A truly wonderful family-owned business, that pride themselves on the quality and value of their work. As they should, they produced immaculate results. I HIGHLY recommend them! I designed my own engagement ring down to the very detail and Franco’s Jewellers brought my creation to life. Daniela and her sister Silvana made the whole process so easy for us and the ring was finalised all within a short span of 3 months. They were very friendly, accommodating, extremely knowledgeable and eager to answer all my many questions. All in all, Franco’s Jewellers are an amazing team and it was a pleasure to have worked with them. Thank you!

The staff were so friendly, attentive and were able to answer all of my questions! I can't wait to see how my custom pieces are going to turn out; which I might add, the prices were excellent for! Cannot recommend higher!

After walking the CBD for hours looking for a ring, we walked past Franco's. The window display was enticing. We were welcomed in and immediately given chairs, such a relief after walking around and standing up all morning. I tried on several lovely rings and after a short time made a tentative decision. We went and had a coffee to discuss the purchase. We returned to Franco's and with the help of Daniela, ordered a beautiful champagne diamond surround by 20 brilliant cut diamonds. I am so happy with this lovely gift from my husband, and so very happy with the service from Franco's.

We shopped around and looked at many other jewellers to buy a custom engagement ring/diamond in Melbourne and Franco Jewellers was by far the best of the best. The service alone was incredible and the ring they made was out of this world. The owner, Daniella, was honest, genuine and down to earth throughout the whole ring making process. Highly recommended Franco Jewellers for engagement rings or wedding bands. They really are top tier.

Great experience at Franco's a couple months ago, especially with Daniela who ensured that my mother's gold chain and bracelet were fixed in time for her birthday. It was ready in a matter of days and came back looking so shiny and new. Will definitely be returning in the near future.

I cannot recommend Silvana, Daniella (and their Mum more)! They truely are a fantastic family business who created our dream ring! Not only are they incredibly patient, they truely focus on providing the best service. They easily could have upsold us, due to our lack of knowledge when it came to choosing a diamond for our ring. By educating us we saved a lot of money and have something 1000000 times more amazing than we could have dreamt of. I have had my engagement ring for a few months now, and I still stare at it daily!!! Thank you!!!!!

I am absolutely thrilled with the custom engagement ring from Franco Jewellers. From the moment we walked in, their team provided exceptional service, guiding us through the process with expertise and care. The craftsmanship of the ring is exceptional, with meticulous attention to detail and a stunning diamond. The entire experience was smooth and stress-free, and the final result exceeded my expectations.

We have been going to Franco Jewellers for decades. Their friendly service, with many years of experience, make shopping for jewellery an easy and enjoyable time. Their passion and dedication for their industry shines through the wonderful range of jewellery, where there is always something for everyone. It’s the attention to detail that makes all the difference. Thanks again for another amazing purchase.

The team at Franco jewellers are incredible! They made my engagement ring last year and this year made our wedding rings. Each time they paid so much attention to detail and knew exactly what we wanted. The ladies are absolutely lovely and made us feel so comfortable. They got us our dream rings and did it in our budget! Couldn't be happier, would highly recommend to anyone looking for their wedding/engagement rings.

If you want quality and service, Franco Jewellers is the place to go. The level of quality of the jewellery remains unprecedented. I entered this store over 30 years ago, the service is always warm and you are at ease,it is always nice to be greeted by Daniella and her mum. Daniella truly cares about your needs . You will not be disappointed.thank you for creating great memories.

Franco jewellers offer exceptional customer service and jewelry pieces. Incredibly happy with a special occasion bracelet we purchased, which had been made so beautifully. We also entrusted the girls to redo my wedding band, and fix my engagement ring from another jeweler. They came out wonderfully. Both Daniella and Silvana take the time to really listen, source and put together the perfect piece of jewelry for your needs.

The wonderful staff were knowledgeable and made the experience of designing our engagement ring a pleasure. The ring was a customer design, based on images we provided, and turned out even better than we could have hoped. A lovely experience and an astoundingly beautiful product. Highly recommend.

My fiancé and I had an incredible experience with the whole Franco team designing our dream ring. Silvana and Daniela were incredibly helpful and knowledgeable, helping us pick the perfect diamond and design to compliment my hand. The ring is absolutely stunning and of very high quality. We look forward to going back for our wedding bands! Thank you Franco!

Outstanding service. My jewellery piece was made in Melbourne and was high quality with attention to detail. Modern and contemporary thinking in jewellery design. Have worn my piece already everyday and it looks very stylish and edgy- chain was made in italy- stunning. I will be a return customer. With lots of completion in Melbourne jewellery Franco jewellers is a family business and a stand out!

Daniela helped me design an amazing piece of jewellery. I am very happy with the craftsmanship and quality. The convenience of phone/ online was a big plus, also to have the product completed ahead of schedule. I definitely recommend.

Hands down the best experience I have ever had at a jewellers. The customer service was top class, the honesty in advice they give me was exceptional. I got my now fiancés engagement ring here, and safe to say it was a massive hit. We will definitely be back here to get our wedding bands. Would recommend any of my family and friends to head here for future purchases.

