1/5 Christine T. 1 year ago on Google • 86 reviews
Would
definitely
NOT
reccomend
Taylors
Lakes
Lombards
party
shop👎.Please
head
to
Moonee
Ponds
Lombards
or
one
of
the
other
franchaises.
The
customer
service
at
Taylor's
Lake
Lombard
is
AWFUL.
After
walking
into
the
store
no
one
bothered
to
greet
me
or
help
me
out.
Staff
were
just
popping
up
signs
on
their
windows.
There
was
10
staff
on
a
Friday
afternoon
yet
standing
at
the
counter
for
10mins
with
a
lady
right
in
front
of
me
ignoring
the
fact
I
was
there
as
she
was
too
busy
placing
plastic
bags
over
the
balloons
that
6
staff
were
currently
blowing
up.
It
would
of
been
nice
to
get
an
acknowledment
that
someone
will
be
at
the
register
soon.
Hell
it
would
of
been
nice
to
just
ask
if
I
needed
any
help
or
if
someone
was
with
me.
After
waving
to
down
one
of
the
guys,
Michael,
he
came
down
to
serve
me
while
the
other
ladies
just
blew
up
balloons
&
chit
chatted.
I'm
sure
they
all
could
see
me
waiting
at
the
register
since
I
was
only
less
then
two
meters
away
from
seeing
them
blow
up
the
balloons.
I
understand
the
team
may
have
the
weekend
balloons
to
get
prepared
for
however
the
teams
disorganisation
shouldnt
causes
customers
to
continually
wait
without
an
acknowledgement
that
someone
will
be
there
to
assist
soon.
No
one
could
be
bothered
to
serve
at
the
counter
or
deal
with
anyone.
Management
needs
to
train
their
staff
better
on
customer
service.
Don't
hire
people
if
they
can't
deal
with
customers
&
just
want
to
do
the
back
end
work.
0
stars
for
customer
service
&
not
serving
customers
in
a
timely
manner.
10
stars
for
Michael
who
actually
apologised
on
behalf
of
the
staff
and
came
down
to
the
register.
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