Excellent care. I was referred to a doctor at Faro del Mayab and am so impressed. I have never had medical care like this. I had a comprehensive consultation and began treatment for an autoimmune disease. Surgery was required and my over night stay was very nice. I had a private room that looked like an upscale hotel room with floor to ceiling windows. I was well taken care of. The halls are quiet, the staff knowledgeable and attentive, and the atmosphere relaxing. The out of pocket price was slighty more than my co-pay would have been north of the border. My two doctors Dr. Navaro and Dr. Martinez were very good. I highly recommend this hospital.

(Translated by Google) Excellent hospital, its state-of-the-art facilities provide a memorable and positive experience. My experience has been more than excellent, they make you feel cared for since you arrive, they care a lot about safety and the friendliness of the staff is very good. Without a doubt, he would treat me again in the hospital, great quality in their services and the information they gave me was always very clear. Thanks to the entire nursing and medical team as well as all the administrative staff. (Original) Excelente hospital, sus instalaciones de vanguardia brindan una experiencia memorable y positiva. Mi experiencia ha sido más que excelente, te hacen sentir cuidado desde que llegas, se preocupan mucho por la seguridad y la amabilidad del personal es muy buena. Sin duda volvería atenderme en el hospital, gran calidad en sus servicios y la información que me brindaron siempre fue muy clara. Gracias a todo el equipo de enfermería y médicos así como a todo el personal administrativo.

(Translated by Google) Delighted with the care in this hospital, all its friendly staff, infinitely grateful especially to the nursing area, especially those on the night shift of cribs and the floor area. Without a doubt one of the best hospitals on the peninsula. And conscious above all in costs (Original) Encantado con la atención en este hospital, todo su personal amable, agradecido infinitamente especialmente con el área de enfermería, sobre todo los del turno nocturno de cunitas y del área de piso. Sin lugar a dudas uno de los mejores hospitales de la península. Y conscientes sobre todo en los costos

Amazing service, was seen by the doctor within 10 minutes of entering and they were all considerate and caring. They made me feel like my concerns were being taken seriously and the doctor spoke perfect English also. Best hospital I've ever visited. 10 stars

A good option in the north side of Merida

(Translated by Google) Like star medica, it is a hotel for doctors, not a hospital. Great business just that. (Original) Igual que star medica, es un hotel para doctores, no un hospital. Un gran negocio solo eso.

(Translated by Google) Generally friendly doctors and good care. Unfortunately today I had to make use of the laboratory and terrible service regarding the ladies at the checkouts, they do not answer good afternoon and they attend in a contemptuous, rude and not at all cordial way. Both the lab cashier lady and the lady with whom they sent to pay the emergency room, both on the afternoon-night shift. It is not one's problem that lab appointments are delayed and they have to leave later. Let them be angry with their bosses, not with the patients. (Original) En general médicos amables y buena atención. Desafortunadamente hoy me tocó hacer uso de laboratorio y pésimo servicio respecto a las señoritas de las cajas, no responden las buenas tardes y atienden de manera despectiva, grosera y nada cordial. Tanto la señorita de caja de laboratorios como la señorita con la que mandaron a pagar a urgencias, ambas en turno de la tarde-noche. No es problema de uno que se atrasen las citas de laboratorio y ellas deban salir más tarde. Que se enfaden con sus jefes, no con los pacientes.

Atrocious. Had an emergency where a patient needed transfer. Hospital told me to request via WhatsApp, then never replied to my requests. A real joke and not recommended if you care about the patient’s life.

Watch out! Behind its modern look, staff is overworked, nurses don't have appropriate experience, and the service is unreliable. I went there for a common clinical procedure and the video-equipment failed. Still, they charged me twice as much as the initial quote. And this is not the first time I have a bad experience at this hospital. A few months ago I had an MRI there, they had me waiting for hours and in the end the study was not done correctly. I had to go again for a second scan! Think again befor goint to Hospital Faro del Mayab!

Modern. Clean. Efficient.

What a gorgeous hospital. The doctors offices are gorgeous and the waiting areas are like a boutique hotel!

(Translated by Google) Excellent facilities. (Original) Excelentes instalaciones.

Great orthopedic doctor,/surgeons. Full service privately owned hospital

Top class hospital with lots of doctor's offices upstairs. Plus there's a frozen yogurt place out front.

Very professional, clean hospital with caring nurses, doctors and entire staff. You don't feel like you are in a hospital in terms of decoration, environment and even the smell. I had an operation and was taken care of really perfect. Can not thank you guys enough. More than 5 ⭐. ( There are also many doctor offices on the upper floors which my doctors were too. My husband need to see another specialist so it was so convenient. The laboratory works perfect too. All in 1!)

