Didn't visit the hotels but was amazed by the beauty of this building. The govt really knows how to inspire the visitors! There must be some high level quantities in the hotels as well as the quality. Will surely take a look inside on my next visit insha'Allah❤️

My God I really want to set foot again there for the big pilgrimage. I hope that I and all the people I love can easily and soon again be able to visit the holy shop of Mecca & Medina and other places in Saudi Arabia. Amen

Excellent place you can found all your needs hypermarket and shops contained watchers, clothes, Shoes, restaurants with many cuisines with affordable price located in P3 and P4.. .also it had multiple hotels the best are raffles hotel and after that Fairmont it’s recommended to stay in these hotels in Abraj Al-Bait Towers, however there are many five Stars hotels but they are dated, need to be renovated.

It’s a awesome place for Muslim majority and Haji all over the world. This place is well decorated, very neat and clean, security is high. Zamzam water is everywhere in a water jar and serving with disposable plastic glass. Man and women are respectfully treated. Security, Watchman, cleaners are very helpful. If any Muslim wants to get mental satisfaction and keep their heart in peace please come to the great place. Allah will help you definitely with fill your heart with joy and happiness.

If I say about this hotel that it is the best hotel in the world, there is no doubt about it. Every customer who comes here take care of very well❤️❤️❤️👍🕋

The museum, inaugurated in May 2019, spans four floors, each dedicated to a specific theme. The first floor showcases the Makkah tower's design and production, while the second floor presents ancient time measurement methods. On the third floor, the use of celestial bodies for organizing life is explained, and the fourth floor details space and planets. Additionally, a balcony provides a panoramic view of the Grand Mosque.

We Stayed at Swiss Al Maqam. It is a wonderful place with Great People and Exceptional Service. I commend the Management for Excellence in Hospitality. I would like to Thank all the Staff at Swiss Al Maqam in General and a Gentleman with The Name Abdullah at the Reception he is true example of Excellence in Hospitality. Thank you Abdullah and thank you Swiss Al Maqam for having People like Abdullah. ⭐⭐⭐⭐⭐⭐⭐

The Clock Tower in Mecca is impressive with its tall structure and cool design. The big clock faces are neat. It's a famous part of the city. Sometimes it's busy around there, and not all areas are easy for everyone to get to. I'd give it a 4 out of 5 for looking cool, but it might be a bit tricky for some people to enjoy fully.

Awesome location, just a feet away from Haram. Excellent 5* hotels with lots of shops to buy clothes, gifts, jewelry, souvenirs etc, and has 2 big supermarkets and big food cout with plenty of space to sit.

"The reception and reception manager should undergo training courses to deal with guests in a manner that reflects customer expectations of having reserved a five-star hotel. The amount paid is for a five-star service, but the surprise is that the experienced staff belongs to a motel, not a five-star hotel. My elderly parent and I, tired from the airport, were shocked when, coming from Canada, I spoke to the duty manager, asking if there was a problem preventing them from smiling. However, nothing changed. I even took our bags to the room myself, and no one informed us about the breakfast buffet location. Even when I complained to the duty manager, the response was indifferent. As a Level 7 Google Guide and Genius 2 on Booking, based on my extensive travel experiences worldwide, this is the worst experience. I'll wait to see if my impression of the hotel's service is accurate or just an isolated incident that doesn't reflect the hotel's customer service policies. I hope a real customer service manager contacts me, and I'll adjust my comment after communicating with one of the managers genuinely concerned about the hotel's reputation

The Clock Tower, prominently known as the Abraj Al Bait Towers, stands as an iconic and imposing structure in the heart of Mecca, Saudi Arabia. Rising high above the skyline, the tower complex is not only a symbol of modernity but also a practical and symbolic addition to the holy city. The Clock Tower is part of the Abraj Al Bait Towers, a multifunctional complex that includes hotels, shopping malls, and prayer areas. At its zenith, the clock faces are among the largest in the world, displaying intricate Islamic patterns and calligraphy. The clock tower is particularly renowned for its significance during the annual Hajj pilgrimage, guiding worshippers with the precise timing of prayer rituals. While some appreciate the modern architectural marvel, others debate its impact on the historic skyline of Mecca. The tower's luxurious accommodations and amenities cater to a diverse range of visitors, but opinions on the blend of tradition and modernity it represents vary. Whether viewed as a technological feat, a symbol of progress, or a controversial addition to the holy city, the Clock Tower remains an integral part of Mecca's evolving landscape, reflecting the complex interplay between tradition, modernization, and the spiritual significance of the region.

