I have always seen this coffee shop to be very busy and wondered how the coffee would taste. So today I gave a shot in trying a cappuccino and I regretted the decision. Firstly they missed my order and secondly the coffee was tasting very sweet. Probably the worst coffee I had in Melbourne by far.

Good coffee but they've recently increased prices to $4.20 for a small coffee which is steep given that there are plenty of places in the CBD which will do great coffee for less.

I don’t get the hoo haa. Coffee was average and even Magic was weak. I’d come back only for sparkling water. Water is delicious.

one of the worst coffee i've had in melbourne, overpriced overrated, had my first iced coffee, took only two gulps, three gulps at max to finish (extremely small cup they serve), and it's bad, gave it another try with a different blend, still bad, conclusion, dont waste your time and money. service was okay, just bad coffee

Great spot, nicely tucked away on the corner of InterContinental on Collins St (where the entrance for the Rialto towers is around the shop). Great pasties and amazing coffee, easy going service and convenient seating for a business meeting.

Very “Melbourne” coffee shop, friendly staff, fast service, and great coffee. Really like the flat white and cold drip, decent short black, nice pastry. And it opens super early so it’s perfect for my morning pick-me-up.

Incredibly popular cafe in the morning with many working/office ppl getting takeout here There was a decent queue to pickup the coffee but you can get your order down fairly quickly Had the magic which was good , have heard it’s the local espresso drink and wasn’t disappointed There are tables inside and outside which is a nice place to relax on a nice sunny day like today

Heard their coffee was good and had to try it. Ordered a long black for this cold sleepy weather and it definitely did the trick of waking me up. Think they overdid the beans bc my coffee tasted a bit burnt. Definitely want to try their milky coffees next time. Also a bit costly for a small :/ Taste: 3/5 Value: 3/5 Ambience: 3.5/5 Service: 4/5 Value:

I just had a camomile tea here but it couldn't have been nicer. It came in a pot with leaves and a cup and saucer and a glass of water - it was only $5...it is on an inner CBD street next to the Intercontinental...lots of people 👀 watching. Bonnie is small but tidy

Quite a unique little coffee place. The cappuccino was tasty and it was different in the fact the the coffee was served in a glass. The staff were also friendly.

Cafe latte here tastes incredibly weak... I have tried it here three times now, coffee have always been very weak. How on earth do they get such high ratings with such weak coffee? (After reading others' reviews, it seems they're well regarded for their friendly service and the complimentary sparling water...)

Very week coffee. They charge $4.20 for such a week coffee.

Nice little cafe, not pricey but excellent Calm and relaxing place The staff was friendly 👍

I have been here a couple of times and the service is always great. They always offer sparkling water while we wait. The let down is the coffee. Unfortunately it’s very milky even when I ordered a strong latte.

Very very average coffee. Unfortunately, I’ve been repeatedly disappointed in Bonnie’s coffee. Usual order is an almond milk latte which is completely watery every time. Unfortunately, I won’t be returning to Bonnie until they change their almond milk.

Good coffee

First and only coffee chop we have been to in Melbourne, we did our research and were not disappointed. Order a black, white, v60 and cold drip and couldn't be happier. Fellow Aucklanders this is the place for your coffee whilst away from home.

We came here specifically to order a v60. The menu shows it's available under filter, but they gave us a batch coffee instead and said they haven't done v60 in quite a while.... They definitely need to update the menu. Good coffee but not what we thought we'd be getting.

Friendly staff, fast service and beautiful coffee! Would recommend specially for tale away coffee, doesn’t seem to have the same vibe for dine in.

Amazing coffee (had a delicious piccolo), good quality Matcha, they use “Happy Happy” brand of alternative milks (soy, oat, almond), very friendly and efficient service, the takeaway cups are cute too.

Centrally located - walking distance from Flagstaff and Southern Cross Station. The service was prompt and the coffee was delicious. Would recommend!

Disappointing. The place is stunning, gorgeous parasols and the decor is fabulous. Heard it was a good spot and popped in on the way to the gym. $5.50 for a small Was no one at the counter when I arrived but had to wait a while and ended up having the person after me get their coffee first. The coffee had boiling hot milk with hardly any froth (I ordered a cappuccino) and the coffee was weak-maybe they had new staff? Above all its a card only business which I don't support....

Unexpected coffee joint on Collins Street. Want a great coffee and a classy pastry? Go here. Want anything else, go somewhere else. I go here 2 or 3 times a week, just so you know.

stumbled on this café completely on accident one morning. coffee is absolutely divine. was in melbourne for a week and tried a new cafe everyday, truly don’t think i’ve ever had an oat milk cappuccino as delicious as this one. service was amazing, and it’s located in such a beautiful part of the city, location is prime for people much like myself who are spending their day exploring.

One of the best coffee places in Melbourne CBD. Are you guys open in the lockdown now?

Visited here from the google reviews but thought the coffee was average, beans weren't as strong as I thought. I've had better coffee else where so I think the 3star rating is about right

Great coffee and they do lactose free milk too! Super friendly staff. They kind of only do coffees, and some pastries, so you'll probably have to get your snacks elsewhere, but their coffee is definitely top notch. They're located in the CBD, near the intercontinental hotel, and where vue de monde is.

Outstanding café! I love the expertise of the staff and dedication to each customer despite how incredibly busy they are. My pour over was pure heaven. This is definitely one of the best cafés in the CBD.

