TGI Fridays UpTown image

TGI Fridays UpTown

Restaurant Bar American restaurant Bar and grill

🫤 If you choose to sit outside for a nice ambiance, know that you will be forgotten. The service is terrible! We've tried it 3x at different times of the day and the service is always equally horrific. The food is average in flavor on some dishes while others are outright flavorless and off proper tem... People often mention staff, good, time, service, times,


Address

Av. Correa Rachó 104, Vista Alegre, 97130 Mérida, Yuc., Mexico

Website

fridaysmid.com

Contact

+52 999 688 9370

Price rating

$$ $$

Rating on Google Maps

4.30 (1.5K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: staff (9) good (6) time (6) service (6) times (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Amy Case K. 5 years ago on Google • 287 reviews
    If you like ice cream liquor drinks you have to try the Friday Fantasy. Yum! Well lit and new location. In the new uptown merida mall center. Find bestbuy and Wal-Mart here too.
    1 person found this review helpful 👍

  • 2/5 Kate R. 2 years ago on Google • 124 reviews
    Disaster. Kitchen would rather stand and chat, then do a good order. 40 min and I had to get the eye of the Mgr. The salmon was raised in the Sahara. Ceasar salad with no dressing? Chicken blt left on the warmer while they chatted so it was dry and hard. Think the staff is now comparing notes. A 2 is pushing and it's because staff tried to make it better. But they should not have needed to. This is a kitchen staff problem. I won't accept you being lazy at the pricez you charge.. Redo was much better. Managers maybe miffed at me lol
    1 person found this review helpful 👍

  • 3/5 Al R. 2 years ago on Google
    It starts with 1 of Slowest Kitchens in the world. Music made hard to hold a conversation, and kept getting louder. The waitress did get managers attention, we can now have conservation. Over 15 min no sign of food. We can watch the kitchen staff having a good time. The Salmon arrived from the Sahara Desert perfectly dehydrated. The Chicken Club Sandwich, the Cibata bread had been toasted next to the Salmon. We now see if the Manager is actually in charge. The replacement Salmon arrived warm an cooked. More like should have been the 1st time. I was able to also get the ceaser dressing for the salad. The sandwich was successfully replaced.
    1 person found this review helpful 👍

  • 2/5 Jeannine 1 year ago on Google • 3 reviews
    If you choose to sit outside for a nice ambiance, know that you will be forgotten. The service is terrible! We've tried it 3x at different times of the day and the service is always equally horrific. The food is average in flavor on some dishes while others are outright flavorless and off proper temperature.
    1 person found this review helpful 👍

  • 5/5 Rod H. 1 year ago on Google • 365 reviews
    Been here several times now, never busy so no need to book. Service is a little slow at times, don't know why. Staff chat among themselves a lot. Food is lovely but check that you have got everything on your order, sides etc can get missed. Prices are up a bit for serving sizes. The whisky glaze ribs are the way to go, would like 30% more chips though.

  • 3/5 J P. 3 years ago on Google • 210 reviews
    Well, the best things are the staff and the atmosphere because the food was a let down 👎. The cocktails saved the night and were recommended by one of the guys serving...👏

  • 4/5 Six 6. 2 years ago on Google • 163 reviews
    Very good Salmon and vegetables. variety of beverages. Mornings are relaxing and quiet on the patio over looking the neighborhood. staff is friendly. Night dinners are Loud music and younger crowd with a live dj and video mashups

  • 2/5 Susan O. 2 years ago on Google • 69 reviews
    I've been to both locations in Mérida and while the service was poor at the other restaurant, the staff here are friendly, attentive, and engaged. Unfortunately, I don't come to a restaurant solely for the staff, otherwise this would have been a great experience. I've dined here 3 times, each time hoping for good food but I've eaten at Friday's for the last time. In the past visits, I've ordered cheese sticks and the broccoli cheddar soup both of which were passable and unexciting. Today I ordered the champinoñes Friday's and not only were they not fresh as the menu indicated, there was no flavour whatsoever. I ate approximately 1/4 of them and then set the dish aside for it to be cleared. The waitress noticed and asked if there was an issue and I told her my opinion which my dining partner was in agreement with. I saw her speak with the supervisor about the mostly full plate of mushrooms but when the bill came, I was charged for them and no discount was ever offered even though the supervisor asked us if the meal was OK and he was advised that it was not. Just like in baseball, three strikes and you're out so I will never return to Friday's nor would I recommend anyone else to dine there.

  • 1/5 C A. 10 months ago on Google • 51 reviews
    Sign says they open at noon but they say 12:30 and are rude about it. Well i will never get there.

  • 4/5 zac e. 9 months ago on Google • 51 reviews
    Nice staff. Very busy. Apple crumble was delicious. Unfortunately my wife got food poisoning..

  • 2/5 Joseph S. 1 year ago on Google • 34 reviews
    The first time we ate here a couple of months ago it was really good. But the last 2 times here, and the last time at the other location, they totally forgot our appetizer. Friday was the worst yet, no appetizer, onions on my burger (completely ruins it for me), cold fries, and we asked for salt 3 times. We are done, there's too many places in town with way better service and food to come back here again.

  • 5/5 thefemfanatic 1 year ago on Google
    In the heart of North Merida a really good TGI Fridays just like the Fridays in the U.S.A.

  • 3/5 J. Lee P. 2 years ago on Google
    The tables were not cleaned they spray sanitizer in the air above the tables then you use your napkin so clean the table from the previous guest. Also when they spray over the table next to you the sanitizer got in our food... I suggest they just clean the actual table instead of spraying the air.

  • 5/5 Marlo C. C. 1 year ago on Google
    Mich and Bianca were very accommodating and the aervice is great.

  • 4/5 Mark H. 1 year ago on Google
    Good place just beer. No fod

  • 1/5 Shontoya S. 1 year ago on Google
    The customer service here is awful. I’ve been waiting for the bill for over twenty minutes. No one remembered to bring my dessert. I have spoken to them in Spanish but no one want to approach me to give me service. I won’t be returning.


Call +52 999 688 9370 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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