The Groove Train Greensborough image

The Groove Train Greensborough

Restaurant Breakfast restaurant Meal takeaway

Buzzy restaurant chain preparing an eclectic international menu including wood-fired pizza. People often mention good, pizza, staff, service, minutes, drinks, restaurant, order, Ordered, hour,


Address

GREENSBOROUGH PLAZA, Shop 326, Level 3/25 Main St, Greensborough VIC 3088, Australia

Website

www.groovetrain.com.au

Contact

+61 3 9432 5678

Price rating

$$ $$

Rating on Google Maps

3.50 (372 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 9 PM
  • Friday: (Good Friday), 9 AM to 9 PM, Hours might differ
  • Saturday: 9 AM to 9 PM
  • Sunday: (Easter), 9 AM to 9 PM, Hours might differ
  • Monday: (Easter Monday), 9 AM to 9 PM, Hours might differ
  • Tuesday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (11) pizza (10) staff (10) service (9) minutes (9) drinks (9) restaurant (8) order (7) Ordered (7) hour (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Taylor C. 4 months ago on Google • 31 reviews
    I've come here a few times and it's not a bad place. The food is a little pricey but it is very delicious. The daiquiris are actually some of the best I've ever had and their happy hour on Friday is definitely worth the price. Staff have always been super nice (I can't remember the girls name who served me and my friend but she had some lovely tattoos) and are always happy to help. Great place to catch up with friends or to bring the family out for a meal
    2 people found this review helpful 👍

  • 1/5 Matthew H. 2 years ago on Google
    I have always liked The Groove Train but this one for some reason wasn't nice. The food wasn't good, I bought the pizza but it had a thin base too thin that light could pass through it. The crust was a good size but it was super doughy. The pizza was very soggy as well. The best part of the meal was the sprite.
    2 people found this review helpful 👍

  • 5/5 Wai L. 2 years ago on Google
    The food was delicious and the service was excellent. The order was misunderstood but rectified without any issues and apologies given promptly. I would be a return customer. Thanks to Chloe,Lisa and Robert.
    2 people found this review helpful 👍

  • 1/5 Natasha B. 1 year ago on Google
    Would give 0 stars if google allowed. Just ate at this restaurant. Was served old steak that smelt off for $47.90. Reported issue to waiter/server. His response was oh really and proceeded to take payment for off food that could not be not eaten. Really disgusting way to treat a customer! We go reasonably regularly to this restaurant. Won’t be going there ever again
    2 people found this review helpful 👍

  • 1/5 Chris B. 8 months ago on Google
    Placed our order. Waited 50 minutes with nothing arriving. Spoke to our waitress and was told she will check. Waited another 10 and still nothing. Went and spoke to her again and was told our starters and mains would all be out in 5 minutes. Why would the starters come with the mains? Oh and where tf are the drinks we asked for an hour ago? Finally arrived after 75 minutes and they tried to give us a pizza we didn't order. Steak was cooked properly but so salty it was awful. Mushroom sauce was like water and had no flavour. Honestly, just avoid it. Foods garbage and definitely not worth the wait.
    2 people found this review helpful 👍

  • 1/5 Elissa G. 1 year ago on Google
    I couldn’t find half star to rate them super rude and grumpy staff, they came to our table and removed the extra napkins were only allowed one napkin each they said!! !! We had kids with us we needed more, I’ve been in a lots of restaurants I’ve never seen waitresses taking off napkins from customers table with attitude and rudeness!! Will never come back again we’ve been treated so bad my mum nearly cried from this behaviour!!
    2 people found this review helpful 👍

  • 4/5 Chrissi H. 11 months ago on Google • 30 reviews
    The vegan nachos were AMAZING! Definitely a dish for 2 or more to share! The falafel wrap ordered by my friend got rave reviews, too. Service was efficient, friendly and very helpful. Our little booth gave us some respite from the hustle & bustle of a busy shopping centre as we chuckled at the 80’s music videos while trying to tackle the very generous serves. So glad The Groove Train is still going strong!
    1 person found this review helpful 👍

  • 1/5 Sean S. 1 year ago on Google
    Dinner with 2 friends. 2 wait staff that didn’t communicate and came with a main before our requested starter. They reserved me the dried Moroccan lamb that sat there drying out while we had our starter, so had to send it back. Moroccan lamb dish was bland with NO flavour. Meat was dry, sauce/gravy was flavourless. Saffron rice was gluggy and tasted like it was microwaved. One friend have souvlaki. One half was good, although cold and the other half was mostly lettuce and a smattering of meat. Chips were the only thing decent. Other friend had a burger, was ok but the pulled pork was very dry, hard to eat and the bun was soggy. The nachos starter was good size and tasted nice. Just terrible serving dish. Had to ask 3 times for water for the table. One drink ordered was Baileys, but it wasn’t even cold. Horrible to drink Irish cream at room temperature. Staff didn’t communicate properly when overlapping table service. Only one woman was friendly and took the time to help when we had an issue. Other staff just dropped off the food and raced off before we could ask for things like a fork to eat with. Wanted to like it, but was just disappointing meals and experience for $130.
    1 person found this review helpful 👍

