Trewarne Fine Jewellery Southland image

Trewarne Fine Jewellery Southland

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👍👍 Davina is extremely helpful and friendly which made the visit an awesome experience. She provided great advise, tips and suggestions which helped our purchase from start till finish. Thanks also to Trewarne Fine Jewellers as a whole. People often mention service, Trewarne, jewellery, experience, years, pieces, helpful, staff, friendly, special,


Address

Shop 2006/1239 Nepean Hwy, Cheltenham VIC 3192, Australia

Website

www.trewarne.com.au

Contact

+61 3 9583 9299

Rating on Google Maps

4.80 (96 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 5:30 PM
  • Wednesday: 10 AM to 5:30 PM
  • Thursday: (Anzac Day/Anzac Day), 10 AM to 8 PM, Hours might differ
  • Friday: 10 AM to 5:30 PM
  • Saturday: 9:30 AM to 5 PM
  • Sunday: Closed
  • Monday: 10 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: service (18) Trewarne (13) jewellery (11) experience (9) years (9) pieces (9) helpful (8) staff (8) friendly (7) special (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amritpal S. 2 years ago on Google
    Davina is extremely helpful and friendly which made the visit an awesome experience. She provided great advise, tips and suggestions which helped our purchase from start till finish. Thanks also to Trewarne Fine Jewellers as a whole.
    2 people found this review helpful 👍

  • 4/5 Anne C. 2 years ago on Google • 8 reviews
    Always a pleasurable experience at Trewarne. Have been a customer for many years and have recommended my friends who have also purchased and had rings redesigned. The staff are great and the choice of unique pieces both traditional and modern is excellent. Annie
    1 person found this review helpful 👍

  • 5/5 majella K. 2 years ago on Google • 5 reviews
    Another fantastic experience with Davina! Although under lockdown my online purchase was seamless! Customer service was above and beyond! Have purchased a few very special pieces over the years and completely happy with all of them. Great quality and always feels like a catch up with an old friend! Love the small and intimate service! Highly recommended! Keep up the great work!
    1 person found this review helpful 👍

  • 5/5 Sophie H. 2 years ago on Google • 5 reviews
    I had a lovely experience at Trewarne thanks to the incredible service and expertise provided by Selena. It is obvious that jewellery runs in her veins and the heritage of the multi-generational brand. The knowledge she impacted was amazing. I learnt a lot about diamonds and the design process making the experience feel way less overwhelming and much more exciting. She was super patient and really listened to what I was seeking and was able to answer my questions and direct me in the right way. I’ve already gone back to order a second piece! Thanks for making a special time even more special. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Natasha G. 2 years ago on Google
    Bronwyn was amazing. We wanted a special ring for our 20th wedding anniversary. From our very first appointment the service was fantastic. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Sue D. 8 months ago on Google • 15 reviews
    Have been to this store a few times over the years, keep coming back because of the great service and lovely jewellery. Recently had a ring made using older stones that had sentimental value to me, they made a remarkable ring that I really love. Staff are always attentive and helpful

  • 5/5 Craig and S. 1 year ago on Google
    A wonderful store to visit. Julie was so friendly and helpful and Bronwyn was absolutely lovely with her follow up call. Thank you so much for your service and assistance.
    1 person found this review helpful 👍

  • 5/5 Ken K. 1 year ago on Google • 15 reviews
    I have been buying jewellery from Trewarne since the early 90's from their original shop in Templstowe and from their Southland store for the last 12 years. Their passion for jewellery and their variety of style and design in their pieces are second to none, and you know what? Their customer service is even better! This is why I do not consider any other jewellery store when looking for a gift for loved ones!