My husband recently had spinal fusion surgery at the hospital. There are so many great things about this hospital, but other things that need improvement. First of all, Cristina, in admissions is wonderful. She speaks perfect English (a huge bonus as my Spanish is basic) and she's extremely thorough and caring. The pre and post op care was also amazing. The hospital rooms are huge, with English TV stations and the accommodations are quite comfortable. Most of the staff (nurses, aides, etc...) are also very caring individuals. What didn't go so great is: (1) At check in we were given the rules of the hospital which requires a family member to be with the patient 24/7. This should be given in advance as we had to scramble to get a dog sitter. (2) Cristina, in admissions, asked us what we had been quoted for the procedure. This is something the hospital should already have, and in the end we were charged almost 23,000 pesos for the hospital's surcharge on the titanium metal used to fuse my husband's neck. Basically, the corkage fee for the metal to enter their hospital. We were not told about this by the doctor who gave us the quote. (3) Most of the nursing staff was great but some would let me husband's IV's run dry with alarms going off. This would cause them to come in and run saline solutions through the line which was a bit painful. When I'd go to see why the nurses had not responded to the IV alarms or our pushing the call buttons, they'd just be hanging around the nursing station. (4) Discharge was a traffic jam. The doctor said we could leave around 10:30 and that the bill was ready. I went to the nursing station to inquire and the sent me to the "caja" (cashier) downstairs who told me it wasn't ready yet so went back to the room and waited 2 hours until I finally went back to the nurses stations and requested someone who spoke English to come talk to me. After that, it finally got finished and delivered an hour later. All in all, a good hospital experience but if they are going to try and market to expats and wealthy individuals, there are many kinks in their system that they need to work out.

Without question one of the best hospitals in North America. Modern, well located and staffed with dedicated professionals. A nutritionist asked me what I wanted for supper! A nurse visited my room every 30 minutes to see if I was all right! My doctor came to my room at 9 PM to verify my status. This is more like a five star hotel than a hospital.

(Translated by Google) The facilities are top notch. The problem is the lack of staff training. They do not know the procedures or protocols of action. From giving reports on the studies they offer to directing with a specialist. In the case of a hospital, this lack of preparation and training is serious (Original) Las instalaciones son de primer nivel. El problema es la falta de capacitación del personal. No conocen los procedimientos ni protocolos de actuación. Desde dar informes sobre los estudios que ofrecen hasta dirigir con algún especialista. Tratándose de un hospital, esta falta de preparación y capacitación es grave

(Translated by Google) Never be sure if you plan to have a cesarean or birth. Always grab the package of 25 thousand pesos that they offer, because if you put your insurance the hospital bill goes to triple. True fact from a friend. It was a normal cesarean section, without any complications or extra days or anything out of the ordinary. (Original) Jamás metan seguro si planean tener una cesárea o nacimiento. Agarren siempre el paquete de 25 mil pesos que ofrecen, pues si metes tu seguro la cuenta del hospital se va al triple . True fact de un amigo. Fue cesárea normal, sin ninguna complicación ni días extras ni nada fuera de lo común.

(Translated by Google) Keep moving forward (Original) Siguen avanzando

(Translated by Google) Spacious, clean, avant-garde, comfortable hospital, with underground parking. It also has a Starbucks inside. (Original) Hospital espacioso, limpio, vanguardista, cómodo, con estacionamiento subterráneo. Además cuenta con un Starbucks en su interior.

It is scheduled to open approximately 25 October 2019. A large group had a tour today (11 October) and viewed the facilities. Everything is first class. Those who can afford it will love the "Master Suites" with a living room and bathroom outside the patient's bedroom and bathroom.

(Translated by Google) In the area of ​​imaging and laboratory analysis, the secretariats are "super slow." In addition, the collection system in emergencies and another area make the system inefficient and LATE (Original) En el área de imagenologia y análisis de laboratorio, las secretarías son "super lentas". Además el sistema de cobro en urgencias y otra área hacen el sistema ineficiente y TARDADO

(Translated by Google) They do studies and charges that do not notify you in advance that they are going to do them. You end up paying more than what they initially tell you. I felt ripped off. Again, disappointed. I went to an appointment for tests on my son. And they kept me waiting for two hours. Why then the appointment? The fatal sample taking, they had to take the blood sample twice from my 3-day-old son. (Original) Te hacen estudios y cobros que no te avisan con antelación que los van a hacer. Terminas pagando más de lo que en un principio te dicen. Me sentí timado. De nueva cuenta, decepcionado. Acudí a una cita por unos análisis de mi hijo. Y me tuvieron esperando dos horas. ¿Para qué entonces la cita? La toma de muestra fatal, tuvieron que tomar dos veces la muestra de sangre a mi hijo de 3 días de nacido.

