Orange client service needs to be improved I was sold by an Orange Agent stationed in Media Market Basilix Shopping Centre a mobile + Internet package and after 2 weeks waiting their technician who visited my house told internet connection may not be done as there is no telnet cable, and they did not know about it!! I visited the Orange Office in Westland Shopping Centre and the person in charge told it happens and, he don't understand why I have come there

(Translated by Google) Incompetent cashier. She couldn't answer any of my questions. I am called for a Friday for a phone that was to be delivered that day. On Friday I go to the store and they inform me that the phone is not available. When I ask when the next delivery is, I am told „I don't know”. It was the third time I've been there and last. I advise against (Original) Caissière non incompetente. Elle ne savait pas repondre a aucune de mes questions. On me fait venir pour un vendredi pour un telephone qui devait etre livré ce jour. Le vendredi je me presente au magasin et on minforme que le telephone nest pas dusponible. Quand je demande a quand la prochaine livraison on me repond „je sais pas”. C’était la troisieme fois que je suis là ba et derniere. Je deconseille

(Translated by Google) Why is there a phone number if no one answers? It's shameful and very unprofessional for a company that works in telephony. Ashamed. But that goes for all the shops in Brussels apart from that of Cora Anderlecht. (Original) Pourquoi y a t'il un numero de telephonne si personne ne reponds? C'est honteux et tres peu professionel pour une entreprise qui travail dans le telephonie. Honteux. Mais cela vaut pour tout les shops de bruxelles a part celui du cora anderlecht.

Ok

Good good 😌

Bon service

Terrible

(Translated by Google) It's good, there's a lot of atmosphere and the employees are warm. Security and as efficient as the police and everyone respects the rules of distancing. I recommend you to do see shopping has it and other stuff if you want. (Original) C'est bien, y'a beaucoup d'ambiance et les employés sont chaleureux. La sécurité et aussi efficace comme la police et tous le monde respect les règles de distanciation. Je vous recommande de faire vois achats l'a et d'autres trucs si vous voulez.

(Translated by Google) A well-served phone shop, large selection of accessories and good advice from the young, friendly staff. I always see a lot of customers and professionals listening to them. I haven't heard any complaints and the customers seem happy. The offers are interesting and there are several competitors in the immediate vicinity, such as Proximus... so every professional has an interest in being the best! (Original) Une boutique téléphonique bien désservie, grand choix d'accessoires et de bons conseils du personnel, jeune et sympa. J'y vois toujours beaucoup de clients et des professionnels à leur écoute. Je n'ai pas entendu de plaintes et les clients ont l'air ravis. Les offres sont intéressantes et il y a plusieurs concurrents dans les environs immédiats, comme Proximus... chaque professionnel a donc intérêt à être le meilleur!

obliging, friendly, competent! After a calvary during which I failed to reactivate my subscription - after losing my telephone and papers (were stolen a month ago on the Brussels metro) - I finally ended up with very friendly and helpful people! hence 5 stars for this shop! Thank you! ps: someone who does not speak French can also be helped here in Dutch. In short, the difference is night and day...

Extremely friendly and accommodating staff

Ok

The staff is attentive and honest. Really help the person without trying to distract them. I recommend this orange shop

Nice store… marketing makes the products attractive. Unfortunately, the staff is seriously lacking in training and investment... They don't know their products, and obviously they aren't interested in them (they don't know but they aren't looking...), it's a shame. Two very basic pieces of information were asked by a customer in my presence and she was asked to call the helpdesk. What purpose can a physical store still serve in these conditions??! Orange has good products and I have been a customer for several years, but special attention should be paid to their employees! Mainly in store but also remotely.

2 people work in the store, I asked for information, the two chatting told me that they are busy and that they will come back later! Irresponsible both who work there. They were laughing amongst themselves! They don't work well! I will never return to this house!

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Ils n'ont aucun intérêt pour le client. C'est comme s'ils travaillaient de force, surtout il y a un monsieur à lunettes qui répond avec force à nos questions. surtout leur attitude envers les clients étrangers est très mauvaise. Nous vérifierons l'opérateur Orange juste à cause de ce monsieur. En fait, Orange ferait mieux d'enseigner à son personnel la convivialité en général.

(Translated by Google) Since 10 am I try to join the shop whether it is this one or another all unreachable!!! No but seriously, what are you using the phone for?? Unplug it if you don't answer it! It's scandalous !! (Original) Depuis 10h du matin j’essaye de joindre la boutique que ça soit celle-ci ou une autre toutes injoignable !!! Non mais sérieusement le téléphone vous sert a quoi ?? Débrancher le si vous n’y répondez pas ! C’est scandaleux !!

(Translated by Google) This building has been empty for years I lost three hours bomb and cannot find an address (Original) Deze gebouw is al jaren leeg ik heb drie uur verlorenbom en niet betaandeadres te vinden

Un grand merci à Monsieur Pierre du service client du shopping d'Anderlecht 👍👍👍

The people who work here are really disrespectful and rude and really don't want to work, I will never come back here!