(Translated by Google) DO NOT GO TO GYNECOLOGY. I've been there three times and he seems to bother explaining things to you. After a cytology with a result deviated by "malignancy" verbatim from the report, I have insisted that it happened and why it was and he has told me on 4 occasions that he does not know, without looking at my face. I have asked him about two drugs and why he sends me one and not the other and he has started talking to me with medical technicalities with an arrogant tone. I asked him if he could explain it to me more colloquially to understand it and he told me that it was already explained. The worst professional I have seen so far in my life, a shame to pay for this service Thanks for nothing. (Original) NO VAYÁIS A GINECOLOGÍA. He ido en tres ocasiones y parece que le molesta explicarte las cosas. Tras una citología con un resultado desviado por “malignidad” textualmente del informe, le he insistido que pasaba y a que se debía y me ha repetido en 4 ocasiones que no sabe, sin mirarme ni a la cara. Le he preguntado por dos fármacos y por qué me manda uno y no otro y me ha empezado a hablar con tecnicismos médicos con un tono prepotente. Le he pedido que si me lo podría explicar más coloquialmente para entenderlo y me ha dicho que ya estaba explicado. La peor profesional que he visto hasta ahora en mi vida, una vergüenza pagar para este servicio Gracias por nada.

(Translated by Google) HM still does not comply with the current law, which requires it to provide a free telephone number for patient care. This occurs in both Torrejón and Alcalá, with which patients in the Corredor del Henares have to pay abusive telephone bills for requesting their appointments or other procedures in these healthcare centers. To this is added, the current crisis caused by the pandemic and the employment situation of so many families, which affects all sectors except health and with which they have not been sensitized either. Not even so they have had the detail with their "patients", I correct for their address we are mere clients. (Original) HM sigue sin cumplir la actual ley, que obliga a dar un teléfono gratuito para la atención a sus pacientes. Ésto ocurre tanto en Torrejón como en Alcalá, con lo que los pacientes del Corredor del Henares deben pagar abusivas facturas telefónicas por pedir sus citas u otras gestiones en estos centros asistenciales. A esto se le suma, la actual crisis provocada por la pandemia y situación laboral de tantas familias, que afecta a todos los sectores a excepción del sanitario y con la que tampoco se han sensibilizado. Ni aún así han tenido el detalle con sus "pacientes", corrijo para su dirección somos meros clientes.

(Translated by Google) They still have a 902 phone. It is incredible that at this point, they are still doing business with a pay phone. I was going to make a phone appointment, but I stopped calling a pay phone. As if going to the doctor was a luxury. I will make an appointment at another center that has a normal 91 phone. (Original) Todavía tienen un teléfono 902. Es increible que a estas alturas, sigan haciendo negocio con un teléfono de pago. Yo iba a pedir cita telefónica, pero paso de llamar a un teléfono de pago. Como si acudir al médico, fuese un lujo. Pediré cita en otro centro que tengan un teléfono 91 normal.

(Translated by Google) The attention received by the Gynecologist López Castejón is disastrous. I had to wait to be attended an hour later than the time I had the appointment and I have been "dispatched" in less than a minute, without any kind of explanation, or exploration, or solution, saying that everything was good and come back in two months. I have felt cheated by the service they have given me, especially when it was the clinic's own ultrasound machine who told me that I had to make an appointment with the gynecologist so that she could give me a solution to my problem. And on top of paying for the consultation, it was an emergency and I don't currently have private insurance. (Original) Nefasta la atención recibida por la Ginecóloga López Castejón. He tenido que esperar a ser atendida una hora más tarde de la hora a la que tenía la cita y he sido "despachada" en menos de un minuto, sin ningún tipo de explicación, ni de exploración, ni de solución, diciendo que todo estaba bien y que volviera en dos meses. Me he sentido estafada por el servicio que me han dado, y más cuando fue el propio ecógrafo de la clínica el que me dijo que tenía que pedir cita con la ginecóloga para que me diera una solución a mi problema. Y encima pagando la consulta, que era una emergencia y no tengo actualmente seguro privado.

