BDO Office Furniture Melbourne Buy Direct Online Office Desks & Chairs image

BDO Office Furniture Melbourne Buy Direct Online Office Desks & Chairs

Establishment service Furniture store Office furniture store Office equipment supplier

👍👍 TLDR; Bought a new 1500mm x 1500mm corner sit to stand desk. Fantastic desk, great service. Buy Direct Online has a really good array of products, which allowed my picky side to get the desk I really wanted. All set up, works a treat. Took two people to construct, but otherwise pretty straight forw... People often mention desk, service,


Website

buydirectonline.com.au

Contact

+61 1300 313 495

Rating on Google Maps

4.70 (59 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm
  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8:30 am to 5 pm
  • Friday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: desk (9) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steven M. 3 years ago on Google
    TLDR; Bought a new 1500mm x 1500mm corner sit to stand desk. Fantastic desk, great service. Buy Direct Online has a really good array of products, which allowed my picky side to get the desk I really wanted. All set up, works a treat. Took two people to construct, but otherwise pretty straight forward. Service was also brilliant. Found that when I requested as part of the package that someone build the desk for me, that the service was not available at the time due to COVID. Communication over the matter was fast and resolved in a couple of emails. Refund for that portion of the service was handled that day. Delivery was only a few days after as it was coming straight from a supplier (which was also communicated very clearly). The driver arrived with my desk at around 9:15, gave a call prior to to let me know they were on their way and rough time of arrival. When I was unpacking the boxes, I got confused by one of the manuals for the electronic legs as it looked like it was for the wrong model. Called the driver, and he patiently explained how it worked and why it looked like it belonged elsewhere. Had all the right parts, just need to read all instructions together next time! Fantastic service, would highly recommend to anyone looking for a new office desk.
    2 people found this review helpful 👍

  • 1/5 okyyun 1 year ago on Google
    Bought a “Hair & Beauty Salon Reception Counter” but manual and some parts was missing. The size of other components didn’t match the pre-existing holes they meant to go to as well. Tried to call them multiple times during work hours but no one bothered answering the phone. Don’t buy this product or anything at all from this website.

  • 5/5 Lucia G. 6 months ago on Google
    quick service, arrived really fast and no damage easy to assemble - very happy

  • 5/5 Angela J. 6 months ago on Google
    Ordered and received the next day. Great quality product, very satisfied.

  • 5/5 ANGELO M. 6 months ago on Google
    Service perfect Price competitive ETA update frequently advised. Product exactly as described. Delivery as quoted. Extremely satisfied customer

  • 5/5 Tom H. 8 months ago on Google
    Amazing products and highly attentive customer team!

  • 5/5 praneeth c. 6 months ago on Google
    Great price and excellent quality office furniture

  • 1/5 James C. 1 year ago on Google
    I bought a table-top to go with a desk frame I had bought elsewhere. The website said that the item in stock (which the website said it was) would be sent out in 10 business days. It was not sent until out after I made a phone call. Looking back, I should have complained when I saw the box was damaged on arrival. I did not notice missing bits on the box, probable caused the gouge along the edge of the desk, that I didn't notice until after it was assembled.

  • 5/5 Rod H. 11 months ago on Google
    After my gas lift chair kept sinking, I tried to source an appropriate gas lift strut from a local office supplier but none fitted. I then found Buy Direct Online and they had a suitable one. I was reluctant to buy online but the whole experience was straight forward and the part arrived within two days and the strut fitted beautifully - even a bit higher than the previous unit. Very pleased.

  • 5/5 Nick S. 9 months ago on Google
    I recently had the pleasure of interacting with Vicki, and I wanted to express my appreciation for the outstanding customer service she provided. Her professionalism and genuine care for customers truly impressed me. What stood out to me the most was Vicky's friendly and approachable demeanor. She treated me with respect and courtesy, creating a comfortable environment for our interaction. Her positive attitude and willingness to go the extra mile made me feel valued as a customer.

  • 5/5 Natalie N. 7 months ago on Google
    I have been purchasing from BDO for a few years on behalf of my place of employment. I have always found them to be fast and reliable and their products have been great value for money.

  • 5/5 Room at the T. 1 year ago on Google
    I can highly recommend BuyDirectOnline. Francis went above and beyond, helping us choose the right chairs for our small community group. Through many emails and phone calls back and forth as we weighed up our various options, Francis was patient and helpful.

  • 5/5 George M. 1 year ago on Google
    Ordered beginning of the week. The following day I had an email stating the desk would leave that afternoon and arrive on Thursday and it did....perfect!

  • 5/5 Shawn T. 1 year ago on Google
    Bought a conference table. I was thinking for the price it would just be ok but it is really nice. Also Vicki was amazing and organised it quickly, keeping me informed. Very happy!

  • 5/5 Elissa R. 4 years ago on Google
    We ordered a filing cabinet online. We had questions about the product which were answered immediately. We loved being able to call and get a quick answer. The staff followed up to check we received the item which we did very quickly, within a few days. Excellent experience. Will order from Buy Direct again. So easy and efficient to deal with.

  • 5/5 Hank C. 2 years ago on Google
    It's easy to leave a positive review when things go according to plan. My purchase did not, & I received the wrong product delivery 3 times which was unbelieveably frustrating. However, BDO delivered an amazing level of customer service to rectify the problem in order to get me the correct product in a timely manner. I was flabbergasted when the order was messed up on numerous occassions, but BDO made it right. I would definitely recommend BDO to friends & family. Five stars.

  • 5/5 Nicholas “Murakamo” C. 2 years ago on Google
    Had cables holes drilled in too far into the centre. Discussed solutions with the sales staff and they ended up upgrading me free of charge. Way to turn a negative experience into an overwhelmingly positive one. These guys are the best.

  • 5/5 Jessicaj J. 1 year ago on Google
    Service was excellent, thank you Direct Online for the personalised service. You went the extra step to organise the perfect chair for me. Highly recommend!!

  • 5/5 Russ L. 1 year ago on Google
    I called with a question re my online order, and they could not have been more honest and helpful - a refreshingly real person exists at the other end of this online retailer

  • 5/5 Jaime M. 1 year ago on Google
    I recently purchased two items from Leticia and the team for our new office and they were extremely prompt, helpful and great to deal with on both occasions. Highly recommend!


Call +61 1300 313 495 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery

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