This would have to be one of the most untidy, messy, and poorly kept gyms I’ve ever seen in my life. The other reviews on here that say otherwise should not be taken seriously. There is a constant mess everywhere, with both trainers and members leaving weights on equipment, leaving benches in wrong places, leaving weights strewn all over the ground, barbell clips everywhere, jump boxes all over the place. The amount of stuff left everywhere is a safety hazard. The manager doesn’t seem to care enough to sort the issues out (the front desk has been made well aware of the issues many times). There is not a single time I come to this gym that there isn’t stuff left everywhere, with staff members constantly walking past and doing nothing. Last week there was a silver dumbbell left in the middle of the huge open area/walkway for the entire 90 minutes I was there, with a constant stream of employees walking past and ignoring it. As for the toilets…. I’ve never had to wipe urine off a toilet seat so many times in one place more in my life. Male members seem to think that it’s okay to stand a metre away from the urinal, leading to constant wet patches of urine on the ground in front of the urinals. When doing a number 2, it also seems that male members/potentially staff members think it’s nice to leave poo all the way up to the rim of the toilet. Note this is not an infrequent occurrence: the toilets are often gross and more often than not all three cubicles are unusable or requiring the next member to clean someone else’s mess just to be able to go to the toilet. Members and trainers also do not often seem willing to share equipment during peak hours - even at the times when there are more people here than equipment. Some people “do supersets” with 2 or even 3 pieces of equipment, and not willing to share, nor are they actually doing supersets as they are resting for long periods of time in between both exercises and sets. These problems also seem to only occur at this specific location. I frequent Church St, Flinders St and QV, and while they aren’t perfect (no one expects a perfect gym 24/7), Melbourne Central specifically has some serious issues. I would be embarrassed to work here and show new potential customers around. If they want to fix the issues on the gym floor, it could perhaps be a good idea to have a staff member walking around the gym floor during peak hours (maybe 3-7pm?) and talking to customers about gym etiquette and making sure that everyone is aware of how they can keep the gym well maintained for everyone to use. Even if you just did this for a month or so, maybe you would be successful in changing the poor culture of this gym and it might be better for all.

Worst gym experience I had in my life. Workers at the counter are good for scamming people. They never offered me a 7 day trial which is ideal for new customers (it's offered on the web page) They don't provide all the information and lie to your face. It's all a big marketing façade. DO NOT SIGN UP HERE . AVOID THIS GYM AT ALL COST. Equipment is depressing. Only 2 machines for quad extensions. In Melbourne! Central! In a 'huge' gym... Unbelievable. Mats are so worn out. The carpet smells really bad. This is not a premium gym at all. It looks pretty big at first view but u had days at midday when I couldn't use a single machine cause they were all taken (I didn't even try to train from 5 to 7pm). People don't use towels. Today I counted 22 people using equipments without a towel (only 2 were using one + me). Something that should be mandatory!! Are u guys serious? I got told I could cancel one week after signing up (cooling-off period) but when I called the worker said "I don't know what you're talking about. Can you send us an email?" An email of course they're not gonna answer. So I lost 263 dollars for one month in this horrible place... 263!!!!!!

I recently moved to Melbourne and came here on a 1 day trial to explore the gyms in the area. I was very impressed with the facility and the staff were so friendly. A well deserved platinum gym with a great location in the city center. The sauna and steam room were an added bonus which were the perfect finisher to an intense workout! 💪

I joined Fitness First Melbourne Central a couple of months ago. I requested a personal trainer to familiarize myself with the equipment and personally asked for a female trainer. The personal trainer was all right, and I was impressed with the ``professionalism'' and customized sessions. So I decided to take extra training sessions. I paid her the money, thinking she was employed by Fitness first for two reasons. First, they assigned her to the startup training, and she was wearing a Fitness First t-shirt, just like other trainers. (She even came with this buzzer which I thought was part of the Fitness First payment system). Unfortunately, according to her, she had to leave the organization. Before leaving, she tried her best to convince me to get the remaining training sessions from her guy friend, which I politely refused. That was when I saw her true colors when she rambled on about how I never told her that I wanted a female trainer and how her friend, a guy, is very professional. (Her lies started where she claimed that she had informed me she was never employed by Fitness First, which shocked me. I guess it was difficult for her to catch up with her own lies ..) I still have the email of the admin from Fitness First, who contacted me via email requesting me to write a review on this trainer for promotional purposes, and I had informed the admin that I would do so once I finish my training as I had taken additional classes. So, this doesn't make sense, Fitness First assigned her, the Fitness admin is aware that I have taken extra training classes from her (and that too via email), and now, the trainer was never employed by Fitness First. Something fishy is definitely going on somewhere. (I still remember when I told the trainer that I would collect the receipt from the management as I didn't receive it in my email, and she immediately issued it to my email.) Anyway, according to her and her "good guy friend trainer friend", I would need to do my remaining training sessions at the Flinders Street Fitness First as their friend, who is a female trainer, is there. I refused and requested the remaining session money to be paid to my account after she deducted a session's late cancellation when it was never a late cancellation. Honestly, I didn't want to stoop to her level by arguing with her about the late cancellation when I realized how unprofessional she really was and a LIAR :) Also, I did not request a refund for any previous training sessions with her as it was for the training she did with me. Btw, she had introduced me to a fitness app which shows the exercises for the sessions so that it would be easy to follow when she was not around (She did the exercises in the Fitness First gym and records herself. It is more like a youtube video so that you didn't need to search the name of the exercise, etc. ) My access to the app was also cancelled :) I am not going to pull my hair because of the above issue as I do know that you reap what you sow and what you do to others will definitely come back to you, and it is only a matter of time. However, this was the worst unprofessionalism experience I have ever experienced in a gym. Glad that I stood for my rights and refused any remaining training when I found out the truth. Anyway, the gym is good; just ensure you have a professional and honest personal trainer.