(Translated by Google) I do not recommend this center at all, I would give them a score of 0. I went to start physiotherapy with a flyer authorized by a Sanitas center and they told me that it was not worth it, that I had to go through their rehabilitation doctor to be evaluated there. I did the physiotherapy sessions with the new steering wheel that they made me take out through their doctor and I had no improvement; the sessions were too short and the girl, although she was very nice, did not know how to treat my contracture well. It was disappointing but I had already read the bad reviews of this center and still wanted to give them a chance. My surprise and anger comes when today I go to a different center with the first flyer that I have already mentioned from Sanitas, (the one that this center rejected and made me get a new one with its own rehabilitation doctor) and it turns out that it is no longer valid because it HM La Paloma has checked in. I mean, they make me waste time and go through their own doctor so that they end up billing with a different flyer that initially they reject me and also without my permission, because the flyer is in my possession and they don't have a copy... Because it's not worth the energy and time expenditure but it makes me want to report them and claim them since they have billed a steering wheel without my consent and it's a hassle for me to have to get a new steering wheel again and more waste of time... (Original) No recomiendo este centro en absoluto, les pondría 0 de puntuación. Fui para iniciar fisioterapia con un volante autorizado por un centro propio de Sanitas y me dijeron que no les valía, que tenía que pasar por su médico rehabilitador para que me valorasen allí. Hice las sesiones de fisioterapia con el volante nuevo que me hicieron sacar a través de su médico y no tuve mejora; las sesiones excesivamente cortas y la muchacha aunque era muy maja, no me supo tratar bien la contractura que tengo. Fue decepcionante pero ya había leído las malas críticas de este centro y aún así quise darles la oportunidad. Mi sorpresa y cabreo viene cuando hoy voy a un centro diferente con el primer volante que ya he comentado de Sanitas, (el que este centro rechazó y me hizo sacar uno nuevo con su propio médico rehabilitador) y resulta que ya no es válido porque lo ha facturado HM La Paloma. Osea, me hacen perder tiempo y pasar por su propio médico para que terminen facturando con un volante diferente que inicialmente me rechazan y además sin mi permiso, porque el volante lo tengo yo en mi poder y ellos no tienen copia... Porque no me merece la pena el gasto de energía y tiempo pero dan ganas de denunciarles y reclamarles ya que han facturado un volante sin mi consentimiento y a mi me supone un jaleo tener que volver a sacar un volante nuevo y más pérdida de tiempo...

Me ha parecido vergonzosa la respuesta de la recepcionistas a la pregunta de un paciente, si le podian facilitar una mascarilla. (La paciente no tenia ) NO, PARA LOS PACIENTES NO TENEMOS!!! VAYASE A UN CHINO A COMPARA UNA. Y se ha quedado tan ancha. En un Hospital privado ???? No les hubiera costada nada, digo yo. Un vergüenza!!!!

I give one star because they don't let me give less, a very pitiful clinic, not only in the attention of the traffic controller but also by the doctors (receptionists and great rehabilitator) I start because the availability for appointments is minimal to minimal, They do not have a traumatologist in the morning and they do not give the option of more appointments for those of us who cannot take the afternoon for work, they also make the patients dizzy, today it is your turn here tomorrow there the day after in the other and so they take you around all the clinics in Madrid , education is conspicuous by its absence. During my rehabilitation treatment my vacation period coincided, I am going on vacation, notifying both them and my vehicle insurance company in advance! And no one told me that upon returning from my vacation I HAD LOST the 8 rehabilitation sessions I had left to give!!! I INSIST NO ONE WARNED ME ABOUT THIS! What is my surprise when I return from vacation? That he arrived at rehabilitation on my schedule and the rehabilitator tells me that you don't know who I am and that I should talk to the processor, a man named Javier who was the one who did not warn me of the consequences of going on vacation in August! He gave me an appointment with traumatology and they discharged me! Being in the same medical conditions as when I left, which according to them I am fine.... Let's not talk about the delay in attending, doctors have delays worse than those in social security, a real shame, and something that surprised me enormously is the lack of image by the doctors, misaligned and the last one who treated me smelled of sweat.... Of course they send you the pigeon to the clinic! Run away from there! Flees!!!!

Tengo la suerte de visitar poco el centro. Las pocas veces que he ido “señora rubia” de recepción es una persona que desagradable, que contesta mal. No vale para atención al público y menos en un centro médico donde las personas que acuden es por motivos de salud. Evitaré en todo momento que me vuelva a atender esa persona tan desagradable y si puedo cambiaré de centro.

