3/5 Siniša M. 10 months ago on Google
As
a
reviewer,
I
found
it
challenging
to
summarize
my
dining
experience
at
this
restaurant.
Although
Google
Maps
refers
to
it
as
Nouvelle
restaurant,
in
reality,
it
is
Brasserie
Heysel/Heizel.
The
interior
is
quite
pleasant
and
warm,
and
the
terrace
embraced
by
greenery
is
tucked
away
from
traffic,
behind
the
building.
We
arrived
for
a
late
lunch
on
a
Saturday
in
June.
At
around
6
pm,
only
a
fourth
of
the
tables
were
occupied,
but
by
7:30
pm,
there
were
no
seats
available
on
the
terrace.
The
servers
greeted
us
pleasantly,
but
it
was
a
struggle
to
get
their
attention.
Even
ordering
after
receiving
the
menu
required
a
wait
of
25
minutes
while
they
were
walking
around
with
no
apparent
task
at
hand.
During
our
visit,
three
servers
were
engaged
in
a
lively
discussion
in
the
middle
of
the
terrace,
ignoring
all
the
guests
while
at
it.
In
all
other
restaurants
I
visited
in
Brussels,
an
English
menu
was
standard.
However,
here,
we
were
handed
a
bilingual
Dutch/French
menu
boasting
a
limited
number
of
dishes
and
a
wine
card.
Unfortunately,
the
server
did
not
offer
any
help
with
languages.
It's
funny
that
guests
will
only
find
one
sentence
in
English
in
their
menu,
which
offers
to
organize
private
events
in
the
restaurant.
The
waiter
also
did
not
bother
to
warn
us
that
the
specials
were
not
available
when
handing
us
the
menus.
Unlike
the
serving
experience,
the
food
was
rather
good.
We
opted
for
the
Filet
Américain,
Taglioni
with
tomato
and
stracciatella,
and
a
Wagyu
beef
burger
with
truffle
mayonnaise.
The
tartar-style
meat
was
perfectly
fresh
and
seasoned,
all
the
fries
were
hot,
pasta
was
cooked
al-dente,
and
the
beef
burger
was
delicious,
as
was
the
homemade
truffle
mayonnaise.
We
finished
our
dining
experience
with
a
Le
Café
gourmand,
which
boasted
a
nicely
presented
selection
of
desserts,
including
creme
caramel,
waffles
with
ice-cream,
and
macaroon.
Sadly,
the
coffee,
which
should
be
an
essential
part
of
this
dessert,
came
separately,
with
a
significant
delay,
and
only
after
managing
to
catch
a
waiter
and
reminding
her
that
it
was
still
missing.
The
toilets
are
in
the
basement
level,
with
children's
playing
area
right
in
front
of
them.
Even
though
there
were
not
many
guests
when
we
arrived,
the
toilets
had
wet
floors,
with
used
paper
towels
discarded
everywhere.
One
female
booth
had
a
broken
lock.
The
terrace
is
in
a
beautifully
maintained
garden,
including
open
air
playground
area
for
children.
However,
right
at
the
end
of
the
garden,
a
paved
way
will
lead
you
through
high
bushes
to
the
huge
Expo
parking
lot,
but
through
what
appears
to
be
an
appalling
dumping
ground
of
disposed
kitchen
equipment,
garden
tools,
broken
terrace
heaters,
and
similar
waste
that
did
not
find
its
way
to
the
recycling
lot.
Although
the
terrace
has
an
abundance
of
sun
shades,
they
are
wrongly
positioned.
So,
at
the
time
of
day
when
we
visited,
more
than
half
of
the
tables
were
in
the
sun
with
no
or
only
partial
shade.
The
restaurant
has
a
private
parking
right
next
door.
Overall,
my
experience
at
this
restaurant
was
frustrating
and
tasty.
It
seems
that
this
restaurant
has
loads
of
potential
for
a
memorable
dining
experience
(I
can
especially
imagine
pleasant
evening
indoors
as
well),
if
only
the
serving
staff
would
be
more
attentive.
The
food
certainly
merits
a
repeated
visit,
but
the
prices
are
too
high
for
a
less
than
desirable
overall
serving
experience.
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