Featured Reviews


Frequently mentioned in reviews: hotel (16) staff (14) room (10) nice (7) breakfast (7) good (6)
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  • 5/5 Michal F. 5 years ago on Google
    I had the pleasure to stay in the suite with balcony on top floor. The room was beautiful, clean and spacious. The bathroom had big shower with hot water at any hours of the day. The view was nice and location of hotel is great too. There are many restaurants in walking distance, ATM just few minutes away. Breakfast was rich with fresh fruits, eggs and typical collection of bread, ham and cheese with arepa and other typical foods of Colombia. The staff was incredible helpful and patient with me. I will be back for sure. Internet is quick, which is always important.
    1 person found this review helpful 👍

  • 4/5 Carlos Rodriguez L. 4 years ago on Google
    Nice, adorable hotel with one of tge best staff and customer service ive experienced!
    1 person found this review helpful 👍

  • 1/5 Delante S. 4 months ago on Google
    Most Disturbing Experience in Colombia. I would never think a hospitality business Hotel Hotel Egina Medellin would host my worst experience ever. I walked over to the hotel to visit my brother to provide him with some water and support as he was recovering from a medical condition. When I arrived at the hotel and I tried to explain to them the situation. They proceeded to enforce a two-guest policy stating I was unable to go upstairs to simply check on him for 5 minutes. The situation escalated as security and the staff forcibly try to remove me from the hotel and call the police. I understand business policy and rules and I respect them, but this is a matter of moral and life policy. A manager should have the ability to display a moment of empathy and provide a solution as a hospitality business where your customers should be supplied with the best experience. Yet, I was met with force, harsh words and the worst experience in my 4 years visiting Colombia. Colombia has introduced me to some of the nicest most heart felt people in the world but the management and staff working that night was an outlier to the public. I would never recommend any of my fellow travelers from around the world to stay at this hotel. In Laureles area of Medellin they have plenty of other option to offer.
    1 person found this review helpful 👍

  • 1/5 v v. 4 months ago on Google
    A Nightmare Stay: Hidden Fees, Assault, and Awful Service My recent 9-day stay at this hotel was a total nightmare. Despite prepaying through Expedia, they slapped me with a shocking $100 check-in fee upon arrival, never mentioned during booking. I had booked a room for two, including breakfast, though I was alone. This became crucial when a medical emergency led me to call my two brothers. Shockingly, the hotel staff initially denied them entry, citing a two-person limit, despite booking their most expensive room. It took a heated argument to get them in. During checkout, they insisted I owed an extra $50 for my "two guests." I explained I had booked for two but only I stayed, and there was a medical emergency. I asked them to provide written policies for these extra charges and they couldn’t. When I refused to pay, Heidi, a staff member, called the manager, Juan Tores. He aggressively rushed out to my Uber, tried to force open the car doors, and even grabbed my arm, trying to pull me back in. When I recorded this on my phone for evidence, he tried to snatch it away. All this, after paying over $1,000 for my stay. Lastly, the hotel's wifi continually cuts out and a shower leak causes bathroom flooding. I strongly advise against staying here. It's not just about hidden fees or poor service; it's about unethical practices, scams, and, in my case, physical assault when I refused to be a victim. Your safety and peace of mind are worth more than the risk of staying here.
    1 person found this review helpful 👍

  • 3/5 Ing. Francisco M. 3 months ago on Google New
    The hotel is on a noisy zone. There are many bares, discotecas and the music is too loudly. If you want to rest, it is impossible, the stores open until 4 am ! it was too stressful
    1 person found this review helpful 👍

  • 1/5 drew 6 months ago on Google
    I got there and they would not let me stay in my reserved hotel because my passport was not on me. I showed them pictures of my passport with all the information on it and they still would not let me in. They said I would not be charged, but then, 3 weeks later, I got a charge on my credit card from hotel egina. Worst receptionist and booking experience.
    1 person found this review helpful 👍

  • 2/5 Allen R. 2 years ago on Google
    Got the suite and it was nothing like the pictures. Almost a normal room

  • 5/5 Mira F. 4 years ago on Google
    Great value for your money! Excellent location! Perfectly clean hotel and very particular and professional room service every day. Fresh breakfast (not big choice but yummy). The staff is very helpful and lovely. Highly recommended if you need a place in Medellin that is affordable and convenient. One disadvantage... bed wasn't comfortable.

  • 2/5 Eric W. 3 years ago on Google
    If you love to sleep on concrete, they have the perfect beds for you here. If you love hearing people scream lyrics to bad songs from bars on the street until 4am every night, say no more they have that too. If you hate having a coffee pot in your room, don't worry. None of the rooms including the suites have one. If you first get to your room and don't have any towels or wash rags. Just call the front desk, they'll send a guy up you will give ONE towel. If you need more simply wait until the next day and ask the maid staff. Want a bad breakfast where most of the food is not available? They got it. If all you're looking for is four walls, a clean room and friendly staff and security. Then this is the place for you.

  • 3/5 Craig G. 4 years ago on Google
    I had a few problems with the AC, and was missing some items from my room. But the staff was very friendly and helpful when they were informed properly. The housekeeping team was very good.

  • 1/5 Wouter V. 5 years ago on Google
    Failed in many aspects. The Bogota beach of this hotel was very good but this one is not worth it's stars and price. Small noisy rooms that are not very clean. And not able to deliver the services they promise. Had to go somewhere myself for my laundry, although the papers in the room say same day service. Front desk is not very friendly and certainly not looking for solutions. To be avoided.

  • 4/5 Tim B. 4 years ago on Google
    Very nice & clean hotel and staff. I do recommend it. The breakfast is ok if you are hungry and I'm an American and I like to use washcloths when I bathe. They do not offer them here. I'm not sure if that is a Colombian thing or not. But once again I do highly recomnend the hotel.

  • 2/5 Jesse R. 1 year ago on Google
    Hotel nice in a good area everything is near by but the noise at night from the nearby clubs and the chiva with mega loud music passing thru the front of the hotel every hour is unbelievable and in the mornings the cars and dogs barking all morning is crazy I been here 5 days and have not been able to sleep at all. The only good thing is bars and restaurants are nearby besides that you wont be able to sleep they need soundproof windows. The breakfast is not good at all im paying for breakfast and have not been able to eat they don’t have a variety is whatever they serve you that day. They only have eggs, bread and thats it they need to get better breakfast for their guests. Besides that the staff is very nice but seriously the noise is crazyyyy…..

  • 4/5 Robin H. 1 year ago on Google
    Great Staff! Reading/night lights didn't work. Table power socket planned badly. But nice hitel, nice lobby, and again > I loved the staff here!

  • 5/5 Robert K. 1 year ago on Google
    The location is superb, nice restaurants and clubs literally across the street. The staff is very attentive and willing to please. Breakfast could be better, good wifi and excellent A/C


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