  • 1/5 Leigh M. 2 years ago on Google
    I left today after checking in then being asked by a waitress proof of covid vaccination whilst she was not wearing a face mask and sat and watched the barrister remove her mask multiple times then handle the coffee tap and machine. Don’t ask your customers for covid compliance if your staff are not doing the right thing!!!!
    1 person found this review helpful 👍

  • 1/5 Kate S. 2 years ago on Google
    Waited to be seated for 5 minutes. Were not even acknowledged. I had to get someones attention. Again had to get someones attention to order lunch. We watched as our drinks sat on the counter for 10 mins before coming to us. I got up to pay as 2 employees were at the register. Ignored me as they were having a social chat. Once again I had to interrupt to pay. Obviously a great chef,as food was great. Unfortunately the rest of the team have let the place down. No one seemed to be managing the staff. Extremely poor and disappointing experience. Will not return.
    1 person found this review helpful 👍

  • 2/5 Donovan 5 years ago on Google • 52 reviews
    Ordered calamari and seasoned chips, chicken and avo focaccia and a garlic pizza. My review. There was so much oil on the pizza I was able to wring it out and use it to deep dry some chips at home later that night. If these are seasoned chips I hate to see what unseasoned chips look like. The distribution of fillings in the focaccia left much to be desired. Soft drinks were tip top. Calamari and salad were also tip top. A few minor tweaks to your preparation and there is potential for 5 stars. Thank you for allowing split bills (we couldn’t do this last time) and not charging an eftpos surge. See you next time.

  • 5/5 Nige W. 1 year ago on Google
    For a shopping centre eatery, we were completely blown away. Food was quick, hot and delicious. We were sharing plates, and 2 entrees and 1 main was plenty. The pizza was perfect. Nachos and mixed platter were good. We walked in with no booking, but I could see this place could get busy. I would plan ahead and reserve a table if possible. There's no glossing over their prices. This is not a cheap $12 value meal place. $27 for a pizza (worth it), $30 for a large tasting platter (not worth it). But! We will certainly go again for the food taste alone. And they have beer on tap!
    1 person found this review helpful 👍

  • 1/5 Jamie a. 2 years ago on Google
    we arrived and waited 5 minutes to be seated and once seated we waited another 15 minutes to have our orders taken. other people came in half an hour after us and got their food and drinks before we did. we tried to get the attention of the waitress twice, and she ignored us. after 1 hour we got 2 out of our 7 drinks and after 1 hour and a half we started to slowly get our food and other drinks. one of my own drinks was then taken to another table and had to be remade and another drink we forgotten about. our food and drinks were mediocre, not worth the price we paid. we got nachos and asked for it without Jalapenos and they were still in there. will not be returning, really unprofessional!!
    1 person found this review helpful 👍

  • 1/5 Julia M. 1 year ago on Google
    Ordered two cheese toasties, two chais and one chips. Did not receive one toastie. Over priced. Waited 10+ minutes. Stale bread and worst cheese toastie. Chips soggy and no flavour. Overall if you want over priced - cardboard tasting food this is the place!
    1 person found this review helpful 👍

  • 4/5 Gavin W. 1 month ago on Google • 51 reviews New
    Great meeting place for breakfast or lunch. Service really good with happy smiles. Menu was great for Cafe food with lots of choices for all including kids. Pancakes and corn fritters the stand outs!

  • 4/5 Pamella S. 5 years ago on Google • 31 reviews
    The service & staff: amazing, brilliant and genuine. Our waitress not only gave great service and excellent suggestions but had genuine conversations with us. The food: was really really yummy. I couldn’t finish all of my pasta, but I certainly had the leftovers for dinner that night... yummm yummm! The timeing: was the only thing that left something to be desired. We ordered the tiramisu as apart of our mains course and it came out about 15 mins before the rest of our meal which left us sitting and staring at a dish that we weren’t ready to eat yet which was albeit, tantalising in aroma and looks.

  • 3/5 Madonna S. 7 months ago on Google • 28 reviews
    the staff were really nice and the food came pretty quickly, i ordered a pumpkin soup ( it was their special for the day ), it was priced okay at $14.5 but it was so hot and saltless, it was pretty plain. Also it came with bread, which was almost burned and really crunchy, that it was so hard to come. Everything else about the place was okay and because their menu is really big, i will surely come next time but maybe try something else

  • 2/5 Ness W. 1 month ago on Google • 21 reviews New
    Looks can be deceiving… the food did NOT match the pleasant atmosphere & interior. Mushroom sauce was beyond disappointing. Tasted like cheese was added to it…? The nachos to share were plain corn chips (not even salted at least 🥲) + salsa + a dollop of guacamole & sour cream. Our meals were underwhelming. Ordered our drinks when the waiter first arrived and it wasn’t brought to us until we asked again towards the end of our meal.