Yousef is the name of a personal trainer in this club which you can name him the definition of arrogance, rudeness, fake confidence and selfishness. He fights with everyone, no matter they are members or other PTs. It is the third time I've been to this gym amongst my very limited attendance at Melbourne Central FF, which I observed this PT fighting with a member. Two other separate previous incidents were with a PT and another member a while ago. I was very close to the incident today. He rudely disrupted the member using a boxing bag and when member declined to give it to him, he was trying to get the member to punch him!!!!! He was clearly repeating in member's face: "punch me, punch me". Seriously no manners and no etiquette. Then he brought security and even police to the gym floor and caused a scene trying to accuse that member of punching him. How disgusting!!! To Melbourne central managers: We go to gym to train not to get more stressed by your staff. I dont know if the PTs have a direct manager in this club or not, but if there is someone above Yousef (which I believe there must be), that manager needs to be ashamed of their performance that their PT causes all these dramas and sees no consequence and still working there. I'm never going back to this club anymore unless this selfish person is kicked out. He makes me feel very unsafe and uncomfortable. Good job Melbourne Central managers 😡

My husband and I were loyal members for 7 years. We cancelled our membership in person due to moving interstate (over a month ago). We continue to be charged and when we phoned the club we were informed the membership was new cancelled. They informed me we wouldn't be charged again, but we have been charged again including additional late fee charges. When I contacted them for the third time, I received a message stating our accounts were cancelled. We have tried everything we can to cancel our membership and it seems no one will cancel it for us! Absolutely appalling!

FF centre is one of the unforgettable place to me as I have been there for 3 years. I enjoyed working out at this place not only because the excellent environment but also the atmosphere that’s is full of kindness, inspiration, and precession. My coach Ian and his friends are always patient to teach me the knowledge of training techniques, I enjoyed the time here so much and if I got the chance I’d return to this place and lift up weights with them again.

All the equipment is like the gym in the hood. The club manager takes feedback and throws it into bins. Mats are like 200 years old. What is platinum about the club is rusted barbells and weights. The online timetable will only show classes that can be covered by the manager. Always misses listing to weekend yoga because he can’t cover it. Raised soo many feedback. New equipment is coming in December 2022. Platinum pricing with zero standard . Been member since 2008 and the managers had been worst ever. The current club manager behaves as if he is paying me to come. the group fitness manager responds: If you ain’t happy with the club then why don’t you Try going to other location. I am not happy with him covering all the classes. Monday pump in until 6:15 pm and yoga starts at 6 pm. Soo what a great timetable. What a great way to treat your customers? If you can’t accept feedback and make changes then don’t bother replying. Such a poorly managed club

I love those group exercises class in this gym! You have so many choices through out the day. Friendly staff and great equipment. The sales person (I think his name is Jack?)who signed me up explained everything very clear to me. Price is a little bit higher than small gyms but you will have the best experience ever! Recommended.

I visited Fitness First gym on the 7th of July at 7 p.m., and unfortunately, my experience was far from satisfactory. The main reason for my disappointment was the poor service attitude displayed by the blonde girl at the front desk. Upon arriving, I expected a warm welcome and professional assistance, but instead, I found the girl engrossed in chatting with her friends, completely neglecting her duties. It was evident that she prioritized her social interactions over serving the gym's customers. I approached the front desk hoping to get some information about the gym's facilities and classes, but she seemed disinterested and unhelpful. Her lack of attention made me feel like an inconvenience rather than a valued member. As a gym-goer, I believe that excellent customer service is crucial in fostering a positive and motivating environment. Unfortunately, this experience left me feeling dissatisfied and unappreciated. I sincerely hope that Fitness First addresses this issue promptly and takes steps to improve their customer service. It's essential for the staff, especially those at the front desk, to be attentive, courteous, and dedicated to assisting the members with their inquiries and needs. I still believe in the potential of Fitness First as a great gym, but my encounter with the blonde girl has left me questioning the overall commitment to providing a welcoming and customer-centric atmosphere. I hope that my feedback helps in making necessary improvements for the benefit of all members.

