Waterdale Jewellery image

Waterdale Jewellery

Jeweler

👍👍 My experience was truly lovely. Between the owners who are just the loveliest people and Marisa who also took care of my special order purchase was made extra special. I needed specific measurements, I was taken care of with no fuss. There is no pressure, entirely the choice is up to you, Megan and... People often mention ring, Waterdale, rings, Daniel, Jewellery, service, jewellery, engagement, recommend, wedding,


Address

Shop 1/145-147 Heidelberg Rd, Ivanhoe VIC 3079, Australia

Website

waterdalejewellery.com.au

Contact

+61 3 9497 2188

Rating on Google Maps

5.00 (201 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 5 PM
  • Wednesday: 10 AM to 5 PM
  • Thursday: (Anzac Day/Anzac Day), 10 AM to 5 PM, Hours might differ
  • Friday: 10 AM to 5 PM
  • Saturday: 10 AM to 1:30 PM
  • Sunday: Closed
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (25) Waterdale (23) rings (17) Daniel (16) Jewellery (16) service (13) jewellery (12) engagement (12) recommend (10) wedding (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Meagan W. 1 year ago on Google
    I have just picked up my beautiful white gold wedding ring with 3 diamonds. The owner Megan helped design the ring to suit my taste and budget. I am so pleased with the outcome. All the staff were so friendly and welcoming I am dragging hubby back for more. Amazing jewellery! I highly recommend having a look.
    1 person found this review helpful 👍

  • 5/5 Rach G. 1 year ago on Google • 15 reviews
    Amanda and Daniel, were very warm and welcoming in our process of getting our wedding rings made. The finished product is stunning. We would gladly go through them again in future. Highly recommend. Amazing service. My Fiancé and I are stoked!

  • 5/5 Mary A. 1 year ago on Google • 9 reviews
    I have always been very happy with the service and quality of work at Waterdale Jewellery - particularly recently with a ring I had remade. The staff are knowledgeable and engaging and I was pleased to have the jeweller discuss the merits of different stones with me. I am delighted with the final product and will certainly go back if I need anything repaired or plan to purchase more jewellery.

  • 5/5 Sienna W. 1 year ago on Google • 3 reviews
    I could not be more pleased with my experience at Waterdale Jewellery. I had a ring resized, this ring is from Finland and is very sentimental to me so I was hesitant for it to have any work done given the unique pattern and shape of the design. However, they did the most perfect job with it, it doesnt even look like it’s been touched and was done within a week. The staff were all lovely too! I highly recommend Waterdale Jewellery- I wont be going anywhere else from now on!

  • 5/5 Alesha S. 2 years ago on Google
    Due to a fault in my engagement ring from another company, I sought out Waterdale Jewellery to save my precious piece of jewellery. Waterdale Jewellery seriously delivered!! They were able to perfectly recreate my ring, including all of its intricate details, whilst also creating it in a way that gives it more structural stability. Absolutely over the moon! Megan and Daniel were incredible people to deal with and genuinely showed how much they cared about making sure I ended up with the perfect piece. Thank you!!

  • 5/5 Elisse F. 10 months ago on Google
    Thankyou Daniel. I couldn’t be happier with your recent work to improve my bespoke necklace. You put so much thought and care into the design, it looks amazing. 🙌

  • 5/5 Kristine P. 10 months ago on Google
    Fast, precise & professional service for a ring repair. Fabulous service, couldn’t be happier with the result. Looks as good as new! Thank you WJ, I love it!!

  • 5/5 Jacqueline R. 11 months ago on Google
    Flawless, thank you for resizing my engagement and wedding rings, so happy to wear them again. The staff were always helpful and ensured the rings were correctly sized right down to the last tweak.

  • 5/5 Kathy R. 1 year ago on Google
    What a wonderful experience it was to buy jewellery from Waterdale Jewellery! Their knowledge and skill ensured that I bought a beautiful, unique, quality piece with confidence. Great jewelers!

  • 5/5 Jacinta S. 1 year ago on Google
    The team at Waterdale jewelry are wonderful. The care, communication and quality work they did on resizing my wedding ring and band was great!. Thanks so much

  • 5/5 Ashley A. 1 year ago on Google
    I have purchase a number of pieces from Waterdale Jewellery and the service is excellent every time. The quality of the jewellery and the repair work is outstanding. Keep up the great work Daniel!

