CUSHLA WHITING Melbourne – Fine Jewellery image

CUSHLA WHITING Melbourne – Fine Jewellery

Jewelry store Jeweler Jewelry designer

👍👍 Cushla Whiting have been incredible to work alongside. They helped my partner choose and create the perfect ring with precision and care. Dani, Jen and the team helped me resize my ring with professionalism, care and in a short timeframe before we move overseas. We are so thankful and couldn't recom... People often mention ring, Cushla, team, Whiting, engagement, process, wedding, bespoke, recommend, experience,


Address

entrance Racing Club Laneway, Level 2/377-379 Little Bourke St, Melbourne VIC 3000, Australia

Website

www.cushlawhiting.com.au

Contact

+61 3 9670 4403

Rating on Google Maps

5.00 (242 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (44) Cushla (38) team (30) Whiting (25) engagement (24) process (23) wedding (18) bespoke (17) recommend (15) experience (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Elizabeth S. 3 years ago on Google
    My partner and I recently got married in January and had our bespoke wedding bands created by Cushla Whiting. We worked with the wonderful Amelia to create our bands, and we cannot speak highly enough of her. We started the process during a hard COVID lockdown, and from the beginning she was so kind, reassuring, helpful, creative and thoughtful. She guided us through the design process to create the most exquisite and unique rings, we couldn’t be happier with the final product. In general all the staff are so lovely, and the quality of the finished product was superb, we are obsessed with our rings! Would highly recommend Amelia and Cushla to anyone looking for a special and elegant piece. - Liz and Derm Sullivan
    1 person found this review helpful 👍

  • 5/5 Millie B. 8 months ago on Google
    Cushla Whiting have been incredible to work alongside. They helped my partner choose and create the perfect ring with precision and care. Dani, Jen and the team helped me resize my ring with professionalism, care and in a short timeframe before we move overseas. We are so thankful and couldn't recommend CW enough! Beautiful jewellery and fantastic service
    1 person found this review helpful 👍

  • 5/5 Melvin T. 1 year ago on Google
    Cushla, Amelia and the rest of the CW team are absolutely fantastic to work with from start to finish. Not only did we initially begin with an engagement ring for my wife, we have been returning clients for her wedding band and also a third time afterwards to complete the stack of rings. I would highly recommend CW to anyone without a doubt. If you are nervous or unsure where to begin, don't hesitate to get in touch with them as they will put you at ease with the initial consultation. Communication from the team is second to none, keeping you updated with the status of production. The workmanship is beautiful and the designs are bespoke. Safe to say, we will be returning clients for a long time and have recommended CW to many of our friends and family.
    1 person found this review helpful 👍

  • 5/5 Hannah T. 1 year ago on Google • 10 reviews
    My partner had my engagement ring made by CW using the bespoke design process. I couldn’t have wished for a more perfect ring, it was honestly more beautiful than I could have imagined. When we started wedding planning I knew I wanted CW to make our bands. The experience was absolutely wonderful, the team there are so talented and knowledgeable. They made a beautiful band to fit my engagement ring perfectly, and they worked with my partner to make something that was complementary and matched to mine. I would absolutely recommend CW, the entire team are lovely to deal with and I always felt looked after and like we were in good hands.

  • 5/5 Amy W. 1 year ago on Google • 9 reviews
    I fell in love with Cushla Whiting’s designs when my partner and I started looking at engagement rings together. I was looking for something a little more unusual and instantly connected with Cushla’s distinctive, elegant style. It was also important to us to support a local, family-run business that sources their jewels ethically. It was such a pleasure to work with Cushla and the team to design the ring - they made the process simple, transparent, and their customer service is always impeccable. I absolutely love my bespoke Freya ring with its hand-picked sapphire, so much so that we decided to go with CW for our wedding bands as well! We couldn’t be happier with our choice.

  • 5/5 Laura F. 10 months ago on Google • 7 reviews
    I had both my engagement and wedding ring custom-made at Cushla Whiting, and am so glad I did. Having checked out a few jewellers in Melbourne, some of them felt like a factory, with lots of couples browsing rings simultaneously. The experience at Cushla Whiting was very different and personal. The uncluttered showroom is beautiful, and the team were very helpful through the consultations. My rings fit me and each other perfectly, and it was exciting to create a bespoke design with the team.

  • 5/5 Campbell K. 2 months ago on Google • 5 reviews New
    Thank you so much to Anna and the Team for creating my DREAM engagement ring! It was so easy working with everyone at Cushla Whiting. It takes true talent to turn what we had in our heads into a reality.They offered so much expertise, creativty, and patience. Not to mention, stocking/sourcing old mine cut diamonds, that are extremely hard to come by in Australia. I can't wait to wear this georgous ring for the rest of my life!