Silvana and Daniela were an absolute pleasure to work with throughout the process of designing an engagement ring! They made sure every design aspect was taken care of and on top of that, the craftsmanship was truly exceptional! Franco are the best in the business and I am truly thankful for their help in making our engagement remarkable. We are definitely returning for our future wedding jewellery soon 😊

Early last year Daniela helped me to navigate the process of designing an engagement ring for my fiancée, and had it fast-tracked so that I could take it overseas for the proposal - as I’d left sourcing the ring till last minute. My fiancée scored the ring 10/10 and insisted that we go back to see Daniela for our wedding rings. Today, once again, Daniela guided us through the different designs and we have just put in an order for our wedding rings. Daniela’s professionalism, expertise and the quality of product that Franco’s offer, make for a great experience. It’s no surprise that Franco’s has been a successful, family run business for as long as it has. We’ll certainly be back.

Dealing with members of a high-end, family-owned jeweller who take immense pride...is incomparable to dealing with simply an employee of a high-end jeweller. Their knowledge and advice was second to none and I knew, hand on heart, I could implicitly trust them. I highly recommend them, if you're looking for great advice, a familial vibe, and someone you can absolutely trust.

The girls at Franco's provided us with the most amazing engagement ring ... the design was simply exquisite & honestly could not have possibly have it made any better. I was so happy I went back and ordered cushion cut studs in a martini backing ....

Had an engagement ring made and sent over to WA. Very professional and very good communication being on the other side of the country. End product is super high quality, extremely happy customer

Amazing service and quality Went above and beyond with last minute gift during lockdown including going to store twice and organizing delivery all by phone and messages Would highly recommend supporting this business as the personal attention while maintaining professional handling was fabulous ! Thank you 🙏

Franco Jewellers is the family owned/run business that has won my trust and confidence. Silvana and Daniela are professional and warm, genuine and non pretentious. They offer wise advice and high quality service. My diamond wedding band is perfect in its stylish simplicity. I have now found my go-to jeweller ❤ I cannot recommend them highly enough.

I cannot recommend this wonderful family owned Jewellers highly enough. The personal, caring and professional service of the Franco Jewellers family is truly exceptional. My first purchase of a gorgeous diamond dress ring from Franco’s was 16 years ago. Since then, I’ve been guided by Daniela in the redesign of my engagement ring, and most recently, a full rebuild of my intricate dress ring which was accidentally damaged. The workmanship on these rings is truly stunning, and much admired. The regular communication, genuine care and attention to detail really sets Franco Jewellers apart from their competitors. Thank you.

Daniela, Silvana and the endearing Mrs Franco have been an absolute delight in our purchases of engagement, wedding rings and also 1st and 2nd year anniversary jewellery. Their service is undoubtedly exceptional and of first class! The prices are lower than their competitors citywide and the quality is top class. Worth a visit to their store in Collins street even to discuss future needs. They won’t disappoint!

My partner and I bought our wedding rings from Franco’s after my partner purchased my beautiful engagement ring from there. Highly recommend Franco’s to anyone looking for custom made high-quality jewellery, wonderful staff who are so lovely to work with both on a personal level as well as pricing wise. The rings we purchased are so stunning and we can’t wait to wear them 😍

I had a milestone birthday in February this year and I knew exactly what I wanted. The stunning emerald acquamarine with side diamonds that I had been looking at for a while. After discussions with the lovely Daniella I was able to have the ring custom made for me as the original design didnt suit my hand. What I got was a stunning ring that I absolutely love and I get many comments on how beautiful it is. But I knew that would be the case as I still get comments on my engagement ring that I had made by them 14 years ago. Thank you Daniella and all at Franco for your wonderful service and for the beautiful jewellery you have. I know I will be back the next time I am looking for a special piece of jewellery and I would highly recommended to anyone looking for exquisite jewellery. Thank you

Daniella and the staff at Franco Jewellers were extremely professional to deal with every step of the way. I truly love the way my trilogy Engagement ring turned out! It is stunning and beautiful! I would highly recommend this business and the fine level of service they provided to me. I look forward to my next jewellery purchase from them.

Where do I start! There are so many positive things to say about the Franco Jewellers team! My partner worked closely with Silvana and the team designing my beautiful engagement ring - it is absolutely stunning with impeccable quality and design. After wanting some slight changes to the ring, the team were incredibly helpful and patient. They answered all of my questions (and there were a lot!) and provided recommendations to make sure I was happy. I'm so thrilled with my beautiful piece to have forever and we are both impressed with the great communication and customer service. Cannot recommend enough - thank you so much Silvana and Franco Jewellers!

My wife and I favour the friendly service and unique jewelry from Franco Jewellers of Melbourne. A family operated business who brightly welcome us every time we stop by. We have purchased our precious engagement, wedding and eternity rings from Franco’s with absolute admiration for the detail and quality of workmanship that has gone into each piece. Many thanks and most appreciated. Greg & Belinda.

