Solitaire Jewellery image

Solitaire Jewellery

Jewelry store Jeweler Jewelry designer Jewelry repair service Diamond dealer Jewelry appraiser Jewelry manufacturer

One of the Top rated Jewelry appraisers in Melbourne


Address

25-55 Overland Dr, Narre Warren VIC 3805, Australia

Website

solitairejewellery.com.au

Contact

+61 3 8786 5356

Rating on Google Maps

5.00 (232 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 5:30 PM
  • Tuesday: 9 AM to 5:30 PM
  • Wednesday: 9 AM to 5:30 PM
  • Thursday: 9 AM to 9 PM
  • Friday: 9 AM to 9 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: 10 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: ring (50) Solitaire (22) engagement (22) service (18) wedding (16) Jewellery (15) amazing (14) store (13) recommend (13) staff (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 John C. 4 months ago on Google • 21 reviews
    Thank you Sam & the team at Solitaire. We are very happy with the ring for our 40th Wedding Anniversary. The ring is beautifully crafted, excellent service & a quality with attention to detail. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Aaron P. 1 month ago on Google • 3 reviews New
    Have had such great experiences with both the Casey and Narre Warren stores. Super fast turn around getting my ring cleaned and plated.
    1 person found this review helpful 👍

  • 5/5 Annabelle T. 1 year ago on Google
    My Fiance had my engagement ring custom made by Sam at Fountain Gate it is absolutely stunning and beautifully crafted. We have now had all our wedding jewellery custom made from Sam at Fountain Gate store and his son from the Casey central store. All staff across both stores provide amazing service and the quality of the products are impeccable! Apart from purchasing our wedding collection my partner and I have purchased many other pieces from both stores and they have provided outstanding service through it all. Thank you to the Team at Solitaire, highly recommend for quality Jewellery!
    1 person found this review helpful 👍

  • 5/5 Sarah H. 5 months ago on Google • 31 reviews
    These are the only jewellers I will trust with my mother's engagement ring. Not only have they looked after it for years, I had the misfortune to had it in for a service and repair just before the big 2021 lockdowns hit. Knowing how important it was to me, Sam and his team ensured the job was done in mere hours and that my Mum's ring could be returned to me. As that '3 week lockdown' turned into months, I was so appreciative to have the ring with me.

  • 5/5 Melissa D. 11 months ago on Google • 31 reviews
    I received my engagement ring from here 8 years ago , was just beautiful. I believe its more romantic and meaningful than picking your own. He must like this Jewellery store 😉

  • 5/5 Anna F. 10 months ago on Google • 7 reviews
    My husband and I both bought our wedding bands from Solitaire Jewellery in Casey Central. All the staff were really lovely and helpful. There is a wide range of stunning and affordable rings to suit everyone. My husband always gets compliments on his wedding band and I was able to find a wedding band that sits perfectly with my engagement ring. The service was amazing, they went above and beyond to assist us. We have come back to get my engagement ring replated with rhodium, and to get my engagement ring and wedding band soldered together and cleaned. They did a great job every time and the turn around time was quick. We highly recommend Solitaire Jewellery!

  • 5/5 Keira H. 7 months ago on Google • 3 reviews
    We purchased my beautiful engagement ring from Solitaire Jewellery and it is absolutely stunning. When it was time to select my wedding band of course we went back to Solitaire. I was very fussy with what I was looking for but Ash and the team at both the Fountain Gate and Casey stores were amazing! They had lots of different bands to look at and helped us pick a wedding band that complimented my engagement ring perfectly. I am now looking forward to picking up the matching eternity ring.

  • 5/5 ajkroenert 8 months ago on Google • 3 reviews
    I can not recommend Solitaire Jewellery highly enough. After an inauspicious beginning to our engagement ring search, Solitaire was recommended by an independent diamond appraiser - we ended loving them and their jewelry so much my wife also purchased her wedding ring from here. Ash was amazing, answering our questions and helping build our confidence and knowledge to purchase our dream rings. She was accommodating to our budget and never once tried to upsell us. She simply listened to what we requested and produced beautiful ring after beautiful ring until we found the one that was perfect for us. They followed our Engagent and marriage journey with lovely messages and congratulations. We love Solitaire and everything they stand for. Beautiful, high quality rings at a range of prices to suit anyone.

  • 5/5 Andrea L. 1 year ago on Google
    So grateful to all involved in helping me with having to have my rings cut off at such short notice. From the intial phone call to instore advice and help i was treated respectfully by friendly staff. Once my injury heals I will definitely be revisting for ring adjustments and future purchases. Thank you

  • 5/5 Joy P. 2 years ago on Google
    So very happy with the repair of my precious vintage ring. Lovely service from the ladies thank you Julie and Judy and a huge thank you to the jeweller. Would recommend using this jeweller for all repairs and purchases so many gorgeous pieces to choose from.