(Translated by Google) Today I experienced a sub-resistance episode in the gynecologist's office at the Hilados medical center. 40 minutes late the doctor arrives and starts calling the patients, one woman comes in and two minutes later she calls another and then I come in. If mediating a word starts to tell me that everything is fine and I tell him that I have the analytics on my mobile to provide me with an email to send it. Don't have an email? Unheard of, without further ado, he tells me to go to the reception and have them print it for me. I hallucinate two weeks to catch an appointment 1 hour waiting to be attended and zero attention, finally I have left angry because I have not seen anything else like it. In reception they have given me long to not be attended finally The previous week in the endocrine something similar happened to me. Completely disappointed in the attention and treatment. (Original) Hoy he vivido un episodio subrreslista en la consulta de ginecóloga del centro medico de Hilados. 40 minutos tarde llega la doctora y empieza a llamar a las paciente, entra una sñr y dos minutos después llama a otra y después entro yo. Si mediar palabra empieza a decirme que todo está bien y le digo que tengo la analítica en el móvil que me facilite un correo para enviarla. No tiene un correo? Inaudito sin más me dice que salga al recepcion que me lo impriman . Alucino dos semanas para pillar una cita 1 hora esperando a ser atendida y la atención nula, finalmente me he ido enfadada porque no he visto otra cosa igual. En recepción me han dado largas para no ser atendido finalmente La semana anterior en el endocrino me pasó algo parecido. Completamente decepcionada de la atencin y el trato.

(Translated by Google) They show no interest in rehabilitation. I had epicondylitis a month ago and they gave me shock waves. When I didn't improve, the rehabilitation doctor told me that they couldn't do anything else, nor was they interested in giving you normal rehabilitation using the excuse of having a long waiting list. I had to look for life to get an X-ray because Cardoso had closed. Little touch with patients. (Original) NO muestran interés en la rehabilitación. Estuve hace mese con una epicondilitis y me dieron ondas de choque. Al no mejorar me dijo la doctora rehabilitadora que no podían hacer nada más, ni interés en darte rehabilitación normal utilizando la excusa de tener mucha lista de espera. Me tuve que buscar la vida para hacerme una radiografía porque había cerrado Cardoso. Poco tacto con los pacientes.

T O C O M O C H O

I am seeing more cases where the same thing has happened. I went from Torres de la Alameda for an appointment I had at 12:50, I arrived at 1:03 p.m. and missed the appointment because the doctor had already left. Although I am from Adeslas, I bookmark this place so as not to return. At other Adeslas sites, they have called me and confirmed before. It is to confirm and warn that even if I have an appointment the center will close in 10 minutes, it also seems terrible to me that an appointment for psychology lasted 10 minutes and they make me go in person for nothing

Horrible clinic. I have traveled from San Agustín del Guadalix to Torrejón de Ardoz for my psychiatry appointment at 12:50 and confirmed since yesterday. I arrived at 1:13 p.m. and the clinic was closed tight. After 2 rings, a lady at the reception who had seen me before comes out and tells me that the doctor has already left. They close at 1 p.m. And let me hold on. Some scoundrels and some lazy people. Plus I couldn't make a phone call because I was driving. IM not coming back anymore.

A shame for patient care!!!! Yesterday, 08/23/23, I went to make an appointment with Dr Caranzi at the center and I told them that I have a very serious urine infection and that this doctor is treating me and I need other antibiotics because the ones she prescribed do not work afterwards. of the treatment and, I need you to prescribe me others, it will take 3 minutes. The reception's answer is NO! Come tomorrow at 10:00 when she is there and see if it is possible that she can see you. Well, today I go and the answer is No, the doctor doesn't have room. I tell them again: hey, please, I need you to prescribe me the antibiotic because I need it and I'm in pain (anyone who has had a urine infection knows what I'm talking about) apart from the fact that you can have other very serious complications. Well, her answer is still no and she is also going on vacation. During all this, the doctor was listening to the conversation so I understand that her patients matter little to her. It seems INHUMAN to me that they are not able to give you 3 minutes for an urgent recipe. In the end I had to go home to take all the tests and go to another center. This center works worse every day

