Applebee's Grill + Bar image

Applebee's Grill + Bar

Restaurant Cafe Hamburger restaurant Family restaurant American restaurant Diner Bar and grill Steak house Traditional us american restaurant

One of the Most Revieweds in Owatonna


Address

690 W Bridge St, Owatonna, MN 55060

Website

restaurants.applebees.com

Contact

(507) 451-0006

Price rating

$$ $$

Rating on Google Maps

4.10 (1.3K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 AM to 12 AM
  • Monday: 11 AM to 12 AM
  • Tuesday: 11 AM to 12 AM
  • Wednesday: 11 AM to 12 AM
  • Thursday: 11 AM to 12 AM
  • Friday: 11 AM to 1 AM
  • Saturday: 11 AM to 1 AM

Featured Reviews


Frequently mentioned in reviews: good (25) service (23) great (22) staff (20) time (18) waitress (15) ordered (14) friendly (13) minutes (12) delicious (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jimmy G. 3 years ago on Google
    Terrible. Host sat us on sticky dirty table. The waitress came 20 minutes later and when we asked her to clean the table, she said that it’s already been clean and doesn’t need to be cleaned again. Then we asked for cocktails that we had last time. She said NO we don’t serve those or can NOT make it due to lack of mint.She didn’t even try asking the bartender if it can be made. Very rude and she made no eye contact or change the dead tone in her voice. Bad service. Horrible experience, we left and went to Toreys instead. Which was an awesome time and the food was delicious.
    2 people found this review helpful 👍

  • 5/5 Will R. 3 years ago on Google
    Another Applebee's, another tasty time and enjoyable staff. Everyone respected the safety precautions, gave us plenty of personal time and didn't bother us too much. But also check up on us to make sure we didn't feel forgotten. Would recommend this location to anyone 😁
    2 people found this review helpful 👍

  • 2/5 Corrine D. 5 months ago on Google
    Wait time and the servers experience is always amazing! But the food quality has gone down a lot. Used to be the place to go but the food not so much. Why would this be served.. rather pathetic. Barley any sauce, noodles were rubber and a couple were hard, the food was cold. Do better. Service is really going down hill then what it used to be. It’s not genuine anymore.
    1 person found this review helpful 👍

  • 4/5 Leanne D. 5 months ago on Google
    We were seated quickly and received our menus and drinks fairly quickly as well. The host said he would be back with crayons for our kids menu but there was a large group and after that he forgot so we asked the waitress for some crayons. No big deal, it was a fairly busy night. I ordered the sirloin, medium rare. It took a while to come out but we didn’t mind since they were busy. However, my steak was more medium-well/well done. Overall the service was nice, the staff were all friendly and the atmosphere was probably better than most Applebees in the area.
    1 person found this review helpful 👍

  • 5/5 Iliana P. 1 year ago on Google
    Customer service was great and the drinks were delicious.
    1 person found this review helpful 👍

  • 5/5 Shane B. 2 years ago on Google
    Stopped here for dinner and ordered the double crunchy wings with Asian sauce! It was so good. The house salad is delicious too. The waitress was very polite and checked on me several times. They have excellent food and service.
    1 person found this review helpful 👍

  • 5/5 Deb V. 3 years ago on Google
    The staff was great, very accommodating, friendly. Had a great time getting together with Family. Great spot to meet.

  • 1/5 Lisa G. 1 year ago on Google
    The Service was slow. Others food came out B4 ours for people that were seated after us. I told my boyfriend that our food best be HOT! He took his first bite of garlic mashed potatoes. COLD! My chicken breast was "crunchy in the middle due to frost. Oh!!! But Eddie the G.M. Happily gave us a paper discreetly for 2 Free meals for our next visit.

  • 2/5 Sauron681 1 year ago on Google
    Normally is adequate.. however this is 2 times in a row now I have waited over 20 mins past pickup time for order. This time though, no one ever came out, so I ended up going inside, asked for my order by name, to I believe a manager, ( blue shirt) he directed me to an associate whom gave me my order that was well at room temp and not another word was said so I went on my way. I would have rather put all this into the survey email, but the only comment section was what did they do to resolve the issue, so was nothing. Which leads me to believe that no one reads them anyways. Maybe I should have said something while I was there but was picking up order on way home from work and was to indifferent feeling about the whole ordeal. Other than that it was the typical food and the order was correct per usual.

  • 4/5 Charlie B. 1 year ago on Google
    It was a friendly enough atmosphere but they didn't have allot of food that was on the menu. Margaritas were not perfect either. My prime rib dip was amazing! Probably go back to this particular one.

  • 5/5 Elizabeth G. 1 year ago on Google
    Updated review - staff has changed quite a bit and our server was so kind & friendly on 6/28 around 8ish! I wish I could remember her name to give her a shout out. Good was hot, fresh, and delicious. Highly recommend trying them out again if it's been a long time since you've went.