The management team is horrible. I originally cancelled my membership in March, they have a 30 day notice period which is completely fine. I was being charged for those 30 days but during that time my fitness first card stopped working, so I assumed that the membership was cancelled. Additionally, I received an email confirming my cancellation. However, I assumed wrong, as I realised in July that I was still being charged. I hadn’t checked my transactions so I didn’t realise sooner. I called fitness first and they assured to let the manager know and issue a refund. It has been more than 2 weeks and I still have not received a refund or had management contact me, and I am still being charged. It baffles me how my card can stop working preventing me from entering the gym but I am still being direct debited. It seems a bit scammy considering they would have had to process part of the cancellation to stop my card.

Having a great experience at this gym!!! loving the facilities and the personal training programs, they are helping me to achieve all of my goals in the times i want to achieve them by. All the staff are friendly and will help you with anything you need. Would definitely recommend over any other gym in Melbourne.

Highly recommended. Friendly and helpful staff. I get a best deal and I very happy with the offer. Lets join and start today!!! Derrick is very friendly and nice!

Get out of here if you aren’t bringing money-fitness first policy. I acquired a 7day free pass and went to try another class the second day. The manager wanted to have a conversation while it was 2 minutes away from the start of my class. I said fitness first is too expensive and anytime fitness is still my preferred option. I said i am going to use the free pass to try as many classes i can and see if i can make this expensive commitment with fitness first. So far i loved the yoga class. The manager refused to let me in knowing all i have tried with fitness first is one and only one yoga class. The manager Jack said he thinks i am not interested in joining the gym therefore he couldn’t let me in because it is a company policy. OK. Isn’t this anti the purpose of a trail pass?..... Very insulting.

I signed up for a trial here to see if I like it or not and the Chinese customer service with glasses kept asking why. It is a friendly gym but its not for me so I didn’t come a second time and the same girl kept calling me even after I said I weren’t interested and she asked me why did I sign up then and if I only want free gym. What a st. U . Pid question, how do I know if I liked it or not if I didn’t try it. It was a 5 day trial and I never came back a second time

I found this gym unwelcoming and the staff really unhelpful. The equipment is also not the best and not enough for the people they have at certain times. If you don't have a personal trainer good luck finding someone that could help you with anything. When I was signing up they also promised me that I could freeze my membership for 2 months, since I knew I would be traveling and that was one of concerns.. well, surprise surprise, when the time came they said it can't be done, so I was paying even though I wasn't here. Seems like the staff at the front desk doesn't have a clue and would tell you anything for you to sign up, but then you're on your own. Very unprofessional.

When i sign the contract, the sales person did not inform me I should go and terminate the membership 28 days in advance even after the contract dates ends, just let me know the contract terminates on October, and did not even give me the copy of the contract. I believed in this big company, but turns out they charged me for another 3 months (300 AUD) after the terminate date of contract, and blame me I am the person who signed the contract, I should be aware of this. It was really frustrating.

Great facilities. Loved the large choice of classes since I've joined. Staff have been checking in regularly with my progress, which has been helping me stay on track. Highly recommend Fitness First Melbourne Central.

DON'T BELIEVE THEIR FAKE REVIEWS!!! The gym has very laid back environment. Everyone is either always on their phones or looking at you and the gym only cares about your money. PT's don't know what they're doing. very small gym and less equipment and furthermore, the PT's and members don't like to share the machines. Not worth your dime. There are so many better gyms out there with serious lifters. Just an advice, before you decide to lock in a 12 month contract, please go for 7 days trial!!!

Nothing good about this gym. Seriously the worst gym ever. If you are serious about your fitness routine don’t even bother working out here. All the personal trainers are rude and a few personal trainers don’t even want to share the equipment! The members are also rude

Look, let’s call a spade a spade...it is not by any means a lifters gym, the space is brilliant! The low to mid range hammer strength machines are okay. The usual 50kg cut off point with dbs and bbs, which is annoying. But it’s the majority members that make it a troglodyte environment. Especially when it comes to ‘gym etiquette’, which no one seems to understand or appreciate.

