watch. Shipping was super fast! And it arrived with no issues. Customer service was top notch! Dustin answered all my questions before I purchased it and even sent me a picture of the band out of the box to see. Over and beyond is an understatement at American Jewelry. Thanks guys 😀💪🏽