(Translated by Google) I wrote a review about the problems with their management program, especially in the center of Hilados Street, and for some reason it has disappeared and only the three-star rating that I gave them is visible. He commented on the delays that are generated in patient care because his management computer program is constantly crashing, causing him not to grant a waiting code to enter the consultation, or that the doctor cannot call patients ... This does patients crowding in the waiting room and even having to queue outside, in the elevator area and stairs, and being late for their medical appointment. The reception staff are very competent and try to help patients and doctors with all possible tricks to get the clinic running smoothly, but it is not enough. This problem has happened to them quite often, which makes the quality of their service quite worse. For the rest, the offer of medical specialties is quite wide and recommended. (Original) Escribí una reseña sobre los problemas con su programa de gestión, sobre todo en el centro de la calle Hilados, y por alguna razón ha desaparecido y solo es visible la calificación de tres estrellas que les otorgué. Comentaba los retrasos que se generan en la atención a los pacientes porque su programa informático de gestión se cae constantemente, provocando que no otorgue código de espera para entrar en la consulta, o que el médico no pueda llamar a los pacientes... Esto hace que los pacientes se acumulen en la sala de espera y que tengan incluso que hacer cola fuera, en la zona del ascensor y las escaleras, y que lleguen tarde a su cita médica. El personal de recepción es muy competente e intentan ayudar con todos los trucos posibles a los pacientes y a los médicos para conseguir el perfecto funcionamiento de la clínica, pero no es suficiente. Este problema les lleva ocurriendo bastante a menudo, lo que hace que la calidad de su servicio empeore Bastante. Por lo demás, la oferta de especialidades medicas es bastante amplia y recomendable

Mi primera visita con Dermatología, Dra.Del Cerro muy atenta y amable. Quizás lo único a mejorar del centro que distinguen mostradores en recepción por tareas y eso no aparece indicado...total que esperas 5min hasta que alguien te rescata... Consultas mostrador central, analítica el de la derecha

Una cita con otorrinolaringología a 3 meses porque no tenían hueco antes, y me llaman el día de antes para decirme que la tengo que abonar, cuando en mi póliza siempre ha estado incluida, ahora han decidido que son gratis las de primera hora y última de la tarde, y el resto hay que pagarlas, porque? Nadie lo sabe. Ahora me dan cita para dentro de otro mes y medio, obviamente, aquí habéis perdido otro cliente. Enhorabuena

(Translated by Google) As I have been able to read in other reviews about this clinic, the treatment received in my case is redundant, which denotes little importance in improving services and does not take into account user satisfaction. I understand that the sessions cannot be 100% adapted to each user, when you request a minimum change (only one day go fifteen minutes earlier) they do not accept any type of flexibility, so the option is to lose the session or they have the audacity to request a receipt if you cannot attend. In addition to this, there is the circumstance that sessions are delayed since they take their union hours (they are their right) and in this case the center has no alternative to make up for those absences of its professionals (to call them in some way) and leaving the unattended user. A disastrous service, the treatment received by the physios (UNPRESENTABLE) both in the intention of giving explanations, as alternatives, in the tone used, and in the forms. Due to all these circumstances and verifying that there were already previous complaints that have not been addressed, for my part I will not use the services of this clinic again. And one star is too much (Original) Como he podido leer en otras reseñas sobre esta clínica, el trato recibido en mi caso es redundante por lo que denota poca importancia en la mejora de los servicios y que no tiene en cuenta la satisfacción del usuario. Entiendo que las sesiones no se pueden adaptar al 100% a cada usuario, cuando solicitas un mínimo cambio (solo un día ir quince minutos antes) no aceptan ningún tipo de flexibilidad, por lo que la opción es perder la sesión o tienen la desfachatez de solicitarte un justificante sino puedes asistir. Sumado a esto se da la circunstancia de que te retrasan sesiones ya que cogen sus horas sindicales ( están en su derecho) y en ese caso el centro no tiene alternativa para suplir esas ausencias de sus profesionales (por llamarlos de alguna manera)y dejando al usuario desatendido. Un servicio nefasto, el trato recibido por los fisios (IMPRESENTABLES) tanto en la intención de dar explicaciones , como alternativas, en el tono utilizado , como en las formas. Por todas estas circunstancias y comprobando que ya había quejas previas que no han sido atendidas, por mi parte no volveré a utilizar los servicios de esta clínica. Y una estrella es demasiado

