I'll start with the positive...the bed was quite comfortable. The customer service however, was absolutely shocking. The lady on reception and the beetroot faced, rotund Dan Andrews doppelganger (who I assume was some sort of manager) would benefit from some basic etiquette training. When we flagged our concerns and offered feedback after a two hour wait to check-in, we were told by both "if you don't like it, stay elsewhere". Really, really disappointing

we stayed a week at this hotel and everyday we stress about the housekeeping. Each evening when we return to the room, either the room has not been serviced, or badly serviced: floor not vacuum-cleaned, toilet has not been cleaned, bathroom floor left with footprints, sink area not cleaned. otherwise, the room is comfortable and the bed is good.

Element is not easy to find, the turn to the entrance is easy to miss. That's the only negative about this hotel. Everything else exceeded my expectations. The reception from the check in staff was one of the friendliest and welcoming that I have ever experienced, outside of a platinum frequent guest line. The room was very clean, spacious and well appointed. After 20+ hours of flying, the bed was incredibly comfortable. The breakfast is good, as far as hotel breakfasts go. The restaurant is not very spacious, but there's outside seating available in good weather. The meeting catering was excellent, and was partly responsible for the kilos I put on during this trip. Outside of hotel is a park, leading to the bank of the Yarra River, and it's a beautiful place for a morning walk, with fresh breeze, and screeching colorful parrots. I would recommend the Element to anyone who needs accommodation in the Richmond area.

We arrived early, and the staff who greeted us were friendly and helpful, agreeing to store our luggage while we went out for the day as our room wasn't ready. Upon return, the new front desk staff seemed to be starting our booking from scratch, asking us what kind of room we wanted. We said a room had already been allocated, but we provided the details again. It took a while, but we eventually checked in. Our room was like a sauna. The day had been hot, and the curtains had been open with no air conditioning on at all. It was a very small room, with just enough room for a queen bed, but it still took four hours for the room to cool to a comfortable temperature. Throughout the night, the main light switched itself on three times, waking us up. It then took a while to work out how to turn it off - it looked like some wires might have been crossed? We told reception when we checked out, and they said that someone would get back to us with a partial refund, but unfortunately, that didn't happen. The room was clean, close to Richmond amenities, and a quick tram ride to the city. We're undecided if this experience was a one-off/ someone having a bad day, so we're not sure if we'll stay again.

Lovely reception area and even the halls leading up to the rooms were beautiful. But the room itself was not. The bed was not made properly (Not tucked in). The bathroom was horrific - more a motel than a hotel I spent almost $300 on for the night. I was on the road side and the glass was not sound proof so I was kept awake all night but late night trams and road noise. This was not worth the price tag. I would have paid more about $120-$150 for this.

Friendly staff, clean rooms. Breakfast is ok. Rooms setup is more aloft than element, no kitchen or kitchenette. Outlet only on one side of the bed is a poor move. Clock doesn't dim, the dimmer button is useless, blinding clock all night long. Casting feature is a nice touch.

The top floor has beautiful views of the city. It is surprisingly quiet inside the hotel building l. The hotel is clean with lovely features like being dog friendly, a well appointed gym. We had catered food here for a function and dietary requirements were done very well.

just checked out on a 6 days stay in the hotel my room was clean and had everything you need for a business trip room service was engaged and kept room nice and clean located close to M1 city link is helpfull going by car another plus is connection to city centre within 20min using tram 70; or just 3 stops to Richmond centre which is a nice place for dining when back in Melbourne in this area, will stay here again

Lovely warm reception by staff. Nice common area with pool table, TV, warm fire and books. The room was one of the cleanest we've stayed in. Decent size with King bed, table and chairs and bench seat. Loved the curtains as they were on a track and blocked out all light. The shower was very spacious. Kettle, coffee machine, fridge and microwave in room. Would suggest supplying a little more milk. The balcony was huge with a spa and projector screen. Was lovely sitting in a warm spa on a cold winters night. Really enjoyed our stay.

