Windfall Jewellery image

Windfall Jewellery

Jewelry store Jeweler Jewelry designer

👍👍 My wife and I booked to come in and try some wedding band styles on in January and the team was very easy to work with! We decided on a gold pinched stacker with white diamonds to sit under my wife's pear moissanite solitaire engagement ring, and a gold wide signet with a matching diamond for me. We... People often mention ring, Windfall, team, engagement, rings, wedding, Sarah, work, love, jewellery,


Address

Level 2/361 Little Bourke St, Melbourne VIC 3000, Australia

Website

www.windfalljewellery.com

Contact

+61 404 172 074

Rating on Google Maps

4.80 (107 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 9 AM to 4 PM
  • Wednesday: 9 AM to 4 PM
  • Thursday: 9 AM to 4 PM
  • Friday: 9 AM to 4 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (34) Windfall (28) team (14) engagement (14) rings (13) wedding (10) Sarah (9) work (7) love (7) jewellery (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 John B. 10 months ago on Google • 23 reviews
    My wife and I booked to come in and try some wedding band styles on in January and the team was very easy to work with! We decided on a gold pinched stacker with white diamonds to sit under my wife's pear moissanite solitaire engagement ring, and a gold wide signet with a matching diamond for me. We love our new rings, and are getting plenty of compliments on our new jewellery (obviously!). Thank you so much, we appreciate your work! (Photo taken by Georgie Daniell Photography).
    1 person found this review helpful 👍

  • 5/5 Joel B. 10 months ago on Google • 13 reviews
    The lovely team at Windfall helped me through the process of getting a surprise engagement ring. I was like a fish out of water but they made it stress free and both my fiance and I couldn't be happier. Thank you!!!
    1 person found this review helpful 👍

  • 5/5 Anonymous Google U. 2 years ago on Google • 7 reviews
    Definitely would recommend Windfall Jewellery for engagement rings. My partner and corresponded with the team during Covid and tweaked our ring to specifications which suited us. We felt confident the whole way through. The designs are stunning and the quality is flawless. I cannot fault our experience with Windfall Jewellery and we send our heartfelt thanks to the team for creating our amazing engagement ring.
    1 person found this review helpful 👍

  • 5/5 Maya G. 1 year ago on Google • 3 reviews
    My now fiancé and I approached the team at Windfall earlier this year to begin creating our dream engagement ring. From the outset we knew it was going to be unique as we were going to be combining heirloom stones and we wanted to source a salt and pepper diamond from Misfit Diamonds who are based in Canada (a big part of why we chose Windfall was because of the access they have to sustainable stones through Misfit). We are based in rural NSW and for ease of cost/time and availability we decided to put our trust in the team and go through video consultations and email to design and create our ring. We worked with Sarah all the way through consultation, sourcing and purchasing the salt and pepper diamond, designing and finally creating the ring. She was an absolute star!! Patient, caring and really listened to our wishes and went above and beyond to accommodate us, even when I know it meant extra work, time and care to do so (thanks again Sarah!) We had many emails back and forth but the whole way through neither myself or my now fiancé doubted the trust we placed in the team at Windfall. The ring that was created is just out of this world beautiful and so incredibly unique. We will forever recommend Windfall Jewelry to anyone and everyone! It was such a pleasure working with the team and I’m sure there will be more opportunities in the near future for us to purchase jewelry from them again ☺️
    1 person found this review helpful 👍

  • 5/5 Thomas de V. 2 years ago on Google
    The girls at Windfall Jewellery created a beautiful engagement ring for my partner. The whole experience of making the ring was easy, stress free and a lot of fun. Sarah went above and beyond to make the ring in a tight time frame to have it ready for our special day. It was a brilliant experience and the ring looks incredible. Thanks so much guys. You are the best!
    1 person found this review helpful 👍

  • 5/5 Cassandra C. 4 years ago on Google
    My partner & I ordered both of our rings from Windfall. We are so incredibly happy with them! The process was beyond easy, exciting and informative. The rings were affordable and SO MUCH BETTER than we could have imagined! We cannot wait to have our wedding bands made by the girls too!
    1 person found this review helpful 👍

  • 5/5 Rube 1 year ago on Google • 57 reviews
    Came over 5 hours away to get my tiny resized. Amazing customer service! Thank you so much :)

