ONE PLANET Shop image

ONE PLANET Shop

Hiking area Camping store Luggage store

One of the Top rated Hiking areas in Melbourne


Address

1/377 Little Bourke St, Melbourne VIC 3000, Australia

Website

oneplanet.au

Contact

+61 3 9670 7070

Rating on Google Maps

4.90 (89 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: 10 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: service (23) staff (21) Planet (18) gear (18) great (16) pack (14) quality (14) products (13) knowledgeable (12) Melbourne (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nguyen Tuan K. 1 year ago on Google • 786 reviews
    Very knowledgeable and helpful staffs, can answer many questions with great detail. Made by Melbourne locals, and price is quite stable (no frequent black friday sales and all that, they only do sales on faulty or clearance, which is just as is until sold out). I don’t think they have tents though.
    2 people found this review helpful 👍

  • 5/5 Peter H. 6 months ago on Google • 15 reviews
    After traveling quite a long way to the Melbourne store I was not let down by the knowledgeable and friendly staff who spent around an hour with myself and two others to find the perfect fitting hiking pack. Special thanks to Henry for the amazing customer service. We can’t wait to try out our new packs!!
    2 people found this review helpful 👍

  • 5/5 T D. 4 months ago on Google • 11 reviews
    Very impressed with the help I received at the One Planet shop in Little Bourke St, particularly Manu. She patiently explained and showed me all the features of the Goondie tent, nothing was too much trouble. The tent was ultimately a bit heavier and smaller than what I'm seeking, but I will definitely return when I shop for a new day pack soon. Love that One Planet is an Australian company with great quality gear and excellent customer service.
    2 people found this review helpful 👍

  • 5/5 Oliver H. 4 years ago on Google • 233 reviews
    I'm so happy to have taken the time to choose my last pack carefully. What a great local business. What a great team. And what kit... This is my day pack, purchased 6+ years ago and along with the Ned pack. I literally have used this day pack every day and it has survived carnivals, treks, dodgy washing machines, sea, snow and sand. The zip finally busted (or I busted it) so I contacted the team from the UK. They posted me a new zip out of the goodness of their hearts and boom, I reckon I'll get another 5 years out of it now. Cost per use? Couldn't fault it. Thanks folks, you are good sorts. 👍
    1 person found this review helpful 👍

  • 5/5 Yvonne M. 4 months ago on Google • 7 reviews
    Best gear in Australia/on the planet. Super sturdy packs - just bought my own but my mum’s pack has been around since the AKing days. Thankyou friendly staff!
    1 person found this review helpful 👍

  • 5/5 Rosemary 5 years ago on Google
    Just returned from walking 1500km (1000mile) Shikoku pilgrimage in Japan. Two years ago bought a pair of FREDA on the spur of the moment but with no time to prepare, never wore them for even an hour until hitting the track. 1500km later, walking every step of the way (200km in 2016, 500km in 2017 and just now the rest) they were the most comfortable, flexible shoes imaginable. Not a blister. 100s km of road surface, mountain tracks, two typhoons, many 700-900m peaks, rock faces, 1000 year old slick 45 degree stone paths (up and down). Fantastic shoes. The soles honestly look almost like they've never been worn. (and ..they're a great looking shoe...) Cannot recommend more highly.
    1 person found this review helpful 👍

  • 5/5 L264 B. 4 years ago on Google
    If I could give it more than 5 stars, I would. I purchased in a nice big One Planet Endeavour backpack a 5-6 years ago, it has since travelled half the world with me and has never been anywhere I haven't. Also made in Australia, which I think is brilliant. It has been thrown around, sat-on, jam-packed and everything else that's part of travel and is still as good as the day I bought it. It's great that One Planet can continue to make these great products locally and continue to grow. The retailers that sell the One Planet products and staff in the city store have all been so helpful and friendly. All 'round one of those great products.
    1 person found this review helpful 👍

  • 5/5 Lisa W. 1 year ago on Google • 77 reviews
    Incredible service- super knowledgeable staff who are genuinely interested in helping you. Excellent range of products including clothing, packs and sleeping bags. Conveniently open on the weekends. A huge thanks to the amazing Sophie for helping us purchase & hire everything we need!

  • 5/5 Adam M. 6 months ago on Google • 5 reviews
    Amazing service and really knowledgeable staff. It feels good buying Australian made packs that are truly better than the imported versions and can be repaired and altered.

  • 5/5 Hamish F. 7 years ago on Google
    Simplicity. Small store. No bullshit. Good service, great products.

  • 5/5 Eliza L. 1 year ago on Google
    I was served by Henry who was absolutely fantastic. He spent so long with me trying on different packs and discussing the differences of each. His warm nature made it easy to ask questions and have chats about my future adventures. I went in with very little knowledge and came out very happy with my new hiking pack. Wish I could give 5 stars, I was extremely grateful for the excellent customer service 😊 love also that the packs are made in Melbourne

  • 5/5 Terry H. 3 years ago on Google
    I went in today knowing what I wanted. Mikki in there still took the time to make sure it is what I wanted. She is a very enthusiastic team member. And the shop is a definite go to for anyone looking for gear. As an added plus they still make a lot of gear here in Australia. You won't get cheap nasty stuff here. Great shop.