Wow fantastic new Hotel. 5 months old. 24 hour desk. Great off-street parking. Rooms are very well appointed. Coffee machine, robes, Chromecast on 50 " TV.

Very modern and clean

(Translated by Google) Hotel room is comfortable, sleep well, bathroom equipment is novel, breakfast is delicious ~ the best choice for travel business ~ (Original) 飯店房間舒適，好好睡噢，衛浴設備新穎，早餐美味～旅遊出差最佳選擇～

This is a review during hotel quarantine so we didn’t expect much. The room is comfortable and the window is firmly sealed due to Covid restrictions. As I suffer from claustrophobia therefore I relied heavily on the air conditioning to retain my sanity whilst taking prescription medication to relieve my anxiety. However each night whilst the room temp is set to 16 the reading climbs to circa 21 -22 without any warning. Room becomes hell as the heat triggers my anxiety despite the medications. Many calls were made to reception and nurses attempted to fix it to no avail. Last night Mr Brian Williams who claimed to be the duty manager advised me that the change of temperature is normal as other guests have chosen heating which automatically heats my room as well. This is the most ridiculous explanation I had heard. When I questioned it I was told by this so called hospitality employee that he does not want to waste time explaining it to me as I’m like a brick wall!! Wow talk about service!! I have travelled extensively around the world and never encountered such a situation. What is the purpose of the personalized AC panel in the room if the temperature of my room is determined by the selection other guests make. If there is a problem with the air conditioning system then it should be addressed. Mr Williams needs some training on how to speak to guests who pay his wages. Will never recommend.

I've stayed at the Element before so I knew what to expect. What I wasn't expecting was a staff who were all committed to delivering the best experience they could. Yes, I am a Marriott frequent flyer, but sadly, I think Marriott in general have failed their most loyal members. In the US, there is very little recognition, service is inconsistent between hotels and upgrades are few and far between. I hope I'm not one of those "Do You Know Who I Am" people - but I do spend 120+ nights a year in Marriott hotels. All I expect is an efficient check in process, a decent room, perhaps the odd room upgrade every now and then and a can do attitude by the staff. The Element team are pros. Personalised service from the moment I stepped inside, a warm greeting, a nice hand written welcome note and a thoughtful welcome gift. More importantly the GM of the hotel had emailed me a couple of days prior to my arrival and asked me if there was anything I needed. That attention to detail is a forgotten art now. The Element is fresh and clean, has a great "pantry" concept in the lobby, great little restaurant and bar and the place is spotlessly clean. About the only thing they don't do is bottled water - which they might want to revisit (or maybe I've lived in the US too long now). The staff at the Element are service pro's and put many higher rated properties in the Marriott family to shame. Well done. I'll stay here again in a heartbeat

I was disappointed with my stay here. The hotel is quite new and well appointed, but feels poorly looked after (little things like unclean lifts etc). The room was very small with no work area (unhelpful for business guests). The staff service was pretty good, however there was repeated confusion about my booking which was frustrating. The food I had was ok, but not great and it was expensive (also no menu's in the room for room service...). I ended up getting food delivered as the dinner menu was limited and expensive. I didn't use the gym but I went for a lovely long walk along the Yarra - nice location (quiet). If I worked in Botannica business park I'd stay here again, otherwise I'd probably look at something else.

I’ve stayed here 5 times now! This has become my home away from home when I’m in Victoria for work. The hotel is always clean, rooms are so comfy and the hotel is dog friendly. The on-site parking in the garage is so easy to use and hotel is located near highway. Also right across from the Yarra river so nice to take a evening walk or a morning run on the trail across the street.

You guys were the highlight of my stay in Australia. It was my first time overseas (solo traveling) and you made me feel right at home. Shout-out to Moe in the afternoon and Brian at night. I want to applaud your entire staff; especially during such a busy time with the tennis, you all were perfect!

