This business must not be doing well because they are desperate to take your money. I called and made an appointment over the phone and was scheduled for a few days later. I then had a covid scare so I called the evening before the appointment (approx 20 hours before the scheduled time) and left a message that I needed to cancel. If they would have just called me back the next morning to say they were going to charge me bc they consider less than 24 hours a no show - I could've had a friend go in my place or figured out something so someone could've enjoyed it. Instead, a few days later I received an emailed receipt saying they charged my cc $240. I called them and asked how they charged me without my authorization and they said they could bc the policy is on the website. Well I never went on their website bc I called and made my appointment over the phone. He also of course could have told me this policy when making the appointment as most reputable spas would do. I also asked if he could let me reschedule and use the funds that he already charged me. He told me he would talk with his biz partner and call me back. Of course he never did so I called again to check the status. He told me the same thing again and of course never called me back. I disputed the charge with my cc company without success and these crooks got to keep my money bc the policy is on the website. They also told the credit card company during the dispute that I would be put on some list and won't be able to go to other spas in the city. I have worked in the luxury spa world for over 15 years as an esthetician at a four star/five diamond hotel. I started at the front desk in college and eventually became a service provider. In all my years I have never provided/received such terrible customer service and thoughtlessness when it comes to the way you should treat your guests, especially as a first time customer. It's obvious that I absolutely do not recommend Float Nola.

Invigorating. I received a 60-minute facial with Lydia B. She has a soothing approach and her skills were greatly appreciated. I HIGHLY recommend her expertise. The Spa is welcoming with an aromatic, calm environment. Clean, uncluttered and spacious. This was my first visit and definitely not my last. 🌻⚜

I had my first float session on my birthday a Float in New Orleans, along with a great facial, and it was just the type of pampering I needed on my special day. The float session I was hesitant at first about it — and even at one point sat up in the egg like tank I was in because the darkness and heat just got to me — but once I just relaxed and let go I was floating away. It is such a different and surreal feeling, you have to just experience for yourself. A 90 min session is equivalent to 6 hours of sleep! They had to literally pound on the door to snap me out of the floating world I was in, it was that relaxing. My facial was a great way to follow up the float session and I left looking and feeling great. This is a great spa that is exceptionally clean and the staff were professional, knowledgeable and make you feel comfortable right when you walk in. I highly recommend this spa, so be sure to check it out right in the heart of downtown New Orleans!

Def a must do to relax. Cecil is a professional and his humor is excellent! 10/10 Would highly recommend coming here. Explains everything that you need to know. Answered any extra questions I could think of. Had a wonderful time after the float. Please visit this business. I want it to be successful and stick around forever.

Couldn’t think of someone better than Cecil to introduce me to floating. Extremely professional and ensures a positive experience!

Recently moved back to the city and visited Flot NOLA/Reset Body & Skin for a massage and facial. WOW. So well designed, you relax as soon as you come in. Rooms are spacious and beautiful. Lydia was amazing. She was so calm and professional. I felt well taken care of. My face looks great and feels great. The massage was wonderful.

I’ve been here about 2 dozen times now and have nothing but amazing things to say. The float experience itself is, by far, the best I’ve ever seen (been to about 5 other facilities while traveling). I tell everyone I know about it and it has become a staple in my self care ritual. Highly highly recommended.

My flotation session was amazing! The room was spotless clean and had a truly amazing shower setup. The tanks are filled when you arrive and the room is set up at the right temperature - so you can have your float experience with the pod open or closed. They provided all the amenities, plush towels, mats, soaps, lotions, ear plugs, even a robe! There’s a hook up for your own music if you wish. Everyone was very friendly. The entire spa is five star with chairs available to relax after your float. I walked out of there feeling fresh and chilled out, the reset button pushed. I plan on going back regularly! And I would recommend this location to anyone interested in trying it out.

The water in the float tank was completely discolored and is obviously not changed after each session as they claim. Pretty sure it's not even filtered. Had I known I wouldn't have gone. I experienced disturbing images in my mind while being submerged in filthy water that has probably been used by thousands of people. Don't waste your money.

Very clean, very tranquil place. Floating in pods was so soothing and relaxing. You MUST try this, go here!

My Flotation Therapy experience today was absolute perfection! I have floated before in a few different places and this was my favorite! The owners were delightful and genuine. I work close by and look forward to having them not only as new business owners, but also neighbors! The rooms were spotlessly clean, which is extremely important to me! The tanks empty and fill between every client, so the water is filtered and the tub itself is wiped down. Everything I needed was provided, and everything was good quality! Plush towels and bathmats, waterproof earplugs, etc. The nicest surprise is that the room was kept at the same temperature as the water (around 94 degrees) so whether I had the top of the flotation pod open or closed, I remained comfortably warm. In other places I've had to close the pod to stay warm, which was fine for me, but not for people who feel claustrophobic. I'm so excited that Flot Nola has opened, and so close to where I work! I will be there often!

Flōt Nōla is exceptional! The sensory experience - the facilities, lighting, sound, amenities, water temperature - is worth every penny. The owners have state-of-the-art pumping technology and custom-made tanks from Europe. This precise process makes for a spotless and carefully executed session time after time. They have decades of experience with floating and are a wealth of knowledge. I felt wonderfully relaxed after my visit today and can’t wait to return.

I had my first Float experience today and I will definitely be returning. They were very professional. They made sure I understood the process and made me extremely comfortable. The massage was amazing. 10/10 would recommend