4 stars? Maybe a few years ago. The carpet has stains, the armatures in the bathroom are loose. There is a hole from some kind of former mounting in the wall. Long story short, the hotel has a great location, nice staff and cool bar but they stopped renovating the little, annoying damages some months ago - so it seems.

I’ll be staying in this hotel for 6 nights on a business trip. I will have to work from my bedroom for meetings and presentations, but the Wi-Fi connection is bad. I get poor signal and constant breaks. Mentioned this issue in the reception and they mention in some floors Wi-Fi is just like that, the solution is for me to use either the breakfast area or the lobby where the internet is better? Next time I’ll just stay at Novotel or equivalent, that is much more business focused

My recent stay at the Penta Hotel in Leuven was a disappointing experience that didn't justify its hefty price tag of €250 per night. My main gripe revolves around a persistent drainage smell from the bathroom that lingered throughout the day, an issue that seemed to be exacerbated by a bathroom fan that wouldn't stop running. The room's aesthetic was further marred by a stained carpet and a rusty, stained coffee table, both elements that speak of the hotel's general state of disrepair. The lack of a proper wardrobe was frustrating, with only a rail provided for hanging clothes. Requests for an ironing machine turned into an ordeal. Three times I was provided with broken, leaking machines that were frankly unsafe to use. Although staff are generally good but one hotel staff seemed ill-prepared to deal with such basic requests - my colleague had a disagreement with them after they claimed they had run out of ironing machines. The breakfast was decent but far from impressive, certainly not enough to counterbalance the room's shortcomings and justify the hefty price. Two of my colleagues, who were attending the same conference, experienced similar issues, which suggests a systemic problem rather than an isolated incident. Adding to the list of shortcomings, the Hotel provided a single, overly thick pillow for sleeping, which proved uncomfortable and resulted in neck pain. The lack of options or alternatives further underlined the hotel's inability to cater to basic guest comfort and needs. In summary, the Penta Hotel in Leuven, with its neglected state and lacklustre service, failed to meet the most basic expectations for a hotel in its price range. I cannot recommend it and would urge potential visitors to consider other options.

Il simply love the place. The lounge is one of my favorite in Leuven. The staff is great and so here's the vibe. Never spent a night there, so can't really tell what the room are like.

A very central stay with spacious and clean rooms. There’s parking underneath the hotel and a small gym. Everything was clean, the service was good. The only thing that could be improved is the breakfast selection in my opinion.

Super nice hotel in downtown Leuven. Good ambiance in the lounge. Bars, restaurants, musea at walking distance.

Great concept ! Location , room, breakfast, service ... We had a perfect stay

Perfect location in the centre of Leuven, with super friendly, helpful staff on reception. I would highly recommend and will visit again the next time I visit my daughter.

Reasonable price on a very good spot.Just 3 minutes walking from the town center. Very cosy environment and clean rooms! Everything was amazing and easy

Excellent staff. Very helpful with making taxi arrangements and recommendations for good restaurants in the area. Hotel lobby is the best! Really great atmosphere to have a beer in after a long day of work. Breakfast is very good in the mornings. Location is one of the best in all of Leuven. Right in the middle of town nearby some of the best restaurants.

My stay at the Pentahotel Leuven was outstanding. It is in a terrific location central to all the wonderful restaurants and sights in the downtown. The staff were extremely helpful, the room was comfortable, clean and I slept well. I enjoyed the little gym one morning, and found the daily breakfast to be delicious with a large number of fun options and a beautiful presentation. The hotel style was creative, quirky and fun and it felt good to "come home" each evening. I would definitely recommend a stay here.

The Pentahotel in Leuven is centrally located within walking distance to many of the city’s main attractions and university. From the train station it is around a 15 minute walk. We were upgraded from a standard room to one on the top floor that was extremely spacious with a good sized refrigerator (double the size of your typical dorm- or hotel-room fridge). In the room there was also a coffee machine, bathrobe and slippers. Downstairs on the ground floor there’s space to grab a drink, play games and meet others. What’s more there’s a small fitness room. The team working reception were extremely helpful and friendly. Also the buffet breakfast covers the basics with breads & pastries, cereals, cheese, fruits and a coffee machine. All in all a very pleasant stay! Tip: bring your earplugs if you like to sleep with the windows open as Leuven is a college town, could hear some of the reveling (as one would expect).

I'm a Japanese and my cleanliness standard is really high. But the room was perfect. The room is bright and clean enough, staffs are really friendly and suppertive, good environmental friendliness and nice location. I didn't visit lounge and gym and have any foods in this hotel, so I don't know about them well. But I highly recommend you to stay at this hotel.

Perfect stay! The suite room was very comfy. Extra large bed, slept good ☺️ on the top floor is very quiet! Nice breakfast. Friendly staff.

BE AWARE. Several rooms are facing a street with bars where students party. The rooms are very bad sound isolated. So be prepared to hear the students party until 5 in the morning. There was no warning by the hotel that this was the case. (Usually hotels put info when they rebuild due to the sound this might cause - in this case the sound is permanent for 10 hours). When I after the first day asked to change the room this was no problem. But they told me that when then hotel is fully booked they need to use all rooms When not fully booked they try to use the rooms facing the back of the building (more quiet). I understand they want to make money. But if you are serious in providing customers the correct information, they should really make clear that they have several extremely noisy rooms. So avoid this hotel as there will always be a high risk that you will get a noisy room (or bring your earplugs).

Great location, near everything. Nice and cosy hotel. Large room (even standard room), huge and very comfy bed, rain shower that I loved. The breakfast was very good, a lot of choice, hot and cold. Tasty pasteries. The evening staff in particular was very welcoming. It was a great experience and I will be back.

