1/5 S K. 8 months ago on Google
Pullman
Zamzam
Hotel
was
probably
my
worst
hotel
experiment
ever,
I
would
give
it
zero
stars
if
I
could
but
I'm
thankful
that
I
had
a
bed
to
sleep
in
and
food
to
eat.
The
main
problems
so
far
are
the
following:
a
slow
receptionist,
terrible
room,
confusing
elevators
and
bad
customer
service
at
the
breakfast
buffet.
The
receptionist
when
we
walked
in
was
often
distracted
and
was
perplexingly
slow.
He
took
an
unusual
amount
of
time
staring
at
our
papers
(though
I
am
not
exactly
sure
he
was
looking
at
ours).
He
also
turned
away
from
us
to
fully
help
another
customer
check-in
in
the
middle
of
us
checking
in.
When
we
got
to
our
room,
however,
was
when
the
real
horrors
began
to
unfold.
Our
room
stank
of
heavy
body
oder
that
clung
to
the
fabric
relentlessly
no
matter
how
many
deodorizers
we
used,
the
smell
was
in
the
bedsheets
and
somehow
even
the
wooden
tables
and
chairs.
It
is
as
if
this
room
was
never
cleaned
or
wiped
down.
Moreover,
while
we
were
promised
a
view
that
framed
the
Haram
what
we
actually
were
facing
was
the
construction
of
it,
so
it's
fair
to
say
we
kept
our
blinds
closed.
It
was
also
a
struggle
to
find
places
to
charge
our
phones
without
some
sort
of
powder
adapter.
The
bedside
table
as
well
had
sticky
handles.
The
bathroom,
however,
was
the
real
war
zone.
Dust
covered
each
and
every
surface,
there
was
a
small
hole
in
the
ceiling
that
was
both
unsafe
and
provided
peeping
toms
the
chance
to
abuse
it
if
they
ever
found
it,
and
there
were
black
dots
on
the
shower
curtains
that
resembled
mold.
The
soaps
felt
oddly
coarse
and
unpleasant
and
they
did
not
foam,
room
service
was
not
as
frequent
as
we
would
have
hoped
either.
Not
to
mention
the
room
felt
like
time
stopped
somewhere
in
the
1970's
and
not
in
the
pleasant
way.
Another
complaint
we
have
is
that
the
hallways
smell
of
"old
grandma",
I
cannot
find
a
more
accurate
description
unfortunately.
There
is
also
the
matter
of
the
elevators.
They
are
confusing.
There
are
two
sections
at
the
reception
that
split
the
first
chunk
of
floors
and
the
second.
There
are
also
three
types
of
elevators,
ones
that
take
you
to
the
shops,
ones
that
take
you
to
your
breakfast
and
mosques
and
ones
that
take
you
somewhere
else.
Its
confusing
and
specially
for
the
elderly,
I
wish
there
were
at
least
signs
or
maps
explaining
which
elevators
where
for
what.
Mostly
what
I've
gathered
was
due
to
trial
and
error
and
guessing.
Lastly
the
Yasmin
and
Zahra
breakfast
buffets
were
the
home
of
the
rudest
staff
I
have
encountered.
I
can't
tell
if
they
are
simply
incompetent
or
astoundingly
rude.
At
one
point,
I
laid
there
at
the
table
and
stared
in
pure
shock
as
the
staff
member
who
my
elderly
mother
(who
was
not
at
the
table)
was
calling
out
to
for
help
as
she
was
putting
food
on
her
plate
looked
back
at
her
then
went
back
to
facing
forward
and
walked
away
at
a
quicker
pace
than
she
could
match.
When
cleaning
the
tables
this
staff
almost
made
it
a
point
to
create
more
noise
by
clanging
and
banging
each
utensil
and
plate.
It
was
honestly
a
headache-inducing
and
embarrassing
experience.
This
was
not
worth
paying
for
breakfast
as
the
food
was
mediocre
and
underwhelming
at
best.
We
havent
checked
out
yet
but
we
do
not
plan
on
ever
coming
back
or
setting
foot
in
this
hotel.
Personally
I
would
have
left
earlier
but
we
already
paid
for
the
room.
*edit:
im
currently
trying
to
post
the
pictures
but
its
proving
to
be
a
bit
challenging
due
to
WiFi.
Which,
another
thing,
why
is
it
that
we
can't
really
log
into
the
WiFi??
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