1/5 Brianna M. 11 months ago on Google
This
was
the
most
disappointing
experience
at
a
“4-star”
hotel
that
I
have
ever
had.
If
this
was
properly
labeled
as
the
2-star
hotel
that
it
really
is,
I
probably
wouldn’t
have
had
any
expectations.
First,
the
air-conditioning
in
the
hotel
is
government
regulated
and
my
husband
and
I
were
sweltering
hot
throughout
the
night.
Keep
in
mind,
I
am
also
pregnant
and
the
staff
recommendation
was
to
open
the
window.
This
only
made
it
worse
due
to
all
of
the
hoodlums
making
noise
through
all
hours
of
the
night.
The
outside
noise
didn’t
really
matter
though
since
the
walls
of
the
hotel
were
so
thin,
we
could
hear
everything
in
the
walls
and
through
the
vents.
At
breakfast,
there
was
a
buffet,
but
also
a
menu
available
where
we
could
order
an
omelette.
When
my
husband
and
I
asked
for
a
list
of
the
ingredients
to
choose
from
for
the
omelette,
the
server
acted
completely
confused.
We
sat
there
for
20
minutes
playing
a
guessing
game,
and
going
back
and
forth
asking
one-by-one
which
ingredients
were
available.
How
does
a
4-star
dining
restaurant
not
have
a
simple
list
of
ingredients
available
for
the
omelette?
Lastly,
the
shower
has
a
horrible
malfunction
that
will
cause
it
to
abruptly
get
scolding
hot
without
notice.
It
burned
my
husbands
skin.
Because
of
the
steam
from
the
hot
shower,
our
fire
alarm
started
going
off
and
the
front
desk
called
us
and
told
us
we
needed
to
open
the
window.
A
properly
functioning
fire
alarm
would
not
be
set
off
due
to
shower
steam.
How
are
we
to
feel
confident
and
safe
knowing
that
the
alarm
can’t
tell
the
difference
between
smoke
and
steam?
Secondly,
it
was
freezing
in
the
morning
and
I
was
appalled
that
the
staff
was
mandating
me
to
open
a
window
as
their
only
solution.
If
you
are
looking
for
a
true
4-star
quality
experience,
this
hotel
is
not
it.
Beware.
The
staff
will
also
try
to
gaslight
you
by
acting
confused
and
playing
the
victim
when
you
voice
your
concerns.
Hoping
this
feedback
will
save
someone
the
misery.
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