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  • 4/5 John D. 1 year ago on Google
    Lovely place with a nice staff. I was greeted by a kind gentleman at the door and I was offered water, coffee while I was waiting to check in. The front desk staff was friendly and check in was very fast. The room was clean and comfortable. My only issue was the noise during the day which echoed all the way to my room. I had some drinks at the restaurant which was nice but the service was not that good. I had to flag down a server to get a drink. The hotel is located in a nice area. I felt very safe walking around at night.
    1 person found this review helpful 👍

  • 5/5 Anaika S. 1 year ago on Google
    We stayed for a week, it was clean and very comfy beds. The Breakfast was good and room service was also amazing. We recommend this hotel 110% whenever in Medellin, it would be Sheraton great place and location.

  • 4/5 Nikos K. 1 year ago on Google
    Helpful people at reception and good breakfast. 2 shopping malls in walking distance and great food at Andres Carnes . Perfect location.

  • 5/5 Lavina J. 2 years ago on Google
    Stayed here for 4 nights. It’s about a 20 min walk or a really short taxi ride from the very nice El Poblado neighborhood. It is attached to a mall and right next to a supermarket. The Wi-Fi worked for 2 days of video calls I had, and breakfast was really good (especially the omelette/eggs station)! The only room had everything you need and ample bathroom amenities provided. I would definitely stay again.

  • 5/5 Darshan S. 1 year ago on Google
    Stayed here for two night while visiting Medellin and loved the stay. The breakfast was amazing and had a wide variety of local food along with the breakfast essentials. The room was great and clean. The location is amazing with the mall right there and the metro station at a 29 min walk. This has to be the best 4 points I have stayed at and the room we got had an amazing view of the city. I would definitely stay here if I visit Medellin again.

  • 5/5 Vaibhav M. 1 year ago on Google
    I love the view from room specially 7th floor and above.. Location is nice near to Santafe shopping mall and other big supermarket. Good 👍

  • 4/5 Jose Alberto S. 1 year ago on Google
    It Is nice hotel. It is not new. The staff is very friendly. I enjoyed my stay. The breakfast is good, but not spectacular. The Turkish bath is good. There is not bathrobe.

  • 4/5 Lewis C. 1 year ago on Google
    The hotel is in a fabulous location next to Oveido Mall, with special access to the mall. The check-in process with Alejandro was lovely. We even got upgraded to a larger end room with a couch. The tv channels are great and the property has a small pool. We also found breakfast to be tasty. Our only suggestion is continued updated to the property. The hotel itself is dated. The elevators also close on you too quickly and are a bit slow.

  • 5/5 Jeffy 1 year ago on Google
    As a regular Marriott customer who just reached Platinum status I would say this is a large dated hotel right next to the Oviedo shopping center. The highlights include a direct connection to the mall, jacuzzi with limited hours and an outdoor pool. The breakfast buffet was included for my stay and it came with a wide variety of dishes. The front desk is also very diligent on checking the ID of everyone who enters the hotel. The elevators can be a bit slow during peak hours

  • 2/5 Brian M. 1 year ago on Google
    The hotel was clean and the breakfast included was decent, but air conditioning in our room would not go below 25 degrees C and the water temperature was either too hot or too cold (could not get it to be in between).

  • 5/5 Caroline G. 1 year ago on Google
    The rooms are very clean, excellent 👌 service, and very friendly, good location close to 2 malls, restaurants, shops, and bars, highly recommended 😀 👌 👍🏾 😉

  • 5/5 Ed B. 1 year ago on Google
    Very friendly staff. They went above and beyond to accommodate us. Best complementary breakfast as well.

  • 5/5 Victor A. 11 months ago on Google
    Great place to stay very convenient to shopping malls and restaurants.

  • 5/5 adi k. 9 months ago on Google
    My first time visiting Columbia was amazing. The staff at the hotel were wonderful and kind. The servers that remembered how I like my coffee as I zombie walked into the restaurant, the front desk staff that I asked five million questions of, and security that helped me find my phone that I left in a taxi 🤦 Thank you!!

  • 4/5 Christopher M. 9 months ago on Google
    Location is perfect. You're connected to a mall and a supermarket (expensive supermarket) Tons of restaurants nearby and also a second mall 5 mins away by foot. The hotel does need an upgrade especially in the rooms. They feel old and half the things in the bathroom were broken.

  • 5/5 Jennifer S. 4 months ago on Google
    Clean, great location but o asked for Mountain View and they ignored my request.

  • 5/5 J H. 4 months ago on Google
    Good service and very convenient, just next to the Oviedo mall with express access

  • 5/5 Ximena T. 2 years ago on Google
    Awesome attention and customer service, amazing food

  • 3/5 R J. 1 year ago on Google
    Very old building in need of maintenance. Only a couple Of old pieces of equipment in the gym. Comfortable beds, nice views and conveniently located. Ok for a very short stay.

  • 5/5 Yam B. 1 year ago on Google
    Hotel Four Points Sheraton Medellín is a great place to stay in Medellín. Location is wonderful. It's located next to the mall and near to bars and restaurants. The staff is friendly and helpful. Breakfast is fresh and delicious. I would definitely like to stay in this hotel again.