(Translated by Google) AWESOME !!!! They have canceled about 5 or 6 rehab sessions. There are 2 physiotherapists, 1 on vacation and another a few days of personal affairs and other union days, I think it's perfect, they have their rights, but so do patients, right? The company, society does not do anything about it ???? Put one more physio for example on vacation, that if something happens to one, there is another. They call you by phone, they cancel the sessions, you ask them if they can give you two sessions the same day, to recover and they tell you that it is harmful and that the company does not allow it ... Harmful ??? And suspending 5 or 6 sessions are not harmful ???? They do not give you the option to change in the morning and when you go to complain at 11:30 more or less you see they only have one patient, really ??? And instead of canceling the sessions, you don't give me the option of in the morning. It seems regrettable to me! Then if you are going to miss a session, you have to bring proof of why you have not been able to go, otherwise the session will blow you away. If I could I would give it -5 stars as one seems too much. (Original) IMPRESENTABLES!!!! Me han anulado como 5 o 6 sesiones de rehabilitación. Hay 2 fisioterapeutas, 1 de vacaciones y otro unos días de asuntos personales y otros días sindicales, me parece perfecto, tienen sus derechos , pero los pacientes también, no? La empresa, sociedad no hace nada al respecto???? Poner un fisio más por ejemplo en vacaciones, que si a uno le pase algo halla otro. Te llaman por teléfono, te anulan las sesiones, les preguntas que si te pueden dar dos sesiones el mismo día, para recuperar y te dicen que es perjudicial y que la empresa no lo permite... Perjudicial??? Y suspender 5 o 6 sesiones no son perjudiciales???? No te dan opción de cambiar por la mañana y cuando vas a quejarte a las 11:30 más o menos ves que solo tienen un paciente, de verdad??? Y en vez de anularme las sesiones no me das opción de por la mañana. Me parece LAMENTABLE!!! Luego si tú vas a faltar a una sesión, tienes que llevar justificante de por qué no has podido ir, si no la sesión te vuela. Si pudiera le daría -5 estrellas pues una me parece demasiado.

Terrible service, I called twice to confirm if they receive Sanitas, they confirmed to me both times that they do, when I arrived for a consultation they received me with the surprise that they do not receive Sanitas. Thanks for wasting my time and money.

I have always had a good experience in this clinic, good attention from the doctors who have seen me and also from the people at the reception. They have even contacted me by phone to clarify some questions that I had asked by email with patient care.

Recepción muy buena atención. Eso sí, la consulta y la espera... una hora de reloj y entraba gente a consulta bastante antes que yo habiendo llegado mucho antes.

He ido hoy por primera vez, en recepción me han atendido estupendamente. He entrado muy rápido a la cita con mi doctora. Mi médico Diana Savin Mirita me ha atendido de maravilla, siento que me ha escuchado y me ha ajustado bien el tratamiento que necesitaba. Siento leer tan malas valoraciones, mi experiencia ha sido muy buena.

Clínica antigua, la sala de espera es ridícula y los tiempos de espera parecidos a la seguridad social. Las doctoras de medicina general bien. Las recetas y las bajas las tienen que imprimir fuera de la consulta porque llevan por lo menos un mes que no funciona la impresora de la consulta.

Muy buena profesionalidad en cuanto a la rehabilitacion. Me hice una fractura grave en el humero (codo) hace 2 meses y medio y gracias a la profesionalidad del fisioterapeuta Juan junto con su compañero Pablo estoy recuperando por fin mi movilidad, tanto que mi cirujana esta muy contenta a pesar de la gravedad de la fractura. Siento que estoy en muy buenas manos y me transmiten mucha confianza.Aun nos queda trabajo por delante pero ante todo somos positivos y trabajamos dia a dia con ganas.

Unos estafadores llamada a un 902 que cobran poco? que manera de robar al ciudadano, debería la gente irse a otras clínicas y dejarlos que pierdan pacientes

No he tenido nunca ningún problema hasta hace unos meses, el trato en recepción fue malísimo, bordes, y lamentable el trabajo de la podóloga Maria Luisa Valero Medina. No recomiendo para nada a esta doctora. Después de dos años para tratar un papiloma en el pie, no me lo ha curado y he pagado el tratamiento para nada (más acudir durante dos años a consulta y más el coste del seguro). Así que mucho ojo si te planteas pagar un tratamiento con ella. He cambiado por Centro Integral Henares y mucho mejor que HM Hospitales, que además no contestan a las reclamaciones, y cuando lo hacen no escuchan al paciente alegando solamente una respuesta subjetiva del médico por otro lado...

La zona de fisioterapia es la peor..no te tratan solo te ponen en maquinas, según ellos porque el centro no les deja. Luego te hacen coger tu el papel, colocarlo y tirarlo cuando te vas. Eso sí ellos sentados en el escritorio delante del móvil y ordenador. 15 días tirados a la basura.