Staff were welcoming & attentive. The grounds, beautiful, so quiet & peaceful considering it's so close to the city. Facilities were fresh, clean & stylish. Parking was safe & secure. A tram stop on the main road had us at the sporting precinct quickly & with ease. Looking forward to staying again.

Awesome place especially the location which is near Burnley Garden. Nice rooms with wonderful bed to sleep on. There are game rooms for children. Breakfast is great and staff are very accommodating. Free bicycles are available for hotel guests. Ping pong table is at your disposal too......

The room and bathroom was nice and very clean, but one of our robes was dirty/had a big stain. Also the TV continually turned itself on during the night for no reason. We were staying here to try and get some good sleep but we couldn't. The King bed is also extremely short. I'm only about 170cm tall and my feet were hanging off the bed unless I put my head right up the top of the bed which didn't leave much room for pillows, and I needed pillows since the bed is very soft and it made me feel like my head was too low. Also the parking is $35 per night. Absurdly expensive in my opinion.

I'm a diamond member of Hilton. This is one of the 1st times I've stayed at a Marriott in a very long time period. I absolutely love this place and may switch to Marriott now. The bed was unbelievably soft the shower was fire. I will stay here every time I'm in the area now since our office is close by. Make sure you get a king room with extended view you get to see the park it's absolutely breathtaking. Make sure you take some time for yourself as they have bikes available and miles of paths along the river.

This is a great hotel. I stayed here for seven nights at the end of May. The room was spacious with a sitting area and large walk in bathroom. On some evenings the General Manager mingled with guests I ate at the restaurant twice plus on a couple of others had their ice cream sundae. The tram into central Melbourne stops at the hotel making the trip very convenient. I will definitely stay here again.

Had a wonderful, 5-night stay at the Element recently. The staff was excellent and helpful, the rooms were spotless and well appointed. Large and new bathrooms with a great shower and water pressure. Fun little happy hour in the evenings. Walked the Yarra river trail into the city each day - great 5 mile walk.

Excellent 3-day stay at Element Melbourne Richmond! The room was cozy and fine with rich breakfast. It was really a great experience!

Nice hotel. Room was nice. Space with in it used efficiently. Unfortunately unless getting room service. Any food options were a drive away not a walk.

This was a decent hotel at a decent price. It is right off a tram stop, which is good if you already have a Myki card. If you don’t have one, you have to walk to Hawthorn Station to purchase one. It would be helpful if they had them for purchase at reception, as another reviewer mentioned they offered in the past. The rooms are very compact, so there’s not much outside of a bed, bench, small table and bathroom. The bed wasn’t very comfortable, as it seemed to be two twin beds put together to make a larger bed. I dropped off my laundry ($25 charge for ten pieces of clothing) between 7:00-8:00 a.m. and was told I would have it back that evening. When I went back the next day to check on the status, my laundry had not even been started, so I was told it would take 2-3 hours, which was upsetting since I didn’t have many clean clothes available. I’m not sure what happened, but I assume my laundry was forgotten about, but I’m glad I inquired about it. I will most likely not stay at this property the next time I’m in Melbourne

In a word AMAZING!! We spent our night here during our Melbourne holiday and we had some concerns about our dog but this hotel gave all the comfort for us. The room was so clean and they gave the dog bed, bowls + dog Menu.. they also have yard for pets. how thoughtfull !! Definetely whenever I visit Melbourne I will be here and recommended to everyone especially if you are travelling with your furry kid 🤎

Always loved staying at element. Surrounded by nature strip along the Yarra River, it always give you a peaceful vibe. As it's a local hotel, always seek comfort away from the hot weather here. On 10th February 2024, upon an early checked in, Operations manager Modesto who was on duty at front desk exhibited an outstanding customer service experience. It was a hot day and I arrived at 9am seeking an early check in. Modesto while searching for a room offered complimentary breakfast whilst waiting. An excellent customer service experience. Highly recommend to come here to stay if your after a nice, clean and peaceful hotel away from the city hustle and bustle but am still ten mins away or a short tram ride away. Keep up the great work

Really nice location with very friendly staff. Breakfast is good and the restaurant is nice. I was staying for a conference at a nearby university and this was a good base for the week. Being close to the tram line is a big bonus too.