  • 5/5 Marlee V. 2 years ago on Google • 20 reviews
    I fangirl over the Windfall ladies so hard. I was obsessed with their work and followed them on Instagram for so long, then lucky me - my man proposed with my very own windfall ring. It is everything I could’ve wanted and more. My fiancé said the windfall girls (specifically Gemma and Sarah) were so wonderful throughout all their communication with him and made the process so easy. We will definitely get our wedding bands from windfall when the time comes! I also recently purchased a necklace from their ready to ship range and got to experience their loveliness and wonderful customer service for myself (thanks Emma!). They express posted my necklace on the same day I bought it so it would get to me in time for my birthday. Thank you so much ladies ❤️ you rock

  • 5/5 Meadhbh B. 11 months ago on Google • 20 reviews
    Cannot recommend Windfall enough! 💕 I’ve been wanting to write a positive review for Windfall for such a long time now but thought I’d wait until my ring was finished so I could add photos! These women are the absolute best!! I’ve always had a clear image in my head of the style of ring and colour of stone that I wanted and had such high expectations that I had convinced myself that I would never be able to get the ring I wanted. I knew that I didn’t want a factory made bog standard ring so after searching high and low for independent jewellers with amazing reviews I found Windfall. Lani, Sarah and Gemma were fantastic from the very start! They helped me pick out the perfect stone, setting and gold all within my budget and were so patient and helpful when I was undecided on style and wanted to see all the options again. The whole team is so friendly and really listens to what you want rather than pushing a style or design onto you like I have found with some other jewellers. We were able to pay the ring off in instalments whenever suited us too which was a bonus! Yes the ring takes a while to make but it is so so worth it for a beautiful, ethical, one of a kind ring. I couldn’t be happier with the look, price and quality of my engagement ring ❤️ Thank you Windfall! ⭐️⭐️⭐️⭐️⭐️ Edited (April 2023) to add: Windfall made the most perfect wedding band to go with my engagement ring 💛 couldn’t be happier with the complete set! I stare at my rings everyday and cannot believe they are mine! Thank you thank you thank you! 💍💕🥰

  • 5/5 Sarah B. 2 years ago on Google • 14 reviews
    My beautiful fiancé tried to surprise me with some Windfall earrings. I had dropped some not to subtle hints so he snapped up these stunning Champagne diamond studs. Unfortunately he paid for them on our joint credit card so I sussed him out pretty quickly - not that I was mad in the slightest!! They arrived exactly as described and as they were in the "ready to ship" section, arrived within a few days or ordering. They were chosen to match my engagement ring (not by Windfall) and I think they are just perfect. Many thanks to the Windfall team for creating such wonderful work & for the business ethos they uphold.

  • 5/5 Ama Zing 9. 1 year ago on Google • 12 reviews
    Beautifully made custom pieces! Love the women in here and the work they do. Made me feel comfortable and excited to choose out my engagement ring and wedding band. 10/10 would recommend!

  • 5/5 Jessica 3 months ago on Google • 8 reviews New
    My partner and I can’t thank and recommend Jess and Sarah enough 💖 They sourced the most incredible pink stone for us and did the most stunning job with it 💖 I am so beyond thrilled and proud to now wear this piece of beautiful jewellery (my engagement ring). The communication was also always friendly, warm and informative - we can’t wait to go back there for our wedding bands 🥰 Thank you again ladies, and have a very lovely Christmas and New Year xoxo

  • 5/5 Angela B. 2 years ago on Google
    The ladies at Windfall are amazing! All their jewellery is made with love! Highly recommend 💖

  • 5/5 Lauren C. 2 years ago on Google
    WF made my engagement set and my husbands wedding set. I’ve also got various other pieces over the years. I get constant compliments on my wedding set. I love that their products are hand crafted. It feels far more special than a generic ring from a chain jeweller.

  • 5/5 Emily S. 2 years ago on Google
    A wonderful team of talented jewellery makers. Incredible unique designs and willingness to collaborate on a piece to suit the wearer. Modern and classic designs available. I got them to resize my other rings as well as commissioning a companion ring to my favourite sparkler. The shopping experience is very personal and private, the booking system means you get one on one time to discuss your vision for the piece. Payment plans available with flexible timelines. Very happy with my rings 💎💍❤️

  • 5/5 Barbara W. 2 years ago on Google
    Wow the sales are Amazing, the quality and designs are off the charts, the customer service is so smooth. Both my daughter and I are addicted. Thanks team @ Windfall jewellery!

