1/5 S. D. T. 6 years ago on Google
I
had
high
hopes
for
Amazon's
Melbourne
(Dandenong)-based
warehouse,
because
I
hoped
they
would
genuinely
supply
some
competition
to
JB
Hifi
Online
and
EzyDVD
online,
BOTH
of
which
OVER-CHARGE
for
products
AND
BOTH
of
which
provide
TERRIBLE
delivery
service
and
terrible
customer
service.
Unfortunately,
AMAZON
IS
CURRENTLY
AS
BAD
AS,
possibly
worse
than,
JB
HIFI
ONLINE
and
EZYDVD
online.
When
I
first
tried
to
order
something
from
the
Amazon
warehouse,
a
month
or
so
ago,
I
waited
over
a
week
--
AFTER
the
product
was
supposedly
available
--
before
cancelling
my
order,
because
it
never
shipped
(even
after
I
complained).
Recently,
I
ordered
a
couple
of
DVDs.
It
took
Amazon
Australia
three
or
more
days
to
actually
ship
it
--
during
which
time,
they
bolloxed
a
communication
about
the
item,
and
then
told
me
it
might
be
the
wrong
item
--
and
when
they
finally
shipped
it,
they
sen
it
"expedited"
--
and
it
took
three
mailing
days
to
get
to
me.
Even
though
I
live
in
the
city
of
Melbourne,
and
can
drive
to
the
Amazon
warehouse
in
only
one
hour's
time.
Three
days
to
ship
two
DVDs
across
town.
Yes,
that
IS
faster
than
JB
HIFI
ONLINE
and
EZY
DVD,
two
"homegrown"
online
businesses,
but
still...
Three
days?
Worse,
Amazon
charged
more
for
the
DVD
than
JB
and
EZY,
so
Amazon
is
still
not
providing
any
proper
competition.
Which,
I
suppose.
is
par
for
the
course
in
a
country
that
encourages
backroom
dealings
(Woolies
and
Coles
used
to
regularly
compare
their
catalogues
and
prices,
so
that
no
one
would
be
driven
out
of
business)
and
monopolies
between
retail
stores
(Target
and
Kmart
--
same
company,
different
logos).
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