Beautiful nice and clean friendly staff well priced.

Whilst the hotel itself is nice and clean. The service of the attached restaurant is shocking. I may as well of helped myself to drinks because nobody offered me one. Food is nice but the service is just a complete let down and puts you off the whole place.

Great location for a meeting or conference. Access to the venue from the city on Swan St is a challenge. Hospitality was excellent. Very courteous & helpful staff.

It’s a lovely hotel but beware it’s a dog friendly hotel and they allocated us the ground floor room where a woman with a dog just checked out and the room smelt very very bad of let’s say that strong doggy smell. We don’t have a dog so why put us in the dog room. We complained after some pushback they agreed and moved us to a room on 2nd floor. Which was clean smelling. I found the staff efficient but not really friendly

Amazing property and great service.

We had previously stayed at this hotel and had an excellent experience. The beds are comfortable. We called 2 days prior and were advised you could not pre book car parks. We arrived and were told the car park was full and it’s first in best dressed. When we went for a look in the car park there were multiple free spots and when we asked about these, we were told they were already being used. Be aware of this as it is not clearly stated the meaning of ‘first in best dressed’. Our car was fine on the street as it was a weekend but it would be inconvenient during weekdays due to restrictions. The room had dirty brown stains on the couch and was not as clean as when we previously stayed. Convenient location next to a tram stop.

Loved this hotel ! The staff were great, the room even had a cool boombox/blue tooth stereo and charger, and the whole scenery is wonderful! Would highly recommend. I loved how every floor had an automatic hand sanitizer dispenser (the good foam one too haha). The hallways and everything in the hotel was so clean and pristine. Again, the staff was amazing and very helpful. When you enter the hotel there is a bar to the right or the check in (where they do the buffet in the morning). It’s very nice just like the rooms clean cut and white. The room I had was with a king bed and it had all the necessities needed. Closet , mini fridge , plugs everywhere with ALSO usb ports. Which was a big help. The bathroom was also nice and spacious. It is located a bit outside of the city but if you want a nice calm secluded escape and still be close by the city , this is it!

Jacuzzi room is very nice $35 per night for parking is extortion and cinema treats also expensive but nice.

Great hotel Couldn’t fault Great check in Great restaurant

Don't believe it when they say they have parking its ways booked out it basically doesnt exist, they say just go and park in the paid meter parking 200m away which is an annoyance. Then worse when it rains. Not worth the hassle stay somewhere else. Rooms are small, not much of a work area just a small round table.

One of the best hotels I’ve stayed in. From arrival to leaving, we had a pleasant experience and everything functioned as it’s supposed to. Very comfortable and clean. Love the social area to relax down stairs too.

Place was clean, tidy and well organised.. location was great and accessible via public transports.staff were helpful and well presented

Great accommodation, service and food. Really enjoyed the my stay

I enjoyed my stay here, the reception is very friendly and helpful. Love the smell of the room the first time I checked into the room. The bed is super comfy, I had a really good sleep. I workout at the gym in the morning, it is convenient as nobody was there. Feels like my private gym.

Fantastic hotel. Clean, modern and lovely staff. We will be back whenever we visit the City.

The staff at Element Melbourne Richmond were top notch. Always available when I needed them, responsive, and friendly. The facility itself was clean and modern yet comfortable and safe. Traveling solo can be stressful and nerve wracking especially internationally. But Element made the whole stay comforting and relaxing. With great pricing as well, I would definitely recommend to friends, family, and other travellers.

We stayed in the spa suite it was so nice and fun to enjoy a movie on the rooftop while soaking in the hot tub! The staff were very friendly and helpful. Everything was very clean, great experience! Thanks for an awesome night away ☺️

Great service. Dog friendly too. It was clean and well equipped. Bar and restaurant was awesome. Breakfast spread was limited compared to some other places but quiet enjoyable. Will be back.

