Garen Jewellery | Southland image

Garen Jewellery | Southland

Jewelry store Jeweler Jewelry designer

One of the Hidden Gem - Jewelry stores in Melbourne


Address

Westfield Southland Shopping Centre, Shop 3016, Level 3/1239 Nepean Hwy, Cheltenham VIC 3192, Australia

Website

www.garenjewellery.com.au

Contact

+61 3 9585 8600

Rating on Google Maps

5.00 (148 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30 AM to 5:30 PM
  • Wednesday: 9:30 AM to 5:30 PM
  • Thursday: (Anzac Day/Anzac Day), 9:30 AM to 9 PM, Hours might differ
  • Friday: 9:30 AM to 9 PM
  • Saturday: 9:30 AM to 5 PM
  • Sunday: 10:30 AM to 5 PM
  • Monday: 9:30 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: Garen (61) ring (33) engagement (21) experience (20) recommend (20) service (20) Jewellery (20) team (14) jewellery (14) time (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chris M. 3 months ago on Google • 24 reviews New
    I had a wonderful experience with Garen designing an engagement ring for my partner. Garen took the time to really understand my preferences, share his expertise and effortlessly help me through what could otherwise be a really daunting process. He always had time to talk through any of my queries, taking enormous pride in helping come up with the perfect design. He made the whole experience such a joy and would recommend anyone looking for a tailored experience and a stunning piece pay him a visit! It’s great knowing I now have an awesome jeweller to come back to! Thanks mate 💍☺️
    1 person found this review helpful 👍

  • 5/5 Ingrid P. 6 months ago on Google • 12 reviews
    I cannot recommend this place enough they are just brilliant !! I have purchased quite a few items and and have been extremely happy with them, everyone comments on the pieces everyone admires the jewelry. Original handcrafted and exquisite. Garen turned an old ring into a beautiful pendant. I also had a pendant designed for a friend and she lost her favorite necklace. Everything that I have purchased has been so beautiful, stunning and unique. The quality of the items are not 100% they are 1000% I would never ever purchase any jewelry again from anyone else, but Garen They make you feel like family they make you feel like a valued customer. I referred a couple of friends and they have been absolutely thrilled with the result. Very happy and grateful custom 😀
    1 person found this review helpful 👍

  • 5/5 Tyler W. 4 months ago on Google • 4 reviews
    The genuine care and honesty and attention to detail Garen has shown is absolutely outstanding. The first class service Garen provided me with regards to my wedding ring was unbelievable. To say I was blown away by the quality is an understatement. He has always been attentive to the finer details. I just would like to say a big heart felt thank you to the Garen and the team for providing me with such a beautiful world class ring that is so sentimental to me. My father and I are already planning a heirloom family signet ring and Garen and his team are the only people we trust to deliver. I cannot recommend Garen Jewellery and his team highly enough :). If I could give more than 5 stars I would 😊🙏🏼
    1 person found this review helpful 👍

  • 5/5 Lera K. 7 months ago on Google • 4 reviews
    Huge thank you to everyone at Garen Jewellery, especially Cristina, for making our perfect engagement ring! They talked us through all the important factors for choosing a diamond, which can be overwhelming. Through each step they made us feel valued and helped make the process stress-free and exciting. They found a perfect stone for us at a good cost, and the ring came out beautifully. Would really recommend!!
    1 person found this review helpful 👍

  • 5/5 Zach S. 3 months ago on Google • 3 reviews New
    Prior to engaging with Garen I had very little experience with jewellery. Garen walked me through the process of selecting an appropriate engagement ring. He took his time and catered to my needs. He went above and beyond to ensure all my requirements were met. The care and professionalism he showed is rare to see these days and a real credit to his character
    1 person found this review helpful 👍

  • 5/5 Tessa W. 1 year ago on Google
    A fantastic experience with Garen Jewellery. So easy to deal with, nothing is an effort, no pressure to buy. A wide range of options. Prices are extremely competitive, Garen, Maddie & Christine are so welcoming and warm you are treated like family. Store has a lovely ambiance. Would highly recommend Garen Jewellery.
    1 person found this review helpful 👍

