Real Value Inn image

Real Value Inn

Hotel

Simple hotel offering straightforward rooms, plus complimentary continental breakfast & Wi-Fi. People often mention room, hotel, towels, front, desk, stay, floor, rooms,


Address

3896 Lamar Ave, Memphis, TN 38118, United States

Website

www.oyorooms.com

Contact

+1 901-365-6100

Rating on Google Maps

2.40 (420 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (16) hotel (10) towels (8) front (7) desk (7) stay (7) floor (7) rooms (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alexander K. 7 years ago on Google
    This is really a horror movie story. I booked the hotel, because it was just three miles from the Memphis airport. We checked in with my 14-year-old son on July 3, 2016 at 2 PM. I noticed that there was one set of towels and asked the front desk to add one more. We returned to the place around 9 PM to find that the A/C window unit in our room was disassembled (#116). The staff told me that "he was was cleaning the unit, and it would be ready in about 10 min". Then I was called to the front desk to talk "about our reservation". In the lobby I was approached by the guy who asked for money, $40, cash, and we would be moved to another room. We had to be at the airport very early in the morning. I gave him $30, everything what I had in my wallet. We got a key from another room (#121) just to find out that there were no towels, the shower did not work, three out of four electric outlets did not work (and the fridge was not working either), plus roaches. Few minutes later I was called again to the front desk, again "about the reservation". To make sure my car would be functional tomorrow morning I decided to stay the night in the car, notified about this the lady at the front desk, and asked not to disturb my son who would stay in the room. I have to admit that the lady at the front desk was generally nice, however, she was obviously unhappy that I am to stay in the car and said that the "parking security would not allow me to stay there", She also expressed her dissatisfaction that we took the only set of towels from the room #116 to the room $121. I told my son to lock the door and to give me a call if somebody would disturb him. I did spend the night in the car, with the engine on. I was awakened around 5 AM by the drunk gentleman who was trying to flirt with some lady. There were no parking security around. Then, the same guy whom I gave $30, knocked to the window of my car and asked me if there it was my son sleeping in the room. As my son told me later, around 11 PM, somebody was trying to open the door in the room where he was. They could not open the inside lock and left when my son told them to stop. He did not call me, because he decided that the problem could be over. We will never forget this "hotel" experience.
    10 people found this review helpful 👍

  • 1/5 Kelly V. 4 years ago on Google
    This was truly one of the worst places I've stayed. I made the mistake by choosing based on price, so that is my fault. When I checked in, the front desk staff argued with the housekeeping staff about which rooms were clean. This went one for about 5 minutes. There were people milling about in the lobby, which was fine. The hotel smelled like cigarette smoke. The first thing I noticed was the dirty hallways filled with litter. I entered my room and noticed that the floor hadn't been vacuumed: there were crumbs and bits of candy wrappers on the floor. The chair had a penny on it. The smoke detector was covered in plastic. Plaster was falling from the ceiling. In the bathroom, one of the ceiling tiles was askew. There was mold in the corner of the bathroom floor. I could deal with all of this and I had intended to stay. However, when I saw the cockroach in the bathroom, that is when I decided it was too much and I left.
    5 people found this review helpful 👍

  • 1/5 Jazmin M. 5 years ago on Google
    If I could give negative stars I would! (Negative 5 stars) They are the worst hotel/apartment building ever! Elevators don't work and haven't since 2017 so stairs it is. They are limited on rooms because majority of the rooms are homes to the staff of the hotel. Staff is nice upon check in but after that it's horrible. No refunds. No extra towels. The faucet is leaking, tile broken, dead wasp on the air conditioner. In the stairways it's always food and/or trash. They don't bring clean new towels in the morning. You have to ask and wait 4 hours to receive towels. Never again!
    4 people found this review helpful 👍

  • 1/5 Arthur D. 4 years ago on Google
    Lots wrong with this place, I'm perplexed how anyone could give this place anything over a 1. The entire hotel smells of smoke, even our non smoking room, which came with an ashtray. The floor wasn't clean, I stepped on a loose screw, and the front desk didn't care. There was something spattered across a picture in the room. The TV was without signal, so dont believe their claims of amazing cable packages. The curtain was screwed to the wall, uncertain why. I was on the third floor and my wife discovered that the large window opened and didn't have a screen, so do not bring small children with you. In fact, just don't come in general. Sleep on a bench or in your car.
    4 people found this review helpful 👍

  • 1/5 Julie T. 11 months ago on Google
    No breakfast. No coffee. Room was dirty. I was carjacked in their parking lot. The local news showed up the next day (I did not call them) since my purse and phone were also stolen and the hotel threw me off the property. Female staff were friendly and allowed me to use their cell phones after being carjacking in their parking lot. The security guard would not allow me to move a lobby chair to charge a borrowed phone so I could make calls I needed to after my purse was stolen and I had to sit on the dirty lobby floor
    4 people found this review helpful 👍

  • 1/5 Sai K. 4 years ago on Google
    Scariest hotel ever. Full of weed and smoke smell. Even the rooms are scary with no proper lighting, AC is not working, ceiling is leaking. Also I heard someone knocking the door. Shifted to another hotel on the same night. I recommend please don't stay here. Waste of money. Also, don't book any OYO hotels in the future.
    2 people found this review helpful 👍

  • 1/5 Cedric S. 5 years ago on Google
    The worker there will steal from you when you are not there and they will blame it on the other guess. They stole sooo much from me. But clearly they needed it. I should have called the cops. They lucky i was in a good mood!! The room are nasty. They only have one mop that ridiculous and i smelled molded!! When i first got my room it had tampons and trash in one of the drawers, The light in the bathroom was as really really dim (i could barley see my feet, and sticky spots on the floor WORST PLACE EVER TO STAY!!! NEVER GO IT A TRUE WASTE OF MONEY!!
    2 people found this review helpful 👍

  • 1/5 Charles W. 1 year ago on Google
    By far the second worst hotel in Memphis. But ehh you get what you pay for. These rooms have to go for like $20 a night because this place should be shut down by code enforcement.
    1 person found this review helpful 👍

  • 2/5 Chrystal P. 4 years ago on Google
    Had to stay due to housing and money issues. But service could be better. We had to ask for towels the first day we got here. Then turned them in and still 3 days later we are waiting on towels. Glad we had our own in the car. We had to get our own toilet paper too. Just bad service they have yet to service our room and we have been here almost a week. The only time anyone has knocked on the door was to see a receipt for payment. Just really bad service. They are working on the place and painting and fixing up the rooms. But manager is rude and loud. Now we have come back like a week later. Asked for the room we had previously. They said it was cleaned. But it wasn't the trash we left was still in the room. Nothing had been cleaned.
    1 person found this review helpful 👍

  • 5/5 Destiny R. 4 years ago on Google
    They have changed so much and very respectful. They make sure you get service all day. Housekeeping Ms.Bebe is very outstanding and she make sure she helps all guest. I recommend this building. Don't knock it till you try it. Coming from Chicago


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