Had lunch here. Enjoyable fish and chips. The batter was. I’ve and light allowing the full flavour of the fish to present itself. The chips were French fries and they were well done. Portion size was reasonable without being excessive. Service was very good. Will go back again.

Excellent experience all round. We had a minor hiccup with the meals one night but Dilip and the rest of the staff were very apologetic and went above and beyond for the rest of our stay to ensure everything went smoothly

We had Abba Electrical come in and install our Fujitsu split system, they were very helpful and competitive. Michael was amazing nothing seem to bother him when l asked him to do the most complex layout of duct work on the outside of the building to minimise how obtrusive it looked. Very happy ! Thanks guys.

Never changed my sheets, no request card provided and even though I dragged the sheets to the floor the room keeper still managed to leave the dirty sheets in my bed. When I made the booking I saw their promotion that i would get 3000 points per stay, so I went ahead and booked 2 stays. Then during my stay I asked the reception if they could confirm that a total 6000 points would be applied. The reception responded that they don’t check points for me, however, I would be notified once the points were applied. Then weeks after I only got 3000 bonus points. I called the hotel and the hotel reception said that I should contact Marriott as I’m a Gold member so they might do something. But they cannot provide a number to call. So I had to send a long form to Marriott and then only to hear from the hotel’s own duty manager Sanjam, who said that it’s my mistake that their system did not apply the points. This hotel is a joke. Stay away. Even as a Gold member with Marriott for over 10 years I am appalled.

The rooms are really clean and nicely decorated, and the area is super quiet. The only downside is that there aren't any shops nearby, which can be a bit inconvenient.

Great hotel to stay outside the city. Tram is just a short walk. Staff were curteous and helpful. Rooms were spacious and bed was comfortable. Parking is a bit pricey ($40 per night) but secure.

I recently stayed at the Element Richmond Hotel for a business trip and had a fantastic experience overall. The check-in process was efficient, and the staff was friendly and accommodating. The room itself was spacious and clean, with comfortable bedding and modern amenities such as a flat-screen TV and high-speed Wi-Fi. The bathroom was also well-appointed, with a powerful shower and plenty of fluffy towels. Overall, I highly recommend Element Richmond for anyone visiting the area. The hotel's prime location, attentive staff, and comfortable rooms make it an excellent choice for business or leisure travel.

On arrival we were offered complimentary glass of champagne. Room beautiful and bright with two windows and lovely outlook at trees and garden. Short stroll to Yarra River walkway. Free use of umbrellas and bikes available to ride as well. Enjoyed the buffet breakfast and bed so comfortable. They offer MYKI cards at reception and tram into city right near hotel. Definitely recommend.

Though it is not close to Mel CDB, we find this hotel is perfect for us as we like a very quiet environment. If you like to walk along the Yarra River, this is a perfect place. We can make use of the free bicycles to cycle along the river see something very different from the Queen Victoria Market.

The hotel is situated in a great location, close to the wedding venue Leonda by the Yarra, the Yarra River is also walking distance to the hotel with lots of restaurants nearby. The staff contacted me beforehand to check on the location of the room which was a nice touch. The carpark was difficult to locate and I called when we got lost and they wouldn't tell us how to find it unless we disclosed all our booking information. The staff at the front desk were nice and friendly. The room was clean but did not have some basic amenities like cutlery. The biggest let down was the beds. They were extremely uncomfortable and kept us awake at night with very stiff and sore backs in the morning. There was also a loud clicking of the AC unit periodically throughout the night which kept us up. For the location and convenience, it was a good hotel. Not the greatest hotel for the price but it served its purpose.

Elements just gets it so right. Lovely staff, extremely clean, very spacious, modern and super comfy with lots of little touches that make your stay wonderful. I’ve stayed here a few times now and it’s always great. Well worth the slight detour out of the CBD!