  • 5/5 Megan J. 11 months ago on Google
    Thank you to Johnathan at Garen Jewellery for your excellent assistance with purchasing of our engagement ring. Your expertise and attention to detail is second to none and we couldn’t have asked for a more seamless process. We look forward to future dealings with you.
    1 person found this review helpful 👍

  • 5/5 Marianne M. 1 year ago on Google
    From start to finish the whole experience of purchasing a new ring and also getting my old engagement ring redesigned was exceptional. They took their time working with me to design what I wanted and made sure it was perfect. Thank you to not only Garen but Maddison for her professionalism and knowledge. Would recommend any day
    1 person found this review helpful 👍

  • 5/5 Samantha C. 1 year ago on Google
    It was an exceptional experience the only thing that rivalled the quality of my ring was the customer service. Exceptional on all counts - I highly recommend Garen Jewellery for any of your jewellery needs.
    1 person found this review helpful 👍

  • 5/5 Johnathan A. 1 year ago on Google
    Garen and the team were amazing! They went above and beyond to ensure I had a great experience. A top guy with a beautiful collection of jewellery.
    1 person found this review helpful 👍

  • 5/5 Shane M. 5 months ago on Google
    Service from Maddi and the team was exceptional. Helped me create the perfect gift for my wife’s 50th and she was over the moon. Highly recommend Garen for both top class service and as well as unique quality jewellery.
    1 person found this review helpful 👍

  • 5/5 Meg H. 5 months ago on Google
    Garen Jewellery have been sensational. My now husband had the best experience picking out an engagement ring and we had to go back to Garen Jewellery when we picked our wedding bands. The staff are incredibly helpful and friendly. Highly recommend Garen Jewellery to anyone after some beautiful jewellery.
    1 person found this review helpful 👍

  • 5/5 Stefan Z. 6 months ago on Google
    Garen Jewellery is world class. Has such great products, ambiance in the shop & warm and caring staff. Makes the shopping experience feel amazing. I have purchased many things here and will continue to do so. Thanks again!
    1 person found this review helpful 👍

  • 5/5 Sarah B. 2 years ago on Google
    Such a wonderful experience dealing with Garen and the team for my engagement ring. Garen's knowledge and expertise gave us a great level of comfort during the process. Nothing was ever too much of an ask. Thanks for the laughs along the way too Garen! Sarah & Miguel
    1 person found this review helpful 👍

  • 5/5 Sam T. 5 months ago on Google
    The big decision on finding an engagement ring was incredibly enjoyable and actually so much less daunting then i ever imagined all thanks to Maddi and Garen Jewellery. From the first time i went there it was such a fun and exciting experience guided through to create exactly what i pictured to give my partner. Couldn't recommend them higher thanks again!
    1 person found this review helpful 👍

  • 5/5 Nick H. 1 year ago on Google
    We recently purchased a wedding band and had my engagement band re made by Garen. Their customer service was exceptional, nothing was too much trouble, and I am absolutely delighted with what they have made for me. All the staff were extremely professional and knowledgeable however a special mention for Cristina who was an absolute pleasure to deal with and went above and beyond to ensure I was happy with the final product. Thank you so much, I would certainly recommend Garen. Polly & Nick
    1 person found this review helpful 👍

  • 5/5 Jess P. 8 months ago on Google
    ⭐⭐⭐⭐⭐ I had an absolutely wonderful experience at this jewelry store! From the moment I walked in, I was greeted with warm smiles and impeccable customer service. The staff was incredibly knowledgeable and genuinely passionate about their craft, which made me feel confident in my purchase. The selection of jewelry was simply breathtaking! They had an extensive collection of exquisite pieces, ranging from classic designs to unique and contemporary styles. Whether you're looking for an engagement ring, a special gift, or a stunning piece to add to your collection, this store has it all. What impressed me the most was the attention to detail and the high-quality craftsmanship of their jewelry. Each piece seemed to tell a story, and you could truly feel the dedication that went into creating them. The staff went above and beyond to help me find the perfect piece that suited my taste and budget. They were patient, listened to my preferences, and provided valuable insights without any pressure to make a quick decision. Additionally, their after-sales service was top-notch. They offered cleaning and maintenance tips to ensure my jewelry stays as radiant as the day I purchased it. This level of care made me feel like a valued customer. Overall, I can't recommend this jewelry store enough! The combination of exceptional customer service, stunning jewelry selection, and dedication to quality sets them apart from the rest. If you're looking for a memorable shopping experience and exquisite jewelry, this is the place to go. I'll definitely be returning for all my future jewelry needs!
    1 person found this review helpful 👍