Be very careful! They get you in with a “free trial”, but it’s a nightmare to get out of, if issues arise. Do NOT sign up! They charged me membership fees while on a 2 week trial. Kept on charging me while I was contesting the charges. Poor follow-through as you need to jump hoops to get people to fix an issue. Still charging me despite having cancelled and on dispute with my bank. Great facilities (I was there only once and had to pay for a whole month and a membership fee), but terrible, awful customer service. Be careful.

Very very bad. Personal trainers are only interested in trying to buy more sessions from them. Staff are rude and even after cancelling membership they continued to withdraw from my account

Facilities of the gym are good, however customer service and experience was bad. The staff themselves are great and friendly but their payment team has been frustrating me. I called up in early April 2022 to see how much I had left on my contract and was told I had $321 left to pay, a couple of months later and the staff member told that my final payment would be on the 21st of July and today (4th of August) I was charged another payment. I went back and looked at my statements since my original phone call and it turns out they have charged me $477.72 total which is over $150 what I originally had left on my contract. Very frustated and very disappointing, will never sign a contract with Fitness First again

I have been training at this fitness first for about 20 months! I started with classes which I really enjoyed. Then through one of the gym promotions I met Ian for a consult! Ian has been a great fit for me especially understanding trainer. I have been training with Ian for about 15 months now. Have seen great results physically and mentally. He is great at checking in with me, making sure I am comfortable with the program if I train with him or by myself. This has made me super comfortable to come to the gym quite regularly as Ian has created a great environment with his clients who have all gotten to know each other as well. Thanks to the other trainers that also always say hello and make it feel like a community!

The Fitness First in other countries have better services.

I haven’t ever been comfortable in a gym environment, but look forward now each week to come and train with Hossein Spz. It has been more a learning process for me- nutrition, posture and gaining skills/ tone. Honestly can’t recommend a better personal trainer.

I've been exercising here for more than one month, it's really a excellent gym. Consultant Derek，Tina and personal trainer Jade are so lovely，I become loving fitness day by day. In addition, I 've never seen so many fitness facilities before, you can use all kinds of equipments here to help build your muscles. And also the price is reasonable, it's cheaper than dance club.

One of my favourite Fitness First gyms to train at, with friendly staff that always made me feel welcome and valued. The gym was well maintained and had all I needed at this gym, with lots of equipment. Unfortunately I couldn't continue my membership after four years, due to new working location.

Awesome city gym, never too busy, large variey of new equipment. Great staff and free parking!!

Francesco is a professional, extremely well prepared and attentive PT. After trying a few different PTs and not seeing any results, finally he was able to help me to take my game to the next level. His training is challenging yet enjoyable and I always look forward to a chat and a laugh during our sessions. My performance playing has improved tremendously and I wake up each day with more energy than ever. Thank you Francesco for improving my health, fitness and overall lifestyle!

Facilities are rather old compared to the QV outlet. The manager is quite rude and the staff likes to hard sell without sticking to their words (Referred my friends and was told that I will get benefits however I have yet to hear from them at all). Always crowded, hot and has a weird smell. Don't recommend going.

Good gym

Francesco is nothing short of amazing as a personal trainer. His passion for fitness and dedication to his clients are truly remarkable. From the moment I started working with him, I could tell he was invested in helping me achieve my goals. Francesco's knowledge of exercise and nutrition is top-notch, and he customized a workout plan that was both challenging and achievable. What sets him apart is his ability to motivate and inspire. He kept me accountable, even on my toughest days, and his positivity was contagious. Thanks to Francesco, I've made significant progress and gained a new level of confidence in my fitness journey. If you're looking for an incredible personal trainer, Francesco is the one to choose.

Only can work out 50 minutes for seven times a week, even if it’s very quiet. And u still pay the same training fee, poor service.

I've been going to this gym for about 3 months consistently and can say that it is a really good gym. Pros - lots of equipment even during peak time (you can almost always get what you want), clean, has all proper facilities, able to get your workout in efficiently and walk out. Love their hot yoga classes. Staff are generally nice. No one really bothers you. Cons - too many PTs and their clients training during peak hour, quite annoying really. They ask to jump in to use a machine you're using which I think is a little rude... There definitely is this ego thing coming from the PTs which I don't like at all. The gym could definitely use more cable machines and more leg press machines. The lifts to get up to the FF level is really really slow and can get really packed during peak hour. Definitely expensive and I would recommend to sign up for a Platinum membership at a less popular FF gym to take advantage of a cheaper rate, then come to this gym.

The staff are super friendly and helped me out when I was looking for a new gym! Also the equipment is always clean and love the facilities!

