Mérida Star Medical Hospital image

Mérida Star Medical Hospital

Private hospital Medical lab Emergency room Mri center

😠 Worst service and expierence ever!!!!!! They don’t see you as a patient they see you as a sale and dollar sign, especially if you’re not from Mexico. The staff was rude and unprofessional. After blood was taken out there was blood all over the floor that was left there for all staff members to be st... People often mention hospital, para, atenci, service, doctor, attention, doctors, staff, time, area,


Address

C. 26 199, Col. Altabrisa, 97130 Mérida, Yuc., Mexico

Website

www.starmedica.com

Contact

+52 999 930 2880

Rating on Google Maps

4.20 (589 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (36) para (21) atenci (16) service (14) doctor (13) attention (12) doctors (12) staff (11) time (11) area (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Valeria J. 5 years ago on Google • 14 reviews
    Worst service and expierence ever!!!!!! They don’t see you as a patient they see you as a sale and dollar sign, especially if you’re not from Mexico. The staff was rude and unprofessional. After blood was taken out there was blood all over the floor that was left there for all staff members to be stepping on, they looked down and didn’t mind the bloody floor. All the doctor worried about was money with minimal concern about the patient well being. They try to keep you there as long as possible to be adding to your account. Apparently the hospital nearby has an equipped facility with friendlier staff for a REASONABLE and affordable price. It was truly insane how much they were trying to charge for the work they did after asking for explanations of the cost the receptionist reacted very sarcastically and rude. Honestly save your time and money and go to a different hospital.
    10 people found this review helpful 👍

  • 2/5 angela d. 6 years ago on Google • 56 reviews
    First the good: I have always been seen quickly and have been trested very compassionately. The ladies at the desk have always been helpful and polite. The hospital itself is always clean and seems organized”. Now with the bad: I have been in the emergency department 3 times, and all 3 times, i was told there was nothing wrong with me (my X-rays were normal) And I left with no good plan or anything -just scratching my head. I have gone for a second opinion for each of the 3 times, and each time, the opinion was different. And thus the treatment plan was also different. I never felt as though my assigned physician had given much thought to my situation. And the sad fact is that I even told him (on my second visit) that I had a second opinion and this was what was found-and I don’t think he heard me or even listened to me as he did not respond. This makes me want my money back.
    5 people found this review helpful 👍

  • 1/5 Sergio E. 5 years ago on Google • 29 reviews
    Administration is terrible. You must pay cash. Do not work with American insurance companies. We had an emergency and had no choice but to use Starmedica. After 3.3 million pesos bill (about $175,000.00 USA Dlls) we could only pay 90,000.00 USA Dlls so they forced me to sign the only property we have here. The hospital couldn't wait for the us to work with the American insurance and get reimbursed so we could pay them. We feel like hostages here in this hospital "you do not pay you do not leave" attitude. There are other hospital here in Merida that are better and the cost is about 70% cheaper. We did not know!
    7 people found this review helpful 👍

  • 1/5 Paola V. 4 years ago on Google
    (Translated by Google) Ridiculously slow and staff without common sense. I do not recommend inept, slow, any of which the former staff worse. There is no communication between them. The worst hospital! Worst! Dirty! Dog smells of urine all over the hospital. (Original) Ridículamente lentos y personal sin sentido común. No lo recomiendo ineptos, lentos, cualquiera del personal peor que el anterior. No hay comunicación entre ellos. El peor hospital! El peor! Sucios! Huele a orín de Perro todo el hospital.
    9 people found this review helpful 👍

  • 5/5 Cynthia S. 2 years ago on Google • 10 reviews
    Thank you Star Médica!!! They have a drive-thru COVID-19 area, and the service was perfect! The staff was very friendly, and treated us with kindness. The line took about 30 minutes, however it was a Sunday evening. We received our results within 3 hours via email! They saved us from missing our flight back to the states. We could not be more grateful! THANK YOU STAR MÉDICA!
    7 people found this review helpful 👍