  • 5/5 Danielle W. 1 year ago on Google
    Trewarne re-made my engagement ring and it is absolutely stunning. From my initial meeting with trewarne, I was excited and confident in my choice of jeweller. I could not be happier with the overall experience.
    1 person found this review helpful 👍

  • 5/5 Lyn S. 2 years ago on Google
    Love this beautiful store! The staff here are always very welcoming, friendly and so helpful. It’s a family run business and I have been a customer for about 12 years! Trewarne is the first place I think of for stunning and one of a kind jewellery pieces. Thanks Davina Bron all the other lovely staff!
    1 person found this review helpful 👍

  • 4/5 Liam S. 2 years ago on Google
    Davina was lovely to deal with, incredibly personable and very patient in helping me to find something very special for my wife’s birthday, having come in with only a vague idea of what I was looking for. They have a fantastic selection of beautiful pieces, and with a sense of style that the chain jewellery stores are often lacking. Thanks again for your assistance!
    1 person found this review helpful 👍

  • 5/5 Liesl N. 1 year ago on Google • 14 reviews
    I have been buying jewellery from Trewarne for over 15 years. The range is beautiful in particular the Hearts on Fire and Ole Lynggaard The staff are extremely professional and helpful and want you to make the right decision and find something you love. I recommend them highly.

  • 5/5 Callum 1 year ago on Google • 6 reviews
    I was shopping around for a ring for a special occasion and went to a few different jewellers and the service didn’t quite stack up, until I stopped past this Southland store and was so impressed the outstanding experience I had with my purchase! Davina was so helpful and really went above and beyond what was expected! Couldn’t recommend this place enough

  • 5/5 Verity E. 2 years ago on Google
    I've shopped at Trewarne Fine Jewellery in Southland for many years and adore the unique pieces I have purchased there. Customer service is always very personable and quality impeccable.

  • 5/5 Ruby K. 3 years ago on Google
    I have been to Trewarne a few times now for various reasons.I was made to feel welcome, all three staff members that I had interacted with were extremely knowledgeable and more than helpful. I have made a wonderful purchase that is of good quality and at an affordable price! I would highly recommend this family business for quality price and exceptional service!! Thanks again

  • 5/5 Ben M. 2 years ago on Google
    Trewarne Jewellers provided outstanding, personalized service, sale agreement and a seamless transaction which you just don’t get from the larger groups.

  • 1/5 Mia S. 2 years ago on Google
    After coming here a handful of times over the past few years. I can now safely say the service is always below par. Do not bother coming here unless you have a spare 5k to drop just to get their attention. Each time I came in, I wanted to buy something specific or have it custom made, but the facial expressions we get upon walking in is not welcoming.

  • 5/5 Rena H. 2 years ago on Google
    I have a number of wonderful pieces from Trewarne gifted to me over the last 4 years from my husband for our anniversaries. Beautiful, unique, artisan pieces that I love. Great personalised service as well. Thankyou👏

  • 5/5 Marie S. 1 year ago on Google
    I am very happy to have bought jewellery from Trewarne Southland. The jewellery is beautiful. The staff are always friendly and helpful and there is no pressure to buy. A special thankyou to Selena.

  • 5/5 Oliver L. 2 years ago on Google
    Great service with price sensitive advice. This is an up market store but was a price sensitive customer. They were delighted to help me. Kept up to date about progress of order. Happy customer.

  • 5/5 Lois L. 1 year ago on Google
    Knowledgeable staff. Helpful and good personal service. I had repairs done. Quick and efficient.

  • 5/5 Louise W. 9 months ago on Google • 3 reviews
    Always friendly staff, happy to help and give the best advice. I needed to get my engagement ring resize, it was fast service. I put it in on a Sunday and was back by Thursday and it looks so shiny and clean.

  • 5/5 Carlie D. 9 months ago on Google
    Professional, friendly service. Had my grandmothers engagement ring resized, quite substantially and I was moved to tears to have it fit my finger with all of it's beauty intact. Thank you so much.

  • 5/5 Sheryl P. 9 months ago on Google
    They are very friendly, courteous and willing to help with any requests. They are always my first port of call for any jewellery

  • 1/5 pierre villiers de c. 11 months ago on Google
    Not a pleasant experience here, my last experience was rude after conducting several purchases. Has gone completely downhill in regards to their customer care and ownership.

  • 5/5 Ellinor S. 2 years ago on Google
    Trewarne has been our family jeweller for over a decade. The professional yet incredible welcoming warm service brings us back time and time again. The pieces stocked are of the best on the market and so is the advice given. Nothing is ever too much trouble! Thank you to manager Bronwyn and her whole team! Ellinor Webster


Call +61 3 9583 9299 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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