  • 5/5 Luke S. 7 months ago on Google
    Genuine advice, quality jewellery and devoted staff are only some of the things that come to mind for Solitaire Jewellery. Ash was amazing and made it so simple and easy, she was simply AMAZING!!! Thank you so much, this is the only jewellery shop I will go to. Thank you.

  • 5/5 Danielle S. 2 years ago on Google
    Fantastic and friendly service. Couldn’t recommend these guys enough! Bianca was wonderful to deal with and suggested so many beautiful rings. I felt comfortable with my choice and couldn’t love my ring more if I tried. Love that everything is one of a kind and not mass produced! Thank you so much

  • 5/5 Michelle C. 11 months ago on Google
    Amazing jewelry! My fiance and I had such a beautiful experience creating a stunning unique engagement ring just for us! Amyee was fantastic and the ring turned out so much better than I even imagined! The entire experience made me feel so special. Really glad we came in for our consult!

  • 5/5 Matthew D. 8 months ago on Google
    I can’t speak highly enough of Soiltaire! Their jewellery, service and advice are second to none - how many places actually have the jeweller in the shop to personally advise on alterations, repairs, resizing, etc? If you’re in the market for some jewellery then do yourself a favour and check them out! Hats off to Sam and the team for their consistent and excellent service!

  • 5/5 Emma C. 9 months ago on Google
    My husband designed my engagement ring from two rings I loved. Every single person he spoke to during this process were extremely helpful and caring making sure my ring was perfect. I absolutely love my engagement ring and we had the most amazing experience picking out our wedding bands together. We can’t thank everyone at Solitaire Jewellery enough. They made us feel like family and really look after us! We have recommended Solitaire Jewellery to everyone.

  • 5/5 Chase R. 8 months ago on Google
    When ever I’m in a pinch and need a very high quality jeweller I can alway find an amazing piece at Solitaire Jewellery. The staff is highly knowledgeable, friendly and helpful. They have a knack for matching the customer with just the right piece of jewellery for the right occasion. The staff is never pushy and high pressure. I highly recommend Solitaire Jewellery.

  • 5/5 Kerrie H. 1 year ago on Google
    Thanks for the high quality service that you gave me at your store in my recent purchase. All staff were amazing and went beyond and above to make sure I was happy with my purchases. I highly recommend your store for quality jewellery and individualised items.

  • 5/5 Simone K. 2 years ago on Google
    Ash was amazing! She guided me through picking out my engagement ring with patience and kindness. My ring is beautiful. Thank you

  • 5/5 Brent B. 1 year ago on Google
    Can’t thank Solitaire Casey Central enough for helping me pick out an engagement ring. Very professional and accommodating for someone who has never looked at any jewellery before. Highly recommend them

  • 5/5 Kirsty H. 2 years ago on Google
    My fiancée and i couldn't be happier with the amazing service we received recently at Solitaire at Fountain Gate. After looking for what felt like months for our wedding bands it was by chance we came across this store and had a look. Bianca was exceptional, so understanding and patient while we worked out what we were looking for. They weren't 'sales' pushy which made us feel even more relaxed and the whole experience from start to finish was flawless! The rings were custom made to exactly how we wanted it, so reasonably priced and they look stunning thanks to Sam and his amazing eye. Thanks you SO much to the team, highly recommend!

  • 5/5 Nadishani R. 2 years ago on Google
    Fantastic customer service and everyone there is so helpful! Thank you for making our experience so seamless, my partner and I found is super easy to purchase our rings from you guys. Not to mention the the lovely touch with the bottle of wine!

  • 5/5 Bronwyn P. 1 year ago on Google
    Could not recommend Solitaire Jewellery more. It was a long term goal of mine to have a teal sapphire ring made for me and the team at Casey Central really pulled through. From sourcing the perfect stone to really helping me visualise it through a consultation, the whole process was so easy and exciting! I love the finished product. Thank you Naz!

  • 5/5 Benjamin N. 1 year ago on Google
    We had the pleasure of dealing with Katherine at Casey Central to arrange my wedding band. Honestly I had been putting it off and putting it off as it was all to much information. However Katherine made it so easy. We found a metal I liked, she helped looking at the design I want so it was still original and different. As it was a metal she was not very familiar with at first, she went away did her own research sent me an email with the information she found and was able to give me a full in-depth review of it and what to expect. There is nothing negative I can say what so ever, I will leave another review once I get the ring. Though I can't speak for the rest of the staff, if you are in Katherine's hands I promise she will do everything she can to make the whole process as seamless as possible.