  • 1/5 Fernando A. 3 years ago on Google
    (Translated by Google) It is a true horror story to go to this "Hospital" I arrived with my niece because she had fallen and seemed to have fractured and there was no pediatrician on the weekend !!!! Then the one who attended me apparently was a medical student because he told me he would call another doctor, the waiting time was too long that I had to go to El Faro and there the attention was different !!!! I do not know if the human capital manager has studied a career or has the IQ to carry out his work but all wrong with the doctors they hire !!! A total disgust, I do not recommend it !!!! (Original) Es una verdadera historia de terror acudir a este “Hospital” llegué con mi sobrina porque se había caído y parecía haberse fracturado y no había pediatra en fin de semana!!!! Luego quien me atendió al parecer fue un estudiante de medicina porque me dijo que llamaría a otro doctor, el tiempo de espera fue demasiado que tuve que ir a el Faro y ahí la atención fue distinta!!!! No sé si el gerente de capital humano haya estudiado alguna carrera o tenga el coeficiente intelectual para desempeñar sus labores pero todo mal con los médicos que contratan!!! Un asco total, no lo recomiendo!!!!
    7 people found this review helpful 👍

  • 1/5 Ana Cecy R. 4 years ago on Google
    (Translated by Google) 50 minutes waiting in the emergency room 😠 !! Sorry 1 hour and 20 min and we are still waiting ...... With a terrible noise and armchairs in terrible condition. I hope they open soon the new hospital in the north because unfortunately it is the only option (Original) 50 minutos de espera en urgencias 😠!! Perdón 1 hora y 20 min y seguimos esperando......Con un ruido terrible y sillones en pésimo estado. Espero que abran pronto el nuevo hospital en zona norte porque lamentablemente es la única opción
    7 people found this review helpful 👍

  • 1/5 Carolina Cardenas S. 4 years ago on Google
    (Translated by Google) In intensive care my mother was 87 years old, Tuesday Dec 11. 19 5pm. They left him for more than an hour comfortable ... That she had to notify. The nurse from 304, on the night of Thursday, Dec. 12, forgot to request that on the morning of the 13th, a fasting blood sample be taken for a vital analysis for decision-making. We had to wait one more day. Zero empathy in the nurses ... there was no routine to check the pressure ... only on request. Cleaning only every 24 hours .... no matter if it was dirty .... (Original) En terapia intensiva estuvo mi Mamá de 87 años, martes 11 de dic. 19 5pm. Le dejaron por mas de una hora el cómodo..Que ella tenía que avisar. Al enfermero del 304, turno de noche del jueves 12 de Dic. se le olvidó solicitar que en la mañana del 13 le tomaran la muestra de sangre en ayunas para un análisis vital para la toma de decisiones.Tuvimos q esperar un día más. Cero empatía en los enfermeros... no había una rutina para checarle la presión... sólo bajo solicitud. La limpieza sólo cada 24 horas.... sin importar que estuviera sucio....
    7 people found this review helpful 👍

  • 2/5 Jesus F. 3 years ago on Google
    (Translated by Google) The covid 19 laboratory should not saturate it as they do not deliver the results as they say in 48 hours, it takes more than 72 hours or more to deliver the results (Original) El laboratorio covid 19 no lo deben de saturar ya que no entregan los resultados como dicen en 48 hrs, tardan más de 72 hrs o más para entrega de los resultados
    7 people found this review helpful 👍

  • 1/5 Hana H. 5 years ago on Google
    They suck worst place ever
    6 people found this review helpful 👍

  • 1/5 Alejandro M. 4 years ago on Google
    (Translated by Google) A true nightmare I lived with a neurologist, we spent several thousand pesos so that nothing can be solved, they are criminals, they could have killed me, they are a fraud! (Original) Una auténtica pesadilla viví con un neurólogo, gastamos varios miles de pesos para que no me solucione nada, son unos criminales, pudieron haberme matado, !!son un fraude!!
    6 people found this review helpful 👍