Awesome hotel. Huge bed and room space. Nice warm fluffy robe. Love the bench seat and the common areas. Excellent staff

The man at the front desk was very rude and indifferent. When he found out I was a platinum member, he only asked for two words: points/breakfast. He put me in a room on the first floor near the street, which was very noisy. The next day when my girlfriend checked out, the same clerk charged us for one night's parking and two breakfasts, when I had clearly answered the day before that I was entitled to two breakfasts with my platinum membership. When I went to the front desk to ask him about it, he continued to act like he didn't care, he could have checked my information from the computer but chose to ignore it, I was already a little angry at that point, and he called me bro. I don't understand why there are people like that working in the service industry.

Stayed here for more than 3 weeks and enjoyed every day that im here. Staff are friendly and breakfast is decent. On site parking available as well and theres a tram stop right outside that can easily take you to the busy city.

(Translated by Google) The new hotel is clean, but there is no need to go around, staying up late before and after the check-in. (Original) 新飯店乾淨，只是周遭沒得逛，入住前宵夜先買好。

(Translated by Google) The park is well planned and the animals are diverse. (Original) 園區規劃很棒，動物多樣

Breakfast is really good..

Friendly service and even better meals

(Translated by Google) In the morning, the outdoor air is good, and there are gardens and trails next to it. (Original) 早晨室外空氣好，旁邊又有花園與步道。

Lovely and quite place to unwind and relax

(Translated by Google) Good, service and restaurant are 0k (Original) 幾好，服務同餐廳都0k

Chris & Brian are AMAZING! Excellent Hotel and amazing staff! We want to express our sincere appreciation and gratitude to Chris and Brian from the front desk. We had a predicament of missing a tour in the early morning with circumstances beyond our control (Uber issues). Brian and Chris went above and beyond with helping us find alternatives so that we didn't have to miss our day tour. From taking the time to research other tour groups to calling us other methods of transportation, their patience and genuine concern was much appreciated. Thank you so much Chris and Brian once again for being so fabulous and allowing us to enjoy our day at the Great Ocean Road. Hotel is also beautiful with great amenities and a very comfortable bed! Thanks again!

Nice new hotel. Good function rooms on top floor.

This a terrific new addition to the precinct. Helpful staff and some comfortable places to have a snack, meal or coffee.

New and Fresh, great place to get a coffee.

(Translated by Google) Pretty big supermarket (Original) 還蠻大的超市

Very clean, great staff that looked after me and a good location. Will be back for another stay.

Staff is super friendly, loved that the place is pet friendly, gym is pretty good plus there's a cute little yoga/stretch igloo thingy outside. Borrowed one of the hotel bikes and went down the Yarra River ??. A reception dog would make this place the greatest...

Great service from all staff members. Clean and modern hotel ?

Aircon didn’t work on a hot night, staff couldn’t fix and wouldn’t compensate. Don’t recommend.

Very relaxed hotel. On direct tram route into Central Melbourne adjacent to Richmond eateries. Yarra River is at the door. Marvellous staff. A very good alternative to staying in the heart of the city. Westin have done great job putting this hotel concept together. Thoroughly recommended.

Really friendly and welcoming staff, great amenities. Love the Chromecast functionality in the room.

TOTALLY The best burger I have ever had. Was only there for a lunch but I think I need to bring myself back for my birthday or something.

These are the comments posted by my wife Jennifer. Beautiful modern hotel, tastefully decorated.Lovely public places to sit and relax. Rooms comfortable with everything you could want/need and beds heavenly. Felt like paradise! Spa on the balcony very relaxing and pleasant to sit on the balcony and chill, overlooking expansive parklands. Staff friendly, patient and accommodating. Location lends itself to interesting and wonderful walks along the Yarra River and trendy shopping strips of Swan Street and Bridge Road. Bicycles are available from the hotel. Short tram ride from the city centre. Pets are welcome but unfortunately, our dog was just over the 20kg limit. We only spent one night in the hotel however it really was a special 22 hours and would highly recommend for an empowering mini-break.