Artists space

Amazing coffee and they offer complimentary sparkling water for everyone 😍

Extremely overpriced and not worth it, the main server (male) seemed annoyed we were taking some time to decide what we wanted, as english wasnt our first language. Rude and arrogant.

Super delicious coffee here. Not too many seats in the store, but that may just be a covid thing. The staff a friendly and cheerful, which is always a good thing. Will be a great place to grab a coffee and catch up with workmates, once we start working from the office again.

Quick, delish and friendly. I go here often with colleagues and it's a great place to catch up on gossip

Excellent coffee☕✨Favourite place to get coffee beans as well.

If you like oat milk, no matter how good the espressos are here, Bonnie only serve the most watery, flavorless brand of oat milk on the market. Minor Figures are the Carlton Draught of oat milk and Bonnie coffee seems to be the RSL of cafes, thinking their patrons have no taste.

My fave place for coffee in Melbourne Amazing coffee and they’re carbon neutral If that doesn’t make them the best what does!!

A beautiful and stylish cafe in Melbourne CBD. The taste of coffee is good, and the staff is kind.

Very smooth! I like the shop cuz my bestie’s name is Bonnie and the coffee is so good!

One of the best Coffee place in Melbourne! Friendly staffs and of course great coffee! Highly recommended!

I got back to the CBD today after near on 4 months of lockdown/WFH to get something from the office, during which time I popped in to get the usual flat white from Bonnie. It's so pleasing to know that even while the whole world seems upside down at the moment, you can still get the best coffee in Melbourne at 495 Collins Street. Amazing what some consistency can do, and that little bit today just made my week. Thanks team!

Bustling, friendly cafe in the CBD

Nice coffee located next to the Rialto building on Collins. Premium location and price to match. Friendly staff and service was good. This place gets very busy in the mornings. We had a piccolo and double espresso which hit the spot. Ready for the coming day’s festivities

One of the best coffees ever!

Great coffee

Great coffee, great service.

Great coffee. Good service. Will definitely visit the cafe again. Cheers!

The coffee was good, but the staff were very unprofessional. Whilst waiting for my coffee, the conversation of the staff and behaviour could have done with being a bit more professional. The member serving me was great, but others playing around with cleaning implements, including placing one in or near her hair, was very distasteful. Rummaging through drawers and playing with what they find does not give a great image. Unfortunately will be unlikely to visit again based on the staff.

Today I just received a very bad coffee from your shop. Burnt and very bitter. All 5 coffees tasted very bad, is either the machine needs a service or the barista is having a bad day.

Coffee was good but sometimes it’s too bitter

Amazing coffee and sparkling water while you wait?! Yes please! One of my newfound happy place!

good coffee，friendly staff.

Friendly and attentive staff. Service was super fast considering they were quite busy. Coffee was very good. Nice overall vibe and funky music.

coffee is good but I love the pastries here!

Service: Service at Bonnie's is always on point. The staff are always attentive and even managed to catch my eye (I usually stand with my eyes on the floor) and ask me if I'd like some sparkling water while I wait. Coffee: Had a Soy Cap and a Soy Latte. Both were very nice.

It sometimes sad to see things change, just like my now ex-favourite coffee shop in the city. The service is great but that’s all. My previous review back in 2016 was a 5/5. But my most recent coffee was one of the worst that I’ve had! Full stop! I asked and paid for a small strong skinny latte. But what I got was a milky flat white that was soo bad I wanted to take it back but I didn’t have time. The cup was soo full the coffee spilt all over my hand as I was standing still! Yep! I understand that the cafe was busy but this was just awful. Overall there are some amazing cafes in the CBD so I’d recommend going elsewhere. May 2016 I've been coming here for ages now. It's always great service and great coffee no matter how busy it gets. I love the fact that they give you a glass of mineral water too. This is my favourite coffee shop in the CBD.

What’s not to love about this place - there’s a reason why the line is usually halfway out the door! They make ordering quick though with two tills, and everyone that works here is genuinely friendly. Consistently delicious coffee and sparking water while you wait. I love their they are supporting the TCX cup exchange scheme too.

Tasty. Good vibe. I'll be back

Good coffee fast service provided by attentive staff

Feel comfortable

Great little cafe with a cosy atmosphere. But the coffee has been a little inconsistent. Ideal for takeaway orders, but if you want to sit in, you'll need to pick your time's wisely as there's indoor seating for only up to around 6 people as I recall.

Lovely place with fantastic coffee and sparkling water, waitress and waiters are beautiful and with style with best service

Coffee was on point! Service fast and freindly, pastrys amazing! Will be reaturning

They do really good cold drip coffee.

The flat white was very good!

Great coffee and amazing service.

best coffee in melbourne. and friendly service .

It is truly one of the best coffees!! I was a regular at Sydney Bonnie cafe and actually missed their flavour once I moved to Melbourne. This morning I finally popped in ..So busy! But so efficient! Great customer service, same sparkling water as in Sydney.. and an amazing coffee! The moment I sipped my coffee it felt like home.. Perfect temperature, perfect taste, perfect texture... delicious! 🧡

Good coffee and amazingly friendly staff... Will definitely be back for more

Nice coffee.

Amazing coffee every time. It has a solid range of beans (normal and decaf) and teas in tins.

Great coffee and little shop

Really good coffee. I go here when in this part of Collins st. I like they offer soda water to customers as a point of difference.

Truly one of the excellent coffee taste in cbd I must say.