  • 5/5 CHRISTOPHER O. 2 years ago on Google • 3 reviews
    I am so impressed with this Hospital!!! My husband and I went for a physical here . We had no appts set up ahead of time! We saw many different doctors and got our results read l. We did heart blood urine and Gyno ! The front desk area at hospital are so organized and prompt with results and payment! The cost was reasonable and we ended up healthy overall! Yes!! ❤️Star Médica!! Thank you so much all of you!!
    5 people found this review helpful 👍

  • 1/5 Melba M. 4 years ago on Google
    (Translated by Google) Bad service, unfortunately they send you there if you suffered an accident, due to agreements with insurers. Currently remodeling the elevator area, if you have the bad fortune to go after 10 PM, you will have in addition to your aches and pains you will have to endure good treatment, accompanied by the symphony of saw, hammer 4 times with accompaniment of drills In 6 times, thanks to the lack of people and the sepulchral silence, you will enjoy this experience to the fullest. The approximate time of attention and discharge in case of not being anything serious and only go for a review and procedure for the insurer is 3 to 4 hours, try to go after dinner and bring a book to accompany the wait, luck and that your Experience is better than mine. Disappointed at 2000% I hope I never have to return. (Original) Pésimo servicio, por desgracia ahí te envían si sufriste un accidente, debido a los convenios con aseguradoras. Actualmente en remodelación el área del elevador, si tienes la mala fortuna de ir después de las 10 PM, tendrás además de tus dolores y molestias tendrás que aguantar los buenos tratos, acompañados de la sinfónica de serrucho, martillo a 4 tiempos con acompañamiento de taladros en 6 tiempos, gracias a la falta de gente y el silencio sepulcral, disfrutarás al máximo esta experiencia. El Tiempo aproximado de atención y alta en caso de no ser nada grave y solo ir por una revisión y trámite para la aseguradora es de 3 a 4 horas, procura acudir después de cenar y llevar un libro para acompañar la espera, suerte y que su experiencia sea mejor que la mía. Desepcionada al 2000% espero jamás tener que regresar.
    5 people found this review helpful 👍

  • 5/5 Isabel Cristina Solis P. 2 years ago on Google • 23 reviews
    I have used this hospital a couple of times.Week stays. Facilities are nice and confortable. All staff attention has been excelent everytime. Nutritionist welcome is great ;asks your meal needs and preferences.Fresh and great quality of ingredients.Since we can only speak for ourselves. My experiences have been all over the top.
    3 people found this review helpful 👍

  • 1/5 cam c. 4 years ago on Google
    (Translated by Google) The worst experience, if I could put zero stars, I would gladly do it, to start is a very expensive hospital and lacks cleanliness, only care about the profits and not the patient, the nursing staff are not properly trained to do their job , to begin with nobody uses gloves absolutely for nothing, I asked them why and they answered me that easier to do their work without gloves, that ignorant, the cleaning ones clean only the floor, not the doors, not the handles, not the beds, Equal without gloves, for each change of shift those in charge asked us the same question, age, name, reason for being there ... etc, who do not communicate before the change or do not have a file of the patient? To finish scrubbing, they charged us for personal products that we provided, a very expensive place for what they offer, they charge as if it were a professional service, on the contrary, pensions for the next one if needed (Original) La peor experiencia, si pudiera ponerle cero estrellas, con gusto lo haria, para empezar es un hospital muy caro y carece de limpieza, solo se preocupan por las ganancias y no lo pacientes, el personal de enfermeria no estan debidamente entrenados para hacer su trabajo, para empezar nadie utiliza guantes absolutamente para nada, les pregunte por que y me respondieron que mas facil hacer su trabajo sin guantes, que ignorantes, los de limpieza limpian solo el piso, no las puertas, no las manijas, no las camas, al igual sin guantes, por cada cambio de turno los encarcargados nos hacian la misma pregunta, edad, nombre, razon por estar alla...etc ,que no se comunican antes del cambio o no tienen un archivo del paciente? Para acabar de fregar, nos cobraron por productos personales que nosotros proporcionamos, un lugar muy caro para lo k ofrecen, cobran como si fuera un servicio profesional, todo lo contrario, pensiones para la proxima si se necesita
    5 people found this review helpful 👍