(Translated by Google) Receptionists who look out for their own interest. They do not know anything, unfriendly and borders. Queues and appointments with a lot of waiting. Psychotherapy sessions of 30 minutes every 15 days... nothing recommended (Original) Recepcionistas q miran por su propio interés. No se enteran de nada, antipáticas y bordes. Colas y citas con mucha espera. Sesiones de psicoterapia de 30 minutos cada 15 dias...... Nada recomendable

(Translated by Google) Always delighted with the HM. In La Paloma I will follow Dr. Arribas wherever she goes, but the reception at this center is catastrophic, not to mention the young lady on the right, who cannot be more unpleasant. Thanks to her, I will have to do all the tests in another center, and of course not go back to what I play there. (Original) Siempre encantada con los HM. En la Paloma seguiré a la doctora Arribas allá donde vaya, pero la recepción de este centro es catastrófica, por no mentar en especial a la señorita de la derecha, que no se puede ser más desagradable. Gracias a ella, tendré que hacer todas las pruebas en otro centro, y por supuesto no volver a lo que toque allí.

(Translated by Google) Impossible to contact them. Pay phone and you go from one to the other. On the other hand, he had rehabilitation, trying to make an appointment since June, they said they called at the beginning of September and without news of them (Original) Imposible contactar con ellos. Teléfono de pago y te van pasando de unos a otros. Por otra parte tema rehabilitación intentando tener cita desde junio, dijeron que llamaban a principio de septiembre y sin noticias de ellos

Pues fui por un accidente de tráfico, la chica q lo recepciona super bien, el traumatologo(el joven) me dio de alta aún teniendo dolor y solo me dio 10 sesiones de rehabilitacion, q t dan masaje 1 día 10 minutos, para un latigazo cervical y luego me dice q no puede hacer nada más por mi y q no vaya a un fisio mínimo en un mes? Como se comprende? Si estoy bien me podrían tocar la espalda, pero si dice eso es q sigo mal y me da la alta asi. Asiq si tenéis un accidente de tráfico os recomiendo ir a otra clínica aunq os pille más lejos...

Unfortunately, I had an ophthalmology appointment at 4:20 p.m., the consultation began at 4:00 p.m. and the doctor arrived at 4:50 p.m., 50 minutes after the beginning of the consultation, the problem of her arriving late was not It is for a specific moment that it can be understood, the problem is that these facts are repetitive and that is always the case. I can understand that you arrive at that time if you leave work somewhere else and don't have time to arrive on time, but I don't understand that the center allows it, the best thing would be for the consultation to start at the time the doctor arrives and not have people waiting an average of an hour. The people who go work and our time is also VALUABLE, precisely that day, after waiting for an hour I had to leave without the ophthalmologist seeing me, I had to go to work, after waiting I had to leave yes no no I arrived at my workplace where they DO NOT allow me to arrive for 45 minutes. late. This episode has also happened to me with the gynecology consultation, always, the average wait is almost an hour because it also takes an average of 45 minutes. late. It's a shame, this center used to work very well, I think that the people who go there deserve to be treated with a little respect and consideration with our time. Of course, don't blame the professionals, they will come from another center and cannot arrive on time because the schedules are not compatible, blame the center's management, which knows it and does nothing about it. Please be more considerate of the time of the people who are going to be treated, we are not sheep...

I will not come back!!! Of twenty sessions I MISSED ONLY ONE DAY, when you don't go you have to bring proof if they don't take away your session...they take away your session!!! After doing my session (I had a very bad cold) I went to the doctor and he told me that I have brutal pharyngitis. The next day I couldn't even get out of bed, my husband comes over and tells them that I'm not going to go in the afternoon because I'm in bed, he brings them a receipt that he prints out through the phone application as if I was in bed the day before. the doctor and to his surprise they tell him that I have to bring another one from today. Well, when I signed my penultimate session they told me that I have already finished that I missed it once and I didn't bring proof of that day, THEY WOULD TAKE IT AWAY FROM ME!!!!!! I have to say that in nineteen days I have seen a person say that I cannot come tomorrow and they have not been told anything about the receipt, I have been keeping an eye on that person (since we go to rehab at the same time) and they did not bring a receipt. Can I remove the star that I have given you?

Difficult, poor service and lack of tact with clients, if you can avoid this clinic, you will do well.