The holy mosque is perfect please you ever visit in your life and the holy water Zamzm the best water ever you drink

Saudi Arabia,[c] officially the Kingdom of Saudi Arabia (KSA),[d] is a country on the Arabian Peninsula in Western Asia. It has a land area of about 2,150,000 km2 (830,000 sq mi), making it the fifth-largest country in Asia, the second-largest in the Arab world, and the largest in Western Asia. It is bordered by the Red Sea to the west; Jordan, Iraq, and Kuwait to the north; the Persian Gulf, Qatar and the United Arab Emirates to the east; Oman to the southeast; and Yemen to the south. Bahrain is an island country off the east coast. The Gulf of Aqaba in the northwest separates Saudi Arabia from Egypt. Saudi Arabia is the only country with a coastline along both the Red Sea and the Persian Gulf, and most of its terrain consists of arid desert, lowland, steppe, and mountains. Its capital and largest city is Riyadh. The country is home to Mecca and Medina, the two holiest cities in Islam.

Too overrated. Full of people. Won't find a table during lunch or dinner time. Lifts will be over flowing with people. Wouldn't recommend it. Shopping is nice though but so is in many other malls

The room was just okay.We asked for an extra chair, but they never provided one.The bathroom shower was positioned in such a way that every time you took a shower,the bathroom flooded.The water didn't drain out properly.Bed sheets had holes in them.Location was excellent.

The Clock Tower complex in Makkah seamlessly combines architectural splendor, convenience, and luxury. Hosting a myriad of shops and restaurants, it's a bustling hub within proximity to the holy sites. The diverse array of shops offers everything from traditional souvenirs to modern amenities, catering to every visitor's needs. The restaurants provide a culinary journey, blending local flavors and international cuisines. Complemented by opulent 5-star hotels, the complex caters to discerning guests seeking unparalleled comfort and service. While some appreciate the convenience, others feel it disrupts the spiritual ambiance. Nevertheless, it stands as a testament to modernity in this sacred city.

Visited the mall area of the towers. Doesn't seem like there's any activity going on in the mall. Only place that is crowded is the food court. Other than that, most of the shops sell items which you can get at cheaper stalls near safwah towers. Not worth spending the extra money there

Every thing is at higher price in mall shops. Cleanliness is good. Lifts to upper stories are tube lifts which gives beautiful view of shopping center shops.

Insanely huge hotel with a huge service has good amounts of privacy. You have every restaurant you want to eat in. Also the view is beautiful. I don't know anybody who said this socks. People here didn't even exit the clocktowers because of their obsession with it. And the place is so perfect that it feels like you live in a castle with everything you desired, needed, and wanted. This is the best hotel I have been in and will be the best forever if your in Mecca i recommend this hotel.

Stayed in Abraj Pullman for 20 days. Abraj Mall, cafe’s, food courts, sephora..they got everything covered. Alhamdulillah. Thank you to Saudi Govt & for building this place. It helps a lot of people while visiting Masjidil Haram.

The clock towers is a complex of seven skyscraper hotels in Mecca, Saudi Arabia. It is the world's second most expensive building. Lots of shops to buy clothes, gifts,jewellery, souvenirs etc. It also has food court with plenty of space to sit.

