2/5 Jesse S. 3 months ago on Google • 4 reviews New
Went
here
for
a
birthday
dinner
last
night.
I
will
start
by
saying
all
the
food
that
I
ate
was
good.
My
issue
is
with
the
service
and
lack
of
hospitality
and
any
attempt
on
the
restaurants
part
to
do
right
by
the
customer.
First
off
they
had
lost
our
reservation
and
we
were
forced
to
pull
up
a
confirmation
email
while
standing
outside
of
the
restaurant.
We
ordered
an
expensive
bottle
of
wine
for
the
table
after
being
told
that
we
were
not
allowed
to
have
a
taste
of
a
different
wine
that
is
served
by
the
glass.
Having
worked
in
fine
dining
restaurants
I
can
understand
not
necessarily
giving
tastes
if
bottles
are
not
regularly
opened
and
not
opening
a
bottle
just
for
a
taste
so
I
didn’t
think
to
much
into
it
at
the
time
and
we
ordered
a
bottle
of
something
more
expensive
anyway.
(Probably
what
they
wanted
us
to
do
by
denying
the
taste.)
After
having
a
few
sips
of
wine
I
noticed
that
there
was
a
live
bug
swimming
in
my
glass
(not
the
restaurants
fault).
I
asked
for
a
new
glass
from
a
server.
He
took
away
my
90%
full
glass
of
wine
and
brought
a
new
empty
glass.
He
poured
the
remainder
of
our
bottle
into
my
new
glass
and
the
restaurant
made
no
attempt
to
resolve
the
situation
by
either
offering
a
free
glass
of
wine,
taking
a
small
percentage
off
the
bill
or
at
the
very
least
apologizing
for
throwing
away
a
quarter
of
my
bottle
of
wine!
I
would
have
honestly
drank
the
glass
with
a
bug
in
it
but
at
the
very
least
would
have
liked
it
strained
out
first!
We
ended
up
ordering
another
bottle
in
part
because
we
had
lost
a
quarter
of
the
last
one.
Again
no
apology
or
offer
to
remedy
the
situation.
That
is
honestly
terrible
hospitality
in
my
opinion.
The
short
ribs
were
served
table
side
and
the
server
struggled
with
an
empty
lighter
for
minutes
to
set
up
the
presentation
while
awkwardly
standing
in
the
way
of
the
walking
path
of
the
restaurant.
If
you
are
going
to
serve
anything
table
side
you
should
make
sure
you
are
prepared
before
showing
up
to
the
table.
The
final
straw
for
me
and
the
reason
I
decided
to
write
a
review
was
that
we
asked
to
wrap
all
of
our
leftover
food
to
go.
That
included
half
a
Caesar
salad,
a
side
of
spinach,
and
the
remaining
short
ribs.
Imagine
my
frustration
when
I
opened
the
bag
of
food
today
and
the
only
thing
that
they
had
wrapped
up
was
the
short
ribs.
Overall
there
are
about
a
hundred
other
restaurants
in
Merida
that
are
just
as
good
and
I
won’t
be
returning
to
spend
my
money
in
a
place
that
cares
so
little
about
their
guests
experience.
PS.
I
was
excited
to
see
they
had
beef
Wellington
on
their
menu
but
upon
asking
for
clarification
on
the
item
I
was
informed
it
did
not
come
with
any
sauce
which
I
found
very
unusual
for
Wellington.
They
also
describe
it
as
being
wrapped
in
pastry
with
wild
mushrooms.
For
those
that
do
not
know
a
proper
Wellington
is
wrapped
in
prosciutto
and
duxelles
and
served
with
a
reduction
sauce
and
usually
accompanied
with
side
dishes.
They
are
charging
high
prices
for
dishes
that
fall
short
of
the
mark.
What
we
ate.
Scallops
with
bone
marrow
-
fine
but
underwhelming.
Served
on
a
crostini
that
did
nothing
to
complement
or
elevate
the
dish.
Caesar
salad
-
pretty
good
not
much
to
say.
I
honestly
don’t
think
they
bothered
to
wash
the
romaine
though.
Salmon
tacos
-
tasty!
Salmon
was
good.
Fried
leeks
added
perfect
texture.
Squeeze
of
lime
added
the
right
amount
of
acidity
for
a
well
rounded
delicious
bite.
Short
ribs
-
I’d
give
them
a
6.5
out
of
10.
Had
some
flavor
but
needed
a
proper
sauce
to
elevate
the
dish.
Not
very
impressive
Creamed
spinach
-
This
along
with
the
tacos
were
the
highlight
for
me.
Creamy,
cheesy,
overall
just
delicious.
Made
all
the
more
frustrating
because
I
saved
extra
and
was
expecting
to
have
leftovers
but
they
were
not
wrapped
up
as
I
had
asked.
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