  • 1/5 FERNANDO C. 3 years ago on Google
    (Translated by Google) URGENT PROFECO CARE MERIDA, THEY ARE FIGHTING WITH THE BLOOD SINCE THEY FORCE THE PATIENTS TO CONTRACT THE HOSPITAL SERVICES FOR ANY INTERVENTION TO DONATE BLOOD, BECAUSE IF THEY DO NOT DONATE BLOOD, THEY CANNOT BE CARED. IN PARTICULAR CASE OF THE MATERNITY PACKAGES THEY DO NOT ALLOW YOU TO CONTRACT THE MATERNITY PACKAGE WITHOUT BLOOD DONATIONS. FURTHER THEY REFUSE TO GIVE COPIES OF THE CONTRACTS FOR THE PROVISION OF SERVICES BY SIGNING THEM BY THE CONTRACTORS. AND BEWARE THEY SEPARATE THEIR MATERNITY PACKAGE AND THEN THEY WANT TO CANCEL THEY PENALIZE THEM WITH 20% OF THE TOTAL OF THE MONEY THAT HAS BEEN LEFT TO SET IT OFF WHOSE MINIMUM IS 3 THOUSAND PESOS. THIS SITUATION IS URGENT TO BE TAKEN BY PROFECO DE MERIDA. (Original) ATENCION URGENTE PROFECO MERIDA, ESTAN LUCRANDO CON LA SANGRE YA QUE OBLIGAN A LOS PACIENTES PARA CONTRATAR LOS SERVICIOS HOSPITALARIOS PARA CUALQUIER INTERVENCION A DONAR SANGRE , YA QUE SI NO DONAN SANGRE NO PUEDEN SER ATENDIDOS. EN CASO PARTICULAR DE LOS PAQUETES DE MATERNIDAD NO TE PERMITEN CONTRATAR EL PAQUETE DE MATERNIDAD SIN NO DONAS SANGRE. ASI MISMO SE NIEGAN A DAR COPIAS DE LOS CONTRATOS DE PRESTACION DE SERVICIOS AL FIRMARLOS POR LOS CONTRATANTES. Y OJO SI SEPARAN SU PAQUETE DE MATERNIDAD Y LUEGO QUIEREN CANCELAR LES PENALIZAN CON EL 20% DEL TOTAL DEL DINERO QUE SE HAYA DEJADO PARA APARTARLO CUYO MINIMO ES DE 3MIL PESOS. URGE SEA ATENDIDO ESTA SITUACION POR LA PROFECO DE MERIDA.
    5 people found this review helpful 👍

  • 1/5 Jose Gutierrez s. 2 years ago on Google • 15 reviews
    WORST URGENCY SERVICES IN MEXICO. We had to wait 2 hours to be attended as urgent. Basically this hospital is worst than public ones. Don't waste your time and money
    3 people found this review helpful 👍

  • 1/5 David R. 4 years ago on Google
    (Translated by Google) Good service, extremely expensive, they charge medications 6 times more expensive than their commercial price (Original) Buen servicio, extremadamente caro, cargan medicamentos 6 veces más caros que su precio comercial
    4 people found this review helpful 👍

  • 1/5 Martha Lourdes Novelo v. 4 years ago on Google
    (Translated by Google) Terrible service, 6 hours to be assigned a room, zero communication between reception and doctors, have not followed my delicate diet, construction all night in case it was not enough to be hospitalized, nobody answers the attention or reception phones. Avoid at all costs (Original) Terrible servicio, 6horas para que me asignen una habitación, cero comunicación entre recepción y doctores, no han seguido mi dieta delicada, construcción toda la noche por si no fuera suficiente estar hospitalizada, nadie contesta los teléfonos de atención o recepción. Eviten a toda costa
    4 people found this review helpful 👍