Only 3 months contract but still continues paying until i found it and doesn’t returns me money I couldn’t use my membership in last one month But still paying one month money?? And no one tell me I still paying although even my membership expired 2 months ago but still need to paying? Very bad place

I have recently joined this gym and was thrilled to see how hard core excerises were offered by this gym. This is by far the best gym I have seen with all lavish facilities available in platinum fitness first.

Great location and good facilities. Can get busy during peak hours after 5pm. Good selection of machines and equipments, though some were unavailable for a while. I have been with my personal trainer, Hossien, since February. Initially I had 3 sessions per week before working full time. Being my first time being trained, he was great in explaining the process, requirements and his role in helping me to achieve my goals. After I started working full time, I wasn’t able to commit to 3 sessions per week. Hossien was accomodating in changing to 1 session per week. As with the case my improvement have slowed. Hossien was always great to push me to do better and maintain the progress. I would say that PT requires a lot of commitment and patience, the personal trainer will help you achieve your goals, but it is up to you to commit to the plan your PT have set. I would still recommend any person new to working out to have a personal trainer as they will tailor the program for you and accomodate your goals. If you are interested, hit up Hossien, he will be clear and upfront on what you are after.

Love training at Fitness First Melbourne Central!! The facilities are awesome, heaps of space, love the vibes and its an all round awesome place to train! Highly recommend checking it out!

(Translated by Google) Central's fitnessfirst is very big and clean. The equipment is very complete. Especially the atmosphere The fitness atmosphere is particularly good! (Original) central的fitnessfirst很大很干净 器械很齐全 特别是气氛 健身气氛特别的好！

Fitness First Melbourne Central is the best gym in Melbourne CBD. The Personal Trainers are some of the best in the industry in Melbourne. I have been a member at the club for over 12 years, it’s like my second home. The staff are friendly and welcoming. The amenities are kept on top of. If you’re doing body building, it’s well laid out and everything is easily accessible...unlike the Flinders Street club which is really awkward to get around. There’s also 2 hours free parking, so it’s super convenient if you drive...or the train station is right below. Love the team here!

I was doing my morning routine. I was doing leg press and there were plenty of other leg press variant machines available. PT come over and asked to share my machine with me, insisted that my machine is different from others. His client proceeded to take ages to complete he set. I couldn't waste my morning time waiting for them, so I moved on to another leg press machine. Admins, if your pt program needs specific machines, how about put more of them? PTs, how about don't share machines if there are plenty of other variants available, especially in the morning and especially if your client is going to take a long time per set? I'm heading to QV one next time. More racks facing the mirror there anyway.

Best gym I have been! 7 years of professionalism, across Management and personal trainers. Very collaborative environment. Today unfortunately I had an concerning episode when one personal trainer display abusive language towards me and my personal trainer while doing a pt session in regard to sharing equipment. The fact that this personal trainer (called I think Yousef,) was the only negative thing I have experience in 7 years, make me feel very grateful about this Amazing gym. Unfortunately this trainer seemed not to fit in the overall environment, full of kindness and respect. So hopefully the Management will take action in regards this person that had not issue to verbally abuse me and my trainer over a punching bag that he had difficulties to share, and wanted NOW for him and his client, regardless was being used and he was just told that we would leave the bag in few minutes. But he wanted it NOW so.... lets abuse other right? I was really speechless. I hope I never see that trainer again to Melbourne Central... Thanks to all the amazing people there! Keep us, especially against such arrogant trainers around that dont reflect the hard work you all do to keep that gym so down to hearth and accessible to everyone.

I have joined this club for 2 years and have been training with Ian for 2 years. It’s always been a fun journey while training with him as he is such a gentleman, always have good and workable training schedule for me. Training with him is always a pleasure as he has such a high level of acknowledged about work out, always correct my mistake, give good advices and always on time! Most likely he is very sweet too! Highly recommended!!! For beginner or even people have been working out and need advice!

Gym Located on 3rd floor of Melbourne Central, it can only be accessed via the elevator at the Lt Lonsdale street entrance. Staff are generally good, the members.. well a lot of people look like they don't want to be there. They have a range of Les Mills fitness classes and Yoga. The music in the classes has degraded since Australian Govt effectively blocked a lot of the original songs from being played, however there is a good stereo system. Fitness first is associated with xplor debit success so I would recommend you research reviews for that company before you consider signing up for membership.