  • 5/5 J M. 1 year ago on Google
    the craftsmanship of the jewellery is exceptional. The service was first class all the way with multiple consultations to make sure the final product was exactly as I wished it to be. From first sketches to final design concepts, they walk you through every step to bring you the best version of what you imagined to life.

  • 5/5 Avril Bastiansz Become Y O U. 1 year ago on Google
    I needed a ring cut off my finger. I called and had this beautiful voice answer. So warm, welcoming and caring she said it was no trouble at all. I turned up to find the woman behind that voice to be even more beautiful, professional, gentle and caring. I was fairly emotional as the ring belonged to my sister and it was very sentimental to me. Megan was just amazing. Thank you.

  • 5/5 Morgan G. 1 year ago on Google
    I had been looking for a jeweller for some time to resize my platinum wedding and engagement rings which were purchased overseas. Finally contacted Waterdale Jewellery and could not be more happy with the result. They were friendly and knowledgeable, and made me feel comfortable that my rings were being looked after despite being purchased elsewhere. Would absolutely visit again!

  • 5/5 Claudia 1 year ago on Google
    I had a fantastic experience. The staff were so professional but also so welcoming and friendly. They really took the time to understand what I wanted and definitely delivered. Thank you to the wonderful team at Waterdale Jewellery

  • 5/5 Julia S. 1 year ago on Google
    My husband and I found Waterdale Jewellers as we were looking for better customer service and quality than what could be offered at run of the mill jewellery chains. As soon as we walked into the store, on our first visit, we were pleasantly surprised. We were greeted at the door with a warm smile and one on one service. Every interaction since then has been nothing short of exceptional and the quality of their work exceeds expectations. We had our rings resized a few times, and also had my wedding rings soldered together and very happy with both the price and quality of work. We have been looking for a reason to tell people about Waterdale Jewellers just so others can share our experience. As a side note - We travel nearly 45 mins to reach them, and it is absolutely worth the distance. You won’t regret working with their team. Thank you Waterdale Jewellery!

  • 5/5 Trish M. 1 year ago on Google
    Waterdale Jewellery always provide excellent service. All the staff are friendly, knowledgable, skillful and go out of their way to ensure the customer is happy with the result of a repair or new purchase. Their communication is brilliant. I cannot recommend this jewellery more highly. Fabulous team!

  • 5/5 Allyson M. 1 year ago on Google
    The team at Waterdale jewellery recently upcycled my old wedding/engagement rings and some other rings and earrings that I didn’t wear. I went in with a very vague idea and the result was absolutely beyond my expectations. The collaboration, reviews, updates and overall process was very inclusive. Thank you for my incredible new ring. I love it.

  • 5/5 Felicia T. 2 years ago on Google
    Reputable, trustworthy and definitely delivers.. Thank you Waterdale Jewellery for giving me the engagement ring of my dreams.. After 13 years of marriage we (I) decided my engagement ring needed a remodel.. And Daniel definitely delivered. From beginning to end the service, craftsmanship, imagination was on point. You outdid yourself Daniel, for the first time in my life.. I was speachless. Thank you

  • 5/5 X H. 2 years ago on Google
    I went to Waterdale Jewellery to resize my wedding ring that was made too tight by another jeweller. They also secured the diamond in my engagement ring. They did an amazing job and made me feel very confident to leave my rings with them. Both rings look/ fit beautifully. They also polished the platinum rings to perfection. Highly recommend, great workmanship and very trustworthy.

  • 5/5 Kerry H. 2 years ago on Google
    Daniel, Megan and team are fantastic Waterdale Jewellery. So pleased with the outcome.

  • 5/5 Kyle M. 3 years ago on Google
    The experience at Waterdale Jewellery was second to none. Daniel and the team were fantastic to work with and really made the experience of acquiring an engagement ring for my partner really special. Through the consultations and Daniel's communication throughout the whole process, the level of professionalism was outstanding. If you're thinking of taking the next big step for your loved one, I couldn't recommend going in and having a friendly consultation with Daniel any more.

  • 5/5 Karen F. 2 years ago on Google
    Amazing jewellery, designs, quality repairs and great service. One of my favourite shops

  • 5/5 Sarah G. 1 year ago on Google
    From start to finish the team was knowledgeable, friendly and super efficient. I had a very special infinity ring remade and I couldn’t be happier with the end result. I will certainly be using Waterdale’s services again - highly recommend.

