Dunkin' Donuts image

Dunkin' Donuts

Cafe Coffee shop Donut shop

😠 Hands down the worst Dunkin’ Donuts. Consistently out of things. Today they shut the TV menu off, why? Because they have no bread, of ANY type. On a Saturday morning. Therefore no sandwiches. How bad do you have to be as a manager to never have stuff in stock? Another sign of bad management is alw... People often mention coffee, donuts, good,


Address

Calle 31 Circuito Colonias 140 y 140A x 36 y 38, Cto. Colonias 138A, Buenavista, 97127 Mérida, Yuc., Mexico

Contact

+52 999 688 9660

Price rating

$$ $$

Rating on Google Maps

4.30 (2K reviews)

Open on Google Maps

Working Hours

  • Friday: 7:30 am to 11:30 pm
  • Saturday: 7:30 am to 11:30 pm
  • Sunday: 7:30 am to 11:30 pm
  • Monday: 7:30 am to 11:30 pm
  • Tuesday: 7:30 am to 11:30 pm
  • Wednesday: 7:30 am to 11:30 pm
  • Thursday: 7:30 am to 11:30 pm

Featured Reviews


Frequently mentioned in reviews: coffee (10) donuts (8) good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 NuStoic 7 months ago on Google • 47 reviews
    Hands down the worst Dunkin’ Donuts. Consistently out of things. Today they shut the TV menu off, why? Because they have no bread, of ANY type. On a Saturday morning. Therefore no sandwiches. How bad do you have to be as a manager to never have stuff in stock? Another sign of bad management is always new staff rotating in. This was the last time I’ll go just to be let down again. Don’t waste your time, and certainly if you do, lower your expectations way down. Won’t even be close to the Dunks experience you know and love. This place is in serious trouble. Oh, and they charge extra for milk in coffee. Lol
    3 people found this review helpful 👍

  • 1/5 Monica C. 1 year ago on Google • 22 reviews
    Not a good experience for the confusion in prices. There's a difference of $20 between a cold and hot coffee. (?), and the staff don't explain it.
    2 people found this review helpful 👍

  • 1/5 Nathanael D. 4 months ago on Google • 241 reviews
    The pumpkin spice flavor tasted strange, different, and bad. I asked and they said that's the flavor. They were kind but didn't seem to want to resolve the issue. We waiting half an hour for our food. The sandwiches were good/ typical.

  • 1/5 Christopher H. 4 months ago on Google • 208 reviews
    Walked 3km to get some coffee and a donut. Staff was rude, acting like I was interrupting them, yet the place was completely empty. They literally did not want to help me so I walked out.

  • 3/5 King Kwa Z. 1 year ago on Google • 187 reviews
    Great location with little choices for donuts. Cold latte was great. Coconut donut was nice. No twists, no strawberry dip, no jelly filled and the cinnamon rolls are old fashioned dry, not typical. The choices made me mad really. I wanted to show my Ukrainian girlfriend a Dunkin and she had to settle for DuuuCan. Seems they are trying to be more like Starbucks and subway then the hundreds of donuts with black coffee. The place was more like a pop up shop you can take a photo and get a official Dunkin donuts cup, oh and coffee basically.

  • 5/5 Karen M. 2 years ago on Google • 160 reviews
    Favorite coffeeshop in the world!! Great coffee and donuts Great service You know donkin donuts is a pop culture icon?🌟🌟🌟🌟🌟

  • 5/5 Dark F. 4 years ago on Google • 96 reviews
    Had a French vanilla latte and it was hot but really good. Just a hint of vanilla. My son had the hot chocolate. They tried a double chocolate donut and loved it! Great environment and atmosphere! Will definitely come again!

  • 2/5 Selah 4 months ago on Google • 46 reviews
    Ordered drinks and they were disgusting. Don't know if the milk was old or maybe the pumpkin spice syrup just had a strange flavor. I am willing to drink a subpar beverage but it was unconsumable. The servers were patient and good when we were ordering. The place was mostly clean but the bathroom has seen better days.

  • 5/5 Matthew L. 1 year ago on Google • 38 reviews
    The perfect place to setup a laptop and work.👌 They have a ton of places to sit that are perfect for working on your laptop, it's not distracting or nosy most of the time, and they are always open late (almost until midnight everyday). 😁 They also have the best iced coffee (aka “Latte Helado”) I’ve had in Merida. Pro-Tip: always get a small iced coffee as they consistently make them correctly.

  • 5/5 Gomimori N. 6 years ago on Google • 35 reviews
    A nice place, the employees are very friendly and helpful, the beverages are pretty good (sometimes they're too hot but don't mind me, I don't like hot drinks too much) The place is very cozy, it has a nice atmosphere, the prices are very low and the designs for the donuts are so cute! Everybody should try it!

  • 4/5 Eduardo A Yáñez S. 1 year ago on Google
    Fast and kind service. Coffee not so good. Donuts definitely tasty!

  • 4/5 David M. 1 year ago on Google
    It’s not like the American DD but is similar, even the prices.

  • 1/5 Govardhan V. 11 months ago on Google
    The donuts are not fresh at all, the bread was hard and felt a few days old ! What a disappointment

  • 4/5 Carlos R. 1 year ago on Google
    Fairly decentand and efficient location. The drive through is also fairly fast.

  • 5/5 Ron A. 2 years ago on Google
    What a delight, clean professional and just a happy, relaxing place. Doughnuts are fresh. The coffee is up to corporate standards. An oasis.

  • 4/5 Mia Deprey A. 2 years ago on Google
    What you'd expect from Dunkin donuts. Plus for breakfast sandwiches with real american style sausage. Minus for meh service.

  • 5/5 A Google U. 2 years ago on Google
    It's perfect! Good service good coffee!!! :)

  • 4/5 Cuavia A. 1 year ago on Google
    Really nice place. Treats sweeter than I'm used to, but delicious nonetheless. A bit loud but fresh.


Call +52 999 688 9660 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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