(Translated by Google) Al-Bayt Tower, Mecca, Saudi Arabia   Al-Bayt Tower Towers is a collection of seven large buildings located on the site of the Ottoman fortress of Ajd, which lived in the seventeenth century. With a height of 601 meters, this hotel is the tallest tower in Saudi Arabia, and the largest building in the world in terms of volume (with an area of ​​1,500,000 square meters). These towers are part of Abdul Aziz's government reward project to improve the city and the city's pilgrims. (Original) ابراج البیت، مکه، عربستان صعودی   برجهای ابراج البیت مجموعه ای از هفت ساختمان بزرگ است که در محل قلعه عجد عثمانی قرار گرفته که در قرن هفدهم می زیسته است.  این هتل با ۶۰۱ متر ارتفاع، بلندترین برج عربستان سعودی، و از نظر حجم (با ۱۵۰۰۰۰۰ مترمربع مساحت) بزرگترین ساختمان جهان است. این برج ها بخشی از پروژه پاداش دولت عبدالعزیز در جهت ارتقاء فضای شهر و زائران شهر به شمار می رود.

Masjid nabvi an Last Friday I visited good arrangement for visitors must wear mask for safety

Excellent place for fortunate shoppers, Good place to eat also .. almost the same thing (Rice, curry and KFC style chicken) unfortunately if you need to go to the bathroom you will be discusted... even the toilet for disabled People is very durty and on top of that you have a step to access it, so once inside, you are stuck

The Abraj Al-Bait أبراج البيت, : ʾAbrāǧ al-Bayt "Towers of the House") is a government owened  complex of seven skycraper hotels in MeccaSaudi Arabia. These towers are a part of the king Abdulaziz Endowment project that aims to modernize the city in catering to its pilgrims. The central hotel tower, the Makkah Clock Royal Tower, is the fourth-tallest building and sixth-tallest freeleeding structure in the world. clock tower contains the clock tower Museum  that occupies the top four floors of the tower.

The Mecca Clock Tower is a truly impressive sight. Its towering height seems to touch the sky, and its architecture is a feat of engineering. Unfortunately, I didn't get to stay long due to my short time in the area, but I was blown away by its location - so close to the Kaaba. If you're looking for a place to stay near this holy site, you can't beat the convenience of the Mecca Clock Tower.

A very nice place to stay with family, staff is extremely cooperative, the location is great, they have separate entrance from the mall so it is hassle free. Their breakfast is the BEST ever!! Never had such wide variety of breakfast and such taste ever in another hotel. Great variety, taste and overall exceptional!! Loved it!!

Excellent shopping mall and hotel. We needed some last minute items before checking into our hotel and were able to find them easily right there in the shopping mall. The food courts in the towers were good, if a bit crowded and messy. It is better to go to the food courts in the main tower. They are nicer, cleaner and not as busy.

Hotel extremely close to Haram. However, hotel needs renovation. Housekeeping will also need more trainings to avoid trashing clients belonging in the name of trash. Above all, proximity to mosque n shops is the greatest experience.

Stayed in the next building. Safwah towers. Excellent place to stay. Everything close by. All amenities from.shops to food halls. Especially loved that the Kabaa was just a stones throw away. Would definitely stay there again.

have been to many 5stars but it was a different experience. Straight 5star out of bag. Living sooo close to Baitul haram felt overwhelming with joy. Best ever experience in my life. Thank you so much for the services. 10/10 in all in all.

The magnitude and magnificence of this building is amazing. Shop till you drop! The engineering achievement leaves one awe of this iconic building. Must visit this place once in your life.

(Translated by Google) Classy (Original) انيق

An immense feeling when I first saw this tower from far. A divine experience. May Allah bless us all.

(Translated by Google) Very beautiful (Original) جميل جدا

Great hotel with a beautiful view. Location is convenient for accessing the Haram. Very clean and organized. The staff are especially kind and helpful.

Made us wait for 4 hours to get our 5 presidential suites. Stove in the room is not working. No specific number to reach for housekeeping. Breakfast was blekh as no organisation or presentation. Rooms are not maintained. Ac remote is not working.

No words can describe the sheer size and beauty of this building. In short you need to see it to believe it...

Very bad service for karachi from jeddah. Seems like sitting on a bus. No tv. Seats broken. Staff non cooperative

We stayed 10 days at Swiss Maqam Hotel. Nice place. Close to Masjid al-Haram & Shopping center...

Amazing elegant service with closet premium location and view!! Probably one of the best world wide hospitality practice, special thanks to Mr. Mahmoud and all his team for extended support, highly recommended!!! , could not be better if you are planning for a perfect trip ! ... Thank you

Great place and the view on Alkabaa is amazing will up lift your spirit. The only down side is the parking which you need to pay 250 sr for one day separate from the room charge.