I'm kind of a journeyman with gyms. I've have been training in them for 30+ years now. I've trained at gyms in various parts of the world: US, Europe, Asia, and, for the last four years, also in Australia. I've experienced high end, gritty, basic, and plenty of gyms somewhere in between, so I have a bit of experience with training at various types of gyms. I've been going to Fitness First (FF) for around six months now. First and foremost, I enjoy the overall positive energy inside a FF facility. The equipment is decent. Both the gym itself and locker rooms are clean. The staff are professional and friendly. Upon entry to the facility, I'm greeted by a staff member - a staff member that is approachable. In case I have a question or need anything, a conversation can easily be established. I look forward towards training at FF facility. Anecdotally, it seems that the majority of other members inside a FF are from a younger demographic which adds to the energy. To me, a gym that has positive energy / good atmosphere is more important than the equipment itself. At the gym, I bring a towel, pretty good attitude (I think), and try to be a decent citizen. Usually, if I feel pretty good and motivated prior to my workout then my post workout sets me up for the rest of my day - especially after the endorphins kick in. Training at a gym, like anything else that involves lots of other people - either working with them or just being in the general vicinity of them - is usually what you make of it. I'm glad I made the decision to join FF.

After forgetting something, I called and asked them to set aside. I returned the following day, nothing, so i left a note for the staff member. A week later I tried again, this time, the story changed to, ‘he said he didn’t find it’, ‘he can’t remember where he left it’ AND ‘we’re not sure who was on that night so we can’t verify’. The manager then spoke to me and accused me of lying, that I made up the story, and asked me to provide evidence. I showed him my call log, and he said that was insufficient since I could have been making a general enquiry. I then asked him about the note I left, and he said he didn’t know about it and they would’t acknowledge that since I probably lied when I wrote that too. He then adds that it’s in my terms and conditions (which they don’t give you a copy of) that they are not responsible for your personal belongings (even if they’re in their care). I wrote a complaint and they just wrote back saying they were happy to cancel my membership (I'm no longer in a contract, so they’re not doing me any favours) Really disgusting behaviour from a manager.

came with my partner who had previously cancelled his membership plan due to prior sport commitments. wanted to start a gym plan with him here but received so much flak about how he had cancelled it before. the conversation and interaction with staff here was incredibly uncomfortable. such a disappointing experience.

Keep calling me to register after iv told them no 2 times

Love this place

Francesco's expertise as a personal trainer shines through in his unique style and method. My training sessions with him have helped me immensely with management of my back pain. His workouts are not just about physical looks but also about improving your general health (and especially if you have an injury or troublesome area like a sore back!) through tailored exercises. I appreciate Francesco's dedication to helping me improve my health and wellbeing - he is an exceptional choice for anyone aiming to achieve fitness goals while effectively managing and preventing back pain!

I have very much enjoyed training with Francesco the last few years, he has always made sessions enjoyable and he is a great motivator with a wealth of knowledge and qualifications. He inspires a holistic approach that gets great results whilst also acknowledging and encouraging sustainable dietary changes that allow long term progress to be made and maintained. He is passionate and dedicated in helping his clients and I would recommend him to anyone.. from beginners at the gym to those with specific goals in mind.

Te is horrible and rude! She treated us very poorly

Have been a member of the gym for almost a year and been training under Francesco. The gym has a beautiful dynamic and people are always warm and welcoming. I would highly recommend going to this gym and train with Francesco as it has been life changing - early mornings, healthy meals, motivation to life and exercise and feeling energetic in general just feels great. Training with personal trainer doesn’t mean just staying on track, but building a relationship that benefits body, constant sharing of laughter and sweat, ultimately building a mindset seeking for better self and a greater life. Thank you Francesco!

Awesome gym. Dropped in for a workout while in Melbourne. Great, friendly staff. Clean and well maintained. Couldn’t find the adductor machine- not sure if they didn’t have one or I just didn’t see it.

Francesco is an exceptional personal trainer in Melbourne Central. His approach to weight loss is truly transformative. His personalized fitness and nutrition plans not only helped me shed pounds but also boosted my confidence. The combination of effective workouts and supportive coaching creates a positive environment, making the journey towards a healthier weight a rewarding experience. Highly recommended for anyone seeking both physical and emotional well-being. Best in town !

Glad to take Bodyjam class here. The experience is good, the staff is nice and helpful , the trainer is pro and energetic, the bathroom is clean and big, the classmates are kind and friendly 👏🏻👏🏻👍🏻👍🏻

Plans do not cancel automatically at end of stipulated duration - you have to manually request it, and actual cancellation only occurs a month after request has been made. The staff conveniently neglect to tell you this when signing up.

love this place sometimes a little to many people equipment is clean and staff are friendly

Went to join for the 4th time as they keep calling and saying that they got better promotion, i waited for 30 min for personal trainer jack to ask his manager if they can wave off 99 joining fee, then he came back and said if you can give me 15 leads then i can give you this offer, i said no to that then he said 10 leads i sid no, then he want me to fill the form and let me know if my membership is approved or not, i bought a house in less time than this, never going back.