  • 5/5 Alvaro M. G. 2 years ago on Google
    My favorite hotel in Medellin. Great location, close to several malls and restaurants, you even have your own entrance to one of them. The staff is always friendly, they treat me as family. Breakfast is great and the restaurant very good. The rooms are fine and the gym its ok. It has a small pool that is a plus.

  • 5/5 Julian P. 1 year ago on Google
    My wife and I chose this hotel months in advance, recommended by a relative that lives in Bogotá. We stayed three nights and had an excellent experience. The hospitality was beyond expectations, Humberto and Felipe at the front desk were very helpful, knowledgeable and polite. Breakfast was included and the waitstaff was extremely helpful and the food very delicious. On our last day after going different places around town (great location by the way), my wife and I were ready for a relaxing afternoon, stopped by the spa and were hoping they had availability for a couples massage. We lucked out and within an hour they were able to accommodate us. This massage was the most relaxing experience we have had, we usually go to different spa's when traveling but this relaxation treatment was beyond good. It exceeded all expectations, Viviana and Milena were phenomenal. If you are going to Medellín do not hesitate staying at this hotel.

  • 5/5 Ruben F. 1 year ago on Google
    Awesome hotel in an awesome location in Medellin! My wife loved the fact that with just crossing a gate, we had access to the mall! Close to many nice shops and restaurants. Hotel service was absolutely superb. Wonderful people all over the place! They greet you by your name!!! I intend to come back!!! Thanks everyone!!!

  • 5/5 Rian W. 2 years ago on Google
    My go to hotel in Medellin. The service is great. The location is convenient. The breakfasts is okay. The pool is nice. The only shortfall in the gym...if you want to call it that.

  • 5/5 Seung Ryoul Y. 2 years ago on Google
    Always best and people treat you like family

  • 5/5 Richard J. 2 years ago on Google
    What a wonderful hotel! The staff are absolutely focused on giving us the very best experience for our wedding. From the front desk to the restaurant and spa, everyone has been wonderful. I highly recommend for anyone wanting a great experience that will surpass expectations to choose this hotel!

  • 4/5 Dave C. 2 years ago on Google
    Excellent location, since it's attached to the Oviedo mall, which makes it extremely convenient and safe to stroll out to grab water, snacks, or explore the food court. Hatoviejo, the restaurant the concierge recommended, was excellent for Colombian food (ask for the hot sauce). Hotel wifi was better than most hotels I've stayed in in Colombia, though I didn't get the premium wifi or any other platinum elite status benefits (no welcome points, no upgrade, no mention of status whatsoever). As with most Marriott properties these days, status is essentially a waste of money and effort, but the hotel itself is definitely worth staying at again.

  • 5/5 asif b. 2 years ago on Google
    The hotel is on point for its Category. The staff on the other hand go above and beyond! I had a super week long stay. Breakfast was great and the staff serving breakfast were extremely attentive. I would highly recommend. Can’t forget the location which is awesome too, since it connects to a lovely mall (Oviedo)with great places to shop, eat and / or grab a coffee.

  • 2/5 A Y. 2 years ago on Google
    The location and direct access to the mall next door is what makes it attractive. The rooms are super super dated, the chairs are very dirty and the noise isolation for the main wooden doors feel like you have the door open, you can hear everything. This hotel feels more like a GHL than a Marriott hotel. If you are trying to get a hold of the hotel prior to arrival via email, good luck with finding an email, there's only a phone number to call. Also it seems like they are deciding what reviews to publish on the Marriott site as you can see they only have about 40 reviews there, and aren't updated, that's seems odd. I'd recommend staying in the other Marriott Hotel. The only thing that I think was borderline acceptable was the breakfast.

  • 5/5 Michael O. 2 years ago on Google
    Mr. Daniel Martin is an excellent Front Desk Manager. He is always positive and eager to serve your needs as you would expect from a 5-star hotel. My stay was exceptional and will be back soon. If you're traveling to Medellin in the future, without question, this is where you want to stay. You walk from the hotel to the mall in less than 30 seconds. You're gonna love their service, food and nightlife in the area. I would highly recommend adding the Four Points Sheraton when traveling to Medellin. Lastly, this message is to his Supervisor, Mr. Raphael Herrera, who I must congratulate for making the best hiring decision of his career when Four Points Sheraton hired Mr. Daniel Martin. I Give the Four Points Sheraton 5-stars!!!! I will see you again, soon, my friend, blessings to you and your family!

  • 4/5 Lin M. 2 years ago on Google
    a great affordable hotel: clean rooms; directly connected to a mall (can easily buy stuff in a supermarket or grab something to eat in the restaurants); breakfast is also decent considering its price tag. the only thing I would complain about is its wifi- the wifi signal is really weak and unstable (at 3rd floor at least). the hotel is not very new but at this price tag it is not a bad hotel at all.

  • 1/5 CK N. 2 years ago on Google
    Terrible check in. Guy kept talking on the phone and wasn’t pleasant. He wasn’t rude but not what an ambassador elite is used to. Regardless of status or if this stay was made on Expedia every guest should be treated with courtesy and have their needs addressed. My questions were not fully answered about entering my Bonvoy number and he said he would confirm but that should have been handled right away instead of taking three or four calls while checking me in and not offering any type of welcome tone or conversation. Wouldn’t stay here again and I am ambassador elite level. Please beware.

  • 4/5 Saji M. 2 years ago on Google
    Central location, secure parking modern facilities and quality guest services.


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