  • 4/5 Malcolm Y. 1 year ago on Google
    Packs that are still made in Melbourne. Also, great cooking range, Jetboil, Soto Windmaster... dandy.

  • 5/5 Gmanau G. 2 years ago on Google
    The best service anywhere. I purchased a backpack sprayer from another company and the straps were too thin and uncomfortable to use the spray unit at all. Andrew sat down with us and designed and made a harness for the sprayer. Best thing that I could have done. It is now a pleasure to use the sprayer and not get sore shoulders or back. Also purchased two fantastic UHF radio harnesses that keep our radios secure when working in adverse conditions. Everything is superb quality. Thanks so much Andrew.

  • 5/5 Ian B. 2 years ago on Google
    How Awesome is One Planet? I Love this Shop. Rugged, quality and "mostly" Australian made Camping and hiking gear and well priced. Sophie the young lady that has now served me in store and over the phone now on numerous occasions is both knowledgeable and affable. Definite Double thumbs up 👍👍

  • 5/5 Stuart D. 1 year ago on Google
    I ordered the One Planet Wurley 3 Snow tent last minute before a weekend trip. The shop staff were able to quickly get one in from the factory for me. This would not happen if One Planet gear was made off shore! The staff really helped me organise a pick up by a mate and generally made the whole experience just that much better. (Thanks Emily and Sophie) I love supporting a company that still makes gear here and it shows! I have a sleeping bag and Gortex jacket from One Planet that are both over 25 years old and still going strong. Cheers One Planet team.

  • 4/5 jefah 7 years ago on Google
    Needs more stock, but they have the backpacks in the market.

  • 4/5 Reuben T. 6 years ago on Google
    Great gear and good service although staff was not as accommodating as expected. will be tenting it up soon!

  • 5/5 Juraj K. 6 years ago on Google
    I have bought a number of One Planet products. All top quality and still made in Australia. 5 star service and friendly and knowledgeable staff. Love coming back.

  • 5/5 Sarah D. 1 year ago on Google
    Very helpful and knowledgeable staff. My son had a hiking pack fitted correctly with advice on how to adjust as he grows. The gear is high quality and well thought out. Love to support great customer service and a local business.

  • 5/5 Neil A. 1 year ago on Google
    Thanks Mikki for your excellent service. I love the shoes I bought and the advice you provided on packs and other equipment in the store. One Planet is a great company to support.

  • 5/5 Clare H. 1 year ago on Google
    Could not speak more highly of the customer service I received in One Plant from Mikki and Emily. Went in two nights in a row with a number of questions and they answered everything plus more. Felt like I was in very capable hands and they spoke extremely highly of the entire One Plant company and its operations. Have already recommended them to a number of people and will continue to do so

  • 5/5 David T. 6 years ago on Google
    BRILLIANT Melbourne made packs great range of sizes and fits, helpful staff load you up and let you take a test drive before you commit, this place ticks all the boxes for products and services

  • 5/5 Mel V. 1 year ago on Google
    Thanks Mikki for your professionalism, positive energy and industry insights to help me chose a backpack that is going to suit my needs! I cant believe the technology advances that have been made to get my backpack to be an exact match! I appreciated how you took the time and altered the hip belt, shoulder straps and more, thanks to Sophie for your additional feedback. Cant wait to get out there and use my new Tarkine back.

  • 5/5 graeme d. 1 year ago on Google
    Just had my 2 30 plus years old sleeping bags washed and fill topped up. Amazing service from the factory. Bags now good for another 30 years.

  • 5/5 Martyn G. 1 year ago on Google
    Emily and Henry gave exceptional customer service - went to the bother of setting up and explaining the benefits of the 2midable tent. They were not put out at all in what they were doing, and very friendly! A+ service 🤘🏾

  • 5/5 Leonie C. 1 year ago on Google
    An amazing depth of knowledge that was shared freely and without hesitation. I was so impressed with "Linda" and am confident my next hiking experience will be better due to her input into my new sleeping bag and sleeping mat

  • 5/5 Giulia R. 11 months ago on Google
    Today we went to ONE PLANET looking for a tent and we found Emily who answer to all our question clearly with an outstanding knowledge. Incredible customers services! Grazie Emily, we love our new tent!

  • 5/5 Amy P. 2 months ago on Google • 4 reviews New
    Very helpful and kind staff. Henry was patient and asked plenty of questions to ensure I was happy with the sleeping bag I chose.

  • 5/5 Jasmine O. 4 years ago on Google
    Our experience with Linda was excellent. She was knowledgeable about the products and had a great demeanour. Highly recommended!