Love this gym. Good location and friendly team and good PTs.

good classes and facilities

staffs are always on their phone

Excellent place to establish and fulfill your fitness goals. The trainers are really knowledgeable and want you to succeed. The PT (Esther) developed a tailored programme that delivers results (I’ve lost over 10kg since having a baby) yet is sustainable and fits my busy lifestyle. The best part is I’m not working out everyday but I’m still working out. That motivates me.

Been coming to this gym for close to 5 years now. Great facilities and equipment and amazing coaches.

Excellent place to work out.

Great greetings

Best gym ever !!

great gym with plenty of group fitness classes! come join body combat and body pump :)

Awesome!!!

Good service, clean, friendly staff and many classes to choose! :)

Awesome

Amazing place

friendly staff, nice service

I really like and enjoy this gym because all teachers and people are very helpful, patience and friendly, I always recommend Fitness first as a second home.

Great staff and good quality equipment.

Love the space here and the classes

Love working out here ! :)

Excellent location and equipment. The staff really helpful.

Great place! Such awesome energy and environment here, plus the available equipment is great!

To go up here, you need to find an elevator. Its the only way to go into this floor.

Amazing service and facilities. The MSR Troy explained everything perfectly and helped me get started.

Light bright open club with fantastic equipment and well maintained facilities. Love the views of the city. Secluded Mind/Body Studio and large Group Exercise Studio and Spinning Studio. Also tranquil relaxation area with steam room and dry sauna - pretty incredible. Staff are friendly and also very professional. Really great value for money.

Only gave 4 stars because I love the steam room! Overall ok gym equipments and classes offering. Plenty of lockers but maybe need more to shower room. Love their steam room although its very small and has restriction of 2 people last i visited. Sauna was abit smelly.. one thing I dont like, that is having to get through the elevator to level 4 where the gym is and only 2 available and they are very slow due to the busy shopping center so I had to wait quite some time every time I visited. It is quite a small area and the equipments are pretty close together, so avoid peak hours as they are very crowded.

Massive gym located in a shopping centre! Only accessible by lifts though. Great range of group fitness classes and a fantastic repertoire of highly skilled instructors.

Super nice!!! Very good customer services and good equipment to do workouts. 💥💥

The best and spacious gym in the CBD :)

Really want to say thank you to Ally, very professional and thoughtful. She provides valuable information about the gym and really think from my perspective. Wish you all the best!

Fitness First Melbourne Central Platinum is an outstanding gym because of the space, the modern equipment, the range of equipment the balance between fixed and free weights and the number of personal trainers and the experience of the personal trainers. For me it has become a place to escape and work to improve and maintain myself. I recommend Fitness First Melbourne Central to everyone. Norman Franzi

I recently joined FF Central for a 8 week challenge but got quite sick and had to delay everything by 6 weeks I was under the impression that I would have lost these weeks The team was super friendly, compassionate and understanding, and i ve just started the challenge. Thank you so much guys, and particularly to your manager Isaac.

Friendly reception staff, nice spacious gym with good facilities and lots of equipment also has lockers, showers and blow dryers. The Personal trainer Marco is also a good personal trainer and is easy to talk to. Considering I'm new to the gym he has helped me be more comfortable in the gym and also helps push me to achieve my fitness goals. I would highly recommend the gym and Marco as a personal trainer. Thank you Marco!!

I've been going to Fitness First Melbourne Central for 4 years now, its a great environment with enough equipments for everyone. Also training with my personal trainer Francesco has been great. He is not only professional and knowledgeable but also a friendly face to look forward to. He keeps the sessions very efficient and fun at the same time. Always has a positive attitude and tries to get most out of the training with individual tailored programs.

I’ve been training with Francesco, my PT, at Fitness First for a few years now. The gym has great equipment and the facilities are excellent. Francesco is a fantastic trainer. Not only he’s very knowledgeable, but he also has a great personality. Francesco is constantly staying up to date with new ways of training, he understands your body works and challenges you within a limit. I have trained with other trainers in the past and I can confidently say Francesco is the best. I always look forward to our sessions.

The gym is very spacious, great and well look after equipment, friendly staff and tremendous service. I have been training with a PT - Ian Koh for just over 3 months now and highly recommend his services. He has been nothing but professional with strong guidance and attention to his clients, I could not recommend him enough

Absolutely love coming to this gym. They have a great range of equipment and it’s easily accessible from the train station or with the two free hour parking. The staff are also so welcoming and approachable. Just a generally great atmosphere that makes me excited to train at a gym.

I've been with Fitness First for 7 years and I have enjoyed every single moment of it. The equipment is fantastic, the staff are friendly, and the facilities are well-kept. Special shoutout to Coach Ian for being one of the most professional PTs in the gym. I have trained with him for a long time and have seen clear progression in my strength, physique, and mental health. Highly recommended as a mentor and a friend. Thank you Coach Ian!