  • 3/5 kelly f. 1 year ago on Google
    We were seated right away as they weren't very busy. With 7 to 9 wait staff standing around you would think we would get fast service. It took over 10 minutes before waitress came over. No mention of the margarita. Therefore should have received free app. We ordered before several other tables and we didn't get our food before them. Waitress was slow on getting back. Won't come back

  • 5/5 Lorina O. 3 years ago on Google
    I had a good experience here, food was great and we had excellent service. The restaurant was very clean. staff was organized and welcoming

  • 3/5 Fantasia T. 1 year ago on Google
    It was just ok. The pickup process was smooth, but the food was nothing to write home about. The pasta needed more sauce. Mozzerella sticks were soggy and flavorless. There was nothing exciting or very memorable- but there's not a lot of family restaurant options in this town, so it is what it is.

  • 5/5 Cynthia M. 3 years ago on Google
    Great meal and our server/waiter was terrific!

  • 5/5 Hannah H. 3 years ago on Google
    Always great staff. They're super friendly and the food is delicious. They did mess up my steak doneness but they were very nice about and recooked one for me. Always an amazing place to go.

  • 2/5 As L. 3 years ago on Google
    They seriously need to fix the website. Online ordering never works and we always end up calling (even after trying different browsers and devices). Not this location’s fault, just disappointing that a restaurant chain as large as Applebee’s can’t get a simple website to work.

  • 5/5 Charles B. 3 years ago on Google
    Service & food was outstanding

  • 5/5 Troy A. 3 years ago on Google
    Very good

  • 1/5 Dan D. 2 years ago on Google
    We have eaten at Applebees,s before and enjoyed it in our home town. This one was very different. We had a birthday dinner for 8 with our daughter and her family. First of all we gave our server a break by not challenging her on your policy of a free appetizer if she did not ask about a gift card. After we finished our meal we left our leftover food in 3 full containers. We called 6 minutes later only to find out that they were thrown out. Can’t believe it. 6 minutes. Will never be back or recommend this restaurant to anyone ever. I hope someone reads this. P.S. my daughter was a manager for Applebees for 17 years and never had anything like this happen to her

  • 1/5 Danielle R. 1 year ago on Google
    Our waitress was friendly enough but the food took forever and was not good. It’s pretty bad when they can’t even make decent French fries. The “perfect” margarita was ok but they used regular table salt on the rim of the glass and it took 10 minutes to get it and a smoothie after everyone else had their drinks. They forgot to put sauce on the chicken sandwich and neglected to bring extra sauce that was ordered right away even after being reminded. Never going back.

  • 5/5 Wendol R. 3 years ago on Google
    Great food!

  • 5/5 Harleyville French B. 1 year ago on Google
    Just leaving Applebees and I really want to give a shout-out to Owatonna Applebees staff & management! We were a party of 5 plus a baby….ordered our drinks and appetizers and our waitress told me that one of the appetizers I ordered wouldn’t be very good with my sauce of choice so I decided not to get it and another choice was sold out- oh well. The remaining appetizers we ordered were delicious! On to our meal….my daughter ordered their new chicken sandwich, a staff member told her they were out of crispy chicken and would chicken tenders be ok? She agreed and the sandwich was very good! I ordered steak with shrimp and Parmesan- I ordered my steak well done….it came out very red and I asked if they could cook it well please….the waitress took my plate and shortly after a staff member, management I believe came to our table and said they were going to comp everything except drinks because of multiple issues. I was in shock! I wouldn’t have even complained about anything! They immediately remedied what they could when we did have an issue! I thanked them profusely! Way to go Applebees! Our food was delicious as always! We definitely will be back! This was my birthday dinner and I can’t thank them enough!

  • 4/5 Jason J. 1 year ago on Google
    Can't beat the free meal for Veterans day! Updated still rated at 5. Oh, with a free beer too!

  • 5/5 Jennifer H. 10 months ago on Google
    When we stopped here in the late afternoon on a weekday, there was no one at the greeter stand, but a very friendly woman came from behind the bar to help us. She let us know they were short staffed and apologized for the wait. She came back to take our order and pointed out that we could save money by ordering differently. We were so appreciative! She continued to check on us and bring us drink refills. She was very energetic and upbeat. The drinks and food were delicious. You can't beat the perfect margarita!

  • 5/5 Sherie L. 11 months ago on Google
    We went for Mother's Day dinner, and it was wonderful. The menu was smaller than normal but still good. I had a perfect Margareta and chops to start. I shared the chips with my son and granddaughter. My son had the chicken and shrimp, my granddaughter had the steak and fries, and I had the Quesdilla Burger. The food was nice and hot and very tasty. Thank you Applebee's for making my Mother's Day a hit.