  • 5/5 Priscilla T. 5 years ago on Google
    Bought a pair of hiking shoes from these guys. After 2 weeks of hikes and treks in Myanmar, the pair holds up really well. After a bit of wiping down with a damp cloth, it looks brand new. I'm really impressed with the quality of the pair I bought.

  • 5/5 Ben W. 6 years ago on Google
    Loved coming in here, Friendly and helpful staff, the most knowledgeable staff of any store I've visited in along time. 35+ years of making rucksacks in Melbourne as well!

  • 5/5 Mark B. 4 years ago on Google
    Great company solid gear 100%

  • 5/5 Jethro O. 4 years ago on Google
    Highest quality outdoor equipment I've ever had. Been using their stuff for years.

  • 5/5 mhairi r. 5 years ago on Google
    Friendly staff who really know their stuff, and sell quality products. They honestly seem to care about giving you the best hiking/camping experience that they can.

  • 5/5 Sam H. 5 years ago on Google
    Fantastic. Had great service. The bloke there really knows his stuff, and provided some useful tips.

  • 5/5 Chris D. 6 years ago on Google
    Popped in to have a browse yesterday at some gear after buying the caccoon - 5 sleeping bag a few months ago online. Hamish was so accommodating and knowledgeable, spent the next hour or so having the complexities of bush walking packs explained to me which finally made sense. Highly recommended this brand for any of your outdoor needs, not the cheapest on the market but locally made and the highest of quality means this is where I will be shopping from now on.

  • 5/5 Todd M. 6 years ago on Google
    Small store so they only stock the best gear...no rubbish. Great advice and awesome gear. . Suggest popping in before you buy an overseas brand. You'll be glad you did!...Ozzie, Ozzie, Ozzie... Oi, Oi, Oi

  • 5/5 Cameron R. 3 years ago on Google
    Friendly staff and good quality products. Bought a sleeping bag and backpack here and very happy with both.

  • 5/5 Richard M. 4 years ago on Google
    Fantastic service, really knowledgeable staff with lots of experience and thus great advice. Highly recommended!!

  • 5/5 Dean V. 4 years ago on Google
    One Plannet Melbourne backed their product and provided excellent after sales support, highly recommend buying Australian made goods from this trustworthy, reputable store

  • 5/5 AJ Campers P. 4 years ago on Google
    Local independent store. Friendly staff with a wealth of knowledge and Australian made product that’s fantastic quality ? ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Megan H. 6 years ago on Google
    The gear is awesome and the staff really know their stuff. I love supporting Australian made gear, especially when it's also the best on the market.

  • 5/5 Elvira S. 4 years ago on Google
    Good quality outdoor products, good variety , good welcoming and useful presentation of tents by Mikki (thanks, I’ll definitely think about and buy one) I strongly recommend this store and for my, it’s on my list of “Favorite Outdoor Stores” and visit it every time in Melbourne.

  • 5/5 Jeremy T. 4 years ago on Google
    Great gear, helpful staff

  • 5/5 Will C. 4 years ago on Google
    Fantastic products

  • 5/5 Melissa H. 5 years ago on Google
    Great customer service and excellent bags!

  • 5/5 Steve G. 5 years ago on Google
    Very knowledgeable staff. She listened to what I was needing and recommended the perfect tent within my budget.

  • 5/5 Will P. 5 years ago on Google
    Staff were very helpful.

  • 1/5 Sam T. 5 years ago on Google
    Women working there was extremely rude. Go to any other shop on little bourke for better stock/ service.

  • 5/5 Zonewhat 5 years ago on Google
    Having recently lost all the poles to my beloved Kmart 3-man tent (got on SALE! Cant remember the name SORRY!) that I have been using on my trips to 1000 steps, I decided that maybe its time for an upgrade. Boy have I been left out in the cold as they say! I purchased the One Planet Wurley 3 and......WURLEYY! No more frostbite on the ol toes in the mornin! Keepin me a toasty temperature all night, will not be heading back to see Sharon at the local Kmart, that's for sure!

  • 5/5 Gavan M. 6 years ago on Google
    One Planet consistantly surprise me with their customer service and quality products. The level of care for their customers is almost unheard of these days. Quality gear built to last.

  • 5/5 Michael M. 6 years ago on Google
    High quality service. My One Planet sleeping bag has lasted over a decade of use, and I look forward to using my new pack.

  • 5/5 jimmy B. 5 years ago on Google
    I have a One Planet pack which has seen much overseas travel and rough multi-day walks and has held up to the treatment brilliantly. Recently some native mice took a liking to the canvas leaving large and small holes all over the pack (don't leave food in your pack at South Cape Rivulet). I decided to send the pack back to factory in Melbourne for repairs and am extremely happy with the result. The holes were expertly covered with new canvas patches so that I can hardly notice that repairs were made. I was also very impressed with the customer service and price that I received from One Planet. I highly recommend One Planet gear, their shop in Melbourne and repair service.

  • 5/5 Chris B. 6 years ago on Google
    Can't beat their after sales service.


Call +61 3 9670 7070 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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