1/5 Markéta K. 2 years ago on Google
Never
again,
we
have
never
experienced
such
treatment
of
customers
with
my
colleagues.
Our
office
was
buying
coffee
to
the
office
in
Corica
regularly,
last
time
we
bought
a
big
bag
for
40
euro,
which
containted
stone
that
destroyed
grinder
in
our
coffee
maker.
When
we
asked
for
help
of
a
friend
with
a
knowledge
in
coffee,
we
were
told
that
the
quality
of
the
beans
in
general
is
not
perfect
and
that
we
should
claim
our
money
back.
When
we
explained
to
staff
in
Corico
and
ask
for
our
many
back
for
the
bag,
we
were
told
that
it
is
not
their
problem
(even
thought
we
bought
it
there)
and
that
we
should
go
to
the
branch
in
the
city.
When
we
politely
replied
that
we
are
regular
customers
and
that
we
believe
they
should
accept
the
responsibility
for
what
they
sell,
the
staff
continued
by
saying
that
he
remember
me
buying
the
beans
and
that
I
didn´t
ask
about
the
hardness
of
the
beans
(while
in
fact
it
was
our
different
colleague
buying
the
beans,
not
mentioning
that
coffee
place
with
some
standards
should
just
apologize
for
the
stone
and
say
it
happens
rarely
and
how
sorry
they
are
!!!),...he
also
told
us
that
we
know
nothing
about
beans,
that
they
doesn´t
need
us
as
customers
(yes,
that
really
happened
to
our
surprise)
and
what
was
most
hilarious...he
even
implied
that
I
went
there
to
complain
because
I
want
to
change
the
bag
for
different
one,
like
it
was
my
intention
(as
I
was
so
desperate,
while
we
only
wanted
to
enjoy
coffee
in
our
office...),
that
the
beans
were
not
proper
for
the
coffee
maker
we
have
(I
was
already
"laughing"
in
despair,
because
on
the
bag
there
is
pictogram
looking
like
our
"sage
exspresso
barista")...in
the
end
he
couldn´t
even
look
into
our
eyes
after
all
the
nonsense
he
said
and
told
us
to
GO
OUT,
because
"
we
bother
other
customer".....
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