  • 1/5 Marcela L. 3 years ago on Google
    (Translated by Google) Today we went because my two-year-old son buried a screw in his foot and could not remove it, to start when entering the emergency room they do not take your temperature or anything, when we take the data they ask me what the emergency is (the child with the screw visibly buried in the sole of the foot) they tell me that they are going to take an x-ray to which I tell them that ok and persuasively they indicate that it is a private Hospital, to which I tell them that I already know (it is not the first time I go) and they make me the observation that therefore the radiography is going to have a cost, to which annoyingly I let them know that I already know !! and that I have medical expenses insurance! they leave and after about 10 min they come back and tell me that a Pediatric Surgeon will come to check the child, which I say is very good and they indicate that therefore the radiography is no longer necessary (without having checked it) but They make the observation to me again that he is a surgeon, to which I reply that all doctors graduate as surgeons, the only thing I want is for them to take care of the child, and well, they tell me because it is a high specialty (in the sense that it has a Total cost) that the doctor never came, it was never reviewed by the nurses or the incompetent Dr Iñaki who is on duty there today! It is not worth going to this place where it is more than obvious that its purpose is to profit and not to heal! (Original) Hoy fuimos porque mi hijo de dos años se enterró un tornillo en el pie y no se lo podía sacar, para empezar al entrar a urgencias no te toman la temperatura ni nada, al tomarnos los datos me preguntan cual es la urgencia (el niño con el tornillo visiblemente enterrado en la planta del pie) me dicen que le van a tomar una radiografía a lo que les digo que ok y de manera persuasiva me indican que es un Hospital privado a lo que les digo que ya lo sé (no es la primera vez q voy) y me hacen la observación que por lo tanto la radiografía va a tener un costo, a lo cual de manera molesta les hago saber que ya sé!! y que tengo seguro de gastos médicos! se van y después de unos 10 min regresan y me dicen que va a venir un Cirujano Pediatra a revisara al niño a lo que les digo que muy bien y me indican que por lo tanto ya no es necesaria la radiografía (sin haberlo revisado) pero que me hacen la observación nuevamente que es un Cirujano a lo que les contesto que todos los médicos se graduan siendo cirujanos que lo único que quiero es que atiendan al niño y bueno me lo comentan porque es una alta especialidad (en el sentido que tiene un costo) total que nunca llegó el doctor, nunca lo revisaron ni las enfermeras ni el incompetente Dr Iñaki que esta de guardia el día de hoy ahí! No vale la pena ir a este lugar en el que es más que obvio que su fin es lucrar y no curar!
    4 people found this review helpful 👍

  • 1/5 José Ramón M. 5 years ago on Google
    (Translated by Google) I can not find an explanation for offering you a free parking service for companions of patients who have to remain hospitalized for more than one day and that same service is paid in case of ambulatory. It seems an injustice to me that a hospital of "that category" makes distinctions in this type of services and what I find most incredible is that you complain and not only does anyone know how to respond, but they do nothing about it. (Original) No le encuentro explicación a que te ofrezcan un servicio de parking gratuito para acompañantes de pacientes que tienen que permanecer ingresados más de un día y que ese mismo servicio sea de pago en caso de ambulatorio. Me parece una injusticia que un hospital de "esa categoría" haga distinciones en ese tipo de servicios y lo que más increíble me parece es que te quejes y no sólo nadie sepa responderte, sino que no hagan nada al respecto.
    4 people found this review helpful 👍

  • 2/5 Joel B. 4 years ago on Google
    (Translated by Google) Very expensive, very high costs. They don't have much pediatric emergency staff we had to wait. For a three-point suture they charged me $ 3,000 and in addition the doctor did it badly the seam was sapped and a lot of scar remained. The lobby waiting room has no air conditioning. I don't know the rest, but this is my experience. (Original) Muy caro, muy elevados los costos. No tienen mucho personal de urgencias pediátrica tuvimos que esperar. Por una sutura de tres puntos me cobraron $3000 y además la doctora lo hizo mal se le safo la costura y le quedó mucha cicatriz. La sala de espera de lobby no tiene aire acondicionado. No se lo demás, pero esta es mi experiencia.
    4 people found this review helpful 👍