What a wonderful hospitality. Lovely staff very friendly. Amazing breakfast the rooms are great. I took 3 rooms and I can give 5 stars for everything also the driver for the airport .

I stayed in the clock towers for 2 nights. I got the Kaaba view room, and I can't explain the view in words. Besides the view room was super comfy beds were nice, other amenities were perfect and the bathroom was superb. Service is extraordinary 👌.

Super One of the best place to roam specially if you are with kids. Food courts are really big and with reasonable prices as compared to other outlets in suburbs. The staff response mostly is rude and not helping. Needs to improve upon the attitude of staff towards visitors.

My stay at the Fairmont Hotel in Mecca was truly wonderful. The rooms were incredibly spacious, and the multiple food courts offered a wide variety of delicious options. The customer service was exceptional, and the proximity to the Clock Tower and Haram made it extremely convenient. The hotel even had a mosque nearby for easy access to prayer. It was a one-stop destination for all my needs, with shops for essentials, barbershops, and laundry services. I couldn’t have asked for a better experience.

The whole area is the most holy Muslim place in the world. The tower is considered part of the Haram. So you could easily do all of the your prayers in the Haram or at least follow the Imam while praying out side.

I stayed in Movenpick and had worst experience. Bathroom water doesnt drain out due to opposite slope in the floor and remains accumulated while taking bath. Complained but hotel management did not change room. Pathetic and poor response. Wasted my money.

I can say I like it. 5 star hotel, spaces room but with no view. Short walking distance to masjidil haram. The room is not that great. Furniture is outdated. However the location is great.

The manager Ibrahim at Clock Tower Fairmont is the nicest and most caring person we had met during our stay at Fairmont. He cares for everyone as family and made sure our stay was the most comfortable and convenient as possible! We really enjoyed our time at Fairmont because of him! Our thanks to Ibrahim for everything!!!

Really blessed to visit here on every tour

Very huge building where is a 5 star hotel with a great review

average but when its comes to management i appreciate them ..

This is very nice place near Haram Mosque

Rooms should be better than the way it is now 🙂

Good and Clean but door and window don't isolate noice coming from outside

Due to covid 19 less products are displayed.

What a shining giant clock!

Most of the restaurants and shops are closed due to covid. Cleanliness in the restaurants level are not great

Good place for shopping and dine in foods

سكنت في فندق موفنبيك هاجر اعجبني لكن يعيبه ان الدرايش وصخه مسويه غبش بالرؤيه ميب اول مره اسكن فيه ولازالت وصخه تحرمك الرؤيه الصافيه وللاسف اني اخذت هالمره مطله وتحسفت من وصاخة الدريشه ابد موب صافيه وش فايدة الاطلاله؟؟ والباقي كل شي زين مريح نظيف خدمتهم حلوه

(Translated by Google) Good day (Original) يوم جميل

Watching Kaaba from the hotel 🏨 it's like dream comes true

(Translated by Google) Apex in dealing (Original) قمة في التعامل

(Translated by Google) Gorgeous (Original) رائع

حلو المكان بس بعد كورنا أغلب المطاعم مقفله

يكفيه شرف انه بقرب أكرم بيت

(Translated by Google) Excellent (Original) ممتاز

(Translated by Google) Enjoyable shopping (Original) تسوق ممتع

(Translated by Google) Superlative (Original) فخامة

سكني تجاري كل ماتحتاجه

اللهم بارك في بيتك الحرام

(Translated by Google) spirituality (Original) روحانية

❤️🕋

(Translated by Google) It offers all amenities for rest and relaxation and directly overlooks the Grand Mosque in Mecca Lounges, restaurants and shops are available (Original) يتوفر كل إمكانيات الراحة والاستجمام وتطل مباشرة على الحرم المكي ويتوفر صالات ومطاعم ومحلات تجارية

Next to Haram.big food court

(Translated by Google) Beautiful and excellent (Original) جميل و ممتاز

(Translated by Google) God have mercy on tired Bo (Original) الله يرحم بو متعب

(Translated by Google) O Allah, bless and grant blessings to our master Muhammad as much as you love him. (Original) اللهم صل وسلم وبارك على سيدنا محمد بقدر حبك فيه..

