1/5 DJ M. 2 years ago on Google
Sharing
our
extremely
traumatic
experience
related
to
our
father’s
admission
in
this
so
called
‘multi
specialty’
hospital.
We
are
totally
aware
of
Covid
and
it’s
complications,
but
we
can
NEVER
EVER
ACCEPT
the
medical
negligence
from
the
hospital
and
ABSOLUTELY
REGRET
OUR
DECISION
CHOOSING
THIS
HOSPITAL!
My
dad
tested
positive
for
Covid
on
Jan
21st
and
got
admitted
to
the
hospital
on
same
day
due
to
age
and
risk
factors.
At
the
time
of
admission,
he
had
mildest
symptoms
only.
His
ecg,
X-ray
and
scan
were
all
normal.
His
oxygen
level
was
99.
We
had
already
expressed
our
concerns
and
had
clearly
told
the
medical
team
about
his
previous
history
of
respiratory
issue(asthma
and
cough),
several
times.
However,After
few
days,
my
father
started
to
develop
breathing
issues,
cough
and
his
oxygen
level
started
dropping
off
from
99.
We
were
so
worried
and
informed
this
to
the
staff.
They
said
it’s
totally
fine.
His
oxygen
started
dropping
low,
started
showing
severe
breathing
difficulties
and
the
staff
still
told
that
it’s
totally
fine
and
he
is
stable.(which
is
actually
not!).
ALL
THEY
GAVE
WAS
COUGH
SYRUP
!!
They
kept
on
ignoring
our
concerns.
My
dad
started
complaining
about
chest
burns
and
his
situation
got
worse,
unable
to
get
up
or
even
do
the
basic
tasks
like
going
to
bathroom.
Still
the
staff
didn’t
take
any
seriousness
and
just
gave
gas
medicines.
HIS
OXYGEN
LEVEL
DROPPED
BELOW
78
and
that’s
the
only
time
they
took
things
seriously
and
moved
him
to
ICU.
ALL
THESE
DAYS,
NO
FURTHER
CHECK
UPS
like
ECG,SCAN
WERE
TAKEN,
even
though
he
is
under
risk
and
Covid
can
deteriorate
health
so
fast.
Even
in
ICU,
my
dad
kept
on
complaining
about
chest
pain.They
did
angio
later
and
found
out
that
my
dad
‘SUFFERED
MAJOR
HEART
ATTACK’.
FEW
POINTS
TO
HIGHLIGHT
THAT
SHOWS
THE
LACK
OF
PRO
ACTIVENESS
AND
NEGLIGENCE
OF
THE
COVID
STAFF
:
1)
There
were
always
delays
in
communication
from
the
team
to
us.
When
dad
was
in
ICU,
we
had
to
wait
till
next
day
afternoon
to
get
the
updates.
When
we
call,
most
of
the
time,
there
are
no
response
from
them.
2)
There
is
another
weird
policy/EXCUSE
,
that
since
it’s
Covid
patients
,
ECG,
SCAN
etc
are
done
only
at
late
night
and
patients
had
to
wait
whole
day.
this
causes
delays
in
the
treatment
and
is
extremely
stressful
for
patients
and
families.
MAJOR
FLAWS:
3)
Patients
under
risk
category
are
not
being
given
any
proper
attention
.
4)
When
patient
complain
about
any
issues,
it’s
not
even
being
given
any
seriousness
at
all
by
the
nurses
and
duty
doctors.
Every
thing
is
‘normal’
according
to
them.
5)
An
elderly
patient
whose
situation
worsened
and
could
not
even
get
up
from
bed
was
considered
AS
STABLE
WITHOUT
DOUBLE
CONFIRMING
with
further
MEDICAL
CHECK
UPS
like
ecg,
scan
etc.
I
now
doubt
if
the
duty
doctor
and
nurses
alerted
this
deteriorating
condition
to
senior
doctors.
I
even
doubt
if
he
and
nurses
has
got
a
proper
medical
qualification!
6)
When
a
patient
COMPLAIN
CONTINUOUSLY
about
CHEST
BURNS
and
BREATHING
DIFFICULTIES,UNABLE
to
do
daily
activity,
it
was
disregarded
as
gas
and
gave
gas
tablets.
HOW
On
Earth,
an
efficient
medical
team
do
that?
Why
didn’t
you
guys
even
feel
like
doing
additional
tests
to
double
check?
7)
No
priority
or
criticality
based
on
classification
of
patients
in
COVID
critical
category.
8)
When
a
patient
with
Oxygen
level
from
99
starts
dropping
and
BELOW
90,
how
come
a
Doctor
say
that
ITS
NORMAL??
At
one
point
he
was
not
even
listening
to
our
concerns
and
said
it
is
all
good!
9)
THERE
WERE
CLEARLY
DELAYS
and
medical
lapses
BEFORE
ADMITTING
TO
ICU
after
the
initial
testing.
10)
IF
YOU
CANNOT
GIVE
PROPER
CARE
TO
COVID
patients,
especially
elderly,DONT
take.
You
have
denied
our
opportunities
to
give
my
father
good
care
and
treatment
in
other
hospitals
like
Amritha
that
give
extremely
good
care
for
patients
under
risk
category(
based
on
our
relatives
experience)
My
dad
couldn’t
make
it.
HE
PASSED
AWAY
DUE
to
HEART
Failure
and
other
complications
within
a
week
of
ICU
admission.
WE
ARE
SO
DISAPPOINTED
AND
HEART
BROKEN
THAT
OUR
PAPA
HAD
TO
GO
THROUGH
ALL
THESE
PAIN.
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