Just Fitness - Thomastown Superstore & Service Centre image

Just Fitness - Thomastown Superstore & Service Centre

Fitness equipment store

👍👍 Ordered a treadmill online. Called the store and Alex organised for me to pick up same day. All within about 2 hours. Great service. The unit is best to assemble where it will stand. It is heavy and only just fits through a standard door. I am 110 kg and the unit handles me like gym models. Very imp... People often mention service, treadmill, Mandy, Alex, great, Fitness, bike, happy, customer, time,


Address

66 Keon Parade, Thomastown VIC 3074, Australia

Website

www.justfitness.com.au

Contact

+61 3 8401 2400

Rating on Google Maps

4.80 (122 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 AM to 5 PM
  • Friday: (Good Friday), Closed, Holiday hours
  • Saturday: 10 AM to 4 PM
  • Sunday: (Easter), 11 AM to 4 PM, Holiday hours
  • Monday: (Easter Monday), 10 AM to 4 PM, Holiday hours
  • Tuesday: 9:30 AM to 5 PM
  • Wednesday: 9:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: service (27) treadmill (14) Mandy (14) Alex (12) great (12) Fitness (10) bike (9) happy (9) customer (9) time (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 D J B. 1 year ago on Google • 33 reviews
    Ordered a treadmill online. Called the store and Alex organised for me to pick up same day. All within about 2 hours. Great service. The unit is best to assemble where it will stand. It is heavy and only just fits through a standard door. I am 110 kg and the unit handles me like gym models. Very impresed.Ignite T1700
    1 person found this review helpful 👍

  • 5/5 Martin S. 1 year ago on Google
    I had a exercise bike that I purchased some time ago, which eventually needed some repairs. Unfortunately, the required parts were many months ago. I was offered an alternative of crediting back my original cost to purchase a replacement bike from them. Which I duly took up. They could have simply said that I would have to wait for the part for them to fix it (which a lot of other businesses would/and, do). This service was unexpected, and outstanding in todays day and age. I am in my sixth decade and this was what we would say, "good old fashioned service". It was an excellent experience
    1 person found this review helpful 👍

  • 4/5 Sitruc K. 3 years ago on Google • 283 reviews
    Well for starters I don't know the hours, but they are open! I am not sure but I was really surprised about the amount of stock they had. (Not much) and i found that gave me an uneasy feeling. I guess I am more concerned about warranty. What they did have didn't satisfy my liking of where they were made, meaning, " outside our country " But they were priced for somrone not really want anthing too much, but this virus has really put the pounds on. I understand we can't get everything here, and often we have to go abroad to get what we want, but it seemed very clear to me plus the fantastic price ! They were not made where I would normally buy something dear. My place of good quality products would be America or Italy. Like their Motor Bikes, great quality and big price tag. But you pay for what you get. These will probably y last till the Gyms open.

  • 5/5 Lindon M. 9 months ago on Google • 99 reviews
    Mandy was great - Very knowledgeable, not pushy and helped us find the right gear for us. Very happy with the exercise bike purchased, only bought yesterday and already done a session on it. Looking forward to the delivery of the treadmill.

  • 5/5 Susanna B. 3 months ago on Google • 34 reviews New
    We were after an exercise bike. Alex was very helpful and recommended a fantastic product. There was a problem with it, we went back and after only one day we got a new bike, which works perfectly. Very happy with the product and the service. Thank you Alex and the team.

  • 5/5 Julia P. 9 months ago on Google • 14 reviews
    I called the store for advice on a treadmill. I spoke to Mandy and she was so professional and informative. She took her time and listened to my needs and came up with a model I am very interested in. I now plan to pop into the store. Her advice was very genuine. Thankyou

  • 5/5 John W. 8 months ago on Google • 12 reviews
    Excellent customer service. Mandy is the greatest. Warning on buying a treadmill, any breakdowns under warranty and you can expect a 3 -4 month wait for replacement parts.

  • 5/5 pies l. 1 month ago on Google • 11 reviews New
    I had previously fitted out a home gym with equipment from Just Fitness when they were in Heidelberg and received great service then so did not hesitate to return to them when I needed a new treadmill. Alex gave me a great deal and their delivery / installation service was again fantastic. Thanks guys

  • 5/5 Bianca M. 3 weeks ago on Google • 7 reviews New
    Amazing service from Just Fitness. Purchased a treadmill, the team including Tanya and Alex we're absolutely professional, and went above and beyond in handling all our enquiries ensuring we made the right choice and were happy with our purchase. Would highly reccomend purchasing from Just Fitness!

  • 5/5 Helen S. 1 month ago on Google • 7 reviews New
    My son and I attended the store and Alex was very helpful and answered so many of our questions. We ended up purchasing a treadmill and it was delivered promptly and installed by them. Very happy with the results and appreciate the discount we received. Thank you.