  • 5/5 Rykie Y. 1 year ago on Google
    I was recommended this store for coloured sone rings, I live several hours away from this store but to ensure I was able to achieve my dream engagement ring the staff went above and beyond listening to my style, likes and dislikes and found the exact ring I visioned, they had it custom sized just for me all over the phone and emails and had the ring couriered to my house, I have never had such dedication from a store and I will DEFINETLY be coming back! 100% recommended these guys to everyone I know, they're amazing

  • 5/5 Robert K. 2 years ago on Google
    We are so grateful for the service we have received from Solitaire Casey Central over the last few years. We have purchased the engagement ring and both wedding bands. From going in-store to pick our rings out, getting rings customised to after getting them the service is ongoing including cleaning and resizing her engagement ring.

  • 5/5 Terese L. 2 years ago on Google
    Today is the day we collected a one off masterpiece created by Solitaire Jewellery. They took my heart cut solitaire diamond from my engagement ring and hand made this gorgeous one off halo creation. With customer service second to none, I was never in doubt I was at the right place. Naz and the team were simply outstanding through every step. I’m in love with my ring.. thank you ❤️

  • 5/5 Hannah 2 years ago on Google
    After embarrassingly having to go into store to have my engagement ring cut off due to my finger swelling 😭 - I just wanted to publicly thank the lady and gentleman who served me. The lady who greeted and served us was so friendly and welcoming, along with making me feel a little less embarrassed about the whole thing! Unsurprisingly, my fiancé was a little sad to see such a sentiment be torn apart however, again, was reassured that it’ll be fixed in no time! The gentleman who came to the rescue and freed my finger was also friendly, gentle and again, reassuring that my engagement ring would soon be its beautiful self again! Amazing customer service goes such a long way and is one of the reasons why I will always return to a store! Thank you! 🌟

  • 5/5 Charlotte 3 years ago on Google
    My husband got my engagement ring and wedding ring from here. I also got his wedding ring here. We absolutely LOVE our rings. The staff were very professional and friendly. They stood out for us because the lady who served us there wasn't pushy, and after shopping around at different jewellers we were fed up of getting pushy people. They were accommodating to what we wanted and were fast in getting what we wanted done! Highly recommend!

  • 5/5 stephanie n. 2 years ago on Google
    amazing people with amazing products. purchased many items and i’m so pleased with everything

  • 5/5 SnowClover 2 years ago on Google
    My fiancé and I decided last minute to have a quick look at Solitaire Jewellery (Fountain gate location) and i'm so glad we did! after having zero luck finding the sort of unique style wedding band I was after to match my engagement ring in any stores I was losing hope, however their wonderful staff member Bianca informed me that they do a lot of custom work in their store, she showed me a big folder of their previous work, and said they would be more than happy to help me create my dream ring from some inspiration i'd found online. She took her time with me to help sketch up a few designs and discuss options and prices with Sam the owner. The service I received from all the staff, especially from Bianca is probably the best i've ever had and is a large part of why I felt comfortable putting a deposit down within 20 minutes or so of stepping into the store. She is so lovely and personable, not pushy at all and you can tell she cares about her customers. I always thought a custom ring would be out of my reach financially however it was much more affordable than I expected, in fact moreso than a lot of the standard designs i'd seen elsewhere! they are more than happy to work around your budget with different design options to try and achieve your vision. To say I am happy with the outcome is an understatement, Sam is clearly an expert in his field, the attention to detail on the carving is fantastic and it looks exactly like the inspiration picture. I fell in love with it the second I put it on. Thank you all to the entire team at Solitaire Jewellery Fountain gate (The bottle of wine was a lovely touch too ;) ), you've made the 7 month wait until I can wear my beautiful ring much harder! - Kira

  • 5/5 Lauren H. 2 years ago on Google
    Sam and the ladies at Solitaire are fantastic and really know their customer service. Above all the quality of diamonds there are beautiful and I would highly recommend them

  • 5/5 Alem M. 3 years ago on Google
    Had my wife's ring repaired for her birthday. They fixed it in record time as i left it to the last minute. The ring looks better than new. Also gave us a bottle of wine to celebrate. Thanks for a great experience. One very happy wife.

  • 5/5 Donna H. 8 months ago on Google • 1 review
    After admiring my ring in the shop window and trying it on (twice!) my husband surprised me and bought it as a birthday gift. Aymee and Sam could not have been more lovely and helpful, I have an odd knuckle-to-finger ratio and the team very kindly resized it twice until it felt just right. Nothing was too much trouble! Highly recommend, I will definitely be purchasing from them again in the future.


Call +61 3 8786 5356 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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