  • 3/5 Jemma S. 6 months ago on Google • 12 reviews
    The food was okay, certainly nothing to rave about. Great that they have a plant based menu. Ordered vegan nachos. Large serve and they were pretty tasty although not amazing. Kids pasta bolognese was huge and what you'd expect from children's pasta. The vegan potato pizza was okay. Thick slices of weirdly cooked, pickled red onion ruined it. There was a whole half, end piece and all on it which was just odd. Picked most of it off. Staff weren't particularly friendly. Quick to take the order and food to arrive but not seen again. Nice setting with large booths. Good for a variety of options and a large family style space in a shopping centre but not for anyone with discerning taste or who enjoys the dining experience.

  • 1/5 Nikoletta P. 2 months ago on Google • 8 reviews New
    The waitresses we're not willing to help and provide service to us. They were very rude when we gave them half order for the kids and ask them to order for us a bit later. When we also asked for water one of the waiter simple told us to help ourselves and he turned his back to us. We're not going there again 👎👎👎👎👎👎👎

  • 5/5 Jamble S. 2 months ago on Google • 5 reviews New
    My partner, baby and I caught up with some friends who live in the area last Saturday for lunch. We're not locals but because the customer service was so good as well as the delicious buffalo pizza, we might just drive all the way back here to have the food again! The girls who worked on that day were so attentive especially since my baby was making abit of a mess and one of the girls straight away brought us a napkin to wipe up the spillage. I like switched on wait staffs! They were also friendly. Lovely service with a smile! Left a really good impression on my family.

  • 1/5 Angelo P. 5 months ago on Google • 3 reviews
    We had a really bad customer service in this restaurant. Me and my wife ordered food from Groove Train and for my two years old boy, we got some fried rice from next door restaurant as that is his favourite. The waitress who served us food ( her name is Nikita) was a making a big deal according to their company policy, outside food was not allowed. We understand the policy but we were not opening the fried rice container straightaway we got from the other restaurant, we asked for Groove Train serving bowl and fed him from that. "So nothing was visible that we are consuming food from other restaurant" also I presume there should be some exceptional around kids food ( bringing it from home or from other restaurant) So we were really hurt and won't be visiting this restaurant ever again.

  • 1/5 Samer A. 9 months ago on Google
    Not impresed with the food at all the chickeb parama was under cooked, and took long time to be served, sorry but that was my experience with the place on a weekend maybe during the week would be better

  • 1/5 Michelle A. 8 months ago on Google
    Ordered fruit toast and coffee. Got toast which was cold. Finished eating and still didn't have our coffee. Not good....I wanted my coffee more than my toast. The kid waiter really had no idea. Improve your service and what the customer orders.

  • 1/5 Harky D. 11 months ago on Google
    The Garden pizza is just so good that only one bite was all that could be eaten. The pasta is extremely tangy. Water’s not served at all even after requesting for it.

  • 1/5 Andrew D. 1 year ago on Google
    Dropped in for a light meal and came away very disappointed. For what was offered was way overpriced. Ordered the warm beef salad. Beef was tougher than shoe leather and dish was so salty it was inedible. Miserable staff need lessons in hospitality. Never again.

  • 1/5 Andy T. 1 year ago on Google
    Ordered and then waited for half an hour for the food to come only to be told the fresh juice that was ordered at the same time was not available. My partners wrap contained bruised squishy tomatoes and I am not confident that the salmon on my risotto was 100% okay. Service was ver sloppy at best. We won’t be back.

  • 5/5 Geoff G. 1 year ago on Google
    I really love the staff here. They're kind, courteous, and very helpful. The food is really good, as well. I enjoy the ambience of the place; it's a wonderful place to talk with friends, or to catch your breath. IMHO, a great place to dine out.😊

  • 1/5 David C. 1 year ago on Google
    I had a pulled pork burger that was cold and it had a piece of paper inside it, so i left most of it. After explaining what was in the burger, there was no offer for a refund. This place is very over priced for the quality of food they serve. The only reason they got 1 star, was because the young staff who worked there, were very polite and courteous.

  • 2/5 Tom Y. 2 years ago on Google
    Once we were seated we waited 15 minutes of not being acknowledged until we called someone over. We didn't get any water and were completely forgotten about. We finally got our food and it was nice but definitely not worth the 30 minute wait especially when people getting there 15 minutes after us were getting served and getting there food. Won't be coming back.

  • 5/5 Bob M. 3 months ago on Google • 1 review New
    Staff were absolutely phenomenal, unbelievably kind and considerate to my family, a young man named Mack was incredibly patient with my children. Can certainly recommend the Chicken and Halloumi Burger!
    1 person found this review helpful 👍


Call +61 3 9432 5678 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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