  • 5/5 Tatum P. 6 months ago on Google
    No stars are enough, my fiancé got my engagement ring from Garen and had a flawless experience that it’s made us go back again for our wedding bands! He always makes time for us even if it’s a quick pop in just to say hello! No other place we will go but Garens! 11/10! 🌟
    1 person found this review helpful 👍

  • 5/5 Lynn B. 4 months ago on Google
    Garen is fantastic. Has some absolutely beautiful jewellery and gems. I’ve bought off the shelf and had things made and repaired many times and am always happy with the result. Lovely people in the store too. I highly recommend them.
    1 person found this review helpful 👍

  • 5/5 Robert K. 2 years ago on Google
    Could not recommend Garen jewellery enough! Their team are so helpful, honest and knowledgeable, it makes choosing and designing jewellery so much easier. You know you are in safe hands with them! They created the most amazing engagement ring for my fiancé & she could not be happier ! Will definitely be returning as a customer. Thank you once again !
    1 person found this review helpful 👍

  • 5/5 Darren S. 2 months ago on Google • 4 reviews New
    My fiance, Darren, and I browsed so many selections of rings at a lot of stores and once Madison showed us our rings, we knew those would be our wedding rings. They had to be custom made in 3 weeks and they were able to have them finished early with time to spare. We had Christina help us when we came in to pick them up and she was lovely! Great staff, great communication, perfect service and stunning rings! Thank you Garen! Steven & Darren

  • 5/5 naomie k. 2 months ago on Google • 3 reviews New
    Not only do you get amazing customer service from Garen and his staff each time you visit his store, but also great quality gems. I first met Garen 8 years ago and have since returned for more stunning pieces and I am stilled wowed by Garen's creativity each time. Garen is genuine and honest and has always delivered unique pieces to meet each occassion. The attention to detail he places on all his jewellery is amazing. If you are looking for good quality, and great statement pieces, Garen Jewellers is the place to be.

  • 5/5 Marija B. 2 years ago on Google
    Amazing from start to finish! Garens knowledge, care and eye for detail is second to none. The craftsmanship is absolutely stunning, cannot express this enough. My ring is perfection, thank you so much!

  • 5/5 Greig R. 2 years ago on Google
    I initially visited their store based on positive reviews. These reviews did not do them justice - the service all the way through the sales cycle was exceptional, from EVERYONE we engaged with at Garen Jewellery. This was a thoroughly enjoyable purchase experience - so much so that from 1 eternity band we landed up having them remodel our wedding ring too. Look fwd to the next purchase from a customer centric team.

  • 5/5 James A. 2 years ago on Google
    Incredible service by Garen. I was constantly looking at different engagement ring designs, in which he took the time and talked me through the details of each one. Garen made me feel comfortable in the decision I made as well. I highly recommend him.

  • 5/5 Brooke N. 4 months ago on Google
    I never write reviews but I had to for this, I cannot thank the team at Garen Jewellery enough! I needed to make a few changes to my engagement ring & Maddison was soo helpful & understood what I was wanting exactly! It’s honestly beautiful I can’t stop staring at it! Thank you again guys :)

  • 5/5 Gabrielle M. 2 years ago on Google
    I always receive exceptional service when I visit Garen Jewellery, I’m treated like a VIP client and the team always make the process of finding and purchasing new pieces so seamless. They are always so helpful, caring and professional and I can’t recommend them enough! Thank you!!

  • 5/5 Abby I. 3 years ago on Google
    Jonathan, Garen and the whole team at Garen Jewellery helped me re create my grandmothers ring into something beautiful. They understood my vision of what I would like to re create it as and fulfilled it beyond what I expected. The whole process from start to finish was exceptional and the whole team made me feel so comfortable during the whole experience. 10/10. I will Definitely be a returning customer.