  • 5/5 A Secret S. 9 months ago on Google
    It's a nice place that I highly recommend you stop by. The food & drinks are great and the staff were simply amazing. Incredibly friendly, welcoming, etc. Will definitely go there again sometime.

  • 5/5 Corey 1 year ago on Google
    Okay. 2 trips here to account for. 1st trip. Order was incorrect but the staff did outstanding with service and the attempt to correct things. I couldn't be more thankful and I might not have finished my whole meal, but I did pay and make sure to tip. Whoever that waitress/staff member was. You did amazing. 2nd trip. Was a solid area and soft open breathing space without complaints. Food was amazing and I was happy to have been a guest at this establishment once again. Applebee's is a great place whether with friends or just on a date. You have a great choice as long as you are polite and well mannered. The staff deals with enough. Do not stress them more please. P.S. the staff manager and trainer did amazing. The staff are wonderful and I'll be by soon to make sure to reward whoever is my next staff member. Have a wonderful time.

  • 2/5 Mike M. 11 months ago on Google
    Server was good. We have been to multiple Applebees in at least 3 states and food out of the kitchen this place takes the cake on longest food times ever!!!! Over an hour and a half waiting in apps/dinner/dessert with kids this is frustrating. Saying the kitchen had to catch up and they were half or less when sat and never past 3/4 full. What happens when they are packed ?? If you want to come better haven at least an hour or more to kill.

  • 1/5 Kathy M. 10 months ago on Google
    Service is always bad. We have given it a fair chance. Super slow in here but haven’t seen our waitress. Brought or check before we were done eating. Dirty plates on table. Never cleared. Just frustrating. I get it if it is busy but to be this slow and still not have good service. We love Applebees but not the one in Owatonna.

  • 4/5 Margaret W. 4 months ago on Google
    Went there waiting for the next Hockey game for husband's grandson. Nice place to waste the time. Bad Bloody Mary says my husband, but great Margarita says me. Blondi dessert was worth the calories.

  • 3/5 Allison M. 5 months ago on Google
    Since Covid, the food quality has gone downhill. Still good servers even though last time they were very short-staffed in the kitchen. My noodles in my pasta dish were not completely cooked and a chicken dish was awful. Car side to go is expensive and smaller portion sizes. Salads are skimpy for takeout. Some great server ladies who have been there a long time.

  • 2/5 Erica S. 8 months ago on Google
    When my boyfriend and I walked in, we weren't acknowledged, the lady behind the bar looked at us once but it seemed like while she was going back and fourth to a table, she was trying not to look our way again. We waited about 4 minutes before the "hostess" made her way to us, without any sense of urgency, told us we could sit at the bar with full service, I requested that we sit in a booth around the corner, as it was quieter than the rest of the restaurant. She rolled her eyes, said "sure" and proceeded to take her time, grabbing menus and silverware, then took us to the booth. Told us about the drinks they were featuring, mumbled something else, and said our waitress would be with us shortly. After she walked away, I started a timer on my watch just to see how long it would take. 3 minutes and 48 seconds later, our waitress came to get our drink order, we ordered an appetizer, and she walked away. A few minutes later, she came back, I ordered a burger and salad, and my boyfriend ordered a crispy chicken sandwich and fries. Our appetizer came out almost immediately, and it was really good. A few minutes later we got our burgers, when she brought our refills out to us she said she was leaving and wondered if we wanted to cash out with her or transfer us over to a different waitress. My bf gave her his card and we paid. She came back with one box, and I had asked for 2 more, she went to grab those and when she came back for the signed receipt, we couldn't even get a few words in before she dismissed us and walked away. I had the bourbon mushroom and Swiss burger, and there was so much sauce on it that I couldn't even enjoy it or taste the meat in it. My boyfriends fries were definitely not fresh or hot. I understand that when it's time for your shift to be over, you're ready to go home. However, I have been in customer service for many years, and no matter how my day went outside of work, it never affected my job, my customers were always my number one priority, and if we were busy there was always an acknowledgement of them being there and letting them know I would be with them shortly. However, Applebee's at 2pm today was not busy, and there should've been no reason for us to wait as long as we did or be treated like we were. Also, after she "left," we were not approached by another server to see how we were doing or told to have a nice day ehen we were leaving. My boyfriend gave her an 8 dollar tip, which honestly, in my opinion, was entirely too much. I didn't catch the hostess, or waitresses name, or I would've put them in here. We eat here quite frequently, and never usually have a bad experience, but if I have an option for a different person to wait on us next time, I will definitely be asking for them.

  • 5/5 Tara M. 6 months ago on Google
    Tyler was an excellent waiter. Very personable and helpful to us we were passing through on vacation on where a good place to stay. Food was deliver quickly and was good. He made a great Mai Tai drink. Thank you Tyler!

  • 3/5 Keira M. 3 years ago on Google
    "Great place good food pay at your table great service,food came to us fast."