Lady receptionist was rude. Entertainment area was closed/no access. No swimming pool and not much amenities, not even a bath tub. You have to pay for a parking space. For a 280 dollars room with no breakfast, it is not worth the money. It did not meet our expectation of a “4-star” hotel. The only good thing about it is pet-friendly.

On 6/2/2020 my hire car was picking up a guest at Element Hotel when a stone dislodged from the roof terraces and damaged the roof of the car. I have been told that the hotel will not accept any liability for this and as such I am responsible for the repairs. The question I now ask is what if it had landed on a guest's head and they sustained head injuries would the hotel accept liability? I am extremely disappointed with their attitude towards this issue. David Wright

Another perfect Marriott property in Melbourne. I can't say enough about the service....everyone was soooo incredibly nice. This is a very convenient location with tram stop right out the front door.

We arrived at 3 pm (check in started at 2) and were greeted with a line of at least 20 people waiting to check in. One receptionist and a group of angry guest. My partner had to go and find other staff, and request that they assist with checking people in. The checkin took a considerable amount of time, and we had a wedding to attend. We barely arrived to the wedding in time. But the letdown didn’t end there. Our room was loud, there was no menus in our room, no cutlery, nor anyone at reception to call to get any help. All in all a very disappointing stay

“An absolute gem” Our whole stay was wonderful. The hotel is new with unique ammenities, however it is the staff which really make the experience stand out. From our first arrangements with Brian, thorugh to the daily interactions, every person is so helpful and accommodating. The warmest service I have experienced in Australia.

Really nice hotel and amazing staff. Highly recommended

I can’t recommend this place, more. As one of the main DJ and entertainment providers who cane in expecting a ok venue- we found it to be much above standard with staff service, food and function area!

Fantastic area and so close to the city. Not only is it dog friendly but we were able to have our cats with us. Rooms are well appointed and spotless. As a previous housekeeper supervisor, this was fantastic for me to see and the staff were fantastic. And don’t get me started on the room service. So good we had it three times during our stay 😊😊😊We’d recommended this hotel to anyone, with or without furbabes. It’s a 5++++ from us

Thank you SOOO much! Staff and facilities were exceptional. Element kindly hosted us for a 2-day conference and everything was fantastic. The Skyline room has lovely views and the "Raid me" fridge was full of snacks (definitely a favourite amongst attendees) Lunch in the restaurant was great, a wide variety in the buffet. Rooms were comfortable and modern. Thanks again for all your help and service over our conference. Would recommend to those looking for a great venue, just outside the city!

New hotel staff every attentive and helpful.............I always appreciate the personal touches From wine to hand written cards and lush bath robes

Wonderful hotel, quiet neighborhood. Make you feel like home.

Low temperature inside the rooms, all my family and I had cold. The quality of foods is very bad that my wife and I got stomach pains

Stayed two nights in the king spa room which was fabulous. Comfortable and spacious room and large private balcony with a huge spa, so relaxing. Overlooks the Yarra and tall gums. Staff were friendly and attentive, will definitely be back.

Amazing hotel, stayed there for a week.. it's beautiful, comfy and with good facilities.. would definitely recommend...

Did hotel quarantine here, delicious food

(Translated by Google) Excellent new Element hotel near Melbourne. With tram 70 the door (but outside the free tram zone). Great service! Good restaurant at fair prices. New rooms. But there is no kitchen, as in other Elements. Excellent cost / benefit. (Original) Excelente e novo hotel da Element próximo a Melbourne. Com tram 70 a porta (mas fora da zona free tram). Atendimento ótimo! Bom restaurante a preços justos. Quartos novos. Mas não tem cozinha, como em outros Elements. Excelente custo/beneficio.

Great modern hotel, stayed there a few times now. Staff are super friendly and happy to help in any way. Traffic noise in the "View" room is pretty bad if you like the window open, to be expected being on the main road. Dinner menu is pretty small. Only 5 items, but what they do make, they make well.