  • 5/5 Irene L. 2 years ago on Google
    Excellent service! From the moment I walked in I was treated kindly and with professionalism. I required a piece of jewellery to be remodelled and upgraded to a modern standard. Needless to say I was not disappointed and would highly recommend Daniel’s workmanship without hesitation. Thanks again!

  • 5/5 Chris T. 2 years ago on Google
    Both Megan and Daniel are very knowledgeable jewellers. I was struggling to find an anniversary gift for my partner and they made the process so smooth and easy for me. Would definitely recommend for exquisite, fine, one-of-a-kind masterpieces at their shop!

  • 5/5 Jayne F. 2 years ago on Google
    Daniel and the team at Waterdale Jewellery are welcoming, knowledgeable and helpful. I recently had some rings cleaned, claws checked and a small alteration made. I am really happy with the results - the rings are sparkling as if brand new!

  • 5/5 Allan H. 2 years ago on Google
    Daniel made the most beautiful pendant incorporating the diamonds from my mother's engagement ring. We are going to give it to our daughter for her 50th birthday. A family heirloom given a new lease of life for the next generation!!

  • 5/5 julia c. 11 months ago on Google • 1 review
    My experience was truly lovely. Between the owners who are just the loveliest people and Marisa who also took care of my special order purchase was made extra special. I needed specific measurements, I was taken care of with no fuss. There is no pressure, entirely the choice is up to you, Megan and Marisa always gave me the time to choose. Waterdale Jewellery since opening has always my go to place when I required a gift.
    1 person found this review helpful 👍

  • 5/5 Renee B. 1 year ago on Google • 2 reviews
    The staff were so incredibly helpful and went above and beyond to make sure my ring sizing was correct! Got the ring back and it was polished like new, the intricate details were beautifully intact and pretty much perfect! Cannot recommend these guys enough

  • 5/5 Kim W. 9 months ago on Google • 2 reviews
    I had my engagement ring resized here a few months ago and will definitely come back if I need this service again. They were really helpful in checking my size (even after realising I'm very sensitive to temperature change they resized again for me at a later date). The ring came back thoroughly cleaned and polished, it looked amazing and now fits perfectly.

  • 5/5 Taylah W. 6 months ago on Google • 1 review
    My partner and I both designed our own engagement rings and they are absolutely stunning! Daniel was great and made our dream rings come to life. Thanks again for everything

  • 5/5 Kelly L. 7 months ago on Google • 2 reviews
    I have recently had a few jobs done at Waterdale jewellery and I cannot express how satisfied I am with my experience there. My wedding band was missing a tiny diamond which Daniel fixed back to perfection. I also had my engagement ring amplified by re-setting it with two extra blue sapphires, which represented the addition of my two beautiful sons after getting married. During the whole communication process of redesigning my ring, Daniel listened to my brief and gave me advice when I needed it. At no point did I feel pressured or rushed, and definitely felt like he put my interest first. I am now constantly admiring my gorgeous rings, and will definitely be back for more in the future.


Call +61 3 9497 2188 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar places



Similar Jewelers nearby

SH Jewellery image
1
SH Jewellery
Jewelry store
👍👍 It was a great experience coming to SH jewellery. I got beautiful diamond ring for my 11th anniversary gift. Thank you so much Quinton for an exceptional service and guidance to choose right ring.definitely coming back to you .
5.00 (4.5K reviews)
Janai image
2
Janai
Jewelry store
Independent shop offering diamond engagement rings & other precious jewelry pieces.
5.00 (2.1K reviews)
Australian Diamond Company image
3
Australian Diamond Company
Jewelry store
Elegant showroom in the Centrepoint Arcade offering fine jewelry & onsite repairs/assessments.
4.90 (1.5K reviews)
Cullen Jewellery Lab Grown Diamond Engagement Rings Melbourne image
4
Cullen Jewellery Lab Grown Diamond Engagement Rings Melbourne
Jewelry store
👍👍 I dealt with Michael via facebook messenger to design my dream ring, his responses were prompt and he went over every detail with me to ensure it was all perfect. They then held my wishes on file so that when the time came - which turned out to be much quicker than I thought - my partner could conta...
5.00 (1K reviews)
Larsen Jewellery Melbourne image
5
Larsen Jewellery Melbourne
Jewelry store
👍👍 Jacinta at Larsen made us feel comfortable from the start, and was wonderful through the whole process. She clearly explained everything we needed to know when selecting the diamond, and always responded promptly to any of our questions. I would highly recommend Larsen based on our experience with J...
5.00 (642 reviews)
Last updated:
()