  • 4/5 TM H. 5 years ago on Google
    Was a great day and time. 1pm Friday 4/5/2019. Waitress was great, timely and friendly. Food was a surprise too!! Well done Applebee's!! I had the so you can eat fish and shrimp 🙃😃

  • 3/5 mikebailey316 3 years ago on Google
    My french fries were cold but other than that our waitress was present and we had a nice meal. My wife had gotten one of the specialty drinks the tipsy snowman and thought it was delicious.

  • 3/5 Beth Joy M. 3 years ago on Google
    This location was suffering from lack of workers or general disorganization. Ordered online and given a pick up time HOWEVER we ended up sitting in the parking lot waiting for our food a full 40 minutes longer than promised. I'm blaming it on the MN governor shutting down dine in options across the entire state 👎☹️

  • 2/5 Sara D. 3 years ago on Google
    Waitress was good. The food however... was not great. Had the prime rib sandwich. The "fresh" prime rib was literally leather. I couldn't even bite through it. :( The au jus (French onion soup) was very bland. Ordered the trio dips to start and received mostly tiny broken chips. The waitress did get us more chips when she saw it was mostly crumbs. The queso tasted burnt and the guacamole didn't taste like anything. Salsa was good though.

  • 5/5 ken n. 3 years ago on Google
    Steak and Shrimp special is a great value meal. Excellent service, satisfying vist

  • 5/5 Shelby 3 years ago on Google
    I have always had good experiences with Owatonna Applebee's! The food is always hot and fresh, the staff is usually always friendly and quick to get things done. I would recommend to all!

  • 5/5 Remington S. 3 years ago on Google
    Super service and the food was absolutely delicious!! Kelsey and her co worker were super pleasant and helpful towards some weary travers in a U-Haul 😜

  • 5/5 Teana W. 3 years ago on Google
    So originally there was a mistake with the food I ordered, it happens. I called and was told they'd replace the items and was also offered a dessert, no questions asked no hassle. When I arrived the Manager I believe Daniel, was extremely polite not only did he give me the correct food and the dessert, he also have me a gift certificate. Now it's not about all the free stuff I got but I'm not complaining! Daniel being friendly and offering to fix it right away was great enough. Excellent management that I have yet to encounter at most other restaurants in town.

  • 4/5 Jorge Eliut O. 3 years ago on Google
    (Translated by Google) Good prices good service and tasty (Original) Buenos precios buen servicio y sabroso

  • 5/5 Rob H. 3 years ago on Google
    Great food. Great service

  • 4/5 Chris B. 3 years ago on Google
    Bartender was nice and alert.

  • 5/5 Riley V. 3 years ago on Google
    Always amazing service and great food!

  • 5/5 matt 3 years ago on Google
    Wings baby.

  • 5/5 Bill H. 3 years ago on Google
    Always a good meal! Large menu.

  • 1/5 Martin D. 3 years ago on Google
    Chicken and broccoli pasta, absolutely flavorless. The server was nice.

  • 5/5 Alexandra D. 3 years ago on Google
    Always a great place to get some drinks and food! Kelsey was amazing were so happy for yall to be up and running again! Stay strong Applebee's team!

  • 3/5 Sienna B. 3 years ago on Google
    Place is clean,service is good, staff is friendly & food is good!

  • 5/5 Chrissy Von I. 3 years ago on Google
    Very friendly service and the food was excellent.

  • 5/5 Debra D. 3 years ago on Google
    Really good food and service.

  • 5/5 Jeremy S. 3 years ago on Google
    Tried the prime rib French dipper and it was delicious

  • 2/5 Katie J. 3 years ago on Google
    We waited over 40 minutes for entrees we saw other people get in 10 minutes

  • 2/5 Georgina P. 3 years ago on Google
    FOOD WAS SO GOOD BUT THE AMBIANCE IS NOT RELAXING!

  • 5/5 Bill S. 3 years ago on Google
    Friendly staff, great service. Pleasant overall experience

  • 4/5 Lily G. 3 years ago on Google
    excellent food and service! highly recommend!

  • 4/5 Eleanor B. 3 years ago on Google
    great place to chill, highly recommend!

  • 5/5 Andrea J. 3 years ago on Google
    Colleen is the best waitress ever. Good service, good food, good company.

  • 5/5 Melissa T. 3 years ago on Google
    Fantastic!

  • 5/5 Willass M. 3 years ago on Google
    Awesome service! Alexis was very nice and quick. Very eccentric and she makes a good face for the restaurant!

  • 5/5 Henry H. 3 years ago on Google
    Food was great and so was the atmosphere!!

  • 5/5 Douglas I. 3 years ago on Google
    Awesome

  • 5/5 Tasha S. 3 years ago on Google
    Nice place


Call (507) 451-0006 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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