Bought a custom ring from Franco's, the whole team were so helpful and lovely to deal with. Excellent customer service. The ring turned out to be super stunning. The person I gifted it to was absolutely in love with it. A wonderful experience from start to finish

Absolutely love my new ring! From the very beginning, Silvana was a pleasure to deal with. Through zoom calls to correspondence via pics and videos, Silvana was able to accommodate all of my questions and options. Further more, Silvana was able to read my style and reflect that appropriately through my ring design. I feel very satisfied with my choice of ring, a beautiful statement to commemorate our 20th wedding anniversary. Without a doubt , i will be recommending family and friends to Franco Jewellers. It was lovely to meet you Silvana, thank you again. Lisa.

I took my engagement ring to be reset at Franco Jewellers and what a perfect experience it was! From personalised customer service to the the highest quality of hand made jewellery I recommend Silvana, Connie & Daniela, to everyone - there is no one better!! I’ve had so many compliments on my stunning ring and can’t stop starting at it myself, so thank you x1000 I will definitely be visiting again!

What a pleasure it is to do business with the ladies at Franco Jewellers. Over the past 12 months I have had several pieces of jewellery remodelled there. Sylvana and Daniella took the time to listen to the stories behind the pieces being remodelled and therefore were able to maintain the integrity of the jewellery while enhancing them to suit contemporary life. Visiting the shop is always a lovely experience as there are so many lovely pieces to view and both ladies are friendly and gracious. I highly recommend Franco Jewellers

We have been going to Franco Jewellers for over 30 years. It’s very comforting to deal with a family business who have been around for so many years. Their service, guidance and truthful opinions are second to none and very much appreciated. We have always been beyond happy with our purchases. Thank you Daniella, Silvana, Mrs Franco and always remembering Mr Franco

Daniela was a pleasure to deal with, my Wife & I just recently got custom made wedding rings from Franco Jewllers. At every step of the production process Daniela kept us in the loop. The rings are amazing and thanks again Daniela.

I purchased my partners engagement ring from Franco Jewellers and what a great experience it was. From the first consultation to the personalised customer service and the amazing high quality finish, I couldn’t be happier with my decision. I highly recommend Daniela and the team, they are very welcoming and are happy to take the time to work with you on a personal approach to make sure you achieve your dream outcome. Thanks again.

Franco Jewellers helped me find a specific 18ct gold chain in a design that I had not been able to find elsewhere! Daniella was extremely friendly and down to earth from day one and a pleasure to deal with. She was prompt in her communications with me and very helpful when giving me options for the right chain to suit my budget. I have purchased jewelry from Franco's in the past and have always known their jewelry to be of the highest quality Italian gold. I highly recommend Franco Jewellers!

A pleasure to do business with the team at Franco Jewellers. Over the past couple of months I have had several pieces of jewellery made. Silvana and Daniella took the time to explain the process and help design the rings. The quality of the jewellery is absolutely fabulous ! My partner can't stop looking at the engagement ring made by your team and the many compliments from friends and family. I highly recommend Franco Jewellers and thank you again to Silvana, Connie & Daniela. See you soon.

I recently updated my engagement ring (after 27 years) with the addition of 2 beautiful diamond silver bands. The service, advice and care from the Franco team was outstanding and stress free from start to finish. Mrs Connie, Silvana and Daniela offer impeccable service and were very in-tune with my wishes and tastes. The merchandise is 1st class today just as it was 27 years ago. I am so thrilled that I can wear my engagement ring again and that I have 2 new gorgeous rings that give it a very modern and contemporary look and feel.

Got our engagement ring from franco 18 months ago. Very happy with the end product and the service we received heading into store in the CBD.

I haven’t been able to wear my rings for so long as my fingers get bigger but was so apprehensive about leaving them with anyone. My daughter pippa convinced me to take them to Franco’s and I couldn’t be more thrilled. Resized and made to look brand new. I can’t stop looking at them. Thank you so much Daniella. Incredible professionalism.

I have made other purchases from Franco Jewellers and always I had impeccable service. Staff are beautiful and will do there utmost to make your purchase something to remember. Mine was. Thank you Franco and will continue to purchase from you. Mark & Vanessa

Exceptional service and amazing quality jewellery. The team at Franco Jewellers make you feel right at home and offer phenomenal advice on their wide range. I had the best experience here and can’t recommend it highly enough.

We found Franco Jewellers from a Google search and it was our first stop looking for a commitment ring. It was a fun shopping experience for both my partner and I, we found the ring! The ring design was so beautiful and unique, it had an added significance as if it was made for me. Also, loved supporting a family business. It was our first stop and also our last stop. Purchased the ring and then went to lunch!

Buying a men’s wedding ring at most jewellers is not met with much enthusiasm, but it was refreshing to find the staff at Franco Jewellers helpful and engaged. It was clear they were experienced in their field, were reasonably priced and their customer service was recommendable. I would not hesitate to refer someone else to them. A very good experience - five stars.

My husband and I have been customers of Franco Jewellers for over 25 years. The customer service is always outstanding & you can tell that it's a family run business by the care, passion & pride they take in what they do. Their selection of jewellery is always exquisite, together with amazing service don't go anywhere else for fine jewellery. Thanks for all your help over the years & look forward to our next visit.