1/5 Reina W. 4 months ago on Google • 45 reviews
We
entered
the
cafe
space
between
1-
1:20pm
on
a
Friday
afternoon
(February
2,
2024)
It
was
not
busy
at
all.
I
was
the
only
person
at
the
counter.
While
the
barista
did
something
over
by
the
espresso
machine
and
didn’t
even
acknowledge
me,
I
waited
a
good
2
minutes.
Then
she
looked
up,
made
eye
contact
and
apparently
uninterested
in
taking
my
order
continued
to
“do”
whatever
she
was
doing,
without
verbally
acknowledging
or
signing
any
indication
that
she
would
attend
to
me
at
any
point.
I
found
that
incredibly
rude
and
unwelcoming.
For
whoever
the
manager
or
owner
of
this
place
is,
you
should
realize
that
in
this
small
space
of
Union
Market,
there
are
MANY
choices
for
quality
coffee
offerings.
I
happen
to
be
a
coffee
aficionado,
as
I
have
worked
several
years
for
a
boutique
coffee
roaster
out
west
and
attended
several
weekly
cuppings.
I
have
my
favorite
shops,
but
am
always
interested
in
finding
the
one
place
that
might
turn
out
to
be
the
diamond
in
the
rough,
who
actually
focuses
on
the
coffee
roasting
process
AND
exquisite
preparation
in
a
continual
quest
for
the
perfect
cup.
I
am
at
UM
at
least
once
a
week-
I
guess
I
will
never
know
if
that
happens
to
be
your
establishment
because,
based
on
your
lack
of
customer
service,
I
won’t
return.
Please
accept
this
feedback;
it
is
after
all
called
the
hospitality
industry
for
a
reason.