  • 5/5 Jesse S. 2 years ago on Google
    Thanks soo much, Windfall Team! Stoked with the beautiful ring and my partner definitely is too. Super straightforward and enjoyable from start to finish - great communication to help with a process which was very foreign to me, but was made easy. Highly recommended.

  • 5/5 Tim W. 1 year ago on Google
    Lani, Sarah and Emma were absolutely brilliant to deal with. Knowing nothing about rings prior to my first email enquiry, we finished up the process with an end product that is nothing short of absolutely spectacular! and was met with an enthusiasitc "Yes!" on presentation to it's recipient. If anyone reading this is on the fence on whether Windfall is the way to go- do it without hesitation. You will not be dissapointed. Thanks so much again.

  • 5/5 Katherine D. 2 years ago on Google
    I’ve been purchasing jewellery from Windfall for over a decade. I love their style. They’re quick and responsive to work with. When my fiancé ordered my engagement ring, Windfall were very accommodating and encouraging. They’ve got a great range, from affordable daily wear pieces to one-of-a-kind wedding and statement jewellery. When I want something shiny and beautiful to make me feel special, Windfall is always my go-to. Thanks Windfall ladies, you’re the best.

  • 5/5 Kristie M. 5 months ago on Google • 3 reviews
    I have purchased ready made earrings from Windfall Jewellery twice before and have loved their quality and designs (black diamond studs white gold and Halo earrings) but recently received my first ring from these fabulous ladies! I fell in love with their Snowbird Stacker online and after chatting back and forth with Sarah who gave the best advice, I ordered it in 18ct white gold (she had explained everything so clearly and since I am hard with my hands I knew there was no point ordering it in 9ct) The ring is stunning, fits perfectly (thank you for suggesting to order the ring sizer!) and I absolutely love it! I have so much admiration for Lani, Sarah & the team for their customer service which goes over and above anything you would expect - and for the quality of their products. The love for what they do oozes through every stage and their business and environmental ethics are also to be mentioned. This won't be my last purchase from Windfall Jewellery, I would happily recommend them to anyone!

  • 1/5 Alexia R. 5 months ago on Google • 3 reviews
    Horrific customer experience. I purchased a set of rings during an online sale in June. I paid for the rings in two instalments one upfront and one after 4 weeks. At week 4 after the purchase was completed, I was advised that they had misplaced one of the rings. Between the first and second payment, I received no communication. I was then advised that they had incorrectly listed the price of the pair of rings and my option was to receive just one ring for the ‘presumed’ price I paid for two. When I received a refund, the payment method they used deducted an international transfer free from the total refund amount meaning that I am now without the rings I purchased and I’m £22 down! A significant amount for a transaction that was cancelled due to numerous errors made by the team. My emails are now being ignored. When I did get responses they were rude, abrupt and dismissive. I also waited days to get a response. Not a single apology has been received throughout. As a previous customer who purchased a wedding and engagement ring from here - they are now being sold and replaced.


Call +61 404 172 074 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

Trends



Last updated:

Similar Jewelry stores nearby

SH Jewellery image
1
SH Jewellery
Jewelry store
👍👍 It was a great experience coming to SH jewellery. I got beautiful diamond ring for my 11th anniversary gift. Thank you so much Quinton for an exceptional service and guidance to choose right ring.definitely coming back to you .
5.00 (4.5K reviews)
Janai image
2
Janai
Jewelry store
Independent shop offering diamond engagement rings & other precious jewelry pieces.
5.00 (2K reviews)
Australian Diamond Company image
3
Australian Diamond Company
Jewelry store
Elegant showroom in the Centrepoint Arcade offering fine jewelry & onsite repairs/assessments.
4.90 (1.4K reviews)
Cullen Jewellery Lab Grown Diamond Engagement Rings Melbourne image
4
Cullen Jewellery Lab Grown Diamond Engagement Rings Melbourne
Jewelry store
👍👍 I dealt with Michael via facebook messenger to design my dream ring, his responses were prompt and he went over every detail with me to ensure it was all perfect. They then held my wishes on file so that when the time came - which turned out to be much quicker than I thought - my partner could conta...
5.00 (1K reviews)
DHUNNA JEWELLERS image
5
DHUNNA JEWELLERS
Jewelry store
😠 This guys are just extremely rude.Just can’t believe how can they enter the next door jewellery store and start verbally abusing and when the owners asked them to leave as their shop was full of customers,they started fighting and throwing punches at the next door jewellery shop owners.I called the...
4.80 (817 reviews)
Last updated:
()