  • 5/5 Matthew K. 6 months ago on Google • 5 reviews
    Awesome team of Jewelry designers! Did an engagement ring from Singapore, out come was perfect and as what we envisioned during collection. Big thank you to the team and liaisons (:

  • 5/5 Rhys R. 1 year ago on Google • 3 reviews
    Jen and the team at Cushla Whiting were a joy to work with. From advising on bands, stones, cuts and prices to arranging insurance and delivery of the finished ring the team were helpful, knowledgeable, and timely throughout. My fiance absolutley loves her beautiful engagement ring and we’re already back in contact to pick and arrange wedding bands!

  • 5/5 Michael C. 2 years ago on Google
    I really enjoyed the journey. The team were so supportive throughout the whole process. They asked a lot of questions, helped with the design, advised on practical elements and were so patient while we looked through what seemed like hundreds of stones. Communication was great and I was kept updated regularly. Thank you for helping me create the perfect ring for my perfect woman. (P.S. She said “Yes”!)

  • 5/5 Ben A. 1 year ago on Google
    Being hopelessly overwhelmed at the sheer amount of options on the market, I’m so glad my first stop was at Cushla Whiting. I knew I wanted something timeless but with a contemporary spin. Amelia took the time to really get to know my partner, and worked through all my thoughts to help me select the perfect style. It was really painless, and I was updated every step of the way throughout the production process. We especially appreciated the personal touch. My fiancée and I couldn’t be happier with her bespoke Freya ring — rose gold with a Montana sapphire.

  • 5/5 Ashmini P. 1 year ago on Google
    Wonderful experience with the Cushla Whiting team in creating my engagement and eternity bands, as well as both of our wedding bands. The team was super helpful, we were kept in the loop during the production process and online appointments were fantastic with so many options. In love with all of our rings!

  • 5/5 Steph H. 1 year ago on Google
    Had the best experience with Cushla Whiting choosing my engagement ring. My original bespoke consult was in store so I could try a few options, but due to lockdowns I eventually chose my stone via virtual consult with Chloe. The team even took an extra video of the stone in different lighting so I could be confident it was what I wanted. I have a beautiful bespoke Mischa in a teal sapphire which I just love, and get so many compliments on! It really represents me so well. Thank you CW!

  • 5/5 PVP 1 year ago on Google
    I still naturally have goosebumps thinking about becoming engaged to my beautiful partner, and the feeling is mutual when I reflect on my experience with Cushla Whiting. From the moment I walked into Cushla on a hidden, yet spectacular laneway off Little Bourke St (how Melbourne!), I knew I was getting a bespoke ring with bespoke service. Jen and the team listen to your wishes, carefully explain the process, all its technicalities, and cater the experience to you and your partner. The result? A fine, elegant, unique ring that has brought so much joy to my partner and our lives - and what's more - a beautiful experience with Cushla to remember it by. A treasured memory. I couldn't recommend Cushla Whiting highly enough for a couple who are after an engagement ring with a point of difference.

  • 5/5 Aaron W. 2 years ago on Google
    As an international customer I can’t recommend Cushla Whiting more. Every step of the process from Gem selection, Concept, Design (with CAD drawn images), to the utterly astounding final product was handled immaculately. The patience and diligence of every team member in facilitating what I can only assume is a difficult process at the best of times, let alone when a UK customer is dealing with an Australian business, is a true credit to the Brand and has honestly set a new standard for me. Fingers crossed I won’t ever have to buy another engagement ring from Cushla again, but I would do so in an instant.

  • 5/5 Riki V. 2 years ago on Google
    Highly recommend Cushla Whiting for bespoke engagement rings. Our initial meeting with Jen, who was so amazing to deal with, made the process a relaxed and enjoyable experience for my partner and I. Her insight helped us narrow down the huge amount of options, to design a perfect ring within our budget. Rose from the production team then kept me in the loop throughout Covid lockdowns and the many associated complications. My now fiancee and I are tremendously happy with the ring, and the service we received from the team at Cushla Whiting. We could not rate our experience more highly.

  • 5/5 Needa N. 2 years ago on Google
    Absolutely amazing in every way. Went to Cushla Whiting to have a matching wedding band made for an engagement ring that was purchased elsewhere. I love their quirky designs using different stones. But I ended up going with diamonds only. The whole team worked together seamlessly to accommodate a change in wedding date and lockdowns, while delivering the perfect wedding band and resizing my engagement ring (that was made elsewhere). Amelia was fantastic at showing me all the designs, giving me plenty of options, fitting us in during tricky covid times (and during her busy schedule) and was so flexible throughout the whole process. Communication was brilliant even though we couldn’t meet face to face during lockdown and she was on top of the progress on my ring at all times. There was never a moment of doubt that they wouldn’t be able to have the ring ready in time. I now have the most stunning wedding band, and the quality is obvious. Could not recommend Cushla Whiting enough.