  • 5/5 Judith G. 9 years ago on Google
    Dr Bernal is a great neurologist. He has helped me tremendously when I felt like giving up. Thumbs up for such a great and caring doctor.
    3 people found this review helpful 👍

  • 5/5 Monica S. 4 years ago on Google
    (Translated by Google) Medical care is very good, the best cardiologists. The attention in the rooms part is something else and there is a very big improvement area. (Original) La atención médica es muy buena, los mejores cardiólogos. La atención en la parte de habitaciones ya es otra cosa y hay un área de mejora muy grande.
    2 people found this review helpful 👍

  • 3/5 Jim J. 6 years ago on Google
    I have been going to star medica for seven years now and I must say that quality and level of service have fallen coupled with extremely high prices. Just to give you an idea, a recent gallbladder surgery cost almost $100,000 pesos at star médica whereas another clinic recommended by a doctor from star médica would have cost only $25,000. The quality of food has gone down, my bed was showing signs wear with many rust spots and the uniforms they wear at reception are the same ones they were wearing seven years ago and most of the nurses still have a difficult time starting an IV. Star Médica is all about making lots of money and patient care is definitely a second thought. But in the end the operation went well and I’m here to write about it. 😅
    2 people found this review helpful 👍

  • 5/5 Alma Angélica Flores C. 3 years ago on Google
    (Translated by Google) Excellent treatment in very fast laboratories, results and well-trained personnel, affordable cost. Good preventive hygiene measures from covid. (Original) Excelente trato en laboratorios muy rápidos los resultados y personal bien capacitado, costo asequible. Buenas medidas de higiene preventivo de covid.
    2 people found this review helpful 👍

  • 5/5 Teresa 5 years ago on Google • 15 reviews
    Me and my husband are tourists visiting Merida and went to this private hospital’s emergency department. The receptionist was very professional and friendly and when asked how long we would have to wait she said between 10 and 20 min. We waited for about 10 min in the waiting area, where there are plenty of comfortable seats and a cafeteria nearby, were checked by a nurse first and a couple of min later were called in to see a doctor, who was extremely professional and very friendly, introduced herself and listened carefully to us. She spoke perfect English. We had to buy our medicine from the 24/7 pharmacy which is located just outside the hospital (2min walk), went back in for an injection and the nurse was very professional, patient and kind (I have a needle fobia and he took his time to calm me down). I cannot recomend this hospital highly enough. As a side note, before coming to this hospital we went to another private hospital which was closer to our hotel, called Clinica de Merida but we were treated so rudely and dismissively by the staff, we walked out, from our point of view Clinica de Merida is to be avoided at all costs.

  • 5/5 Rodrigo Manzanilla P. 4 years ago on Google
    (Translated by Google) Excellent hospitality and attention (Original) Excelente hospitalidad y atención
    1 person found this review helpful 👍

  • 5/5 CBM M. 5 years ago on Google
    (Translated by Google) A private hospital located in Altabrisa, has an emergency area, a small dining room, waiting room, nurseries, and different floors where doctors' offices are located. The times I have visited it, it looks clean and with good attention. However, it has 4 elevators that take time to go up or down because there is constant movement. Each floor has a sanitary area, which is very comfortable. (Original) Un hospital privado ubicado en Altabrisa, cuenta con área de urgencias, un pequeño comedor , sala de espera, cuneros, y diferentes pisos dónde se encuentran los consultorios de los doctores. Las veces que lo he visitado se ve limpio y con buena atención. Sin embargo cuenta con 4 elevadores que toma tiempo poder subir o bajar pues hay movimiento constante. Cada piso tiene área de sanitarios, lo que es muy cómodo.
    1 person found this review helpful 👍

  • 5/5 Jessica A. 3 years ago on Google
    (Translated by Google) Good service right now with the covid. All care and disinfectants the order of the day. (Original) Buen servicio ahorita con el covid. Todos los cuidados y desinfectantes a la orden del día.
    1 person found this review helpful 👍