  • 5/5 Damian H. 1 month ago on Google • 6 reviews New
    Recently purchased the G5000 after looking at many benches. Alex was fantastic helping us pick the right bench for our 18 year old son and we have not been disappointed. Got a great deal and prompt deliver. We had a small issue after it was self assembled. Alex and the team were excellent in providing a quick solution. All going well and very happy. Thank you to Richard and Alex for providing a great service.

  • 5/5 Michael M. 2 months ago on Google • 5 reviews New
    Richard and his team were amazing! They gave us a great deal on a set of gym/exercise machines and were prompt and informative. Also, when there was a small issue on one of the machines after it was assembled, they came back straight away to sort it out - thanks again, guys, for all of your wonderful help!

  • 5/5 Pam W. 8 months ago on Google • 4 reviews
    AWESOME Just FITNESS Epping. Big Thank You!!! Again Mandy assisted my purchase. An air exercise bike. Great value. All assembled and delivered. Excellent products. Thank you Mandy!!! See Mandy. She always made sure the machine I was buying fitted my purpose and desired results. Pam. An extremely satisfied returning customer.

  • 5/5 Parasuram R. 6 months ago on Google • 4 reviews
    Excellent customer service. Mandy is a star. Alex who came to replace my bike, was so helpful and polite. The whole team goes out of the way to help customers. Will definitely recommend this place for your bikes or other exercise equipment.

  • 5/5 Bonny N. 4 weeks ago on Google • 3 reviews New
    Richard provided excellent customer service. Very knowledgeable and no pressure to purchase. Very happy with experience. Highly recommend. Cheers.

  • 5/5 Ben W. 1 year ago on Google
    Great Shop and fantastic staff (Mandy and her team) with outstanding customer service!!! I have bought a exercise bike and a rowing machine from this store and they are very helpful and provide excellent customer service. They are so patient and take the time to really help you. They also provide a great service department should you need it.. I would definitely recommend this store to anyone who needs fitness equipment. :)

  • 5/5 Jenet S. 1 year ago on Google
    I’ve dealt with a few of the locations of Just Fitness but the Epping location is by far my fave. Mandy and the team do their best to make sure you’re happy. They always go above and beyond . Def recommend to purchase with them.

  • 5/5 Janita F. 1 year ago on Google
    We recently bought our second treadmill from Just Fitness as they provide a great service - Nick delivered our new treadmill on time and took the time to go through the operation manual with me. Would definitely recommend their services and quality product. Good ,friendly, knowledgeable service!

  • 5/5 Kim B. 1 year ago on Google
    Thank you Mandy and Alex. You were both amazing I would tell everyone I know to go to you guys first. Super helpful and treadmill is great! Mum is so happy. Thanks to delivery boys as well.

  • 5/5 Leighton B. 9 months ago on Google
    can't fault just fitness epping went in here on sunday the 4th and dealt with richard regarding the recumbent bike on sale very polite great service not trying to upsell was interested in our needs and fitness level definitely 5 star review for just fitness epping will be back again more times im sure

  • 5/5 Ryan W. 9 months ago on Google
    Bought a lot of equipment from Just Fitness in Epping, great customer service and regular servicing hasn't been an issue, honest and straightforward. I have used my equipment extensively and when it's time to replace anything, these are my go to!

  • 5/5 Michael M. 1 year ago on Google
    As a first time customer of Just Fitness. I was treated well and even got a big bargain that was not even on sale. If ever I need to buy training equipment Just Fitness will would be my first stop.

  • 5/5 peter s. 1 year ago on Google
    Just Fitness provided an excellent service for our treadmill - they followed up my online enquiry promptly and arranged for the service call immediately - three days later and all fixed - service technician was friendly and knowledgeable - highly recommend, much appreciated

  • 5/5 Paul J. 1 year ago on Google
    The customer service was very friendly & helpful. Quick, sufficient & friendly service. My wife & I received a discount on our qym equipment & treadmill. Come in & have a browse, you won't be disappointed 👍

  • 5/5 Thor C. 1 year ago on Google
    Mandy was super helpful Gowing through all the bikes and describing different features. Insisted I try them to see which was most comfortable. Even helped me put the carton into the back of my car! Will definitely come back for more home fitness requirements!!!! 10/10 for service.

  • 5/5 Sofi T. 1 year ago on Google • 2 reviews
    Thank you Mandy for your awesome and amazing service. Its always been a pleasure dealing with you. Ive had my treadmill for quite some time now and have been happy with the excellent service I have received from Mandy. Any issues or queries, Mandy was always there to resolve it. Highly recommend Just Fitness for there awesome and efficient service and of course for their treadmills and anything else too! 😊

  • 5/5 Andrea D. 1 month ago on Google • 1 review New
    Very impressed - treadmill T1300 Track is perfect for us and a big shout out to Alex at Thomastown who made the whole process simple. Highly recommended


Call +61 3 8401 2400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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