Perfectly located, cool rooms, friendly staff. For a weekend you can park for 3€ at Parking Teken and take a short bus. The bed is awesome

Our rooms were great while visiting Leuven. Staff was very helpful and breakfast was very good. Only complaint is the tight parking space. Will still come back next time though.

Very nice hotel in the center of Leuven. The interior was cozy and clean. The manager Ji of the hotel was really friendly and helpful. Would come back for sure and would definately recommend it to others.

The hotel was just fine. Part of corporate travel so was not expecting much. The room provided was smelling like a sewer/drain. I complained and the front desk told they can fix it next day. The breakfast had good selection but all 3 days the selection was same and nothing new. The internet was extremely slow - could not take video call for office. Overall experience with hotel and service was not good.

We had a lovely stay! Our room was overlooking the city street and it was cosy and beautiful. Rooms were friendly and the hotel staff were very kind and helpful! Definitely recommend staying here. Clean sheets, clean rooms and all facilities are accessible from here- grocery shop (express, delhaize) , laundromat and many cafés and restaurants!!

The location is perfect Rooms are deliberately styled to the mid 20th century. They do offer all the essentials and comfort, but do not feel causy. Breakfast is pretty good, and the staff is friendly and helpful

Nice 3-star hotel, nothing special (the reception is not always manned, my only criticism) but the location is great, even if finding the parking garage is quite a challenge.

This city centre hotel was quiet, modern and offered a good breakfast buffet. It was comfortable and well located for exploring Leuven on foot.

Great location, good rooms, good breakfast. Internet is mostly good, had few interrupted. Omens but mostly OK. Parking is a bit harder to find but they do send you an e mail with pictures and explanation.

I had the PlayerPad Suite. Room was okay, large, and would by itself quality for a 4/5, but there were a few issues and room for improvement. Pros: + Room + Breakfast Cons: - A lot of noise from outside coming through windows day and night - earbuds are required for sleeping - Keys stopped working, making me have them replaced at the reception, twice - Paper towel dispenser in room was empty at check-in - No room cleaning on one day when it was requested - Payment terminal was crashed for the last two days, had to fill out paperwork - No allergy-friendly rooms

Don’t choose the more expensive rooms in the upper floor. You might have a rather noisy experience.

I visited this hotel on 2018 and the stuff was very rude and super impolite i stayed two night and i wanted to stay more the worker didn't stop knocking on the dor while i was sleeping in the morning what a bad experience this hotel need to change their staff and train them how to deal with customers otherwise there's a lot of other hotels in Leuven. The worst customer service i see in my life

Highly recommend it! This hotel located in the heart of Leuven (2 minutes by foot to reach the Grand-Place). The staff is super welcoming, our room was large and very cosy (we had never seen such an immense bed). The breakfast was incredible : eggs and sausages, pastries, fruits, really really varied a'd delicious! Corona measures: the open spaces are unaccessible, which is good to avoid social contact, there is disinfectant everywhere and the breakfast happens in the room. In 3 words: a perfect stay.

Super staff. Very friendly and will help with everything. Breakfast is ok with a good selection of fruit, bread, cheese and juices. The bar is always open on the first floor. The rooms are big enough. 4 stars because the bathroom had some hairs on the corners. Could be better cleaned.

The Hotel is located directly in the lovely city center. The building and the furniture are old and shabby. The rooms aren’t completely clean either. The hotel could use a renovation. The breakfast is okay but nothing special. The parking is very small and definitely not qualified for big cars. Too expensive for what you get. Bad value-for-money-ratio.

In my opinion, this is not a 4 star hotel. The room did not have many lamps and this makes the room quite dark. Unfortunately, I could hear everything from the next room and the hallway. The breakfast did not have many options, also most of the breads were as hard as stones. On a positive note, one of the shower heads was hanging from the ceiling and good water temperature in combination with good water pressure made the shower-taking very enjoyable.

Not bad, noisy outside as in the middle of student land, not the hotel's fault though. Asked for a card as a deposit and kept taken money out every night. The manager said this was routine. Never seen it before and frankly it was very inconvenient;0

Terrible night sleep. The window in our room was broken and wouldn't shut properly. We were also in a room facing the street with a nightclub outside. Called reception early in the eve once we spotted the window issue but they couldn't change our room and didn't do anything about the window either. We Said this when we checked out and reception barely offered an apology. So all in all not very good.

We had an amazing stay at Penta Hotel, Leuven. The team there were incredibly attentive and made the best Long Island Ice Teas!

The suites on 5th floor are really nice. The lobby seems to also serve as late night bar, would imagine rooms on 1st floor to be a bit noisy, but that‘s just an educated guess…

People super friendly, super bar vibe, top location (though easy in Leuven), but the rooms are already due for a renovation.

Excellent location in a side street near Leuven's most town center, not noisy (especially given its solid construction), the Pentahotel has a very available front desk staff, excellent breakfast, and fast elevators. My top (5th) floor room was spacious and comfortable but the design is neither charming nor chic; the view was constricted (see photo for my best view). The lobby is dark and a little cramped, with no sense of good ventilation. Seating just outside is limited but nice when available. Leuven has some very nice hotels, and the Pentahotel is not at the top: I am fond of the older rooms in Martin's Klooster where the breakfast is better served, better lit; the Fifth is more upscale; the Begijnhof hotel rooms are not as nice but the breakfast is much better and the setting is more relaxing; the Lodge is more remote but very nice. Overall, though, the Pentahotel is one of Leuven's nice hotels.

Great hotel in the centre of Leuven! The service is great, breakfast is delicious and the staff is nice!

Nothing to complain about. Rooms were fine, as was the service and breakfast. Friendly staff and nice lounge to sit back and relax on the evening. Parking is available for a little over €20 a night. Location is great, as it is right in the city center.