Where to begin... The terrible customer service? The crooked business ethics? The uncomfortable stares and comments from the elderly male staff? This place is a joke and my reasons for giving them my business more than once is valid and unfortunately my only option at the time. It honestly kills me. When I think about how much money I lost to these people. Make me sick. I have been in the field if hospitality buo till Covid when u was furloughed. This is why I stepped foot into this place. Trust me, go to El Paso. Specifically Benny's on the west side and ask for Ruben. I mean, unless you would rather be hung up on when You called at 5:28 and the doors were locked When they close at 5:30 and the items you wanted to take out was almost 309 dollars for them. Oh well, I guess they would rather be the worst established I have ever had the unfortuneof doing business with. Horrible horrible horrible horrible horrible.

Went in to look around and saw a cheap Simmons spotting scope that went for $60-70 brand new. I asked the guy there about it and he saw it was saying $40 on the tag. He took it to the other end and printed a new price tag marking it up to $180🤣. I still go there fun to see brand-used outrageously priced items the have. People have to understand it’s a business not a charity. Nothing personal.

Rude and terrible customer service. Walked in to try and pawn something. The short lady yelled across the whole store if he (I assume the manager) wanted to accept what I was pawning and he rudely yelled back “NO!” Very unprofessional. As I was leaving the store, another customer who was also leaving looked at me and said “they’re so rude!” I will never again try to do business here. I always go to El Paseo but they were overstocked. Lesson learned.👎🏽👎🏽

They're very polite, and willing to work with you to help you out when your in a very tight spot. I've been dealing with them for a very long time now and not ever had any problem dealing with them. I would highly recommend them to everyone.

Was very rude when called an said they close asap no time for business that’s not business sorry but lost a very happy customer no star an hope they read this tweet

I've been in a few times, hocked one or two items, they're easy to deal with, polite, concerned. they gave me what I felt was a good deal and I'll be returning. they also have a large selection of everything.

I got a ring here like 3-4 months months ago 14k gold for a really good deal I threw them a offer and they accepted will go back for more jewelry soon

A great place to sell; trade; and purchase of merchandise. Friendly and safe environment. Favorite people there; are "Betty, and sweet Jenna."⭐⭐⭐⭐⭐.