(Translated by Google) Distinguished and organized (Original) مميز ومنظم

(Translated by Google) Most of the shops own Bungalows and Baraman. Saudi products are not available (Original) اغلب المحلات اصحابها بنغالة وبرماوية .المنتجات السعودية غير متوفرة

(Translated by Google) Very poor hygiene and maintenance for the mall (Original) النظافة سيئة جدا والصيانة للمركز التجاري

(Translated by Google) luxurious (Original) فخم

(Translated by Google) God cherishes the state and preserves its rulers (Original) الله يعز الدوله ويحفظ حكامها

(Translated by Google) Distinguished and elegant home towers (Original) ابراج البيت المتميزه والراقيه

Most restaurants are closed theses days

(Translated by Google) Very good (Original) Sangat bagus

(Translated by Google) The tower is one of the most important landmarks of Makkah (Original) البرج من اهم معالم مكة المكرمة

(Translated by Google) Chew (Original) Машааллах

Disgusting innovation of consumerism and shopping malls around the most holy place

(Translated by Google) Hadi atmosphere especially these days (Original) جو هادي خاصة في هذه الايام

(Translated by Google) Subhan Allah (Original) SubhanAllah

(Translated by Google) They are luxurious and comfortable, their breakfast is delicious, their service is excellent, and the most important thing is that it is inside the campus (Original) فخم ومريح وفطورهم لذيذ وخدمتهم ممتازة واهم شي انه داخل الحرم

(Translated by Google) Sweet, but unfortunately there are many open restaurants (Original) حلوة ولكن مافيها مطاعم مفتوحة كتير للاسف

(Translated by Google) لابأس به (Original) لابأس به

الحمد الله after long time! The crowd and shining of HARAM PAK came back

Memorable place May Allah Almighty give this place to every Muslim No words I have to say great day

Eager to see always .Makkah tower blessed tower in the world .

Masha Allah tabarakAllah nice place over the world

Amazing Experience, you can buy each and everything what you want, Jewelry's, Dresses, Perfume, Islamic things, must visit this tower

Unwanted tension from security from clock tower which is affecting the sales of commercial floors.suerly safwa tower is far better then clock tower in terms of cheap and best food and friendly security ....

A great new hotel right in front of Haram. Clean and beautiful hotel. Great hospitality and great breakfast.

Nowadays in Mecca Sharif there r millions of pilgrims from all corners of the World, I am performing Umrah after 4 years (2018) ,I observed lots of wonderful changes enumerated as follows. 1.Happy to c Saudi women and girls taking active part from Immigration officers to controlling and assisting hajis to streamline the movement to and fro from Haram,at telecom shops and kiosk dealing with confidence. 2 I found lot of Pilgrims from Tajikistan and Kazakhstan this time. 3. Traffic control in Mecca city very nice 4 Food although a bit expensive but available in very clean and hygienic atmosphere, overall the surroundings of Haram Sharif spic and span 5. Near the bus stand at Ajyad, saw a depot where chilled water was constantly distributed to all and sundry without any cost. May Allah SWT accept our Ibadah, Ameen

That's a royal clock tower Mecca everybody have to visit this place for enjoying the beautiful and decorated shops of different kind of stuff

Poor poor service I’m here right now with family I booked my package & for the 2nd day in a row they can’t sort the breakfasts out. I’ve come with kids & an elderly. Manager at Restaurant does not understand now I’m heading to the reception having pretty much missed breakfast 9.55am so another missed & hungry

Its very expensive these days. Young couples who can walk 400 - 500 meters can get much cheaper hotels around. But highly recommended for people with young children and elderly.

Excellent amenities and convenient time for manage everything.

Superb place to come when you are in Mecca. This place with its giant clock on top of tower trully is a magnificent sight to see. The tower lies right in front of the holy Masjidil Haram. A great place to come for you doing Haji and Umroh as well. Inside the tower, there are several luxurious hotels, mall, and praying room that is following the praying in Masjidil Haram.