  • 5/5 Álvaro de Jesús Marín O. 4 years ago on Google
    (Translated by Google) Technology, Excellent medical preparation. Emergencies can improve if they speak to the Indicated Physicians. Do not limit yourself to those assigned to Emergencies, usually Non-Specialist Doctors. (Original) Tecnología,Preparación médica excelente.Urgencias puede mejorar si hablan a los Médicos Indicados. No limitarse con los adscritos a Urgencias habitualmente Médicos No Especialistas.
    1 person found this review helpful 👍

  • 5/5 Piamoto O. 4 years ago on Google
    (Translated by Google) My respect for the doctor who treated us very kind and sincere at the time of telling us what my relative had, I really liked the treatment of these people I recommend it 100% (Original) Mis respeto para el doctor que nos atendió muy amable y sincero al momento de decirnos lo que tenía mi familiar la verdad me gustó el trato de estas personas lo recomiendo al 100%
    1 person found this review helpful 👍

  • 5/5 John B. 6 years ago on Google
    Awesome!
    1 person found this review helpful 👍

  • 5/5 ricardo v. 4 years ago on Google
    (Translated by Google) Excellent dra always very successful in their diagnoses very friendly and attentive. (Original) Excelente dra siempre muy acertada en sus diagnósticos muy amable y atenta.
    1 person found this review helpful 👍

  • 4/5 Luis Enrique Atala Z. 4 years ago on Google
    (Translated by Google) Good medical attention in the emergency department and excellent hospital service. (Original) Buena atención médica en urgencias y excelente servicio hospitalario.
    1 person found this review helpful 👍

  • 4/5 Hunac David Cosgaya e. 4 years ago on Google
    (Translated by Google) Where there are good doctors, quite expensive consultation in some cases, parking is charged. (Original) Lugar donde hay buenos doctores, bastante cara la consulta en algunos casos, el estacionamiento se cobra.

  • 4/5 Gerardo U. 4 years ago on Google
    (Translated by Google) There are a large number of specialists at various times. The place is clean and quite spacious, the bathrooms are in good condition, with supplies and clean, as far as the offices are quite small in the waiting area, at most 4 people are seated, I have to see people in the aisle sitting or standing in the waiting area. The consultation area, if wide, is divided into 2, where the doctor's desk is located and another area where the examination table and medical devices are located. The prices in the cafeteria are extremely high ($ 30 for a 1/2 liter water) but it is not so much trouble because there are two pharmacies and an Oxxo opposite. Hospital parking is paid, $ 15 hr. (Original) Hay un gran número de especialistas en diversos horarios. El lugar está limpio y es bastante amplio, los baños están en buen estado, con suministros y limpios, en cuanto a los consultorios son bastante reducidos en el área de espera, a lo más entran 4 personas sentadas, me ha tocado ver personas en el pasillo sentadas o de pie en el área de espera. El área de consulta si es amplia, está dividida en 2, donde se encuentra el escritorio del medico y otra zona donde está la camilla para revisión y los aparatos médicos. Los precios en la cafetería son sumamente altos ($30 por un agua de 1/2 litro) pero no es tanto problema pues enfrente hay dos farmacias y un Oxxo. El estacionamiento del hospital es de pago, $15 la hr.

  • 5/5 Dam C. 4 years ago on Google
    (Translated by Google) A place with many specialties, emergencies, hospitalization, therapy, etc., very good attention (Original) Un lugar con muchas especialidades, urgencias, hospitalización, terapia, etc, muy buena atención

  • 5/5 Javier M. 3 years ago on Google
    (Translated by Google) Excellent service and high level doctors (Original) Excelente servicio y médicos de gran nivel

  • 3/5 Juan F. 3 years ago on Google
    Like the place

  • 5/5 MIGUEL ANGEL BURGOS V. 3 years ago on Google
    (Translated by Google) Excellent place for medical care! (Original) Excelente lugar para atención médica!