  • 5/5 Jennifer F. 2 years ago on Google
    I couldn’t be more in love with my engagement and wedding ring set, and would highly recommend CW to anyone – overseas (like us) or in Australia if you’re lucky enough to meet them in person! Cushla, Amelia, Natalie, Rose, and everyone we met consistently went above and beyond to help us bring our rings to life, more than making up for the fact that we couldn’t see/try anything on in person. Through emails, video chats, photos, and videos, the CW team taught us everything we could possibly need to know about ethical diamonds, gemstones, metals, sizing, you name it – with immense patience, thoughtfulness, and attention-to-detail! All three rings are stunningly crafted and SO comfortable to wear. The hand engraving on both our wedding rings was a beautiful touch. I was a huge fan even before my husband got my engagement ring, but working with you all has cemented how much I appreciate and trust CW! Thank you so much for these beautiful pieces that I’ll treasure forever! 🤍

  • 5/5 Nathan M. 2 years ago on Google
    Jen, Rose & the team at Cushla Whiting did such a great job in helping us design the perfect engagement ring. The process was seamless and they were very professional; listening to our wants and needs and making suggestions along the way. We couldn't be happier and extend our sincere thanks for making our special moment extra special!

  • 5/5 Thomas G. 2 years ago on Google
    Cannot recommend the team at Cushla Whiting enough. They were great to deal with at every step of the way providing timely updates throughout the whole process (even through a Victorian Lockdown) and even checked in to see how the proposal went.

  • 5/5 Brittany M. 2 years ago on Google
    The whole Cushla Whiting team were extremely knowledgeable and transparent about all things rings and gemstones. It’s clear they take pride in their work and want to ensure each customer receives the perfect piece to call their own. It was a pleasure navigating all of the bespoke options available and being guided in finding the perfect ring style and diamond for me. I highly recommend Cushla Whiting for designing and creating the perfect engagement ring!

  • 5/5 Chelsea B. 2 years ago on Google
    Chloe, Natalie, and the Cushla team were so amazing to work with! My husband designed my engagement ring with them while we were traveling overseas. We loved working with them SO much that we came back for the wedding band, as well! My Safire engagement ring gets so many compliments! They both turned out so beautifully together and they were such a pleasure to work with. We would highly recommend them to anyone!

  • 5/5 Daniel G. 2 years ago on Google
    I just want to take the time to thank Anna and the wider Cushla Whiting team for creating such a genuinely amazing piece of jewellery. The whole process was so seamless from the initial consult through to ring production and delivery. I couldn't ask for anything more. Both yourself and the whole team are so easy to talk to and are so knowledgeable. Not to mention, you particularly made it so easy to navigate my way through the diamond selection process and the choice of design too. Thank you so much!!!

  • 5/5 Melissa N. 2 years ago on Google
    I have never really written a public review before but knew I had to say something about my experience at Cushla Whiting! My partner and I were absolutely blown away by the consistent, friendly, high level customer service from all that we were dealing with throughout the process of creating my bespoke wedding band. From the initial consultation and design process with Chloe, to all the updates along the way from Natalie while the ring was being made, it was an absolute pleasure. For someone who loves an update and to be organised, I couldn't have asked for a better experience and would 100% recommend Cushla Whiting to anyone who is looking for any ring and may want to go down the bespoke process path.

  • 5/5 Karuna S. 2 years ago on Google
    Had a great experience with the team at CW! They were so friendly and helpful. They had great designs to pick from when designing a bespoke ring for my (now) fiancé. They kept me in the loop throughout the whole process, which was very seamless. Would recommend to anyone looking for a unique and amazing ring!

  • 5/5 Leanne W. 2 years ago on Google
    As an international customer who ordered from the US, Cushla Whiting was more then accommodating! They were always so quick to answer my questions and designed the ring exactly how I imagined! I am so thrilled with how my wedding band turned out! It fits perfectly with the marquise engagement band I already had! Highly recommend and their jewelry is so unique and beautiful!

  • 5/5 Genevieve and M. 1 year ago on Google • 1 review
    I absolutely love my bespoke engagement and wedding ring set! It is so unique and so me. My husband said it was a great process designing and purchasing my engagement ring with the Cushla crew and I found it a seamless and exciting process designing a wedding ring to match. Amelia was always quick to respond and very helpful throughout the whole process.

  • 5/5 Aviva B. 4 months ago on Google • 2 reviews
    Cushla and the team were just fantastic to help me bring my vision to life. Cushla was thoughtful, meticulous and intelligently creative in working with me on my bespoke ring. It’s like she knew what was in my head better than I did! And the craftsmanship is just exceptional. It was a very special experience creating something so original with Cushla ✨ Thankyou!


Call +61 3 9670 4403 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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