Ground Floor : Few shops for take away food . Barbour shops for haircut after Umra. Level P3 /P4 : Big food court. From ground till P4 , you will also find shops etc.

1- getting to the reception was very challenging, if there were enough sign boards it could have solved the problem 2- the iftar and suhoor was really 👌 3- the flush button of wc was broken The stay was fine but it wasn't worth of 4000AED for a night

Great experience with good religious vibes. Need to add a little bit suggestion which is: 1. Please prepare qr code for scanning rating purpose. 2. Add more signange for direction since the hotel route is quite complex. Staff Janghir Alam, Sinar Alfat was a good and helping staff. Room number 21915.

Clock tower is a really nice place for everyone to commune together. This could be to go to the mall right nearby or to stay in the hotel, people there are really nice and it looks amazing from far away I mean come on look at that. This isn't something you see every day. It looks so beautiful from close and from a far. Be careful of some of the people in the mall though they over charge you if you speak English, if you speak Arabic/Urdu you have a better chance of getting something much cheaper

We visited the mall for suhoor after performing our umrah. And I love the place such a fancy place with so many food and other outlets. There are alot of options for food, beverages etc. We had fast food from lounge 99. The taste was good and service was quick.

I just love clock tower because of its location. This is the best location for pilgrimage for hajj and umrah. Clock tower accommodate multiple hotels, shops, restaurants etc. Loved it every single times!

The tower is HUGE.The mall is nice, it is about 7 to 6 floors, includes restaurants/Mobile shops/perfume and clothes shops/hypermarkets, (everything that you could need there), and there is more than one hotel in the tower, the ones I visited were nice, no complains at all, to sum up, it's a really nice place, and would recommend to rent a room there or rent from the towers next to it.

My experience with the Clock Tower was........ well, average. It checks all the boxes of quite literally every luxury hotel/restaurant. Great rooms, great location, great service, and most importantly, high expenses. I did not really find anything special (comparing it to something like Dubai where one can find something unique). Since its entrance in from within the Holy Mosque, the majority are tourists and not the natives. There is an abundance in Pakistani/Indian food, Chinese food, and western fast food like KFC and McDonald's. The cleanliness is top notch. This place is family friendly as well. Overall, the experience was, once again, average. The only thing that makes it sort of unique is the view of Kabah from the higher floors.

Worst maintenance. I know that the building was made just 21 years ago but within a short time, it has come to a situation where it must be demolished! Old furniture, old lift system, poor hygiene, really very dirty. No words! The location is the only thing why I'm not mentioning each negativity here but please, remove it. Hotels, restaurants even the mall inside is one star

The hotel is just at the perfect location next to Haram. Quality is top class as well. Worth the money if you want to have the ease of getting into prayer easily in crowed times like Haj

it is truly hard to accept that one can't get a thing which he sees. Yes, I am talking about the tower. You will never be sure to go to the tower as the guards always control your movements like firm animals. You might have to walk one km around the tower before you will discover the entrance. IT IS TRULY INHUMANE

Great hotel. Everything was very clean. The staff was very helpful with everything we needed. It is a 5min walk to the haram (they actually have elevators labeled specifically that take you there) and the hotel is on the 3rd floor or so and everything underneath is shopping for clothes and gifts as well as an entire floor for food and resturants which was incredibly helpful after a long day of doing ummrah. Would definitely book this hotel again

This is by far the best place to stay for Umrah if you want closest access to Haram and shopping and food. There are 3 floors of shopping, hair cutting lowest floor. For those people with issues walking lo g distances this is perfect.

It's not worth the money played for . Very bad suite on the fairment Hotel . Widows are not clean for full kaaba view Suit photos were not clear. Elevators are very, very crowded. Suit 4707, the fridge is not been working for the last 02 months they put me a mini bar !!!! I do not recommend it, unfortunately

I was there in Oct 9-14 with a group for umrah. My guests did not want to leave the hotel😂 The exclusive prayer room at S2 is a big advantage when the Masjid is full. Really appreciated that the toilets and shower were separated and closed spaces. International buffet with fresh products and various dishes

The room service provided by jehangir during my stay in room num 21712 was amazing . He was comendable at his job . Thank you