  • 5/5 Holly J. 2 years ago on Google
    Had a great experience with Garen and Christina designing my engagement ring. Very knowledgeable, honest and friendly advice. Looking forward to showing off my beautiful ring.

  • 5/5 Andre G. 2 years ago on Google
    Bought a bracelet from Garen Jewellery and just wanted to take a moment to thank the staff as well as Garen himself. The guidance and honesty throughout the process was exceptional. One of the best in the business!

  • 5/5 Warren van R. 1 year ago on Google
    Garen did an amazing job and service on my wife's wedding ring. He is very knowledgeable and gave great advice as well. Thanks for the quick turn around too!

  • 5/5 Gayle T. 1 year ago on Google
    I picked up my Stunning re modelled Rings on Friday 5/8/22. I am very grateful for Jonathan's vision and consideration to my request. These rings belonged to my late Mother and Jonathan has rejuvenated the stones and original setting into Two beautiful pieces which represent her Modern flare. Thank you Regards Gayle

  • 5/5 Juan L. 2 years ago on Google
    Bought a pair of diamond hoop earrings from Garen Jewellery last night. The quality of the earrings is exquisite. Cristina provided an incredible service. Would highly recommend Garen Jewellery!

  • 5/5 Marcelle L. 5 years ago on Google
    Quality jewellery, stunning designs/craftsmanship and exceptional customer service. We cannot fault anything! We love Garen and his wonderful team for their professional support, and for making our experience so memorable. Cannot recommend enough! - Marcelle & Elias G

  • 5/5 Loredana E. 3 years ago on Google
    I had the pleasure of re-setting my engagement ring into a new style and making 2 new eternity diamond rings with Garen & his Team. Chi has always been our go-to with Diamonds, her knowledge and reliability is just perfect & honest every time. Chi selected my engagement ring diamond and when we returned to purchase the 2 bands she made it very easy to trust her to choose nothing but the best & I knew she would look after us. Thank you Chi! You’re the best. Garen made sure my rings were perfect, he is very fussy with who he uses to set diamonds too which makes me even happier knowing my rings were in good hands. The service you get with Garen is 110%, honestly could not be happier with my 3 rings. Thank you for being so patient through the whole process & making me rings that will last a lifetime, amazing quality, service and style! Timeless classics. Everywhere I go I get so many compliments on them & I would recommend everyone to you!

  • 5/5 zac'dekota k. 1 year ago on Google
    This is a wonderful place to buy something special or even get something made. The lady that runs the shop I've forgotten her name. She new what she was talking about and I enjoyed my shopping 🛍 experience tremendously. Thank you Garen Jewellery is number 1 for service diamonds 💎 gold ✨️ and more I will be back 😀 😊 😉

  • 5/5 Mark H. 1 year ago on Google
    Everyone was so amazing and knowledgeable when it came time to pick out an engagement ring. We went to Garen off a recommendation from a family member and we couldn’t be happier with all of their help. Jonathan was also such a superstar with his knowledge of coloured gemstones for us. Will be going there for any other jewellery for the rest of our lives hopefully!!

  • 5/5 Rebecca H. 10 months ago on Google
    Amazing service and would highly recommend Garen Jewellers for engagement ring and wedding bands!

  • 5/5 Antony P. 1 year ago on Google
    Amazing and impeccable service at Garen Jewellery. Cristina helped us select the perfect wedding ring. Further, Garen cleaned and readied our engagement ring for the big day. You feel so welcome as soon as you walk in the door, highly recommended

  • 5/5 Christina M. 4 months ago on Google • 1 review
    Garen & the team at Garen jewellery are seriously the best in the business. I am so obsessed with my engagement ring from them and they have been so incredible to deal with when choosing & purchasing our wedding bands. We have purchased multiple pieces of jewellery from them over the years now and the quality is just incredible. I would never purchase my jewellery from anywhere else!
    1 person found this review helpful 👍


Call +61 3 9585 8600 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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