I have been with FF MC for 4-5 years now and have been with Coach Ian Kho for a while and can say that he is one of the best PT in MC. He is very knowledgeable on technique and is able to create programs that not only cater to my goals but also push and motivate me to get stronger. You can also sense that the some PTs have created a great community of positive vibes within the gym. I have enjoyed my experience at FF MC. The equipment is great (if it breaks they it gets repaired relatively quickly), facilities are clean, and good variety of classes. The reception team is also really helpful and friendly. Although if you typically go to the gym after work, it can get pretty busy but that's typical of gyms.

Francesco Ravanelli is by far the best trainer I ever had. I have gotten so much stronger working with him. He keeps the workouts challenging and fun, and his enthusiasm keeps me going!! He’s incredibly knowledgeable and also has a very warm and engaging personality.

As a frequent visitor to Fitness First Melbourne Central Platinum, my experience has been relatively satisfactory so far. However, it's important to note that there are mixed reviews about the facility. While some of the front desk staff members are friendly, others may not provide the same level of service. It seems to be a matter of luck when it comes to the reception experience. Additionally, the gym tends to be crowded on weekends, which can impact the overall workout experience. On a positive note, the quality of the trainers at Fitness First Melbourne Central Platinum is commendable. The coaches are knowledgeable and provide valuable guidance during workouts. This ensures that members receive professional assistance and support in achieving their fitness goals. In summary, my experience at Fitness First Melbourne Central Platinum has been a mix of ups and downs. While the friendliness of the front desk staff may vary, the quality of the trainers remains consistently good. It's worth considering the facility's pros and cons, taking into account factors such as weekend crowding, when deciding whether it suits your fitness needs.

Francesco is the best trainer going around. We have a lot of fun during our sessions and while he takes the exercises very seriously, we always have a great chat and a laugh. I have never felt judged or intimidated like some PTs make you feel, in fact Francesco always encourages me even if I am having an off day. One of his principles is to always listen to your body and he works closely with me to know when he can push me a little further and when I’m at my limit. He always watches my form and helps me adjust so that I’m making the most of my time in the gym and of course not hurting myself. Thank you Francesco for helping me to become a fitter, happier and healthier person.

I recently visited the Gym its great location. However, I was disappointed with the cleanliness of the bathroom and men's changing room. The steam room was particularly unpleasant due to a bad smell and visibly dirty floor.

I have been training with Francesco Ravanelli for a bit more than 2 years and I can safely say that not only my strength has increased but also my energy has. Tailored programs that are everything but boring, with a variety of exercises and combos that have been helping me stay in good shape also positively affecting my mood. I’d highly recommend him as a PT!

I’ve been training with Francesco ravanelli since the beginning of his career in fitness, and I can only say wow! He helped me change my physique seasonally and constantly , and thanks to him I feel everyday more strong , athletic , and confident. I ve trained at the gym since I was young by myself or with poor guidance and I was never able reach those results even if I was spending every day at the gym. Thanks Francesco, best PT in town

Fantastic and friendly staff, excellent location, equipment is in good condition and plentiful weights. Only issue is that it's too crowded during peak hour after work, but this is to be expected of any gym and can be easily fixed by going to the gym at different times.

The staff and facilities at FF Melb Central make this a first class gym. The staff are outstanding, always a warm welcome and a positive vibe . The equipment is kept in good order and we have rarely had an issue with machines availability. The floor staff and PT's always acknowledge us and if necessary, are more than happy to help me set up any equipment I need to use.. The gym has worked very hard during this difficult time to ensure that they provide a safe environment for both clients and staff.

After the pandemic, I was struggling to stay motivated with my health and fitness goals. I reached out to Coach Ian after watching a few of his videos of him training his clients and the results they have achieved through his guidance. During the first consultation, Coach Ian identify my needs and provide me a clear direction on how to achieve my goals. Since training with Ian, I have achieved notable improvements in my strength, endurance and overall well-being. Ian has a genuine passion for helping his client's to succeed. What has exceeded my expectation since working with Coach Ian is the level of support and motivation he provides. To anyone who is looking for a personal trainer, I would strongly recommend Coach Ian.

I’ve been training with Francesco for over a year now. He is an exceptional personal trainer. His professionalism shines through in every session, providing expert guidance with unwavering dedication. The remarkable results I've seen under his tutelage are a testament to her effectiveness. Francesco’s distinctive and successful approach to training has turned each session into a motivating and fulfilling experience. I wholeheartedly recommend Francesco to anyone in search of a positive transformation in their fitness journey.