It amazes me how the library staff allow the older men who sit in a group outside, to sit there. I have received constant harassment from these guys and they don't do anything about it. Not a pleasant place to go to if you have to walk past them to go inside the library.

Friendly and helpful staff, always have a big smile and very welcoming. The space is clean and has plenty of activities for babies, toddlers, kids, teens and adults.

Vibrant and lovely area. Professional and dedicated employees who always help the customers and all readers. Never a dull moment in this small but cosy library. They provide assistance in all aspects in a library setting, such as with computers, books and photocopying etc.

It's a lovely place..great staff I agree that the place is not very quiet but I guess that's what I love about it..... going there on my day off... picking out a good book....kids chatting around.... people reading newspapers. ...the friendly atmosphere.... makes it very homely! I love going there!

This library is the worse library if you want a quiet space where you can focus on your studies or do some research. The staff here allow people to eat in the library, the noise is too distracting and the food smells.

I don't recommended going to this Library, its dirty because people eat in the library, not quiet and definitely not comfortable. The sunshine one is much better.

Good book selection and friendly staff to help with all your questions!

Soooo cool and epicccccc everytime I go here the staff are friendly and nice and I get what I need to do done 👍👍👍👍

<Wonderful staff!> I just want to thank all staff members at this branch, especially Rachel and Lynette for their exceptional work in the English classes. As a qualified English teacher, my Chinese parents NEVER listen to me! I am so grateful for the outstanding work of Rachel and Lynette to teach my parents some English so they can start to live a REAL "Australian" life! Thank YOU team St Albans Library !

A small intricate, yet warm library with excellent customer service! There are a decent selection of books, although there could be more books on offer. There are many services present here, and in enough quantity to satisfy your needs.

Wifi is good. The library space is small. I love how the librarians are very accommodating but they are a bit loud when they talk to each other.

My review relates to Monday Storytime sessions. They are terrific. Sarah is a wonderful facilitator who encourages participation with the kids and parents but doesn’t overdo it. There have been occasional co-hosts but they’re no where near as good. The selection of books and songs are great, and it makes time fly by. My 1 year old daughter loves the songs they play. Parents, if you need to entertain your kids for 30 minutes, definitely worth attending!

Pretty good didn't stay in for long but seemed like a good quiet study area, had friendly and helpful staff as well

Very helpful Gisel is amazing job

When I go this place, I am so happy

good environment but staff talks too loud amongst themselves,laugh extremely loud as well so it was difficult to study.

Always happy with the customer service..

A helpful clean and quiet place to study or finish your work. computers, printers, and internet (Ethernet and wireless) are available, you can use your own laptop. New registrations are easy and fast, JUST PROVIDE A PROOF OF ADDRESS & you'll get the member's card valid for 3 years, otherwise it will be valid for 3 months only. Note: you only need the member card for printing and recharging the card, all other services do NOT require membership.

bad library with bad attitudes from people. cant study at all. not recommended

Great customer service 🙂 and friendly team

Printing complicated start and better understanding in the end with staff help

Good experience. Bus delayed that took so long to get there. Lucky that the service in there didn't make me disappointed

Staff talk so loudly in the middle desk of the library for everyone to hear. Impossible to read or concentrate on any task in this library.

Lovely little library that runs a lot of community programs, can do printing and copying and lovely friendly staff

GOOD LIBARY BUT BEWARE. I GOT MY IPAD STOLEN 6 YEARS AGO. KEEP A CLOSE EYE ON YOUR BELONGINGS.

Big space ..good Management

Nice place however the staffs are too loud which makes it hard for me to focus on my work/

Lovely place to sit and read with concentration for longer hours. Staff is super friendly and provide good advice on reading options for different books. Keep it up. Thanks.

Lovely staff, great place to visit and find great books. The staff are brilliant and help you with whatever your looking for. Excellent!!!!

Staff are fantastic great resource