(Translated by Google) The rude answering operator is a lousy service and does not know how to give information about what a labor induction service is. (Original) Es un pésimo servicio la operadora grosera contestona y no sabe dar información de q es un servicio de inducción en parto

Dr Erick espejos execelente dr pero grosero y si no gana no responde aún cuando es seguimiento de su paciente.

(Translated by Google) Spacious modern hospital with first class facilities friendly staff. (Original) Hospital moderno espacioso con instalaciones de primer nivel personal amable.

(Translated by Google) Excellent attention from Dr. Saily Centurion, Pediatrician Neonatologist. Definitely cleared all my doubts :) (Original) Excelente atención por parte de la Dra Saily Centurión, Pediatra Neonatologa. Definitivamente aclaró todas mis dudas :)

(Translated by Google) Great obgyn de rembis (Original) Great obgyn de rembis

(Translated by Google) What truck do I have to grab to get there or what truck goes through there? (Original) Que camión tengo que agarrar para llegar o que camión pasa por aya ?

(Translated by Google) Magnificent hospital for the quality of its people and facilities (Original) Magnifico hospital por calidad de su gente e instalaciones

(Translated by Google) Excellent (Original) Excelente

(Translated by Google) Modern, functional and doctors from the first level. (Original) Moderno, funcional y con Doctores especialistas de primer nivel.

(Translated by Google) First level (Original) Primer nivel

(Translated by Google) Excellent atention (Original) Muy buena atención

(Translated by Google) A place of excellence, incredible facilities, first class service, trained staff and very good service. Amazing bathrooms, very beautiful presentation and above all very up to date. The whole place has air conditioning and waiting rooms between the offices. Surprising (Original) Un lugar de excelencia, instalaciones increíbles, atención de primer nivel, personal capacitado y muy buena atención. Los baños increíbles, la presentación muy hermosa y sobre todo muy actualizado. Todo el lugar tiene aire acondicionado y salas de espera entre los consultorios. Sorprendente

El peor Hospital Particular, negligencia médica y nula atención humana. No lo recomiendo.

(Translated by Google) They don't answer ok mothers like that (Original) No contestan vale madres asi

(Translated by Google) The best there is in Mérida, excellent facilities, very good service, they have opportunities for improvement, I hope they continue with that concept and maintain the standard (Original) Lo mejor que hay en Mérida, excelentes instalaciones, muy buen servicio, tienen oportunidades de mejora, ojalá sigan con ese concepto y mantengan el estándar

(Translated by Google) Excellent service very comfortable facilities (Original) Excelente servicio instalaciones muy confortabkes

(Translated by Google) It is already super advanced, it should not be long before it opens. There is still a lot of ignorance regarding what kind of hospital it will be. (Original) Ya va super adelantado, no debe faltar mucho para que abra. Aún hay mucho desconocimiento con respecto a que clase de hospital será.

(Translated by Google) Magnificent facilities, in addition to very good hospital care, but above all the capacity and professionalism of the urologist Dr Miguel Villalobos Gollas. (Original) Mágnificas instalaciones, además de muy buena atención hospitalaria, pero sobre todo la capacidad y el profesionalismo del urólogo Dr Miguel Villalobos Gollas.

(Translated by Google) Hospital with parking, in the reception area very friendly staff. They have small Starbucks coffee inside the hospital. I highly recommend the Dermatologist Oscar Medina, an excellent doctor, very successful with his treatment and very kind. The price is good with the results and the attention provided by the staff. Excellent hospital. (Original) Hospital con estacionamiento, en el área de recepción el personal muy amable. Cuentan con pequeño café Starbucks dentro del hospital. Recomiendo ampliamente al Dermatólogo Oscar Medina, excelente doctor muy acertado con su tratamiento y muy amable. El precio es bueno con los resultados y la atención brindada por el personal. Excelente hospital.

(Translated by Google) Despite the high costs, it is worth the service, the consideration that the hospital has with the patient and their families is of the highest quality. This hospital has a food service for relatives at a fairly affordable price. It would only be necessary to review the furniture, which is very uncomfortable for the family member who stays with the patient. Outside of this small area, this hospital exceeds all expectations. (Original) A pesar de los altos costos, vale la pena el servicio, la consideración que tiene el hospital con el paciente y sus familiares es de la más alta calidad. Este hospital cuenta con un servicio de comida para los familiares a un precio bastante accesible. Solo faltaría revisar la mueblería qué resulta muy incómodo para el familiar que se queda con el paciente. Fuera de este pequeño rubro, este hospital supera toda expectativa.

(Translated by Google) Access is not allowed and there is no way to communicate with those in charge of the work (Original) No se permite el acceso y no hay forma de comunicarse con los encargados de la obra