  • 5/5 María Teresa Martínez a. 3 years ago on Google
    (Translated by Google) I have attended two emergencies five years apart and both provided professional and friendly service in all areas of the hospital and administration. (Original) He acudido en dos emergencias con cinco años de diferencia y en ambas me brindaron un servicio profesional y amable en todas las áreas del hospital y administración.

  • 5/5 Pedro C. 3 years ago on Google
    (Translated by Google) I have no complaints, on the contrary, a very nice place with the best doctors. (Original) No tengo queja alguna al contrario un lugar muy agradable los mejores doctores.

  • 4/5 Roberto R. 4 years ago on Google
    (Translated by Google) It is good to quote the services accurately to avoid very unpleasant surprises, there are items that at least seem like they could give you a horrible surprise when you see its cost in the final account (Original) Es bueno cotizar los servicios con precisión para evitar sorpresas muy desagradables, hay artículos que por mínimos que parezcan podrían darte una horrible sorpresa cuando veas su costo en la cuenta final

  • 5/5 Anakaren S. 5 years ago on Google
    (Translated by Google) Excellent care from pediatrician Dr. Arleth Cossio Pacheco. (Original) Excelente atención de la pediatra Dra. Arleth Cossio Pacheco.

  • 4/5 Arturo G. 5 years ago on Google
    (Translated by Google) Well located in the north of the city. Many specialties (Original) Bien ubicado en el norte de la ciudad. Muchas especialidades.

  • 5/5 Alex F. 5 years ago on Google
    (Translated by Google) Ample parking (Original) Amplio estacionamientos

  • 5/5 Magali Sanchez R. 3 years ago on Google
    (Translated by Google) Excellent attention from Dr. Adolfo Rocha in Pediatric Orthopedics. (Original) Excelente atención del Dr. Adolfo Rocha en Ortopedia pediátrica.

  • 3/5 Luis F. S. 4 years ago on Google
    (Translated by Google) Excellent service and attention! Something expensive! (Original) Excelente servicio y atención! Algo costoso!

  • 4/5 Xosé Max A. 4 years ago on Google
    (Translated by Google) It is supposed to be the best hospital in Mérida but it has fallen into care. The doctors 50-50 the super half and of high level, and the other half should be in Simi. When I went to the emergency room, they treated you with wva. Already the rooms and elevators need remodeling and change soon. (Original) Se supone que es el mejor hospital de Mérida pero ha caído en la atención. Los doctores 50-50 la mitad estupendos y de altísimo nivel, y la otra mitad deberían estar en Simi. Cuando he ido a urgencias te atienden con wva. Ya los cuartos y elevadores necesitan remodelación y cambio pronto.

  • 5/5 David T. 4 years ago on Google
    (Translated by Google) This hospital is a reference in quality of medical care. In fifteen years, my family had not had an attention and explanation about a heart condition like in this place. The level of doctors is accompanied by their humanism. Without a doubt, a first world site. (Original) Este hospital es una referencia en calidad de atención médica. En quince años, mi familia no había tenido una atención y explicación sobre una afección del corazón como en este lugar. El nivel de los médicos es acompañado de su humanismo. Sin duda, un sitio de primer mundo.

  • 3/5 Maria Vanessa S. 4 years ago on Google • 1 review
    To start with...very expensive, seems a shortage of staff and food is awful. Make sure there is a family member always by your side cause pressing that button for a nurse takes forever or never comes. The only best part is the doctor who did my surgery is excellent...I would give him the 5 stars.
    5 people found this review helpful 👍

  • 1/5 John O. 4 years ago on Google • 1 review
    Beware of paying this hospital with credit cards for doctor services. My wife had sutgery and I paid for the doctors with a credit card, the money being taken from my account same day. 9 days later my doctors have not been paid by the hospital, and when asked about it, they would not commit to when they would pay. Meanwhile, my doctors, understandably, don’t want to give me a receipt for insurance, until they get paid. THIS HOSPITAL TAKES YOUR MONEY AND DOES NOT APPLY IT WHERE THEY COMMIT TO, USING IT, WHILE YOU AND YOUR DOCTORS ARE LEFT IN THE LURCH.
    4 people found this review helpful 👍


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